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In an environment where technology fuels business success, every organization wants to be “digital-first”. For BMO, being a digital-first bank means constantly evolving technology, business models, and skills to improve customer and employee journeys with speed and scale.

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In an environment where technology fuels business success, every organization wants to be “digital-first”. For BMO, being a digital-first bank means constantly evolving technology, business models, and skills to improve customer and employee journeys with speed and scale.

In an environment where technology fuels business success, every organization wants to be “digital-first”. For BMO, being a digital-first bank means constantly evolving technology, business models, and skills to improve customer and employee journeys with speed and scale. And that means putting their people first—where the organization’s and the individuals’ futures are aligned through programs and platforms that embed learning into the people ecosystem, measure success, and drive continuous improvement. Join Larissa Chaikowsky (US CHRO & Head of Talent Reskilling and Acceleration), Jay Ferguson (Head, Digital Transformation), and Christine Crouch (Director, Future of Work) from BMO in a panel discussion with Sarah Armentrout, Director of Customer Success at Pluralsight.

What's inside

Syllabus

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Provides strategies for digital transformation in the banking sector, specifically for BMO Financial Group
Suitable for professionals in the banking and financial services industry, particularly those interested in digital transformation
Offers insights into the role of human resources in driving digital transformation within organizations
Taught by industry experts from BMO Financial Group, including their CHRO and Head of Digital Transformation
Examines the alignment of organizational and individual goals through learning and development programs
Focuses on practical strategies for implementing digital transformation initiatives

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Reviews summary

Strategic digital transformation insights from bmo

According to learners, this course offers a valuable strategic overview of people-first digital transformation, drawing on real-world experiences from BMO. Students appreciate the insights from high-level BMO executives, finding the panel discussion format engaging and the content highly relevant for professionals navigating organizational change. While the course provides big-picture perspectives, some suggest it could benefit from more detailed actionable strategies for practical implementation, wishing for deeper dives into specific challenges. Overall, it serves as an inspiring foundation for understanding how to embed learning and align people in a digital-first environment.
Provides thought-provoking concepts for future application.
"While not a detailed blueprint, the discussion offered valuable concepts to consider for our own transformation."
"I walked away with new perspectives on how to approach people and digital initiatives effectively."
"This course sparked several ideas for how we can better integrate learning into our employee ecosystem."
Provides a high-level strategic view, not tactical how-to.
"This course is great for a strategic overview of people-first digital transformation; don't expect deep dives."
"I appreciated the big-picture thinking, though I would have liked more concrete examples or frameworks."
"It's a fantastic starting point for leaders, less so for those seeking step-by-step implementation guides."
Dynamic discussion format offers diverse viewpoints.
"The panel discussion format kept me engaged throughout, allowing for a natural flow of ideas."
"I enjoyed the different perspectives brought by each BMO executive during the discussion."
"The interactive nature, even implied, of a panel made it less dry than typical lectures."
Direct access to top-tier BMO leadership perspectives.
"I found the insights from BMO's CHRO and Head of Digital Transformation incredibly valuable for my own organization."
"Hearing directly from industry leaders on digital transformation strategies provided a unique perspective."
"The expertise shared by the BMO panel was a highlight, offering real-world context."
Highly relevant for professionals in digital strategy/HR.
"As someone in corporate HR, the focus on people-first strategies resonated deeply with my work."
"This course directly addresses challenges my company faces in digital transformation."
"I gained insights that are immediately applicable to my role in driving organizational change."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in People-first Strategies for Digital-first Transformation with BMO with these activities:
Read 'Digital Transformation: A Roadmap for Business Leaders'
Gain insights from industry experts on the strategies and best practices for successful digital transformation.
View Leading Digital on Amazon
Show steps
  • Purchase and read the book.
  • Take notes on key concepts and insights.
  • Summarize the main takeaways and implications for BMO.
Explore Best Practices for Digital Transformation
Stay up-to-date on the latest industry trends and best practices for successful digital transformation.
Browse courses on Technology Adoption
Show steps
  • Identify reputable resources and industry thought leaders.
  • Read articles, watch videos, and attend webinars on digital transformation.
  • Analyze case studies of successful digital transformation initiatives.
  • Apply insights and best practices to your own context.
Attend Industry Conferences and Meetups
Connect with peers, experts, and potential collaborators in the field of digital transformation.
Browse courses on Networking
Show steps
  • Identify relevant industry events.
  • Register and attend conferences, meetups, or workshops.
  • Network with attendees, exchange ideas, and explore collaboration opportunities.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Develop a Digital Transformation Strategy for Your Team
Apply the concepts learned in the course to create a practical plan for your team's digital transformation journey.
Show steps
  • Identify the current state and desired future state for your team.
  • Define the goals and objectives of your digital transformation strategy.
  • Develop a roadmap with key milestones and deliverables.
  • Identify the resources and support needed to execute the strategy.
  • Present your strategy to your team and stakeholders for feedback.
Practice Agile Methodologies for Digital Transformation
Develop proficiency in agile methodologies to effectively manage and execute digital transformation projects.
Browse courses on Agile Methodologies
Show steps
  • Learn the principles and practices of agile methodologies.
  • Simulate agile sprints and retrospectives.
  • Apply agile techniques to real-world projects.
  • Collaborate with team members to iterate and deliver value incrementally.
Join a Digital Transformation Study Group
Collaborate with peers to exchange ideas, share experiences, and support each other's learning journey.
Browse courses on Digital Transformation
Show steps
  • Find or create a study group with other course participants.
  • Establish a regular meeting schedule and agenda.
  • Discuss course materials, case studies, and industry trends.
  • Share resources and support each other's understanding.
Participate in Digital Transformation Workshops
Gain hands-on experience and practical insights from industry experts in digital transformation.
Browse courses on Training
Show steps
  • Research and identify relevant workshops.
  • Register and participate in workshops led by experienced professionals.
  • Engage in interactive exercises and simulations.
  • Apply learnings and techniques to your own work.
Implement a Digital Transformation Initiative
Apply your knowledge and skills to drive a real-world digital transformation initiative within your organization.
Browse courses on Technology Implementation
Show steps
  • Identify a specific problem or opportunity for digital transformation.
  • Develop a project proposal and secure stakeholder buy-in.
  • Assemble a team and allocate resources.
  • Plan and execute the implementation.
  • Monitor progress, evaluate results, and make adjustments as needed.

Career center

Learners who complete People-first Strategies for Digital-first Transformation with BMO will develop knowledge and skills that may be useful to these careers:
Chief Data Officer
Chief Data Officers are responsible for developing and implementing data strategies that align with the business objectives of their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by putting its people first and embedding learning into the people ecosystem.
Chief Information Officer
Chief Information Officers are responsible for overseeing the technology and information systems of their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation, which is essential in today's business environment.
Chief Technology Officer
Chief Technology Officers are responsible for leading the technology innovation and development within their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by constantly evolving technology, business models, and skills.
Chief Digital Officer
Chief Digital Officers are responsible for leading the digital transformation of their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by putting their people first and embedding learning into the people ecosystem.
Chief Innovation Officer
Chief Innovation Officers are responsible for leading the innovation efforts of their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by constantly evolving technology, business models, and skills.
Head of Digital Transformation
Heads of Digital Transformation are responsible for leading the digital transformation of their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by putting their people first and embedding learning into the people ecosystem.
Program Manager
Program Managers are responsible for planning, executing, and controlling programs within their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by putting their people first and embedding learning into the people ecosystem.
Project Manager
Project Managers are responsible for planning, executing, and controlling projects within their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by constantly evolving technology, business models, and skills.
Business Analyst
Business Analysts are responsible for analyzing and understanding the business needs of their organization. This course may be useful as it provides insights into how BMO has successfully implemented a digital-first transformation by putting their people first and embedding learning into the people ecosystem.
Data Scientist
Data Scientists are responsible for collecting, analyzing, and interpreting data to help their organization make informed decisions.
Digital Marketing Manager
Digital Marketing Managers are responsible for planning and executing digital marketing campaigns within their organization.
Product Manager
Product Managers are responsible for developing and managing products within their organization.
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications.
Web Developer
Web Developers are responsible for designing and developing websites.
UX Designer
UX Designers are responsible for designing the user experience of websites and applications.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in People-first Strategies for Digital-first Transformation with BMO.
Provides a comprehensive overview of people-first digital transformation, including case studies and best practices.
A book about the future of work and how technology will impact the way we work.

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