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Toni Ratliff

Knowing yourself, your team, your manager, and your organization are keys to personal and business success. What were once labeled soft skills are now modern requirements in today's workplace - especially if you are trying to get in the door or are already leading a team. This course is specifically designed for the:

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Knowing yourself, your team, your manager, and your organization are keys to personal and business success. What were once labeled soft skills are now modern requirements in today's workplace - especially if you are trying to get in the door or are already leading a team. This course is specifically designed for the:

-Job Seeker: You will create a usable cover letter with feedback from your peers as well as develop exceptional responses to some of the most common, yet challenging interview questions. We will get you the skills to help get in the door!

-Team Member: You will develop an action plan to confront your personality weaknesses and highlight your strengths so you can ace your annual review. We will also cover strategies that will help you uncover your true worth so you can ask with more confidence. We will get you the skills to get ahead!

-Manager: You will create an effective action plan for an employee, team, or organization based on your new knowledge of personality types and you will create a 360 degree review plan to better identify your strengths and weaknesses. We will get you the skills to rise above the rest!

We will dive deep into the types and teach you how to translate your new knowledge into business success by leveraging personality and emotional intelligence in the workplace - wherever you may be! Join us!

Enroll now

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What's inside

Syllabus

Get In: Know yourself
We will get started by exploring 3 personality tests and then look at you and your superhero. This week will be focused on you!
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Get Ahead: Know others
We start this week by looking at others and then turn our attention inward to identify weaknesses that are inherent in each type.
Get Ahead: Know others: Lesson Choices
Choice 1: This lesson is for those looking to get a new job. You will learn how to successfully interview based on personality types. | Choice 2: This lesson is for those who already have a job but are looking to get a promotion. You will learn how to effectively deal with your weaknesses in a one-on-one situation with your boss. | Choice 3: This lesson is for the supervisor, manager, or executive. You will learn how to address common management challenges associated with personality weaknesses.
Rise Above the Rest: Moving from "them" to "us"
We will wrap up class by looking at ourselves as part of a team and organization. The final project brings everything you have learned in class together to give you a tangible product that will help you get in, get ahead, and rise above the rest in any situation!
Rise Above the Rest: Moving from "them" to "us": Lesson Choices
Choice 1: This lesson is for those looking to get a new job. You will learn how to integrate personality types into an incredible cover letter. This lesson will also further prepare you for an interview. | Choice 2: This lesson is for those who already have a job but are looking to get a promotion. You will learn how to ace your annual review and ask for a promotion in light of personality types. | Choice 3: This lesson is for the supervisor, manager, or executive. You will develop a 360 degree review and create an action plan based on the results.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
This course can aid job seekers, team members, and managers
Builds valuable professional skills and enhances personal development
Offers customized guidance for various career stages and goals
Teaches how to identify personality strengths and weaknesses
Helps learners apply personality insights to career advancement
Provides a comprehensive framework for understanding personality types

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Reviews summary

Personality types in the workplace

Learners say this course is largely positive, helping them understand themselves and work with others better. The course covers Myers-Briggs personality types, and how to use them in workplace settings. Students praise the engaging assignments and the knowledgeable instructor, but some note difficulty with technical issues and outdated links.
Course helps learners understand others and how to work with them effectively.
"It can help you understand other people and yourself."
"This course was fantastic. I learnt about Myers Briggs in University but this was in depth and I thoroughly enjoyed it. I will be utilising it constantly because this is really going to help me step up a notch at work."
"I found this course is really helping me to understand myself and to be understand people around me."
"This has been one of the most amazing courses I have done. The content and the instructor approach are super and the way of delivery and assessments were really of great."
"V​ery interesting course that helps to understand yourself better and to understand the different personalities you can deal with during you career."
Course provides a deep dive into Myers-Briggs personality types and their relevance in the workplace.
"You will discover yourself first and continue with others. The process of discovery with a strong psychological background will definitely make you mindful about the world around you !"
"This course was fantastic. I learnt about Myers Briggs in University but this was in depth and I thoroughly enjoyed it. I will be utilising it constantly because this is really going to help me step up a notch at work."
"It was surprisingly good and informative. It helped me understand not only about who you work with but about yourself and what you are good at."
"It was really good, it shared a lot of usefull information. Very clear. There was just a little issue, there was internet pages no working."
"I really enjoyed the course and the teacher is awesome."
Course helps learners understand their own personality and how it affects their work life.
"I found this course is really helping me to understand myself and to be understand people around me."
"The process of discovery with a strong psychological background will definitely make you mindful about the world around you !"
"This course was fantastic. I learnt about Myers Briggs in University but this was in depth and I thoroughly enjoyed it. I will be utilising it constantly because this is really going to help me step up a notch at work."
"I like this course although there were a lot of peer reviews because it helped me gain a lot of confidence when it comes to writing my assignments and also in reviewing other people's works. I was also able to reflect on my personality and all my accomplishments and goals in life."
"I am very happy to have taken the course that will surely give me advantages both in personal interviews and in team working"
Some learners found that course links were outdated or broken.
"Many of the resource and assignment links to outside sources do not work or lead you to older pages that have not been updated."
"every time I click on any of the links to the blog or video it says error page not found 404"
"I really loved the course and the teacher is awesome. I learnt many new things form this course and I would definitely use them in my life... Thank you so much for this course 😊"
"The only suggestion is to provide more reading material and review the reading material links."
"All the lectures and reading materials learned has added to my own professional and personal enrichment."
Some learners experienced technical difficulties with links and audio.
"Many of the resource and assignment links to outside sources do not work or lead you to older pages that have not been updated."
"The material of the course it's excellent. The first test has one question that doesn't have the correct answer, all the options are wrong."
"Every recording is a different volume. Toni has a soft voice to begin with so turning it all the way up made it garbled, and sometimes I had to turn it all the way down."
"I received a Greek typeface for one assignment, which I could not copy and paste into Google Translate."
"So many of the links to follow did not exist and I could not search for anything similar to replace it."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Personality Types at Work with these activities:
Review 'Knowing Yourself' lecture
Reinforce your understanding of fundamental concepts of personality types and emotional intelligence covered in the 'Knowing Yourself' lecture.
Browse courses on Personality Types
Show steps
  • Watch the 'Knowing Yourself' lecture again
  • Take notes on key concepts, such as the different personality types and their characteristics
  • Reflect on your own personality type and how it relates to the concepts discussed in the lecture
Attend a professional networking event
Expand your professional network and connect with individuals who can provide insights or opportunities related to personality types and career advancement.
Browse courses on Networking
Show steps
  • Prepare an elevator pitch and practice introducing yourself and your interests
  • Research and identify relevant networking events in your industry or field
  • Attend the event, actively engage with attendees, and exchange contact information
  • Follow up with connections after the event to build relationships
Practice identifying personality types
Develop your ability to recognize and identify different personality types in various scenarios.
Browse courses on Personality Types
Show steps
  • Take online personality tests or use tools to assess your own personality type
  • Observe and analyze people you interact with, considering their behavior, communication style, and decision-making patterns
  • Read case studies or articles that describe different personality types and their interactions
Four other activities
Expand to see all activities and additional details
Show all seven activities
Read 'Emotional Intelligence 2.0'
Gain insights into the role of emotional intelligence in effective interpersonal relationships and career success.
Show steps
  • Read the book thoroughly, taking notes on key concepts and insights
  • Reflect on your own emotional intelligence strengths and areas for improvement
  • Identify practical strategies for developing your emotional intelligence
Develop a personal action plan
Create a personalized plan to leverage your strengths and address your weaknesses based on your understanding of personality types.
Browse courses on Personal Development
Show steps
  • Identify your strengths and weaknesses based on your personality type
  • Set specific goals for personal or career growth
  • Develop strategies to leverage your strengths and overcome your weaknesses
  • Create a timeline for implementing your plan
  • Seek feedback or support from a mentor or trusted individual
Mentor a junior or less experienced individual
Share your knowledge and experience with others, reinforcing your understanding of personality types and providing support to individuals seeking growth.
Browse courses on Mentoring
Show steps
  • Identify an individual who would benefit from your guidance and support
  • Establish clear goals and expectations for the mentoring relationship
  • Regularly meet with your mentee to provide guidance, feedback, and support
  • Encourage your mentee to reflect on their own strengths and weaknesses
  • Celebrate your mentee's successes and provide constructive feedback for growth
Develop a team development plan
Apply your understanding of personality types to create a comprehensive plan for improving team dynamics and performance.
Browse courses on Team Development
Show steps
  • Assess the current strengths and weaknesses of your team using personality assessments or other tools
  • Identify specific areas for team development and improvement
  • Develop a detailed plan outlining strategies to address the identified areas
  • Implement the plan and track progress regularly
  • Evaluate the effectiveness of the plan and make adjustments as needed

Career center

Learners who complete Personality Types at Work will develop knowledge and skills that may be useful to these careers:
Human Resources Manager
Human Resources Managers typically need a Master's degree. The coursework in this course will help you get a Master's degree in Human Resources. This field requires skills in communication, leadership, and management. The ability to quickly learn about different people and how to work with them is key. The concepts in this course will prove foundational in getting a job as a Human Resources Manager. If you do not have a Master's yet, taking this course may be useful as well.
Organizational Development Manager
Organizational Development Managers conduct organizational studies and consult with the company's management to develop strategies and plans to improve practices, structures, and policies. Organizational Development Managers may need a Master's degree in Organizational Development. The concepts in this course may help when getting a Master's degree or during work as an Organizational Development Manager. Previous experience should be in areas like training and development or human resources. This course may be useful if you are making a career pivot into this role with some related work experience.
Talent Acquisition Manager
Talent Acquisition Managers find and recruit talent for the company. In this career, you may oversee the recruiting process, which can include interviewing and selecting candidates. Talent Acquisition Managers typically need a Bachelor's degree in human resources or business management. This course may help you learn key concepts while working toward a degree in this field. These concepts can also help you with the interviewing process.
Career Counselor
Career Counselors help people understand their work needs and goals. They may work in schools, universities, or private practice. The concepts in this course may help in getting certified in the state in which you wish to work. In addition, the concepts in this course may be particularly useful in the preparation of individualized career plans for clients.
Learning and Development Manager
Learning and Development Managers develop training programs to help improve the knowledge and skills of employees within the company. The concepts in this course can help you understand core principles and best practices used by Learning and Development Managers. There are many different paths you can take to get into this role, and coursework can be immensely helpful, regardless of your prior work experience.
Community Outreach Manager
Community Outreach Managers engage with the community to build relationships and promote the organization's mission. They may also work to identify and meet the needs of the community. This course may be useful for building relationships and working with others. The concepts in this course are useful for the management of volunteers as well.
Diversity and Inclusion Manager
Diversity and Inclusion Managers create and implement programs to promote diversity and inclusion within the workplace. This can include developing training programs, creating employee resource groups, and tracking progress on diversity goals. The concepts in this course may be useful in understanding the company's culture and learning how to implement effective diversity and inclusion programs.
Employee Relations Manager
Employee Relations Managers handle employee concerns and issues. They may also work to develop and implement employee relations policies. The concepts in this course may be useful in learning how to handle employee concerns and issues.
Labor Relations Manager
Labor Relations Managers negotiate and administer labor contracts between employers and unions. This includes representing the organization in grievance procedures and arbitration. The concepts in this course may be useful in learning how to negotiate and administer labor contracts.
Project Manager
Project Managers plan and execute projects for organizations. They may oversee the budget, develop the timeline, and manage the team. The concepts in this course may be useful in learning how to plan and execute projects for organizations.
Trainer
Trainers develop and deliver training programs for organizations. They may work in a variety of settings, such as in the workplace, in the community, or in schools. The concepts in this course may be useful in learning how to develop and deliver training programs for organizations.
Facilitator
Facilitators lead group discussions and workshops. They help groups to identify and achieve their goals. The concepts in this course may be useful in learning how to lead group discussions and workshops.
Mediator
Mediators help to resolve disputes between parties. They may work in a variety of settings, such as in the workplace, in the community, or in the courts. The concepts in this course may be useful in learning how to resolve disputes between parties.
Program Manager
Program Managers plan and execute programs for organizations. They may oversee the budget, develop the curriculum, and evaluate the program's success. The concepts in this course may be useful in learning how to plan and execute programs for organizations.
Consultant
Consultants provide advice and expertise to organizations on a variety of topics. This can include business strategy, organizational development, and human resources. The concepts in this course may be useful in learning how to provide advice and expertise to organizations on a variety of topics.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Personality Types at Work.
Provides a comprehensive overview of the Enneagram personality typing system, which valuable tool for understanding oneself and others. It is particularly useful for those who want to develop their self-awareness and interpersonal skills.
Emotional Intelligence 2.0 builds upon the ideas in Daniel Goleman's classic work on emotional intelligence, but focuses on the importance of understanding and managing one's own emotions in order to be successful in the workplace.
Helps readers develop their emotional intelligence (EI) by providing a framework for understanding their own emotions and the emotions of others.
Provides a comprehensive overview of the Enneagram personality typing system, which can be used to understand oneself and others.
The 5 Love Languages provides a framework for understanding how people give and receive love, which can be helpful in building stronger relationships with colleagues and team members.
Challenges the idea that extroverts are superior to introverts and provides strategies for introverts to thrive in a world that often values extroversion.

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