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Lisa Shieh, Laurence Katznelson, and Nivedita Suvarna Srinivas

Overview

Internet Enduring Material Sponsored by the Stanford University School of Medicine. Presented by the Department of Graduate Medical Education at Stanford University School of Medicine.

Modern healthcare is complex and has many opportunities for error. To ensure patient safety, hospitals and healthcare systems must continually strive to work together as a team, create a culture of patient safety, and identify and mitigate risks.

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Overview

Internet Enduring Material Sponsored by the Stanford University School of Medicine. Presented by the Department of Graduate Medical Education at Stanford University School of Medicine.

Modern healthcare is complex and has many opportunities for error. To ensure patient safety, hospitals and healthcare systems must continually strive to work together as a team, create a culture of patient safety, and identify and mitigate risks.

SafetyQuest is a sequential series of online CME gaming modules (levels 1 - 4) that provide an innovative and immersive experience to understanding the underlying causes of patient safety issues. This unique educational program emphasizes a problem-solving approach to preventing errors in all healthcare settings and seeks to ensure that patients are provided with care that supports the key quality aims of the Institute of Medicine. Throughout the series, learners will work to save patients from preventable harm and will errors and will gain problem solving quality improvement and safety tools to approach these issues. Case-based scenarios using multiple game modalities will be used to put these principles into practice and save future lives.

Intended Audience

This course is designed for physicians across all specialty areas.

Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. ****

Credit Designation American Medical Association (AMA)

The Stanford University School of Medicine designates this enduring material for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. ****

If you would like to earn CME credit from Stanford University School of Medicine for participating in this course, please review the information here prior to beginning the activity.

What's inside

Learning objectives

  • Integrate best practice patient safety and goals of care (goc) communication techniques (e.g. ipass handoffs, sbar communication, stop the line/cus words/call for help early, debriefing, goc documentation) into practice with teams to reduce the risk of adverse events and increase patient safety.
  • Utilize principles from the joint commission’s national patient safety goals to reduce the risk of adverse events and increase patient safety.
  • Apply qi tools and concepts such as pdca, a3, high reliability, and the swiss cheese model to improve the quality of care for your patients.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for physicians across all specialty areas who want to improve patient safety across all healthcare settings
Taught by Lisa Shieh, Laurence Katznelson, and Nivedita Suvarna Srinivas, established figures in their respective fields
Meets CME requirements for physicians, demonstrating its alignment with professional standards for medical education
Emphasizes a problem-solving approach to preventing errors, which aligns with best practices in patient safety
Covers core patient safety topics such as communication techniques, Joint Commission's National Patient Safety Goals, and quality improvement tools
Utilizes a sequential series of online CME gaming modules, which may provide an engaging and interactive learning experience

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Reviews summary

Beginner-friendly qi overview

Learners say SafetyQuest: Level One - QI Basics is a great introduction to Quality Improvement and safety concepts. They say the video games in the course help develop critical thinking and decision-making skills and consolidate knowledge.
Engaging video games help develop critical thinking and decision-making skills.
"The video games help to enhance the critical thinking and decision making."
A great introduction to Quality Improvement and safety concepts.
"It was a great introduction to Quality Improvement and Safety concept."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in SafetyQuest: Level One - QI Basics with these activities:
Patient Safety Advocacy Volunteer
Contribute to the broader patient safety movement by volunteering your time and efforts to organizations dedicated to promoting patient safety.
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Show steps
  • Identify patient safety organizations in your community or online.
  • Contact the organization and inquire about volunteer opportunities.
  • Attend trainings and participate in activities related to patient safety advocacy.
  • Raise awareness about patient safety issues and promote best practices.
Create a Patient Safety Communication Protocol
Develop your own protocol for an aspect of patient safety discussed in this course and share it with others for feedback to reinforce your learning.
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  • Research and identify the best practices and guidelines for your chosen aspect of patient safety communication.
  • Develop a draft protocol based on your research.
  • Share your draft protocol with peers or colleagues for feedback.
  • Revise and finalize your protocol based on the feedback received.
Scenario-Based Patient Safety Drills
Engage in realistic scenarios where you will practice applying the principles of patient safety to improve your decision-making skills and reinforce the importance of patient safety.
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  • Identify a scenario that you would like to practice.
  • Gather a group of peers or colleagues to participate in the drill.
  • Assign roles to each participant and clearly define the goals of the drill.
  • Run the drill and allow participants to practice applying the principles of patient safety.
  • Debrief the drill and discuss the lessons learned.
Three other activities
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Show all six activities
Patient Safety Journal Club
Participate in discussions to critically evaluate and apply research findings related to patient safety, reinforcing your understanding of the latest developments in the field.
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Show steps
  • Identify a relevant research article or study related to patient safety.
  • Prepare a brief presentation summarizing the key findings and implications of the research.
  • Join a journal club meeting and present your findings to peers and colleagues.
  • Engage in a group discussion to critically evaluate the research and its applicability to practice.
Patient Safety Case Study Competition
Demonstrate your understanding of patient safety principles and showcase your problem-solving skills by participating in a competition where you will analyze and develop solutions for complex patient safety cases.
Browse courses on Patient Safety
Show steps
  • Identify a patient safety case study.
  • Analyze the case study and identify the key patient safety issues.
  • Develop a comprehensive patient safety improvement plan.
  • Prepare a presentation of your plan to the competition judges.
  • Present your plan to the judges and respond to their questions.
Develop and Implement a Patient Safety Improvement Project
Apply your knowledge and skills by designing and implementing a project aimed at enhancing patient safety in a real-world setting.
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Show steps
  • Identify a specific patient safety issue or area for improvement.
  • Develop a project plan that outlines your goals, objectives, and methods.
  • Implement the project and collect data to track your progress.
  • Analyze the data and evaluate the effectiveness of your intervention.
  • Disseminate your findings and share your project with others.

Career center

Learners who complete SafetyQuest: Level One - QI Basics will develop knowledge and skills that may be useful to these careers:
Quality Improvement Manager
Quality Improvement Managers use quantitative tools and data analysis to improve quality and efficiency and reduce risk. This course can help build a foundation in QI tools and concepts, such as PDCA, A3, high reliability, and the swiss cheese model. The course also covers tools and techniques for improving communication and teamwork, which are essential for QI initiatives.
Patient Safety Analyst
Patient Safety Analysts use data to identify and mitigate risks to patient safety. They work with healthcare providers to develop and implement patient safety programs. This course provides a foundation in patient safety principles and the Joint Commission’s National Patient Safety Goals.
Risk Manager
Risk Managers identify, assess, and mitigate risks to an organization, including patient safety risks. This course provides a foundation in risk management principles and tools, such as risk assessment, risk mitigation, and risk communication.
Patient Advocate
Patient Advocates work with patients and their families to ensure that they receive safe and high-quality care. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.
Healthcare Consultant
Healthcare Consultants provide advice and support to healthcare organizations on a variety of topics, including patient safety, quality improvement, and risk management. This course provides a foundation in patient safety, quality improvement, and risk management principles and tools, which are essential for success in this role.
Nurse Practitioner
Nurse Practitioners are licensed healthcare professionals who provide a wide range of healthcare services. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.
Social Worker
Social Workers provide support and assistance to patients and their families during times of illness or stress. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.
Physician Assistant
Physician Assistants are licensed healthcare professionals who work under the supervision of a physician. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.
Medical Director
Medical Directors are responsible for the overall quality and safety of care provided by a healthcare organization. This course provides a foundation in patient safety principles, quality improvement, and risk management, which are essential for success in this role.
Healthcare Administrator
Healthcare Administrators oversee the day-to-day operations of healthcare organizations. This course provides a foundation in patient safety, quality improvement, and risk management principles, which are essential for effective management.
Quality Improvement Specialist
Quality Improvement Specialists work to improve the quality and efficiency of healthcare delivery. This course provides a foundation in QI tools and concepts, such as PDCA, A3, high reliability, and the swiss cheese model.
Clinical Nurse Specialist
Clinical Nurse Specialists provide advanced nursing care to patients with complex or chronic conditions. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.
Healthcare Educator
Healthcare Educators develop and deliver educational programs that promote health and well-being. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.
Chief Medical Officer
Chief Medical Officers are responsible for the overall quality and safety of care provided by a healthcare system. This course provides a foundation in patient safety principles, quality improvement, and risk management, which are essential for success in this role.
Pharmacist
Pharmacists are responsible for dispensing medications and providing drug information to patients and healthcare providers. This course provides a foundation in patient safety principles and communication techniques, which are essential for this role.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in SafetyQuest: Level One - QI Basics.
This handbook provides a comprehensive overview of healthcare system improvement. It is written by leading experts in the field and is packed with useful tips and tools.
Explains the Swiss cheese model of accident causation, a widely used model for understanding how errors can lead to accidents and how to prevent them.
Provides a practical guide to using quality improvement tools. It is written by leading experts in the field and is packed with useful tips and tools.
Provides a practical guide to using the PDCA cycle for quality improvement. It is written by leading experts in the field and is packed with useful tips and tools.
Provides a practical guide to using the A3 problem-solving process for quality improvement. It is written by leading experts in the field and is packed with useful tips and tools.

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