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Leading a Customer-Centric Culture (2013)

Become a Customer Service Manager,

What do great companies have in common? Great customer service. Discover how to chart your team on a course that focuses on the customer, with three no-nonsense tips. Jeff Toister discusses how to set a direction, create mile markers, and course correct when things get off track.

Contents:

  • Leading a Customer-Centric Culture
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Length 12m
Starts On Demand (Start anytime)
Cost $29/month (Access to entire library- free trial available)
From LinkedIn Learning
Instructor Jeff Toister
Download Videos Only via the LinkedIn Learning mobile app
Language English
Subjects Personal Development Business
Tags Communication Business Business Skills Customer Service Organizational Leadership

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Rating Not enough ratings
Length 12m
Starts On Demand (Start anytime)
Cost $29/month (Access to entire library- free trial available)
From LinkedIn Learning
Instructor Jeff Toister
Download Videos Only via the LinkedIn Learning mobile app
Language English
Subjects Personal Development Business
Tags Communication Business Business Skills Customer Service Organizational Leadership

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