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Lisa Shieh, Laurence Katznelson, Nivedita Suvarna Srinivas, Laura Mazer, and Paul Marcus

Overview

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Overview

Enduring Material Sponsored by the Stanford University School of Medicine. Presented by the Department of Graduate Medical Education at Stanford University School of Medicine Modern healthcare is complex and has many opportunities for error.

To ensure patient safety, hospitals and healthcare systems must continually strive to work together as a team, create a culture of patient safety, and identify and mitigate risks. SafetyQuest is a sequential series of online CME gaming modules (levels 1 - 4) that provide an innovative and immersive experience to understanding the underlying causes of patient safety issues.

This unique educational program emphasizes a problem-solving approach to preventing errors in all healthcare settings and seeks to ensure that patients are provided with care that supports the key quality aims of the Institute of Medicine. Throughout the series, learners will work to save patients from preventable harm and will errors and will gain problem solving quality improvement and safety tools to approach these issues. Case-based scenarios using multiple game modalities will be used to put these principles into practice and save future lives.

Intended Audience

This course is designed for physicians across all specialty areas.

Accreditation In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council of Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit DesignationAmerican Medical Associate (AMA)Stanford Medicine designates this enduring material for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the actvity.

If you would like to earn CME credit from Stanford University School of Medicine for participating in this course, please review the information here prior to beginning the activity.

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What's inside

Learning objectives

  • Analyze when systematic learning from error is the best response to ensuring patient safety (e.g., 5 why’s root cause analysis, pareto, fishbone diagram) to reduce the risk of adverse events and increase patient safety.
  • Utilize best practices such as medicine reconciliation, order sets and checklists and qi tools such as process mapping and systems approach
  • Describe key safety and teamwork concepts to promote a positive safety culture.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines key safety principles to ensure that patients receive care that aligns with the core quality aims of the Institute of Medicine
The course is authored by respected instructors from the Stanford University School of Medicine, ensuring the quality and relevance of the content
Designed for physicians across all specialties, making it accessible to a wide audience in the medical field
Emphasizes a problem-solving approach to preventing errors in healthcare settings, providing practical tools for improving patient safety
Provides case-based scenarios using multiple game modalities to reinforce learning and enhance engagement
Requires prior knowledge and experience in healthcare, making it less suitable for beginners in the field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in SafetyQuest: Level Two - Moving Beyond QI Basics with these activities:
Review basic concepts in statistics and data analysis
Strengthen foundational skills in statistics and data analysis, which are essential for interpreting and analyzing healthcare data.
Browse courses on Statistics
Show steps
  • Revisit key concepts in statistics, such as descriptive statistics, probability distributions, and hypothesis testing.
  • Practice data analysis techniques using real-world healthcare data.
Volunteer at a local healthcare organization to gain hands-on experience
Apply theoretical knowledge in a practical setting, develop empathy and understanding of patient needs, and contribute to the community.
Show steps
  • Identify local healthcare organizations that offer volunteer opportunities.
  • Inquire about available roles and responsibilities that align with your interests and skills.
  • Attend training and orientation programs to ensure proper understanding of protocols.
  • Engage in volunteer activities and actively participate in supporting patients and staff.
Participate in a study group to discuss course concepts and practice problem-solving
Enhance understanding through peer collaboration, strengthen problem-solving skills, and gain diverse perspectives on course material.
Show steps
  • Find a study group or form one with classmates.
  • Establish regular meeting times and set clear goals for each session.
  • Review course material together, discuss key concepts, and work through practice problems.
Five other activities
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Read "The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail" by Clayton M. Christensen
Provide insights into how established organizations can avoid the pitfalls of disruptive innovation.
Show steps
  • Read the book thoroughly and take notes.
  • Identify key concepts and their relevance to the course material.
  • Summarize the main arguments and supporting evidence.
Participate in healthcare-related competitions or hackathons
Challenge problem-solving abilities, foster creativity and innovation, and network with professionals in the healthcare field.
Show steps
  • Identify healthcare-related competitions or hackathons that align with your interests and skills.
  • Form a team or collaborate with others to develop innovative solutions.
  • Develop a prototype, presentation, or other deliverables as required by the competition.
  • Present your solution to a panel of judges and receive feedback.
Follow a tutorial on using machine learning to analyze healthcare data
Develop practical skills in applying machine learning to healthcare data analysis, which is essential for identifying patterns and trends in patient outcomes.
Browse courses on Machine Learning
Show steps
  • Choose a relevant tutorial that aligns with the course content.
  • Follow the tutorial step-by-step, implementing the techniques in a hands-on environment.
  • Analyze the results and interpret their implications for healthcare decision-making.
Develop a presentation on a specific healthcare technology or innovation
Deepen understanding of healthcare technologies and their applications, improve communication skills, and foster critical thinking.
Browse courses on Healthcare Technology
Show steps
  • Choose a specific healthcare technology or innovation to focus on.
  • Research and gather comprehensive information on the topic.
  • Organize the information into a logical and engaging presentation.
  • Practice delivering the presentation to receive feedback and refine the content.
Develop a healthcare-related software tool or mobile application
Gain practical experience in software development and design, apply knowledge of healthcare principles, and contribute to the advancement of healthcare technology.
Show steps
  • Identify a specific healthcare problem or need that can be addressed through software.
  • Design and develop the software tool or mobile application, ensuring user-friendliness and functionality.
  • Test and refine the software to ensure its effectiveness and reliability.
  • Deploy the software and gather user feedback for continuous improvement.

Career center

Learners who complete SafetyQuest: Level Two - Moving Beyond QI Basics will develop knowledge and skills that may be useful to these careers:
Risk Manager
Risk Managers identify, assess, and mitigate risks in healthcare organizations. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in risk management principles and tools, including root cause analysis, failure mode and effects analysis (FMEA), and risk assessment. This course can help Risk Managers develop the skills and knowledge needed to effectively manage risks and improve patient safety.
Quality Improvement Analyst
Quality Improvement Analysts use data to identify and implement opportunities for improvement in healthcare systems and processes. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in quality improvement (QI) tools and methodologies, including process mapping, systems approach, and root cause analysis. This course can help Quality Improvement Analysts develop the skills and knowledge needed to analyze errors and adverse events, identify root causes, and develop and implement effective interventions to improve patient safety.
Patient Safety Officer
Patient Safety Officers are responsible for developing and implementing policies and procedures to improve patient safety. SafetyQuest: Level Two - Moving Beyond QI Basics provides a comprehensive overview of patient safety concepts and tools, including best practices such as medicine reconciliation, order sets, and checklists. This course can help Patient Safety Officers gain the knowledge and skills needed to create a culture of patient safety and reduce the risk of adverse events.
Infection Preventionist
Infection Preventionists are responsible for preventing and controlling infections in healthcare settings. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in infection prevention and control principles and practices, including surveillance, outbreak management, and antimicrobial stewardship. This course can help Infection Preventionists gain the knowledge and skills needed to effectively prevent and control infections and improve patient safety.
Clinical Quality Manager
Clinical Quality Managers are responsible for overseeing the quality of clinical care in healthcare organizations. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in clinical quality improvement principles and tools, including process improvement, performance measurement, and quality assurance. This course can help Clinical Quality Managers gain the knowledge and skills needed to effectively manage clinical quality and improve patient outcomes.
Medical Laboratory Scientist
Medical Laboratory Scientists perform laboratory tests to diagnose and monitor diseases. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in patient safety principles and practices, including error prevention, root cause analysis, and quality control. This course can help Medical Laboratory Scientists gain the knowledge and skills needed to provide safe and accurate laboratory testing services.
Respiratory Therapist
Respiratory Therapists provide respiratory care to patients with breathing problems. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in patient safety principles and practices, including error prevention, root cause analysis, and teamwork. This course can help Respiratory Therapists gain the knowledge and skills needed to provide safe and effective respiratory care to their patients.
Nurse
Nurses provide direct patient care. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in patient safety principles and practices, including error prevention, root cause analysis, and teamwork. This course can help Nurses gain the knowledge and skills needed to provide safe and effective care to their patients.
Healthcare Administrator
Healthcare Administrators oversee the operations of healthcare organizations. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in healthcare administration principles and practices, including quality improvement, risk management, and patient safety. This course can help Healthcare Administrators gain the knowledge and skills needed to effectively manage healthcare organizations and improve patient care.
Pharmacist
Pharmacists dispense medications and provide medication counseling to patients. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in patient safety principles and practices, including medication safety, error prevention, and root cause analysis. This course can help Pharmacists gain the knowledge and skills needed to provide safe and effective medication therapy to their patients.
Physician
Physicians diagnose and treat patients. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in patient safety principles and practices, including error prevention, root cause analysis, and teamwork. This course can help Physicians gain the knowledge and skills needed to provide safe and effective care to their patients.
Physical Therapist
Physical Therapists help people with disabilities improve their mobility and function. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in physical therapy principles and practices, including exercise, massage, and electrotherapy. This course can help Physical Therapists gain the knowledge and skills needed to help their patients achieve their full potential.
Health Educator
Health Educators promote health and prevent disease in communities. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in health education principles and practices, including behavior change, communication, and community outreach. This course can help Health Educators gain the knowledge and skills needed to effectively promote health and prevent disease.
Health and Safety Manager
Health and Safety Managers oversee the health and safety of employees in a variety of settings. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in health and safety principles and practices, including risk assessment, hazard control, and emergency response. This course can help Health and Safety Managers gain the knowledge and skills needed to create and maintain a safe and healthy workplace.
Occupational Therapist
Occupational Therapists help people with disabilities improve their ability to perform everyday activities. SafetyQuest: Level Two - Moving Beyond QI Basics provides a foundation in occupational therapy principles and practices, including activity analysis, adaptation, and rehabilitation. This course can help Occupational Therapists gain the knowledge and skills needed to help their patients achieve their full potential.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in SafetyQuest: Level Two - Moving Beyond QI Basics.
Provides a comprehensive overview of patient safety issues and evidence-based strategies for reducing risks and errors in healthcare settings.
This handbook provides a wide range of tools, techniques, and case studies for improving patient safety in healthcare organizations.
While this book is not directly related to healthcare, it provides valuable insights into the dynamics of teamwork and how to build effective and cohesive teams, which is essential for promoting a positive safety culture in healthcare settings.
This pocket guide offers practical tips and strategies for nurses to enhance patient safety in their daily practice.
This guide provides a comprehensive overview of the key tools and frameworks used in healthcare quality improvement, offering practical guidance for implementing these strategies.
This classic work explores the factors that influence the adoption of new ideas and technologies, providing insights into how to effectively implement safety improvements and innovations in healthcare.
Presents the principles behind Toyota's renowned production system, which emphasizes continuous improvement, waste reduction, and employee empowerment, all of which are essential for creating a safe and efficient healthcare environment.
Provides a practical approach to innovation and continuous improvement, emphasizing the importance of experimentation and iterative learning, which can be valuable for healthcare organizations seeking to enhance patient safety.
While not directly related to patient safety, this book provides valuable insights into the challenges of innovation and the need for organizations to adapt to changing environments, which can be applied to healthcare settings seeking to improve patient safety.

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