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ITIL® 4 Managing Professional Transition
Create, Deliver, and Support
This is the first course in the ITIL® 4 Managing Professional Transition path. In this course, ITIL® 4 Managing Professional Transition: Create, Deliver, and Support, you'll learn intermediate level knowledge on Lean, DevOps, and Agile approaches adapted to IT Service Management. First, you'll explore how to plan and build a service value stream. Next, you'll discover how to use best practices to create, deliver, and support IT services. Finally, you'll learn how to apply ITSM best practices to produce value. When you're finished with this course, you'll have the skills and knowledge to cover the CDS syllabus within the ITIL® 4 Managing Professional Transition module certification exam.
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