Communicating Values

Common values are the foundation of successful relationships and successful businesses. A company’s values should be the driver of every action, not just a sign on the wall. Learning how to effectively communicate your values can lead to stronger, better-performing teams that are more tightly aligned with company goals. In this course, instructor Mory Fontanez describes how to identify and communicate individual, team, and organizational values. Using real-world examples and scenarios, Mory explains how to identify personal and professional values for yourself and your team and establish company-wide values, which you can use to connect with your customers.

Contents:

• Introduction
• 1. Do Values Really Matter?
• 2. Individual Values
• 3. Team Values
• 4. Organizational Values
• Conclusion