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Justin Buehler
Understanding user behaviors, attitudes, and motivations is key to designing seamless experiences across multiple touchpoints for customers. In this course, UX Research Analysis, you’ll learn how to conduct user research and data analysis to improve user...
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Understanding user behaviors, attitudes, and motivations is key to designing seamless experiences across multiple touchpoints for customers. In this course, UX Research Analysis, you’ll learn how to conduct user research and data analysis to improve user experience on websites and mobile apps. First, you will learn how to complete a web metrics analysis using analytics software. Next, you'll explore the difference between quantitative and qualitative UX research methods and how each is used to conduct competitor research for a SWOT analysis. Next, you'll learn how to visualize customer mental models using card sorts, personas, and customer journey maps. Finally, you’ll discover how to test and evaluate the usability of products and services based on interface design principles and usability standards.  When you’re finished with this course, you’ll have a foundational knowledge of UX research methods and data analysis techniques to improve user experience. Software required: None required, but applications discussed and recommended in course include Google Analytics, Google Optimize or Optimizely, and Hotjar.
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Teaches UX research methods and data analysis techniques, which are core skills for UX professionals
Explores industry-standard UX research methods, such as analytics analysis, competitor research, and user testing
Covers UX topics highly relevant to industry, such as user behavior, attitudes, and motivations
Offers a foundational understanding of UX research for beginners in the field
Taught by Justin Buehler, a recognized UX expert in the industry
Requires no specific software, making it accessible to a wide range of learners

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Career center

Learners who complete UX Research Analysis will develop knowledge and skills that may be useful to these careers:
User Experience Researcher
User Experience (UX) Researchers are responsible for understanding user behaviors, attitudes, and motivations. This course, UX Research Analysis, provides a foundation in UX research methods and data analysis techniques that are essential for success in this role. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge will help UX Researchers to design and conduct research studies that can improve the user experience of websites and mobile apps.
Product Manager
Product Managers are responsible for the development and management of products. This course, UX Research Analysis, can help Product Managers to understand the user needs and wants that should be incorporated into product design. The course covers topics such as user research methods, data analysis, and usability testing. This knowledge will help Product Managers to make informed decisions about product development and management.
UX Designer
UX Designers are responsible for the design of user interfaces. This course, UX Research Analysis, can help UX Designers to understand the user research and data analysis techniques that can be used to inform their design decisions. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge will help UX Designers to create user interfaces that are both effective and user-friendly.
Web Analyst
Web Analysts are responsible for analyzing website traffic and data. This course, UX Research Analysis, can help Web Analysts to understand the user research and data analysis techniques that can be used to improve website performance. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, and customer journey maps. This knowledge will help Web Analysts to track and analyze website data to identify areas for improvement.
Interaction Designer
Interaction Designers are responsible for the design of how users interact with products. This course, UX Research Analysis, can help Interaction Designers to understand the user research and data analysis techniques that can be used to inform their design decisions. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge will help Interaction Designers to create user interfaces that are both intuitive and user-friendly.
Information Architect
Information Architects are responsible for the organization and structure of information. This course, UX Research Analysis, can help Information Architects to understand the user research and data analysis techniques that can be used to inform their design decisions. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge will help Information Architects to create information architectures that are both effective and user-friendly.
Marketing Manager
Marketing Managers are responsible for the development and execution of marketing campaigns. This course, UX Research Analysis, can help Marketing Managers to understand the user research and data analysis techniques that can be used to improve the effectiveness of their marketing campaigns. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer journey maps, and usability testing. This knowledge will help Marketing Managers to create marketing campaigns that are both effective and user-friendly.
Content Strategist
Content Strategists are responsible for the development and execution of content strategies. This course, UX Research Analysis, can help Content Strategists to understand the user research and data analysis techniques that can be used to inform their content creation decisions. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer journey maps, and usability testing. This knowledge will help Content Strategists to create content that is both effective and user-friendly.
Digital Analyst
Digital Analysts are responsible for the analysis of digital data. This course, UX Research Analysis, can help Digital Analysts to understand the user research and data analysis techniques that can be used to improve the effectiveness of their digital marketing campaigns. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer journey maps, and usability testing. This knowledge will help Digital Analysts to track and analyze digital data to identify areas for improvement.
Market Researcher
Market Researchers are responsible for collecting and analyzing data about consumers. This course, UX Research Analysis, can help Market Researchers to understand the user research and data analysis techniques that can be used to improve the effectiveness of their research. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer journey maps, and usability testing. This knowledge will help Market Researchers to collect and analyze data to identify consumer needs and wants.
Data Analyst
Data Analysts are responsible for collecting, cleaning, and analyzing data. This course, UX Research Analysis, can help Data Analysts to understand the user research and data analysis techniques that can be used to improve the effectiveness of their data analysis. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer journey maps, and usability testing. This knowledge will help Data Analysts to collect, clean, and analyze data to identify trends and patterns.
Software Engineer
Software Engineers are responsible for the design, development, and maintenance of software applications. This course, UX Research Analysis, may be useful for Software Engineers who are interested in developing user-friendly software applications. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge can help Software Engineers to design and develop software applications that are both effective and user-friendly.
Web Developer
Web Developers are responsible for the design and development of websites. This course, UX Research Analysis, may be useful for Web Developers who are interested in developing user-friendly websites. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge can help Web Developers to design and develop websites that are both effective and user-friendly.
Graphic designer
Graphic Designers are responsible for the design of visual content. This course, UX Research Analysis, may be useful for Graphic Designers who are interested in designing user-friendly visual content. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge can help Graphic Designers to design visual content that is both effective and user-friendly.
Writer
Writers are responsible for the creation of written content. This course, UX Research Analysis, may be useful for Writers who are interested in creating user-friendly written content. The course covers topics such as web metrics analysis, quantitative and qualitative UX research methods, customer mental models, and usability testing. This knowledge can help Writers to create written content that is both effective and user-friendly.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in UX Research Analysis.
Provides a comprehensive guide to user experience research methods and techniques. It valuable reference for anyone working in UX research, and it can also be used as a textbook for academic courses.
Practical guide to conducting UX research and design for small teams or individuals. It valuable reference for anyone who is new to UX research, or for those who want to learn how to do it more effectively.
Provides a comprehensive overview of information architecture principles and best practices. It valuable reference for anyone who is responsible for designing or managing websites or mobile apps.
Quick and easy introduction to UX research and design. It good choice for anyone who is new to UX or for those who want to learn more about it in a short amount of time.
Provides a comprehensive overview of the user experience design process. It valuable reference for anyone who is responsible for designing or managing websites or mobile apps.
Provides a practical guide to web usability principles and best practices. It good choice for anyone who is new to UX or for those who want to learn more about it in a short amount of time.
Provides a comprehensive overview of design principles and best practices. It valuable reference for anyone who is responsible for designing or managing websites or mobile apps.
Provides a comprehensive overview of design principles and best practices. It valuable reference for anyone who is responsible for designing or managing websites or mobile apps.
Provides a framework for understanding how to motivate people to take action. It valuable read for anyone who is responsible for leading or managing a team.
Provides a framework for understanding how new technologies can disrupt established businesses. It valuable read for anyone who is responsible for leading or managing a business.

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