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This course will provide you with a set of tools for outstanding communication and an easier approach to information sharing within the team.

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This course will provide you with a set of tools for outstanding communication and an easier approach to information sharing within the team.

Poor or negative communication, incomplete information, and conflicts can bring added stress to the team. Team communication is what makes things happen; it creates team culture and provides direction and purpose. In this course, Team Communication Techniques - Optimizing Information Sharing within Your Team, you’ll learn to apply relevant communication techniques within your unique team.

First, you’ll explore your team of people and team of tools in order to identify gaps and the success elements needed for outstanding communication. Good team communication will mean you finish projects and tasks more efficiently. Everyone will have a clear understanding of what they need to do by when.

Next, you’ll step into the computer-supported cooperative work (CSCW) approach with new ways of using technology that support people in their day-to-day work.

Finally, you’ll learn how to apply specialized techniques using various scenarios based on actual situations. When you’re finished with this course, you’ll have the skills and knowledge of team communication needed to facilitate the information exchanged between team members.

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What's inside

Syllabus

Course Overview
Discovering Your Team of People and Team of Tools
Stepping into Your New Tools Environment
Using Face-to-face Interaction Techniques for an Outstanding Collaboration
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Using Continuous Task Techniques for a 24/7 Steady Workflow
Using Communication and Coordination Techniques for Effective Team Work
Using Remote Interaction Techniques for Easy Communication Even When Far Away
Making All 4 CSCW Quadrants Work Together Based on Your Team Needs

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches essential communication techniques for effective teamwork, improving project efficiency and clarity
Provides a practical approach to optimizing information sharing within teams, benefiting both collaboration and productivity
Emphasizes computer-supported cooperative work (CSCW) techniques, enhancing team workflow and communication
Focuses on addressing common communication challenges, fostering a positive and efficient team environment
Requires students to have basic proficiency in technology and communication tools

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Team Communication Techniques - Optimizing Information Sharing within Your Team with these activities:
Read "The Art of Communication" by Thich Nhat Hanh
This book provides practical advice and insights on how to communicate effectively, which can be beneficial for improving team communication.
Show steps
  • Read the book and take notes on the key concepts.
  • Identify specific techniques or strategies that you can apply to your team communication.
  • Discuss the book with your team and explore how you can implement the principles together.
Watch a series of videos on effective team communication
This activity will provide you with a concise and engaging way to learn about team communication best practices.
Show steps
  • Find a series of videos on team communication that are relevant to your team's needs.
  • Watch the videos and take notes on the key takeaways.
  • Share your notes with your team and discuss how you can apply the techniques to your own communication.
Create a cheat sheet of team communication techniques
This activity will help you refresh your memory on the key concepts of team communication, such as active listening, clear communication, and conflict resolution, which are all essential for effective teamwork.
Browse courses on Conflict Resolution
Show steps
  • Identify the key team communication techniques covered in the course.
  • Create a visually appealing cheat sheet that summarizes these techniques.
  • Refer to your cheat sheet as you progress through the course to reinforce your understanding.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Attend a workshop or conference on team communication
This activity will give you the opportunity to learn from experts and network with other professionals in the field of team communication.
Show steps
  • Find a workshop or conference on team communication that is relevant to your interests.
  • Attend the event and take notes on the key takeaways.
  • Connect with other attendees and exchange ideas.
Role-play different team communication scenarios
This activity will allow you to practice applying the team communication techniques you've learned in a simulated environment, which will help you develop your confidence and skills.
Show steps
  • Identify common team communication challenges or scenarios.
  • Develop role-playing scenarios based on these challenges.
  • Practice role-playing these scenarios with a partner or group.
  • Reflect on your performance and identify areas for improvement.
Create a resource guide on team communication tools and techniques
This activity will help you organize and share your knowledge of team communication tools and techniques, which can be a valuable resource for your team.
Show steps
  • Research different team communication tools and techniques.
  • Evaluate the tools and techniques based on their effectiveness and suitability for your team.
  • Create a resource guide that includes a description of each tool or technique, its benefits, and how to use it.
  • Share your resource guide with your team and encourage them to use it.
Develop a team communication plan for a specific project
This activity will help you apply the team communication techniques you've learned to a real-world scenario, which will allow you to see how they can be used to improve team performance.
Show steps
  • Identify a specific project or task that your team is working on.
  • Develop a team communication plan that outlines the communication channels, protocols, and tools that will be used.
  • Implement your plan and monitor its effectiveness.
  • Make adjustments to your plan as needed.
Volunteer as a facilitator for a team communication workshop
This activity will give you the opportunity to practice your team communication skills and share your knowledge with others.
Show steps
  • Find a team communication workshop that is looking for volunteers.
  • Prepare for the workshop by reviewing the materials and practicing your facilitation skills.
  • Facilitate the workshop and guide the participants through the activities.
  • Reflect on your experience and identify areas for improvement.

Career center

Learners who complete Team Communication Techniques - Optimizing Information Sharing within Your Team will develop knowledge and skills that may be useful to these careers:
Team Leader
Team Leaders oversee tasks, manage schedules, and resolve conflicts within their teams. In this multifaceted role, communication is key. Team Leaders who wish to facilitate information exchange and maintain productivity at the highest possible level will be served well by the Team Communication Techniques - Optimizing Information Sharing within Your Team course. The material you will cover in this course will help you learn the skills needed to motivate team members, build high-performing teams, and generate the best possible results.
Project Manager
Project Managers excel when they possess excellent communication skills. They must be able to get buy-in from stakeholders, clients, and their own team. Similarly, they must be able to clearly define project goals, roles, and responsibilities. This course in Team Communication Techniques - Optimizing Information Sharing within Your Team can help budding and experienced Project Managers alike brush up and stay ahead with their communication skills. Whether you want to bring new processes to your team or seek to improve morale, the skills you learn in this course will empower you to become a more effective communicator and leader.
Agile Coach
Agile Coaches are responsible for mentoring teams, helping them to improve the quality and speed of their work. To be successful in this role, it is essential to be a patient and effective communicator. Agile Coaches who are able to motivate and guide their teams will be able to see their teams flourish. By taking this course in Team Communication Techniques - Optimizing Information Sharing within Your Team, you will learn the communication and collaboration skills that are essential for success in this exciting and dynamic field. The concepts and practices you'll learn will give you the tools you need to guide yourself and others through successful Agile transformations.
Account Manager
In cultivating client relationships and managing accounts, Account Managers rely on strong communication skills. Account Managers must constantly demonstrate value, leadership, and enthusiasm. This course in Team Communication Techniques - Optimizing Information Sharing within Your Team provides you with the tools to communicate more clearly, persuasively, and effectively. You will learn how to build trust and rapport with clients to help improve your overall performance as an Account Manager.
Business Analyst
Business Analysts bring strong communication skills to their positions to facilitate interdepartmental talks and resolve complex problems. Effective communication underpins success in this capacity. This course in Team Communication Techniques - Optimizing Information Sharing within Your Team would be a boon for anyone seeking to enter or advance as a Business Analyst. The material in this course can help you lead more efficient and effective meetings, and help you improve cross-functional collaboration. With better communication, you can make faster progress on the projects that matter.
Instructional Designer
Instructional Designers are tasked with analyzing and meeting the needs of learners while creating learning materials. This course in Team Communication Techniques - Optimizing Information Sharing within Your Team can help budding or experienced Instructional Designers more fully grasp the needs of their learners and deliver learning materials that drive results. You will gain an understanding of communication tools and techniques that support a wide range of learning needs and styles.
UX Designer
User Experience (UX) Designers must be able to communicate their ideas clearly and effectively. The Team Communication Techniques - Optimizing Information Sharing within Your Team course can help budding and experienced UX Designers build a strong foundation in communication. The course will teach you how to work with teams, gather feedback, and present your ideas in persuasively.
Scrum Master
The highly collaborative role of Scrum Master requires strategic communication skills and an understanding of Agile methodologies. Scrum Masters serve as facilitators, guiding teams in working more efficiently and effectively. Taking the Team Communication Techniques - Optimizing Information Sharing within Your Team course may help you as a Scrum Master expand on your skill set. Course material can help you build a foundation in effective communication techniques. You will learn to help your team get the most out of the Scrum framework and optimize performance.
Software Developer
Software Developers with strong communication skills can work more efficiently and effectively. By taking the Team Communication Techniques - Optimizing Information Sharing within Your Team course, Software Developers can learn how to improve their communication skills, resolve conflicts, and work more effectively in a team environment.
Data Analyst
Data Analysts must be able to identify and analyze large amounts of data, drawing meaningful conclusions from their findings. Additionally, Data Analysts must be able to clearly and effectively communicate this information to a variety of audiences. The Team Communication Techniques - Optimizing Information Sharing within Your Team course offers Data Analysts an opportunity to build and refine their communication skills. Through the concepts and exercises in this course, you will be better prepared to explore, interpret, and share complex data in a compelling and accessible fashion.
Quality Assurance Analyst
Like Software Developers, Quality Assurance Analysts who can communicate effectively are more likely to produce quality results for their organizations. This Team Communication Techniques - Optimizing Information Sharing within Your Team course can help Quality Assurance Analysts develop the soft skills they need to excel in their roles. By completing this course, you can learn how to get buy-in from stakeholders, collaborate with teams, and write effective bug reports.
Technical Writer
Technical Writers who are able to clearly convey complex technical information are in high demand. This course in Team Communication Techniques - Optimizing Information Sharing within Your Team will teach you techniques for explaining ideas with patience and precision. These skills will help you succeed as a Technical Writer, and will make you a strong candidate for this role.
Information Architect
Information Architects create and structure information to be easily found and used. To be effective in this role, Information Architects must be able to gather, analyze, and logically present information. Taking the Team Communication Techniques - Optimizing Information Sharing within Your Team course may enhance your abilities as an Information Architect. The skills you will gain can help you organize and present information in a clear and accessible format.
Business Intelligence Analyst
Business Intelligence Analysts collect, analyze, and interpret data to help businesses make better decisions. Effective communication is key for Business Intelligence Analysts, as they must be able to communicate complex information in a clear and concise manner. The Team Communication Techniques - Optimizing Information Sharing within Your Team course may be useful for Business Intelligence Analysts looking to enhance their communication skills. In this course, you'll learn techniques for presenting data in a compelling and persuasive way. You will also learn how to collaborate with teams to gather the data you need, and how to use technology to support your work.
Knowledge Manager
Knowledge Managers are responsible for creating and managing knowledge repositories. They must be able to identify, gather, and organize information from a variety of sources. Knowledge Managers also need to be effective communicators in order to share knowledge with others. The Team Communication Techniques - Optimizing Information Sharing within Your Team course may prove useful to those seeking to enter or advance as Knowledge Managers. This course will teach you practical techniques for information management to help you improve knowledge sharing within your organization.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Team Communication Techniques - Optimizing Information Sharing within Your Team.
Focuses on the significance of conversational intelligence in effective communication and leadership. It provides valuable insights into building rapport, fostering trust, and creating a collaborative work environment, which are crucial aspects of team communication.
Explores the elements that contribute to the success of high-performing teams and organizations. It provides valuable insights into building a strong team culture, fostering collaboration, and creating a sense of purpose and belonging, which are essential aspects of effective team communication.
Offers practical tools and techniques for having difficult conversations effectively. It aligns with the course's emphasis on communication techniques by providing valuable insights into navigating disagreements, addressing conflicts, and building consensus within teams.
Explores the principles of high-performing teams and the factors that contribute to their success. It aligns well with the course's emphasis on optimizing team communication and creating effective team environments.
Offers practical guidance for managing and working in remote teams effectively. It aligns with the course's emphasis on remote interaction techniques and provides valuable insights into building a strong and cohesive team culture in a remote work environment.
Focuses on the importance of emotional intelligence in effective communication and leadership. It provides practical strategies for developing self-awareness, managing emotions, and building strong relationships, which are crucial aspects of successful team collaboration.
Presents a fictional story to illustrate the five dysfunctions that can hinder team performance. It provides valuable insights into building trust, resolving conflicts, and creating a cohesive team environment, which are essential aspects of effective team communication.
Highlights the importance of trust in effective communication and team performance. It provides practical strategies for building trust, creating a culture of openness, and fostering collaboration within teams.
Introduces the principles and practices of agile development, which emphasizes continuous improvement and collaboration. It offers valuable insights into using agile techniques to enhance team communication, adapt quickly to changing requirements, and deliver high-quality results.
Provides a framework for achieving goals and improving execution within teams. It complements the course's focus on task management and effective workflow by offering practical strategies for setting priorities, tracking progress, and holding team members accountable.
Explores the challenges and opportunities faced by organizations when disruptive technologies emerge. It offers valuable insights into adapting to change, fostering innovation, and communicating effectively in the face of uncertainty, which are relevant to teams operating in a rapidly changing environment.
Offers practical tips and strategies for conducting effective meetings. It complements the course's focus on communication techniques by providing valuable insights into planning meetings, facilitating discussions, and achieving desired outcomes.

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