التأثير على الأشخاص from Coursera

What's inside

Syllabus

بناء قاعدة السُلطة أو النفوذ

لكي تصبح قائدًا فعّالاً، يجب أن تتمتع بسُلطة ونفوذ. قد تكون سُلطتك رسمية، على سبيل المثال، وظيفتك أو المسمى الوظيفي الخاص بك. وقد تكون غير رسمية، على سبيل المثال، قد تمنحك خبرتك أو كاريزمتك السُلطة التي تُمكّنك من التأثير على الآخرين. في هذه الوحدة، سنستكشف معنى السُلطة ومصدرها، ما يساعدك على تحديد القواعد التي تُبنى عليها سُلطتك وفرص تعزيز هذه السُلطة بمرور الوقت.

التأثير على الأشخاص من دون الاعتماد على السُلطة الرسمية

في هذه الوحدة، ستتعرف على مجموعة واسعة من أساليب التأثير التي ستساعدك على تغيير وجهات نظر الأشخاص وسلوكياتهم. وستمكّنك أساليب التأثير هذه من التأثير على الأشخاص ذوي المناصب العليا في المؤسسات (على سبيل المثال، عندما يتعين عليك التأثير على رئيسك في العمل) والتأثير على الأشخاص الذين يتولون مناصب مماثلة لمنصبك، على سبيل المثال، عندما يتعين عليك التأثير على زملائك. وبشكلٍ عام، ستسمح لك هذه الأساليب بالتأثير على الآخرين على نحوٍ فعّال في المواقف التي لا يكون لديك فيها رتبة أو سُلطة رسمية أو التي لا يمكنك الاعتماد فيها على سُلطتك الرسمية.

إقامة علاقات جيدة لتعزيز النفوذ والسُلطة

بالإضافة إلى الحصول على مجموعة من أدوات التأثير التي يمكن تطبيقها في الاجتماعات الجماعية والفردية، يكرس القادة الفعالون الكثير من الوقت لإقامة علاقات اجتماعية مع مختلف أصحاب المصلحة والحفاظ عليها. في هذه الوحدة، ستتعلم كيفية بناء العلاقات الاجتماعية والحفاظ عليها من أجل تعزيز سُلطتك ونفوذك غير الرسمي في المؤسسات.

حماية نفسك من تأثير الآخرين عليك بطريقة غير مرغوبة

بصفتك قائد، سيحاول الناس التأثير عليك لاتخاذ قرار معين أو اتخاذ إجراء معين. لذا، من الضروري أن تكون قادرًا على حماية نفسك من تأثير الآخرين عليك بطريقة غير مرغوبة، خاصةً عندما يحاول الآخرون التلاعب بك بطرق لا تصب في مصلحة فريقك أو مؤسستك. في هذه الوحدة، ستتعلم إستراتيجيات وأساليب محددة يمكنك استخدامها لحماية نفسك وفريقك من تأثير الآخرين عليك بطريقة غير مرغوبة.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores building a base of power and influence, which is useful for leaders

Develops persuasive skills for influencing people, which benefits roles at all levels

Taught by instructors known for their expertise in influence and persuasion

Examines impact in situations where you lack official authority, which aligns with real-world challenges for leaders

Covers fostering relationships, which is highly relevant in building and maintaining influence

Offers techniques for safeguarding against undesirable influence, which is critical for leaders facing persuasion attempts

Reviews summary

Highly-rated influencing course

This course on influencing others has received exclusively 5-star ratings from its reviewers. Students have praised the course's effectiveness in helping them to build and maintain power and influence in their organizations, as well as to develop persuasion techniques that make them more effective in working with their supervisors, colleagues, and even subordinates.

Career center

Learners who complete التأثير على الأشخاص will develop knowledge and skills that may be useful to these careers:

Consultant

Consultants work with clients to improve their businesses, often by providing advice on how to influence people and make decisions. The course "Influencing People" can help you develop the skills you need to be a successful consultant, such as how to build relationships, communicate effectively, and negotiate effectively.

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Public relations manager

Public relations managers are responsible for managing the public image of their organizations. They need to be able to influence people to think positively about their organizations. The course "Influencing People" can help you develop the skills you need to be a successful public relations manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Marketing Manager

Marketing managers are responsible for developing and implementing marketing campaigns. They need to be able to influence people to buy their products or services. The course "Influencing People" can help you develop the skills you need to be a successful marketing manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Sales Manager

Sales managers are responsible for leading and motivating a team of salespeople. They need to be able to influence people to buy their products or services. The course "Influencing People" can help you develop the skills you need to be a successful sales manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Human Resources Manager

Human resources managers are responsible for managing the human resources of their organizations. They need to be able to influence people to work together effectively. The course "Influencing People" can help you develop the skills you need to be a successful human resources manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Project Manager

Project managers are responsible for planning and executing projects. They need to be able to influence people to work together effectively and meet deadlines. The course "Influencing People" can help you develop the skills you need to be a successful project manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Business Development Manager

Business development managers are responsible for developing new business opportunities. They need to be able to influence people to buy their products or services. The course "Influencing People" can help you develop the skills you need to be a successful business development manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Customer Success Manager

Customer success managers are responsible for ensuring that customers are satisfied with their products or services. They need to be able to influence people to use their products or services and to stay loyal to their company. The course "Influencing People" can help you develop the skills you need to be a successful customer success manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Account Manager

Account managers are responsible for managing relationships with clients. They need to be able to influence people to buy their products or services and to stay loyal to their company. The course "Influencing People" can help you develop the skills you need to be a successful account manager, such as how to build relationships, communicate effectively, and negotiate effectively.

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Social Worker

Social workers need to be able to influence people to change their behavior and to make positive choices. The course "Influencing People" can help you develop the skills you need to be a successful social worker, such as how to build relationships, communicate effectively, and motivate people.

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Therapist

Therapists need to be able to influence their clients to change their behavior and to make positive choices. The course "Influencing People" can help you develop the skills you need to be a successful therapist, such as how to build relationships, communicate effectively, and motivate people.

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Negotiator

Negotiators need to be able to influence people to reach agreements that are favorable to them. The course "Influencing People" can help you develop the skills you need to be a successful negotiator, such as how to build relationships, communicate effectively, and persuade people.

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Lawyer

Lawyers need to be able to influence judges and juries to make decisions in their favor. The course "Influencing People" can help you develop the skills you need to be a successful lawyer, such as how to build relationships, communicate effectively, and persuade people.

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Politician

Politicians need to be able to influence people to vote for them and to support their policies. The course "Influencing People" can help you develop the skills you need to be a successful politician, such as how to build relationships, communicate effectively, and motivate people.

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Teacher

Teachers need to be able to influence their students to learn and to behave appropriately. The course "Influencing People" can help you develop the skills you need to be a successful teacher, such as how to build relationships, communicate effectively, and motivate people.

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