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Shaun Hummel

Cisco Certified Support Technician (CCST) Lab Training Course

Study and prepare for CCST Networking 100-150 certification exam with this complete lab training course. Practice with Packet Tracer labs and prepare for troubleshooting questions on the exam.

Learn CCST configuration skills with labs for all topics and be ready for CCST certification. Study tools are included to prepare you for exam day. Learn with a study plan that is 100% aligned with the CCST syllabus.

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Cisco Certified Support Technician (CCST) Lab Training Course

Study and prepare for CCST Networking 100-150 certification exam with this complete lab training course. Practice with Packet Tracer labs and prepare for troubleshooting questions on the exam.

Learn CCST configuration skills with labs for all topics and be ready for CCST certification. Study tools are included to prepare you for exam day. Learn with a study plan that is 100% aligned with the CCST syllabus.

Cisco Certified Support Technician (CCST) Networking certification prepares you for entry-level roles such as Network Support Technician, Entry-level Help Desk Technician, or IT Support Specialist. You will learn how networks operate, including the devices, media, and protocols that enable network communication. Develop key skills so you can perform basic troubleshooting, using effective methodologies and help desk best practices.

What You'll Learn 

  • TCP/IP, OSI, bandwidth, throughput, network latency

  • Cisco training expert with 25+ years of networking experience and multiple Cisco spotlight awards. The integrated learning system includes online courses, practice tests, lab training, and study tools. 

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What's inside

Learning objectives

  • Study and prepare for ccst 100-150 networking exam
  • Student labs included for experience with cisco cli
  • Ccst exam day whiteboard study tool included
  • Tcp/ip, network protocols, addressing, troubleshooting, security

Syllabus

Introduction
CCST Certification FAQs
Cisco Packet Tracer 8.2
CCST Networking Study Tool
Read more
TCP/IP Networking Model
Introduction to TCP/IP Model
Physical Layer Bit Transmission
Physical Layer Media Types
Data Link Layer Network Interfaces
Data Link Layer Encapsulation
Data Link Layer - Protocol Stack Examples
Network Layer IP Protocol
Network Layer Logical Addressing
Transport Layer Host Communication
Transport Layer: TCP vs UDP
Transport Layer Stack Addressing
Application Layer Interprocess Communication
Application Layer Full Stack Examples
TCP/IP Protocol Map
Wireshark Trace
Standards and Concepts
Network Latency
Bandwidth vs Throughput
Iperf Performance Testing
File Transfer Protocol (FTP)
Trivial File Transfer Protocol (TFTP)
Secure File Transfer Protocol (SFTP)
Network Addressing
IPv4 Addressing Tutorial
Classful Addressing
Subnet Calculator
IPv6 Link-Local Addressing
IPv6 Global Addressing
IPv6 Autoconfiguration
IPv6 Addressing Tutorial
DNS Server
Nslookup
DNS Troubleshooting
Infrastructure
Switches vs Routers
Cisco Physical Device Ports
Data Rack Wiring
Student Data Rack Wiring Lab
Power over Ethernet (PoE)
How Frame Switching Works
VLAN Broadcast Domains
VLANs and Subnets
MAC Address Table
Switch Port Trace
Network Tables
Default Gateway
How Routing Works
Wireless SSID
Wireless Concepts
Follow The Packet
Diagnosing Problems
Console Port Connection
Student Practice Lab - Console Port
Cisco Command Line Interface (CLI)
Telnet Remote Access
Secure Shell (SSH)
Host Tables
IPConfig
Netstat
Host DNS Cache
Ping Troubleshooting Example
Ping Troubleshooting Practice Lab
Tracert Troubleshooting Example
Tracert Troubleshooting Practice Lab
Cisco IOS Show Commands
show ip interface brief
show ip arp
show ip route
show mac address-table
show cdp neighbors
show version
show interface
show interface status
Security
Cisco Privilege Levels
Enable Password
Local Account Authentication
Physical Access Security
Network Security Zones
Cisco Firewall Filtering
TACACS+ Server
Cyber Security Concepts
CCST Networking Practice Tests

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Cisco CCST Networking Certification Prep Course with these activities:
Review TCP/IP Fundamentals
Reinforce your understanding of TCP/IP fundamentals to better grasp network communication concepts covered in the course.
Browse courses on TCP/IP
Show steps
  • Review the OSI model and its layers.
  • Study the functions of each layer in the TCP/IP model.
  • Practice subnetting and IP addressing.
Read 'CCNA Certification Study Guide, Volume 1' by Todd Lammle
Expand your knowledge of networking fundamentals with a comprehensive study guide.
Show steps
  • Obtain a copy of 'CCNA Certification Study Guide, Volume 1'.
  • Read chapters related to TCP/IP, routing, and switching.
  • Complete the practice questions and labs.
Read 'Network Warrior' by Gary A. Donhue
Gain practical insights into network troubleshooting and configuration beyond the course material.
Show steps
  • Obtain a copy of 'Network Warrior'.
  • Read chapters related to troubleshooting and network devices.
  • Take notes on key concepts and practical tips.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Cisco CLI Commands
Reinforce your familiarity with Cisco CLI commands through repetitive practice, improving your speed and accuracy.
Show steps
  • Set up a virtual lab environment using Packet Tracer.
  • Practice configuring network devices using common CLI commands.
  • Repeat exercises until comfortable with the syntax and functionality.
Follow Cisco Support Community Tutorials
Enhance your troubleshooting skills by following tutorials on the Cisco Support Community website.
Show steps
  • Visit the Cisco Support Community website.
  • Search for tutorials on common networking issues.
  • Follow the steps in the tutorials to troubleshoot the issues.
Create a Network Diagram
Solidify your understanding of network topology by creating a visual representation of a network, including devices, connections, and addressing schemes.
Show steps
  • Choose a network scenario (e.g., home network, small business network).
  • Identify the devices, connections, and addressing schemes.
  • Create a diagram using a tool like Visio or draw.io.
Build a Home Network Lab
Apply your knowledge by setting up a physical or virtual home network lab to experiment with network configurations and troubleshooting.
Show steps
  • Gather necessary hardware (routers, switches, computers).
  • Configure the network devices according to a specific design.
  • Test network connectivity and troubleshoot any issues.

Career center

Learners who complete Cisco CCST Networking Certification Prep Course will develop knowledge and skills that may be useful to these careers:
Network Support Technician
A Network Support Technician is responsible for maintaining and troubleshooting computer networks. This course prepares you for the CCST Networking certification, giving you a solid understanding of network devices, media, and protocols. This course covers key topics, such as TCP/IP, OSI model, and network addressing, which are essential for diagnosing network issues. You will also learn about network security and troubleshooting through hands-on labs using Cisco equipment and the Cisco Command Line Interface, which will be extremely helpful for a Network Support Technician. The practical experience provided in this course will make you a skilled and well-prepared candidate.
Help Desk Technician
Help Desk Technicians provide technical assistance to end-users, and this course is an excellent starting point for a career in this role. This course gives you the foundational knowledge to understand network operations, devices, protocols, and troubleshooting methodologies. The course's focus on TCP/IP and the OSI model will allow Help Desk Technicians to diagnose network issues. You would learn basic troubleshooting using methodologies as well as help desk best practices. You will be able to use this course's practical labs, which include hands-on experience with Cisco Packet Tracer, to solve technical issues that users encounter. This course prepares you for the CCST Networking certification, which can show your expertise to employers.
IT Support Specialist
An IT Support Specialist provides technical support across various IT systems. This course is an outstanding foundation for this career due to its focus on network fundamentals and troubleshooting. The course teaches the OSI model, TCP/IP, network addressing, and key security concepts that are all necessary knowledge for any IT professional. This course will be particularly useful for learning basic troubleshooting skills, such as using the Cisco command line interface. IT Support Specialists will find the practical labs valuable because they provide real-world experience that is immediately transferrable to the job. The course will help prepare you for the CCST Networking certification, which can be a valuable asset to your resume.
Junior Network Administrator
A Junior Network Administrator assists in the maintenance and management of an organization's computer network. This course is a great starting point for this career since it covers core networking principles. The course teaches crucial topics, including TCP/IP, network topologies, and basic network security, and prepares you for the CCST Networking certification. With hands-on labs using Cisco Packet Tracer, you will gain familiarity with Cisco CLI, which is important to many network settings. Network administrators must understand troubleshooting techniques, and this course's coverage of common networking issues makes it a valuable tool. This course will enable you to understand network configurations and administration.
Network Operations Center Technician
A Network Operations Center Technician monitors networks and responds to alerts to ensure smooth operation, and this course provides a valuable foundation to perform this job. The course's curriculum is designed to give you the skills to understand network protocols such as TCP/IP and the OSI model, which is crucial for a successful technician. You will use Cisco equipment and troubleshooting labs to improve your practical expertise. You will become familiar with concepts such as network latency, bandwidth, and throughput which are critical to a Network Operations Center Technician. Completing this course builds a strong understanding of network fundamentals and helps you prepare for the CCST Networking Certification.
Field Service Technician
Field Service Technicians travel to client locations to install and repair IT equipment. This course is a good foundation for anyone entering this career since network knowledge is a key aspect of this role. The course focuses on networking fundamentals by using hands-on labs that teach the CCST syllabus by using Cisco CLI. The content on TCP/IP, OSI, and network troubleshooting will be particularly helpful for troubleshooting network connectivity issues in the field. The course will help prepare you for certification and demonstrates that you possess the technical abilities required for the role. This course may be useful for Field Service Technicians.
IT Systems Analyst
An IT Systems Analyst evaluates and optimizes computer systems and networks for businesses. This course provides knowledge of network operations and troubleshooting, which is helpful for this position. It covers critical topics such as the TCP/IP model, network addressing, and security concepts, all of which help an analyst understand network infrastructure. This course will improve your abilities through practical labs using Cisco equipment and the command line interface. The course's practical approach may be useful in helping an IT Systems Analyst.
Technical Support Engineer
A Technical Support Engineer provides advanced technical support for IT systems. This course may be useful for this role because it touches on network concepts and troubleshooting methodologies. The course teaches networking concepts such as the OSI model and TCP/IP. It provides hands-on experience with Cisco commands and troubleshooting common network issues using practical labs. This course may be a helpful starting point for Technical Support Engineers.
System Administrator
System Administrators manage computer systems and networks, and this course may be a good foundation for this career. The course covers networking fundamentals including TCP/IP, OSI, and network security that will be relevant to this role. This course may also be helpful because it covers Cisco labs and troubleshooting skills. Although the practical labs are useful and are not specific to System Administrators, this course may be useful to you.
Network Engineer
A Network Engineer is responsible for designing, implementing, and maintaining network infrastructure. This course may be a useful starting point for someone who wishes to begin a career as a Network Engineer. The course introduces fundamental networking concepts, including the TCP/IP model and network addressing and troubleshooting skills by using Cisco equipment. This course may be useful for a career in network engineering.
Cybersecurity Analyst
Cybersecurity Analysts monitor and protect computer networks and systems from cyber threats. This course may be helpful for this role by covering basic networking and security concepts. Through this course, you can learn about network devices, protocols and basic security. You may also gain hands-on experience with Cisco equipment, which could be useful in the field of cybersecurity. Overall, this course may be a helpful course to begin a career in cybersecurity.
Database Administrator
A Database Administrator manages and maintains databases that are usually connected to a network. This course may be useful because it covers the fundamentals of networking and how devices and protocols work. The course introduces TCP/IP which is a very common protocol used in networking databases. The lab exercises in the course will help you to understand how data is transmitted and how to troubleshoot network connectivity issues. This course may be helpful for a career as a Database Administrator.
Cloud Support Specialist
A Cloud Support Specialist provides technical assistance to end users who are using cloud-based services. This course may be useful for this career since it covers the basics of network technologies. Cloud-based services use network technologies and this course may be beneficial to understand the underlying principles of the technology. If you are pursuing a career as a cloud support specialist, this course may be helpful.
Software Developer
Software Developers create software applications. This course is tangentially related to a software development role as networks are used as part of many software applications. The course is useful to understand the fundamentals of how network technologies work, using TCP/IP, for example. The course introduces practical labs that help a student understand how information is transmitted over a network connection. This course may be helpful to people who want to be software developers.
Technical Writer
Technical Writers create documentation for technical products and services. This course may be helpful to a technical writer since it introduces essential network concepts. The course will teach you about networking technologies such as TCP/IP, OSI and general network protocols. The study labs in this course can help familiarize you with the hands on aspects of networking if you were to write about them. This course may be of some use for technical writers.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Cisco CCST Networking Certification Prep Course.
Provides a comprehensive overview of networking concepts relevant to Cisco certifications. While geared towards the CCNA, it covers many foundational topics that are also essential for the CCST. It useful reference for understanding network fundamentals and preparing for the CCST exam. This book provides additional depth to the course and is commonly used as a textbook.
Provides practical insights into network troubleshooting and configuration. It valuable resource for understanding real-world network scenarios and applying the concepts learned in the CCST course. While not a textbook, it offers a deeper dive into practical networking challenges and solutions. It is best used as additional reading to supplement the course material.

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