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Gary Bolles

This course will teach you how to have a meaningful impact using your technical skills in a crisis.

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This course will teach you how to have a meaningful impact using your technical skills in a crisis.

You tech skills can be crucial in a time of crisis, but it takes knowing how and what to apply at the right time. In this course, Using Your Tech Skills in Times of Crisis, you’ll learn that your technical skills can have a tremendous impact in times of crisis. First, you’ll discover ways to better understand how people react to crises. Next, you'll explore how your knowledge of technology can serve as a unique resource to help others. Finally, you'll see how you can share your knowledge to help others prepare themselves for similar situations. By the end of this course, you’ll develop an understanding of the ways to contribute to the development of meaningful solutions that can last.

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What's inside

Syllabus

Course Overview
What's a Crisis?
How Can Technology Help in a Crisis?
Why Should You Get Involved?
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Leverage Your Superpowers
Principles for Technology in a Crisis
Understand the Ecosystem
Creating Empowering Solutions
Dream Big: 10x the Solution
Staying True to the Task
Each One Teach One

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines the role of technology in crisis response, aligning with industry best practices
Taught by Gary Bolles, an experienced instructor in crisis management
Develops practical skills for leveraging technology to aid in crisis situations
Explores the principles of technology usage in crisis scenarios, ensuring responsible implementation
Provides guidance on understanding the ecosystem of crisis response, fostering collaboration
Encourages a proactive approach to crisis preparedness, empowering individuals to make a difference

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Using Your Tech Skills in Times of Crisis with these activities:
Review the basics of SQL
Refreshing your knowledge of SQL will help you to prepare for this course.
Browse courses on SQL
Show steps
  • Review your notes from a previous SQL course.
  • Take a practice quiz.
  • Write some SQL queries.
Solve LeetCode problems
Solving LeetCode problems will help you to improve your problem-solving skills and your understanding of algorithms and data structures.
Show steps
  • Choose a problem.
  • Solve the problem.
  • Review the solution.
Read: Don't Make Me Think, Revisited
This book provides practical guidance on how to design websites and applications that are easy to use and navigate.
Show steps
  • Read the book.
  • Make notes on the key concepts.
  • Apply the concepts to your own work.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Attend a workshop on a technical topic
Attending a workshop will help you to learn new skills and to network with other professionals in your field.
Show steps
  • Find a workshop that interests you.
  • Register for the workshop.
  • Attend the workshop.
Build a personal website
Building a personal website will help you to learn about web development and to practice your design skills.
Browse courses on Web Development
Show steps
  • Choose a web hosting provider.
  • Register a domain name.
  • Design your website.
  • Develop your website.
  • Publish your website.
Write a blog post about a technical topic
Writing a blog post will help you to solidify your understanding of a technical topic and to share your knowledge with others.
Browse courses on Technical Writing
Show steps
  • Choose a topic.
  • Research the topic.
  • Write the blog post.
  • Publish the blog post.
Contribute to an open source project
Contributing to an open source project will help you to learn about new technologies and to develop your software development skills.
Show steps
  • Find an open source project to contribute to.
  • Fork the project.
  • Make changes to the project.
  • Submit a pull request.
Mentor a junior developer
Mentoring a junior developer will help you to solidify your understanding of technical concepts and to develop your leadership skills.
Show steps
  • Find a junior developer to mentor.
  • Meet with your mentee regularly.
  • Provide guidance and support.

Career center

Learners who complete Using Your Tech Skills in Times of Crisis will develop knowledge and skills that may be useful to these careers:
Technical Product Manager
Technical Product Managers understand the needs of users and translate them into technical requirements. You may be adept at connecting the dots between user needs and technical solutions. This course can help you further develop these skills by teaching you how to better understand how people react to crises, how to create empowering solutions, and how to stay true to tasks.
Software Engineer
Software Engineers design, develop, test, and maintain software systems. Your technical skills in leveraging technology to solve problems and develop innovative solutions may be valuable for this role. This course can help you further enhance these skills as it discusses the principles of technology in a crisis, how to understand the ecosystem, and how to dream big to 10x the solution.
Data Scientist
Data Scientists analyze data to make informed decisions. They often compile, clean, and interpret datasets. Your skills in identifying patterns and devising solutions through the analysis of available data may help you excel in this role. This course may be particularly relevant to you as it can help you build a foundation in understanding how people react to different situations, how technology can be a resource, and how to leverage your superpowers to bring about meaningful change.
Data Analyst
Data Analysts analyze data sets to extract insights. You may be skilled at analyzing data, identifying growth opportunities from data, and communicating insights. This course can be helpful for this role as it teaches you how to better understand how people react to crises and how to create empowering solutions.
Database Administrator
Database Administrators manage and maintain database systems. If you are comfortable with data management and enjoy developing and implementing database solutions, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises and how to create empowering solutions.
IT Consultant
IT Consultants provide advice and guidance on the use of computer systems and networks. If you have a solid understanding of information technology and enjoy helping others, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
IT Auditor
IT Auditors review and evaluate the effectiveness of computer systems and networks. If you have a solid understanding of information technology and enjoy working with technology, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Information Security Analyst
Information Security Analysts plan and implement security measures to protect an organization's computer networks and systems. If you enjoy identifying and mitigating risks, you may find success in this role. This course may be helpful as it covers topics such as understanding the ecosystem, creating empowering solutions, and dreaming big to 10x the solution.
Information Technology (IT) Manager
IT Managers plan and direct the implementation of computer systems and networks. If you have a solid understanding of information technology and enjoy managing people, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Cloud Engineer
Cloud Engineers design and maintain cloud computing systems. If you are comfortable with cloud computing and enjoy working with technology, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Network Engineer
Network Engineers design and maintain computer networks. If you have a solid understanding of networking concepts and enjoy working with hardware and software, you may enjoy this job. This course may be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Systems Analyst
Systems Analysts analyze and design computer systems. If you are comfortable working with technology and enjoy developing and implementing solutions, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Quality Assurance (QA) Analyst
QA Analysts test and evaluate software systems to ensure quality. If you are comfortable with software testing and enjoy working with technology, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Cybersecurity Analyst
Cybersecurity Analysts protect computer systems from cyber attacks. If you are skilled in computer security and enjoy working with technology, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.
Business Analyst
Business Analysts analyze and design business processes. If you are comfortable with business analysisand enjoy working with technology, you may find fulfillment in this job. This course can be helpful as it teaches you how to better understand how people react to crises, and how to create empowering solutions.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Using Your Tech Skills in Times of Crisis.
This engaging novel provides a fictionalized account of a technology crisis and the challenges of managing IT systems, offering valuable lessons for technical professionals.
This comprehensive guide to crisis management provides a framework for understanding and responding to crises, including those that arise from technological failures.
Explores the future of technology in crisis management. It provides a comprehensive overview of the latest trends in technology and how they are being used to improve disaster response.
Provides valuable lessons on how to validate ideas, build products, and measure progress, all of which are critical skills in a crisis.
This thought-provoking book explores the nature of unpredictable events and their impact on society and individuals, a topic that is particularly relevant in times of crisis.
This groundbreaking book explores the importance of emotional intelligence in leadership and crisis management, providing insights into how to manage emotions and build relationships during challenging times.
This thought-provoking book explores the impact of emerging technologies on society and the economy, providing insights into how to prepare for and respond to the challenges and opportunities they present in times of crisis.
This sequel to The Innovator's Dilemma provides a framework for understanding how organizations can create and sustain growth, even in the face of technological disruption.
This classic work on innovation provides insights into how established companies can avoid being disrupted by new technologies, a risk that is heightened during crises.
This influential book explores the concept of the long tail, where niche products and services can find success, providing insights into how to identify and leverage opportunities in emerging markets, including those created by crises.
This classic work on personal development provides principles and practices that can help individuals and teams navigate crises more effectively.
This guide provides a comprehensive overview of how technology can be used in emergencies. It covers a wide range of topics, from using technology to communicate with disaster survivors to using technology to provide medical care.
Provides insights into how habits are formed and changed, which can be helpful in understanding and overcoming the challenges of responding to crises.

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