Introduction to the Microsoft Collaboration Communications Systems Engineer (MS-721) Exam from Pluralsight

The MS-721 exam is required to earn the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification. This course helps you understand the exam requirements and develop a certification study strategy.

Microsoft Teams is more than a chat and collaboration tool. As more businesses move their services to the cloud, many are considering using cloud-native services like Microsoft Teams to replace legacy phone systems and conferencing solutions. Administrators need to develop the tools and techniques to support this technology in their organization. In this course, Introduction to the Microsoft Collaboration Communications Systems Engineer (MS-721) Exam, you’ll learn about the MS-721 certification exam to validate your Teams collaboration and communications capabilities. First, you’ll discover how to find the exam objectives and requirements. Next, you’ll explore available Pluralsight courses and other learning tools for the exam topics. Finally, you’ll learn how to register and prepare for the exam. When you’re finished with this course, you’ll have the skills and knowledge of exam MS-721 needed to study, prepare, and pass the exam towards earning the Microsoft Collaboration Communications Systems Engineer certification.

What's inside

Syllabus

Course Overview

Understanding and Preparing for Certification

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Validated by the MS-721 certification exam, this course ensures the learner can configure and implement Teams in their organization

Taught by Jeff Brown, a highly respected professional in Microsoft Teams collaboration and communications

Applicable for individuals seeking the Microsoft Collaboration Communications Systems Engineer certification

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to the Microsoft Collaboration Communications Systems Engineer (MS-721) Exam with these activities:

Follow a Microsoft Teams development tutorial

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Follow a hands-on tutorial to build a Microsoft Teams app.

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Find a Microsoft Teams development tutorial that aligns with your interests and skill level.
Follow the steps in the tutorial to build your own Microsoft Teams app.
Test and refine your app to ensure it meets your requirements.

Practice Microsoft Teams development exercises

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Reinforce your understanding of Microsoft Teams development concepts through hands-on practice.

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Find practice exercises and challenges related to Microsoft Teams development.
Complete the exercises using the Microsoft Teams development tools and resources.
Review the solutions and learn from your mistakes.

Volunteer as a Microsoft Teams developer mentor

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Share your knowledge and experience with aspiring Microsoft Teams developers.

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Contact local organizations or online communities that support Microsoft Teams development.
Express your interest in volunteering as a mentor and provide your qualifications.
Support and guide aspiring Microsoft Teams developers as they learn and grow.

Two other activities

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Build a Microsoft Teams custom app project

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Develop and test your understanding of Microsoft Teams development in a practical setting.

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Plan and design your custom app.
Build and test your app using the Microsoft Teams development tools.
Deploy your app to a Microsoft Teams environment.

Participate in a Microsoft Teams development contest or hackathon

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Challenge yourself and demonstrate your Microsoft Teams development skills in a competitive setting.

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Find and register for a Microsoft Teams development contest or hackathon that aligns with your interests and skill level.
Form a team or participate individually, depending on the contest format.
Design, develop, and submit your Microsoft Teams app or solution.

Career center

Learners who complete Introduction to the Microsoft Collaboration Communications Systems Engineer (MS-721) Exam will develop knowledge and skills that may be useful to these careers:

Collaboration Engineer

Collaboration Engineers design, implement, and manage collaboration solutions for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps Collaboration Engineers prepare for the MS-721 certification exam, which validates their skills and knowledge in designing, implementing, and managing Microsoft Teams.

See salaries and explore the career path for Collaboration Engineer

Cloud Communications Engineer

Cloud Communications Engineers design, implement, and manage cloud-based communication systems. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps Cloud Communications Engineers prepare for the MS-721 certification exam, which validates their skills and knowledge in designing, implementing, and managing Microsoft Teams.

See salaries and explore the career path for Cloud Communications Engineer

Microsoft Teams Administrator

Microsoft Teams Administrators are responsible for managing and supporting Microsoft Teams within an organization. They ensure that Teams is configured and deployed correctly, and that users have the necessary permissions and access to the features they need. This course helps Microsoft Teams Administrators prepare for the MS-721 certification exam, which validates their skills and knowledge in managing and supporting Microsoft Teams.

See salaries and explore the career path for Microsoft Teams Administrator

Unified Communications Engineer

Unified Communications Engineers design, implement, and manage unified communications systems for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps Unified Communications Engineers prepare for the MS-721 certification exam, which validates their skills and knowledge in designing, implementing, and managing Microsoft Teams.

See salaries and explore the career path for Unified Communications Engineer

Telecom Engineer

Telecom Engineers design, implement, and manage telecommunications systems for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps Telecom Engineers prepare for the MS-721 certification exam, which validates their skills and knowledge in designing, implementing, and managing Microsoft Teams.

See salaries and explore the career path for Telecom Engineer

Network Engineer

Network Engineers design, implement, and manage computer networks for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps Network Engineers prepare for the MS-721 certification exam, which validates their skills and knowledge in designing, implementing, and managing Microsoft Teams.

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Systems Engineer

Systems Engineers design, implement, and manage computer systems for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps Systems Engineers prepare for the MS-721 certification exam, which validates their skills and knowledge in designing, implementing, and managing Microsoft Teams.

See salaries and explore the career path for Systems Engineer

IT Manager

IT Managers plan, implement, and manage information technology systems for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course helps IT Managers prepare for the MS-721 certification exam, which validates their skills and knowledge in managing and supporting Microsoft Teams.

See salaries and explore the career path for IT Manager

IT Director

IT Directors plan, implement, and manage information technology systems for organizations. They work with customers to understand their business needs and develop solutions that meet those needs. This course may help IT Directors prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

See salaries and explore the career path for IT Director

CIO

CIOs are responsible for the overall IT strategy and direction of an organization. They work with customers to understand their business needs and develop solutions that meet those needs. This course may help CIOs prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

See salaries and explore the career path for CIO

CTO

CTOs are responsible for the overall technology strategy and direction of an organization. They work with customers to understand their business needs and develop solutions that meet those needs. This course may help CTOs prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

See salaries and explore the career path for CTO

Project Manager

Project Managers are responsible for the planning, execution, and delivery of projects. They work with customers to understand their needs and develop solutions that meet those needs. This course may help Project Managers prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

See salaries and explore the career path for Project Manager

Business Analyst

Business Analysts are responsible for the analysis and documentation of business requirements. They work with customers to understand their needs and develop solutions that meet those needs. This course may help Business Analysts prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

See salaries and explore the career path for Business Analyst

Product Manager

Product Managers are responsible for the development and management of products. They work with customers to understand their needs and develop products that meet those needs. This course may help Product Managers prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

See salaries and explore the career path for Product Manager

Software Developer

Software Developers are responsible for the design, development, and testing of software applications. They work with customers to understand their needs and develop solutions that meet those needs. This course may help Software Developers prepare for the MS-721 certification exam, as it provides an overview of the exam requirements and helps develop a certification study strategy.

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Introduction to the Microsoft Collaboration Communications Systems Engineer (MS-721) Exam

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