Technical Writing

A quickstart guide is a short, getting-started document that usually accompanies a product or software. In this course, writing instructor Leslie O'Flahavan explains the components, best writing practices, and overall strategy for creating a quickstart guide that helps readers easily find answers to their questions. Leslie shares how to base your quickstart guide on your user manual or develop your guide by using customer feedback. She also discusses how to clearly identify the overall purpose of your guide, write clear headings, and use plain language. To wrap up, she covers methods for getting feedback from subject matter experts and users to ensure that your guide is both accurate and useful.