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Kris Plachy
In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
Read more
In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
Read more
In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers.
If you are ready to begin creating a coaching practice within your own organization, please join us in this course!
Register for this course and see more details by visiting:
OpenCourser.com/course/nfc0vl/coaching
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What's inside
Syllabus
Course Overview & How to Create a Culture of Coaching and Accountability
In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
Read more
Syllabus
Course Overview & How to Create a Culture of Coaching and Accountability
In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
Read more
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Develops communication skills essential for any leader in an organization
Provides practical tools and techniques to coach great employees and poor performers
Suitable for managers who want to create a coaching practice within their organization
Provides concrete strategies to coach other coach-managers
Helps create a culture of coaching and accountability
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Reviews summary
Practical coaching skills for managers
According to students, this course offers a solid foundation in coaching practices specifically designed for managers. Learners found the material practical and directly applicable to their work environments, enabling them to immediately implement strategies like creating a coaching agenda and applying Coaching Algebra to performance scenarios. While the course is seen as clear and well-structured, some felt it served better as an introduction and might require further study for deeper understanding or more complex situations. Overall, it is highly recommended for those new to coaching or seeking to formalize their approach, though some recent reviews slightly temper earlier enthusiasm, suggesting ongoing relevance but perhaps not groundbreaking new content for experienced coaches.
Excellent starting point for new coaches/managers.
"An excellent introductory course for managers looking to improve their coaching."
"This course provides a solid foundation for anyone new to coaching."
"It's a great starting point if you're unfamiliar with formal coaching techniques."
"Good for beginners seeking fundamental coaching principles."
Addresses coaching different employee types.
"The module on coaching different types of employees was particularly helpful."
"I found the strategies for coaching high performers vs. poor performers insightful."
"The course covered scenarios that are common in management roles."
"Specific guidance on handling various performance situations was valuable."
Content is clear, concise, and easy to follow.
"The course is well-structured and easy to navigate, with concepts building logically."
"Lessons were presented clearly and concisely, making complex ideas understandable."
"I appreciated the clear explanations and bite-sized modules."
"The instructor's delivery is engaging and the course flow makes sense."
"This course provided a clear and concise overview of essential coaching practices."
Highlights useful techniques like agenda & algebra.
"The Coaching Algebra concept was particularly insightful for diagnosing performance issues."
"Creating a structured coaching agenda was a key takeaway that changed my 1:1 meetings."
"Learning how to use the 'Coaching Algebra' gave me a clear framework for conversations."
"The specific tools provided, like the agenda template, are incredibly helpful."
"I found the sections on Coaching Algebra and the coaching agenda very practical and easy to understand."
Provides tools and strategies for immediate use.
"I learned practical tools and strategies that I could apply immediately to my work."
"The content on coaching agendas and performance scenarios was very useful for my daily tasks."
"I can now implement specific techniques discussed in this course to improve my team's performance."
"Great, practical tips that I can actually use immediately with my direct reports."
"Provided solid, actionable strategies I could apply straight away."
May require further study for advanced topics.
"While a good start, I feel it only scratches the surface of some complex scenarios."
"Could benefit from more in-depth discussion on handling challenging coaching situations."
"This felt more like an overview; I will need to seek additional resources for advanced techniques."
"Great introductory content, but not enough detail for experienced practitioners."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Coaching Practices with these
activities:
Review Coaching Essentials
Show steps
Review the fundamentals of coaching to build a solid foundation for this course.
Browse courses on
Coaching
Show steps
-
Identify key coaching principles and models.
-
Practice active listening and questioning techniques.
Read 'The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever'
Show steps
Gain valuable insights and practical tools to enhance your coaching skills.
Show steps
-
Read the book and take notes on key concepts.
-
Identify specific strategies that you can apply to your coaching practice.
Develop a Coaching Agenda Template
Show steps
Create a standardized coaching agenda template to ensure consistent and effective coaching sessions.
Browse courses on
Coaching
Show steps
-
Identify the essential elements of a coaching agenda.
-
Design a template that includes these elements.
-
Use the template in your coaching sessions.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Engage in Peer Coaching
Show steps
Participate in peer coaching sessions to receive feedback and support from colleagues.
Browse courses on
Coaching
Show steps
-
Identify a peer who is willing to engage in coaching.
-
Establish clear goals and expectations for the coaching sessions.
-
Provide and receive feedback in a constructive and supportive manner.
Conduct Mock Coaching Sessions
Show steps
Engage in mock coaching sessions to refine your skills and receive feedback from peers or instructors.
Browse courses on
Coaching
Show steps
-
Identify a coaching challenge or scenario.
-
Prepare a coaching plan and agenda.
-
Conduct the mock coaching session.
-
Seek feedback and reflect on your performance.
Utilize Coaching Tools and Techniques
Show steps
Practice using specific coaching tools and techniques to enhance your coaching effectiveness.
Browse courses on
Coaching
Show steps
-
Explore and familiarize yourself with various coaching tools.
-
Incorporate these tools into your coaching conversations.
-
Evaluate the impact of using these tools.
Develop a Personalized Coaching Plan
Show steps
Create a tailored coaching plan that outlines specific goals and strategies for coaching your team members.
Browse courses on
Coaching
Show steps
-
Assess the needs and goals of your team members.
-
Establish clear coaching objectives.
-
Design a step-by-step coaching plan.
-
Monitor and evaluate the progress of your coaching plan.
Explore Advanced Coaching Strategies
Show steps
Seek out online tutorials or workshops to enhance your understanding of advanced coaching methods.
Browse courses on
Coaching
Show steps
-
Research different coaching strategies and tools.
-
Attend webinars or online workshops.
-
Apply new strategies in your coaching practice.
Volunteer as a Coach or Mentor
Show steps
Volunteer your time to coach or mentor others to gain practical coaching experience and make a positive impact.
Browse courses on
Coaching
Show steps
-
Identify organizations or initiatives where you can volunteer as a coach or mentor.
-
Connect with the organization and express your interest.
-
Commit to a regular volunteering schedule.
Review Coaching Essentials
Show steps
Review the fundamentals of coaching to build a solid foundation for this course.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Identify key coaching principles and models.
- Practice active listening and questioning techniques.
Read 'The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever'
Show steps
Gain valuable insights and practical tools to enhance your coaching skills.
Show steps
Show steps
Show steps
- Read the book and take notes on key concepts.
- Identify specific strategies that you can apply to your coaching practice.
Develop a Coaching Agenda Template
Show steps
Create a standardized coaching agenda template to ensure consistent and effective coaching sessions.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Identify the essential elements of a coaching agenda.
- Design a template that includes these elements.
- Use the template in your coaching sessions.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Engage in Peer Coaching
Show steps
Participate in peer coaching sessions to receive feedback and support from colleagues.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Identify a peer who is willing to engage in coaching.
- Establish clear goals and expectations for the coaching sessions.
- Provide and receive feedback in a constructive and supportive manner.
Conduct Mock Coaching Sessions
Show steps
Engage in mock coaching sessions to refine your skills and receive feedback from peers or instructors.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Identify a coaching challenge or scenario.
- Prepare a coaching plan and agenda.
- Conduct the mock coaching session.
- Seek feedback and reflect on your performance.
Utilize Coaching Tools and Techniques
Show steps
Practice using specific coaching tools and techniques to enhance your coaching effectiveness.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Explore and familiarize yourself with various coaching tools.
- Incorporate these tools into your coaching conversations.
- Evaluate the impact of using these tools.
Develop a Personalized Coaching Plan
Show steps
Create a tailored coaching plan that outlines specific goals and strategies for coaching your team members.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Assess the needs and goals of your team members.
- Establish clear coaching objectives.
- Design a step-by-step coaching plan.
- Monitor and evaluate the progress of your coaching plan.
Explore Advanced Coaching Strategies
Show steps
Seek out online tutorials or workshops to enhance your understanding of advanced coaching methods.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Research different coaching strategies and tools.
- Attend webinars or online workshops.
- Apply new strategies in your coaching practice.
Volunteer as a Coach or Mentor
Show steps
Volunteer your time to coach or mentor others to gain practical coaching experience and make a positive impact.
Browse courses on
Coaching
Show steps
Show steps
Show steps
- Identify organizations or initiatives where you can volunteer as a coach or mentor.
- Connect with the organization and express your interest.
- Commit to a regular volunteering schedule.
Career center
Learners who complete Coaching Practices will develop knowledge and skills
that may be useful to these careers:
Human Resources Manager
Human Resources Manager
Human Resources Managers plan, direct, and coordinate the administrative functions of an organization. Coaching is key to improving performance and developing talent. Human Resource Managers can cultivate a strong organizational culture and accountability by taking this course. They will learn effective coaching techniques to motivate and guide employees to achieve their goals. Additionally, the course will equip them with practical tools such as coaching agenda and "Coaching Algebra" technique to handle different performance scenarios.
Instructional Coordinator
Instructional Coordinator
Instructional Coordinators develop, implement, and evaluate educational programs. Coaching is an essential skill for Instructional Coordinators as they provide guidance and support to teachers and students. By taking this course, they can enhance their coaching abilities, create a positive learning environment, and foster a culture of continuous improvement within the educational institution. The course will equip them with specific strategies for coaching both high-performing and struggling students.
Leadership Development Manager
Leadership Development Manager
Leadership Development Managers are responsible for identifying, developing, and retaining future leaders. Coaching is a crucial aspect of their role, as they guide and mentor employees to enhance their leadership skills and prepare them for leadership positions. This course will provide Leadership Development Managers with a comprehensive understanding of coaching practices and techniques. They will learn how to create a coaching culture, establish clear expectations, and provide constructive feedback to help employees grow and succeed.
Organization Development Consultant
Organization Development Consultant
Organization Development Consultants help organizations improve their effectiveness and performance. Coaching is a core competency for consultants as they work with clients to identify and address organizational challenges. This course will equip Organization Development Consultants with the skills and knowledge to effectively coach leaders and teams. They will learn how to facilitate change, build consensus, and create a culture of continuous learning and improvement.
Performance Improvement Manager
Performance Improvement Manager
Performance Improvement Managers are responsible for improving employee performance and organizational efficiency. Coaching is a key tool for them to identify performance gaps, develop individualized improvement plans, and provide ongoing support to employees. This course will provide Performance Improvement Managers with a structured approach to coaching. They will learn how to assess performance, set clear goals, and use data-driven insights to drive performance improvement.
Training and Development Specialist
Training and Development Specialist
Training and Development Specialists design and deliver training programs to enhance employee skills and knowledge. Coaching is an integral part of their role as they provide personalized guidance and support to learners. This course will help Training and Development Specialists develop effective coaching skills. They will learn how to create tailored coaching plans, facilitate group coaching sessions, and evaluate the impact of coaching interventions.
Chief Executive Officer
Chief Executive Officer
Chief Executive Officers (CEOs) are responsible for the overall success and direction of an organization. Coaching is a valuable tool for CEOs to guide and empower their leadership team and employees. By taking this course, CEOs can enhance their coaching abilities and create a high-performing, results-oriented organization. They will learn how to set a clear vision, communicate effectively, and motivate employees to achieve their full potential.
Chief Operating Officer
Chief Operating Officer
Chief Operating Officers (COOs) are responsible for the day-to-day operations of an organization. Coaching is essential for COOs as they oversee and manage various departments and functions. This course will provide COOs with the tools and techniques to effectively coach their direct reports and create a collaborative and productive work environment. They will learn how to delegate effectively, provide constructive feedback, and align individual goals with the overall organizational strategy.
Human Resources Business Partner
Human Resources Business Partner
Human Resources Business Partners work closely with business leaders to align HR strategies with organizational goals. Coaching is a critical skill for HR Business Partners as they provide guidance and support to managers and employees on a wide range of HR-related matters. This course will help HR Business Partners develop their coaching abilities and become trusted advisors within the organization. They will learn how to build strong relationships, facilitate difficult conversations, and help resolve workplace conflicts.
Management Consultant
Management Consultant
Management Consultants provide advice and guidance to organizations on a variety of business issues. Coaching is a useful skill for Management Consultants as they work with clients to identify and solve complex problems. This course will equip Management Consultants with the knowledge and skills to effectively coach clients. They will learn how to assess client needs, develop tailored coaching plans, and facilitate change management initiatives.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and closing projects. Coaching is a valuable tool for Project Managers as they lead and motivate project teams. By taking this course, Project Managers can enhance their coaching abilities and create a high-performing, results-oriented project team. They will learn how to set clear expectations, provide timely feedback, and resolve conflicts effectively.
Sales Manager
Sales Manager
Sales Managers are responsible for leading and developing sales teams. Coaching is a key skill for Sales Managers as they motivate and guide their sales force to achieve sales targets and build strong customer relationships. This course will provide Sales Managers with the tools and techniques to effectively coach their sales team and create a high-performing, customer-focused sales organization. They will learn how to set clear sales goals, provide constructive feedback, and develop individualized coaching plans.
Team Leader
Team Leader
Team Leaders are responsible for leading and motivating a team of employees. Coaching is a valuable skill for Team Leaders as they provide guidance and support to their team members. This course will help Team Leaders develop their coaching abilities and create a collaborative and productive work environment. They will learn how to set clear expectations, provide regular feedback, and resolve conflicts effectively.
Business Analyst
Business Analyst
Business Analysts work with organizations to identify and solve business problems. Coaching may be a useful skill for Business Analysts as they collaborate with stakeholders and develop solutions. This course can provide Business Analysts with an understanding of coaching principles and techniques. They will learn how to build rapport, ask powerful questions, and facilitate group discussions.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. Coaching may be a useful skill for Data Analysts as they work with stakeholders to understand data and derive insights. This course can provide Data Analysts with an introduction to coaching techniques. They will learn how to communicate data effectively, provide constructive feedback, and facilitate data-driven discussions.
For more career information including salaries, visit:
OpenCourser.com/course/nfc0vl/coaching
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Coaching Practices.
Crucial Conversations classic book on communication and conflict resolution. It provides a framework for having difficult conversations in a productive way, and it offers tips and tools for managing your emotions and staying focused on the goal.
The One Minute Manager simple and effective guide to managing employees. It provides a framework for giving feedback, setting goals, and solving problems.
Provides principles for personal and professional effectiveness. It covers topics such as proactivity, goal setting, and interpersonal communication.
Save
Explores the role of coaching in leadership development. It emphasizes the importance of creating a trusting relationship, providing constructive feedback, and facilitating growth.
Save
Provides a comprehensive guide to coaching. It covers topics such as the coaching process, different coaching styles, and the challenges of coaching.
Save
Introduces the Co-Active Coaching model. It emphasizes the importance of partnership, presence, and creating a safe and supportive learning environment.
Save
Provides a step-by-step guide to becoming an effective coach. It covers topics such as the coaching process, the skills of a coach, and the ethics of coaching.
Coaching for Performance practical guide to coaching employees. It provides a framework for developing your coaching skills and offers tips and tools for creating a coaching culture in your organization.
Coaching and Mentoring: Theory and Practice comprehensive guide to coaching and mentoring. It provides a framework for developing your coaching and mentoring skills and offers tips and tools for creating a coaching and mentoring culture in your organization.
Save
The Manager's Path practical guide to managing teams in the tech industry. It provides a framework for developing your management skills and offers tips and tools for creating a high-performing team.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/nfc0vl/coaching
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Effort
4 weeks of study, 2-3 hours/week
Via
Coursera
Institution
University of California, Davis
Instructor
Kris Plachy
Language
English
Transcripts
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Français
বাংলা
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This course belongs to a
collection
called
Coaching Skills for Managers. It's comprised of four courses:
- Managing as a Coach
- Coaching Conversations
- Setting Expectations & Assessing Performance Issues
- Coaching Practices (viewing)
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