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Glenn Weadock

Messaging requires understanding both on-premises and cloud-based exchange services. This course will teach you the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration.

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Messaging requires understanding both on-premises and cloud-based exchange services. This course will teach you the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration.

Microsoft 365 messaging involves configuring many interrelated settings for today’s hybrid environments. In this course, Microsoft 365 Messaging: Managing Organizational Settings and Resources, you’ll learn to set up everything the messaging clients need to interact with your environment – including special considerations for mobile clients. First, you’ll explore email address policies, address lists, and address books. Next, you’ll discover how to set up client access to messaging services for your on-premises and cloud domains. Finally, you’ll learn how to distinguish between the different types of mailboxes, configure them with policies, and set up mail-enabled groups. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft 365 and Exchange needed to configure the organizational settings for a successful messaging infrastructure.

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What's inside

Syllabus

Course Overview
Address and Policy Setup
Client Access
Mailboxes and Groups
Read more
Mobile Devices

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops foundational messaging skills, such as setting up client access for email services
Examines different types of mailboxes, such as shared, archive, and room mailboxes
Guided by Glenn Weadock, a recognized expert in Microsoft 365 messaging
Designed for experienced learners with a background in on-premises and cloud-based messaging systems

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft 365 Messaging: Managing Organizational Settings and Resources with these activities:
Organize and review course materials regularly
Enhance your engagement with the course content by organizing your materials and reviewing them consistently, improving retention and understanding.
Show steps
  • Create a system for organizing your notes, assignments, and resources.
  • Set aside regular time for reviewing and summarizing the course materials.
Develop a cheat sheet for messaging commands
Create a resource that summarizes the key messaging commands to aid your understanding and retention of the course material.
Show steps
  • Gather a list of essential messaging commands.
  • Organize the commands into a logical structure.
  • Format the cheat sheet in a visually appealing and accessible way.
Practice configuring email policies
Build hands-on experience with email policy configuration to enhance your understanding of this aspect of the course.
Show steps
  • Follow a guided tutorial on configuring email address policies.
  • Experiment with creating and modifying address lists.
  • Test your knowledge by configuring email address books.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Explore client access options for on-premises and cloud domains
Enhance your knowledge of client access configuration by following guided tutorials tailored to your hybrid environment.
Show steps
  • Understand the different client access protocols and their uses.
  • Follow a tutorial on configuring client access for on-premises domains.
  • Explore tutorials on setting up client access for cloud domains.
Participate in group discussions on messaging strategies
Engage with peers to exchange perspectives on messaging strategies and best practices, fostering a deeper understanding of the course material.
Show steps
  • Join a study group or online forum for the course.
  • Actively participate in discussions by sharing your thoughts and questions.
  • Provide constructive feedback to your peers' ideas.
Configure mailboxes with different policies
Reinforce your understanding of mailbox configuration by practicing with various policies.
Show steps
  • Create mailboxes with different storage quotas.
  • Configure mailboxes with specific retention policies.
  • Set up mailboxes with custom permissions and access rights.
Design a mobile device configuration strategy
Apply your understanding of mobile device configuration by creating a comprehensive strategy for your organization.
Show steps
  • Analyze the mobile device usage patterns within your organization.
  • Research and select appropriate mobile device management tools.
  • Develop a detailed configuration plan for mobile devices.

Career center

Learners who complete Microsoft 365 Messaging: Managing Organizational Settings and Resources will develop knowledge and skills that may be useful to these careers:
Messaging Architect
Messaging Architects design, develop, and maintain messaging systems and applications. This course provides an understanding of Microsoft 365 and Exchange that will help with configuring messaging clients in on-premises and cloud-based environments. This will also give you insight into client access to messaging services, as well as mailboxes and groups.
IT Director
IT Directors oversee the planning, implementation, and management of an organization's technology systems. This course will help prepare you for this role by providing an understanding of the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration. It will also help you develop the skills needed to manage the organization's messaging infrastructure.
Systems Administrator
Systems Administrators manage and maintain computer systems and networks. This course provides insight into configuring messaging clients, services, mailboxes, and groups, which will benefit a Systems Administrator who manages their organization's computer systems. It will also help with managing mobile device configurations and client access to messaging services.
Network Administrator
Network Administrators design, implement, and maintain computer networks. This course provides insight into client access to messaging services for on-premises and cloud domains, which would be useful knowledge to have as a Network Administrator who is managing a company's computer network. This course will also help the Network Administrator understand the different types of mailboxes and how to configure them with policies.
Chief Information Officer
Chief Information Officers (CIOs) are responsible for the overall management of an organization's information technology (IT) resources. This course will give insight into messaging clients, services, mailboxes, groups, and mobile device configuration, which are all important aspects of managing an organization's IT resources.
Security Analyst
Security Analysts identify, assess, and mitigate security risks to an organization's IT systems and networks. This course will help build a foundation for understanding how to secure messaging clients, services, mailboxes, and groups.
IT Support Specialist
IT Support Specialists work with an organization's staff to provide technical support for computer systems, hardware, and software. This course helps build a foundation for understanding the messaging clients and settings needed to interact with network environments and servers. This course helps to build a foundation by exploring email address policies, address lists, address books, and different types of mailboxes. It also gives the opportunity to delve into client access to messaging services. This would be of great help to an IT Support Specialist who may need to configure these functionalities.
User Experience Designer
User Experience Designers design and develop user interfaces for websites, applications, and other digital products. This course provides insight into the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration. This knowledge will help a User Experience Designer understand how to create user interfaces that are easy to use and efficient.
Quality Assurance Analyst
Quality Assurance Analysts test software applications to ensure that they meet quality standards. This course provides insight into the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration. This knowledge will help a Quality Assurance Analyst understand how to test software applications that are easy to use and efficient.
Software Developer
Software Developers design, develop, and test software applications. This course provides an understanding of the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration. This knowledge will help a Software Developer understand how to develop software applications that are easy to use and efficient.
IT Auditor
IT Auditors evaluate the security and effectiveness of an organization's IT systems and processes. This course will be useful for this role by providing an understanding of the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration.
Product Manager
Product Managers oversee the development and launch of new products. This course provides insight into the client-facing aspects of configuring messaging, including services, mailboxes, sharing, groups, and mobile device configuration. This knowledge will help a Product Manager understand how to develop products that meet the needs of users.
IT Manager
IT Managers plan, implement, and manage an organization's technology systems. This course helps build a foundation for understanding how to configure messaging clients, services, mailboxes, and groups. It also provides insight into mobile device configuration, which is important for managing the company's technological resources.
Database Administrator
Database Administrators manage and maintain databases. This course will help you develop the skills needed to manage messaging clients, services, mailboxes, and groups, which are all important aspects of managing databases.
Information Security Analyst
Information Security Analysts identify, assess, and mitigate security risks to an organization's IT systems and networks. This course may help build a foundation for understanding how to secure messaging clients, services, mailboxes, and groups.

Reading list

We've selected five books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft 365 Messaging: Managing Organizational Settings and Resources.
Provides a comprehensive guide to messaging with Microsoft 365. It covers topics such as email, calendar, contacts, and tasks. It valuable resource for users who want to learn more about how to use Microsoft 365 messaging features.
Provides a comprehensive guide to identity and access management in Microsoft 365. It covers topics such as user accounts, groups, and roles. It valuable resource for IT professionals who need to manage identity and access in Microsoft 365 environments.
Provides a comprehensive guide to data protection in Microsoft 365. It covers topics such as data backup, recovery, and encryption. It valuable resource for IT professionals who need to protect data in Microsoft 365 environments.
Provides a comprehensive guide to collaboration in Office 365. It covers topics such as Teams, SharePoint, and OneDrive. It valuable resource for users who want to learn more about how to use Office 365 collaboration features.
Is now out of date, as it covers Exchange Server 2013. However, the concepts of messaging and the material covered will still be relevant, though there may be new or changed functionality with Exchange Server 2019.

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