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Lisa Shieh, Laurence Katznelson, Nivedita Suvarna Srinivas, Laura Mazer, and Paul Marcus

Overview

Modern healthcare is complex and has many opportunities for error. To ensure patient safety, hospitals and healthcare systems must continually strive to work together as a team, create a culture of patient safety, and identify and mitigate risks.

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Overview

Modern healthcare is complex and has many opportunities for error. To ensure patient safety, hospitals and healthcare systems must continually strive to work together as a team, create a culture of patient safety, and identify and mitigate risks.

SafetyQuest is a sequential series of online CME gaming modules (levels 1 - 4) that provide an innovative and immersive experience to understanding the underlying causes of patient safety issues. This unique educational program emphasizes a problem-solving approach to preventing errors in all healthcare settings and seeks to ensure that patients are provided with care that supports the key quality aims of the Institute of Medicine.

Throughout the series, learners will work to save patients from preventable harm and will errors and will gain problem solving quality improvement and safety tools to approach these issues. Case-based scenarios using multiple game modalities will be used to put these principles into practice and save future lives.

Intended Audience

This course is designed for physicians across all specialty areas.

Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation American Medical Association (AMA)

The Stanford University School of Medicine designates this enduring material for a maximum of 2.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. ****

If you would like to earn CME credit from Stanford University School of Medicine for participating in this course, please review the information here prior to beginning the activity.

What's inside

Learning objectives

  • Utilize lean principles such as 5s and reducing waste to improve quality of care for your patients.
  • Analyze quality improvement data using statistical process control.
  • Apply high value care to your practice.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by instructors Lisa Shieh, Laurence Katznelson, Nivedita Suvarna Srinivas, Laura Mazer, and Paul Marcus
Suitable for physicians across all specialty areas
Provides 2.00 AMA PRA Category 1 Credits™
Teaches innovative and immersive methods for preventing patient safety issues using Lean principles
Emphasizes problem-solving and quality improvement in healthcare settings
Promotes the key quality aims of the Institute of Medicine

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in SafetyQuest: Level Four - Mastering QI with these activities:
Review principles of patient safety and quality improvement
Review and solidify your understanding of foundational concepts in patient safety and quality improvement, which will set you up for success in this course.
Browse courses on Patient Safety
Show steps
  • Revisit and review your notes and resources on patient safety and quality improvement
  • Take a practice quiz or exam to test your knowledge
Review Basic Statistics and Data Analysis Concepts
Refreshing your understanding of statistics and data analysis will provide a solid foundation for the course's quantitative aspects.
Browse courses on Statistics
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  • Review your lecture notes or textbooks on basic statistics
  • Complete practice problems to reinforce your understanding
Organize and Summarize Course Materials
Organizing your course materials will make them easier to review and retain the information.
Show steps
  • Create a system for organizing your notes, assignments, and other materials
  • Summarize key concepts and ideas in your own words
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Practice using Lean principles to improve healthcare quality
Enhance your problem-solving abilities by practicing the application of Lean principles to real-world healthcare scenarios.
Browse courses on Lean Principles
Show steps
  • Find and follow online tutorials on Lean principles and their applications in healthcare
  • Apply Lean principles to analyze and improve a specific healthcare process
Learn Statistical Process Control for Quality Improvement
Enrolling in online tutorials will provide you with the opportunity to build proficiency in statistical process control techniques.
Show steps
  • Enroll in an online tutorial on statistical process control
  • Follow the instructions and complete the exercises
  • Apply the techniques to analyze data from your healthcare setting
Design a Patient Safety Improvement Plan
Creating a patient safety improvement plan will not only help you apply course concepts but also contribute to enhancing patient outcomes.
Browse courses on Patient Safety
Show steps
  • Identify a specific patient safety issue to address
  • Analyze the root causes of the issue
  • Develop and implement interventions to mitigate the risks
  • Monitor and evaluate the effectiveness of the interventions
  • Present your plan to your colleagues for feedback
Solve Healthcare Case Studies Using Lean Principles
Engaging in case study exercises will allow you to apply the Lean principles and tools in various healthcare settings.
Browse courses on Process Improvement
Show steps
  • Select a case study that resonates with your interests
  • Identify the key issues and challenges in the case
  • Apply Lean principles to analyze the problem
  • Develop potential solutions and interventions
  • Evaluate the feasibility and potential impact of your proposed solutions
Attend a Workshop on High-Value Care
Attending a workshop will enhance your understanding of high-value care principles and provide you with practical tools and strategies to implement in your practice.
Browse courses on Value-Based Healthcare
Show steps
  • Research and identify a workshop that aligns with your interests
  • Register for the workshop and secure your spot
  • Attend the workshop and actively participate in discussions
Mentor a Junior Colleague on Patient Safety
Mentoring a junior colleague will not only reinforce your knowledge but also contribute to the professional development of the mentee.
Browse courses on Mentoring
Show steps
  • Identify a junior colleague who is interested in patient safety
  • Establish regular meetings to discuss patient safety topics
  • Provide guidance and support as the mentee navigates challenges
Develop and implement a quality improvement project in your healthcare setting
Apply your knowledge and skills gained from the course in a practical setting by leading a quality improvement project, directly contributing to the enhancement of patient care.
Browse courses on Quality Improvement
Show steps
  • Identify an area for improvement in your healthcare setting
  • Develop a plan for your quality improvement project
  • Implement your project and collect data to track its impact
  • Analyze your data and assess the effectiveness of your project
  • Present your findings and recommendations to your team or organization

Career center

Learners who complete SafetyQuest: Level Four - Mastering QI will develop knowledge and skills that may be useful to these careers:
Patient Safety Analyst
A Patient Safety Analyst collects, analyzes, and interprets patient safety data to identify trends and patterns and develop and implement strategies to improve patient safety. The course is specifically designed to provide learners with problem solving quality improvement and safety tools. It will help Patient Safety Analysts to approach safety issues and prevent errors in healthcare settings.
Risk Manager
A Risk Manager understands and analyzes the risks of an organization's operations and makes recommendations to mitigate those risks. This course may be useful for that as it teaches the learner how to identify and mitigate risks in healthcare settings. The course also emphasizes a problem-solving approach to preventing errors, which is essential for Risk Managers.
Healthcare Administrator
A Healthcare Administrator oversees the day-to-day operations of a healthcare organization and ensures that the organization is running smoothly and efficiently. The course is specifically designed to provide learners with problem-solving, quality improvement, and safety tools. It will help Healthcare Administrators to approach safety issues and improve the quality of care.
Quality Assurance Specialist
A Quality Assurance Specialist plans and executes quality control programs, monitors and evaluates the effectiveness of quality control systems, and makes recommendations for improvement. This course may be useful for that as it teaches the learner how to analyze quality improvement data and apply high value care to their practice.
Medical Director
A Medical Director provides medical leadership to a healthcare organization and ensures that the organization is providing high-quality care. This course can be useful for preparing to take on this role because it teaches the learner how to analyze quality improvement data and apply high value care to their practice.
Physician Executive
A Physician Executive combines their medical knowledge and business skills to lead and manage healthcare organizations or departments. This course can be useful for preparing to take on this role because it teaches the learner how to analyze quality improvement data and apply high value care to their practice.
Healthcare Researcher
A Healthcare Researcher conducts research to improve the quality and efficiency of healthcare. This course may be useful for that as it teaches the learner how to analyze quality improvement data.
Healthcare Consultant
A Healthcare Consultant provides consulting services to healthcare organizations to help them improve their operations and quality of care. This course may be useful for that as it teaches the learner problem solving quality improvement and safety tools.
Healthcare Policy Analyst
A Healthcare Policy Analyst analyzes and develops healthcare policies and regulations to improve the quality and efficiency of the healthcare system. This course may be useful for that as it teaches the learner how to analyze quality improvement data and apply high value care to their practice.
Clinical Data Analyst
A Clinical Data Analyst collects, analyzes, and interprets clinical data to identify patterns and trends and develop and implement strategies to improve patient care. This course may be useful for that as it teaches the learner how to analyze quality improvement data.
Health Educator
A Health Educator develops and implements educational programs to promote healthy behaviors and prevent disease. The course is designed to help learners develop problem-solving skills for improving quality of care, which could be useful in designing educational programs for healthcare professionals or patients.
Epidemiologist
An Epidemiologist investigates the causes and patterns of disease and injury in a population. This course may be useful for that as it teaches the learner how to analyze quality improvement data.
Medical Writer
A Medical Writer creates written materials about medical topics for a variety of audiences. This course may be useful for that as it teaches the learner about the healthcare industry and the challenges that healthcare professionals face.
Healthcare Marketing Manager
A Healthcare Marketing Manager develops and implements marketing campaigns to promote healthcare products and services. This course may be useful as it teaches the learner about the challenges that healthcare professionals face in creating a culture of patient safety.
Pharmaceutical Sales Representative
A Pharmaceutical Sales Representative promotes and sells pharmaceutical products to healthcare professionals. This course may be useful for that as it teaches the learner about the healthcare industry and the challenges that healthcare professionals face.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in SafetyQuest: Level Four - Mastering QI.
Provides a comprehensive overview of Lean principles and their application in healthcare settings. It is particularly useful for learners who want to gain a deeper understanding of how to improve quality of care through waste reduction and process improvement.
Provides a comprehensive overview of quality and safety in healthcare. It is particularly useful for learners who want to gain a foundational understanding of the principles of patient safety and quality improvement.
Provides a framework for developing and validating new products and services. It is particularly useful for learners who want to learn how to apply Lean principles to innovation.
Provides a framework for understanding how disruptive technologies can lead to the downfall of established companies. It is particularly useful for learners who want to learn how to identify and respond to disruptive threats.
Provides a framework for building learning organizations, which are organizations that are able to continuously learn and adapt. It is particularly useful for learners who want to learn how to create a culture of continuous improvement.
Provides a framework for building trust with clients and colleagues. It is particularly useful for learners who want to learn how to develop the skills of a trusted advisor.
Provides a framework for measuring healthcare performance. It is particularly useful for learners who want to learn how to develop and use metrics to track and improve healthcare quality.

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