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Andreas Park

In this course, you will discover the importance of customer needs and how PayTech innovation addresses these needs and overcomes frictions. You will explore how the speed of payments affects individuals and businesses, and learn how to extract data from payments. You will learn about the key innovations from around the world, and delve into the impact PayTech innovation has on business opportunities and commercial value creation.

What's inside

Learning objectives

  • The psychological effects of payments.
  • Current paytech applications and the role they play in ensuring financial inclusion in society.
  • International payment innovations and the customer needs they fulfill.
  • The ability to propose ways open banking could be used to create business opportunities.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores the impact of PayTech innovation on business opportunities and commercial value creation, which is current in the financial industry
Involves engagement with key aspects of PayTech, covering topics such as the psychological effects of payments, financial inclusion, and international payment innovations
Can be particularly valuable for those who seek to gain a deeper understanding of financial innovation and its implications
Explores the potential of open banking to create business opportunities, catering to professionals in the financial sector

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Reviews summary

Foundational overview of payment innovations

According to learners, this course offers a fantastic overview and solid introduction to Payment Innovations. Students frequently praise the knowledgeable instructor and the use of real-world examples, making complex topics like open banking and financial inclusion accessible. The lectures are generally well-structured and easy to follow. However, some experienced professionals suggest the course provides a high-level view and lacks deeper technical aspects, making it more suitable as a starting point for beginners than for advanced learners seeking comprehensive technical dives.
The instructor's expertise and real-world insights enhance learning.
"The instructor was very knowledgeable and brought real-world examples to life."
"The lectures were clear, and the case studies were insightful."
"I appreciate the instructor's ability to explain complex concepts simply and effectively."
Provides a valuable high-level understanding of PayTech.
"This course provided a fantastic overview of payment innovations."
"A solid introduction to the payment landscape. The content is well-structured and easy to follow."
"As someone transitioning into FinTech, this gave me a comprehensive understanding of the forces shaping modern payments."
Some content might feel slightly dated in a fast-moving industry.
"Some of the 'innovations' discussed felt a bit outdated, as the payment industry moves so fast."
"The payment industry evolves so quickly, and I noticed some discussions lagged slightly behind current trends."
Could benefit from more hands-on exercises or a capstone project.
"I would have loved more interactive exercises or perhaps a final project to apply the concepts more directly."
"I felt the course could incorporate more hands-on activities to reinforce the material effectively."
Best for beginners; may lack depth for experienced professionals.
"I felt some areas, especially deeper technical aspects, could have been explored more thoroughly."
"It gives a high-level view but doesn't go deep enough for someone already familiar with the basics."
"Expected more depth... If you're a beginner, maybe. For experienced folks, look elsewhere."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Payment Innovations with these activities:
Review key concepts in finance and economics
Reinforce your understanding of the fundamentals of finance and economics to better grasp the concepts covered in this course.
Browse courses on Finance
Show steps
  • Review textbooks or lecture notes from previous finance and economics courses.
  • Take practice quizzes or exams to test your understanding.
Form a study group with classmates to discuss course concepts
Enhance your understanding and retention by discussing and collaborating with peers.
Show steps
  • Connect with classmates who share similar interests or learning goals.
  • Establish regular meeting times and create a structured study plan.
  • Take turns presenting concepts, facilitating discussions, and providing feedback.
Explore online tutorials on payment technologies
Deepen your knowledge of the latest payment technologies and their applications by following guided tutorials.
Show steps
  • Identify reputable online platforms offering tutorials on payment technologies.
  • Choose tutorials that align with the specific topics covered in this course.
  • Follow the tutorials step-by-step, implementing the concepts in practice.
  • Complete any assignments or exercises associated with the tutorials.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Complete online quizzes or exercises on payment technologies
Reinforce your understanding and test your knowledge through interactive practice drills.
Show steps
  • Identify reputable online platforms offering quizzes or exercises on payment technologies.
  • Choose quizzes or exercises that align with the specific topics covered in this course.
  • Complete the quizzes or exercises regularly to assess your progress.
Attend industry conferences or meetups related to payment technologies
Expand your network and gain insights from industry experts by attending relevant events.
Show steps
  • Identify industry conferences or meetups that focus on payment technologies.
  • Register for and attend the events.
  • Network with professionals, attend presentations, and participate in discussions.
Compile a bibliography of relevant research papers and articles on payment technologies
Build a comprehensive resource for further exploration of the topic by compiling relevant research.
Show steps
  • Conduct a thorough literature search using academic databases and search engines.
  • Identify and select high-quality research papers and articles that cover different aspects of payment technologies.
  • Organize the bibliography into categories or themes for easy reference.
Attend workshops on specific aspects of payment technologies to enhance your skills
Gain hands-on experience and in-depth knowledge by attending specialized workshops.
Show steps
  • Research and identify workshops offered by industry experts or reputable organizations.
  • Select workshops that align with your specific learning objectives.
  • Attend the workshops, participate actively, and engage with the instructors and other participants.
Identify and connect with industry professionals or academic experts in payment technologies
Gain valuable insights and guidance from experienced professionals in the field.
Show steps
  • Attend industry events, conferences, or meetups to connect with potential mentors.
  • Reach out to professionals via email or LinkedIn, expressing your interest in mentorship.
  • Establish regular communication and schedule meetings to discuss your progress and seek guidance.

Career center

Learners who complete Payment Innovations will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 38 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Payment Innovations.
Provides a comprehensive overview of open banking, covering its history, benefits, challenges, and the regulatory landscape. It is written by Chris Skinner, a leading expert on open banking.
Highly practical guide that introduces the Value Proposition Canvas, a tool for designing, testing, and delivering what customers truly want. It's an essential resource for anyone involved in creating products or services and is often used in both academic and professional settings. It provides a strong framework for understanding customer pains, gains, and jobs to be done.
This foundational text by a renowned management thinker provides a systematic approach to innovation and entrepreneurship. It explores how to purposefuly search for change and exploit it as an opportunity. is valuable for gaining a broad understanding and serves as a classic reference.
Focusing on the Jobs to Be Done (JTBD) framework, this book provides a practical guide for understanding customer needs from their perspective – what they are trying to achieve. It offers techniques for identifying and prioritizing these 'jobs' and aligning business strategy accordingly. This valuable resource for product managers, marketers, and strategists.
Presents a strategy for creating new, uncontested market spaces ('blue oceans') rather than competing in existing, crowded ones ('red oceans'). It provides frameworks and tools for identifying and seizing new market opportunities. The expanded edition includes updated content.
A comprehensive guide to building a successful startup using the Customer Development methodology. It provides detailed checklists and step-by-step instructions for testing assumptions and finding a product-market fit, essential for capitalizing on business opportunities.
Offers a practical and humorous approach to conducting customer interviews that yield honest and useful insights. It's particularly helpful for entrepreneurs and product developers who need to validate their ideas without leading the customer. This book is excellent for providing foundational knowledge in customer discovery.
Focused on marketing high-tech products, this book addresses the challenges of transitioning from early adopters to the mainstream market. It's particularly relevant for understanding the market dynamics and opportunities for innovative ventures. The third edition offers updated examples and insights.
Introduces the Outcome-Driven Innovation (ODI) methodology, which focuses on identifying customers' desired outcomes when using a product or service. It provides a systematic approach to market research and innovation based on understanding what customers are trying to achieve. This useful reference tool for those interested in a structured approach to innovation.
Provides a framework for building a customer-centric organization by focusing on customer lifetime value. It helps businesses understand that not all customers are equally valuable and provides strategies for acquiring, developing, and retaining the most profitable ones. This book is valuable for those looking to align their business strategy with customer value.
Advocates for a customer-centric approach to sales and marketing by addressing the questions customers are asking. It emphasizes the importance of providing valuable content that directly speaks to customer needs and concerns, building trust and authority. This book useful reference tool for content marketing and sales strategies.
Specifically focuses on frameworks and techniques for identifying business opportunities. It provides a structured approach to seeing potential ventures in various contexts and can be a practical guide for aspiring entrepreneurs.
This foundational book introduces the Business Model Canvas, a strategic management tool used to design, test, and build business models. Understanding customer segments and their needs key component of the canvas, making this book relevant for understanding how customer needs fit into the broader business context. is often used as a textbook in business courses.
A classic in the field of technology marketing, this book explains the challenges of bringing innovative products to a wider market. It highlights the importance of understanding the unique needs of different customer segments and tailoring marketing and sales strategies accordingly. provides valuable background knowledge on market adoption and customer segments.
Examines the tensions between globalization, the nation-state, and democracy. Understanding these dynamics is crucial for identifying and navigating international business opportunities and risks in the contemporary global economy.
Delves into the psychology behind building products that keep users coming back. While focused on habit formation, it provides valuable insights into understanding user motivations and triggers, which are closely linked to fulfilling customer needs and desires. This book is more valuable as additional reading to understand user behavior.
Presents a framework for creating new market spaces by focusing on unmet customer needs and creating value innovation. It encourages businesses to look beyond competing in existing markets and instead create new demand by understanding what non-customers need. This book is valuable for those seeking to identify new market opportunities based on customer insights.
Provides a comprehensive look at the state of financial inclusion in Africa and offers recommendations for how to improve the level of financial inclusion in the region.
Explores the science behind why certain products, ideas, and behaviors become popular. Understanding the psychological triggers and social dynamics that drive people to share and adopt things provides insights into what resonates with customers and why. This book is more valuable as additional reading to understand the spread of ideas and behaviors.
Explores the psychology behind why people say yes and outlines key principles of persuasion. Understanding these principles can provide insights into customer decision-making and how to effectively communicate value that aligns with their needs. This book is more valuable as additional reading to understand the psychology of decision-making.
Redefines sales as the ability to move others and highlights the importance of understanding others' perspectives and needs. It provides valuable insights into empathy and communication, which are essential skills for anyone interacting with customers. This book is helpful for developing interpersonal skills related to understanding others.
Provides a detailed guide to the venture capital term sheet and the fundraising process. While more focused on financing, understanding how deals are structured is crucial for entrepreneurs seeking investment to capitalize on significant business opportunities.
Delves into the irrationality of human behavior and decision-making. Understanding these predictable irrationalities can help in understanding why customers make the choices they do, even when they seem illogical. This book is more valuable as additional reading for understanding behavioral economics.
Another classic by Ries and Trout, this book focuses on how to create a unique position for a product or brand in the customer's mind. Understanding customer needs and perceptions is critical to successful positioning. is valuable for understanding how to connect with customers on a crowded marketplace.
Provides a UK perspective on open banking. It is written by the Competition and Markets Authority, a leading UK competition regulator.
A classic marketing text, this book outlines fundamental principles of marketing strategy. While not exclusively focused on customer needs, it emphasizes the importance of positioning and understanding the customer's perception, which is inherently tied to their needs and desires. provides foundational knowledge in marketing principles.
While primarily a leadership book, 'Radical Candor' is valuable for entrepreneurs building teams to pursue business opportunities. Effective communication and feedback are crucial for navigating the challenges and maximizing the potential of a new venture.
A motivational book drawing from the author's life story, 'The Master Plan' emphasizes setting goals, perseverance, and turning challenges into opportunities. It offers inspiration and a personal perspective on pursuing ambitious endeavors.

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