Soft Skills: The 11 Essential Career Soft Skills from Udemy

Soft Skills. These are the traits, characteristics, habits, and skills needed to survive and thrive in the modern work world. Soft skills aren't usually taught in school, but you will learn them all here in this course. Are you someone that other people in your organization and industry like to work with, collaborate with, and partner with? Are you seen as a valuable asset to any new project that comes along?

This soft skills training course will teach you how to develop the skills that can make the difference between a lackluster career that tops out at middle management versus one that lands you in the executive suite or wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable. What are you waiting for? This soft skills course is designed to be completed in just one or two lunch breaks. So lesson number one is, use your free time to constantly learn new skills rather than just checking the sports scores or celebrity news at lunch. There is nothing hard when it comes to learning soft skills, as long as you have a willingness to try new things and start right now.

Your academic degrees and tech skills are not enough for long-term career success. You need to become excellent in your soft skills.

Note: The instructor has recently added 5 soft skills/communications skills books in the resource section of the first lecture for those who wish for additional study materials.

What will students achieve or be able to do after taking this course?

Understand how to be a great communicator
Become a stronger listener
Appear professional to co-workers and bosses of all ages
Avoid common career blunders that often end careers
Manage expectations for bosses and colleagues
Position yourself for promotions
Make technology your asset, even if you are afraid of technology
Avoid the Not My Job Syndrome
Develop EQ to Match Your IQ
Develop leadership qualities

Please note: this is not a computer-generated soft skills course with lots of data slides and a robot voice. This is taught by TJ Walker, a real human being, talking and sharing with you directly (because one essential soft skill is the ability to speak directly to people and not hide behind computers and graphics).

Here is what Udemy students say about this course:

"I am currently in a consultant role and so far in this course, everything that is being taught is benefitting me greatly. I do feel that this course is not only something that can be applied within a set role but in various aspects of one's life. Highly recommend this course so far." Lee Quickfal

"Short and straight-forward hints and tips. Every video includes a little task or homework. Excellent so far. " Dusan Kodzopeljic

''Very informative and interesting, I am glad I choose this program.'' Latika Gulyani

"This is one of the best courses I have taken up. I really like your teaching style TJ.. and how simply you put across your thoughts. It's great to have a teacher like you... I have also registered for another course on how to be an effective communicator. so much to learn from you TJ..you are amazing. My best to you... Regards Shweta :) " Shweta Handoo

"I liked your enthusiasm which kept me going onto the videos. I enjoyed watching them and performing tasks in between, provided by you, helped me to rectify the previous mistakes." Srsty Verma

" I feel like this is a good course regardless of your job description. As a registered nurse, I am always looking for ways to improve my communication and interpersonal skills. I have also been called upon to lead and/or provide teaching to other nurses and personal care attendants. this helped me improve my public speaking skills. It improved my interview skills for jobs I may apply for in the future. " Mary Lentz

" The instructor has a pleasant tone of voice, is very easy to understand, and uses clear examples to explain the subjects, the courses are very long, but the videos are short so is possible to take a break at any time. All the tips and advice are more valid and useful than ever. " Yenifer Julio Perez

" Very informative and greatly improve my soft skill knowledge. The course fees is very reasonable. I will recommend your course to my friends. Thanks. " Cheng Sin Yong

and so much more.

If you want to improve your soft skills for your career, then enroll in Soft Skills: The 11 Essential Career Soft Skills today.

This course also helps students in the following areas: selling with stories, virtual presentations, pitching yourself, remote selling, sales training, communicating to drive change, and how to discuss a raise or promotion.

Enroll today to learn The 11 Essential Career Soft Skills.

This Soft Skills course is ideal for anyone searching for more info on the following: soft skills - soft skill - soft skill training - TJ Walker - soft skills: the 11 essential career soft skills - personality development and soft skills - soft skills training - soft skill development - soft skill course. Plus, this course will be a great addition to anyone trying to build out their knowledge in the following areas: customer service - workplace design - business etiquette - listening skills.

What's inside

Learning objectives

Understand how to be a great communicator
Become a stronger listener
Appear professional to co-workers and bosses of all ages
Avoid common career blunders that often end careers
Manage expectations for bosses and colleagues
Position yourself for promotions
Make technology your asset, even if you are afraid of technology
Avoid the not my job syndrome

Develop eq to match your iq
Develop leadership qualities
Master the art of pitching yourelf
Improve your remote selling abilities
Learn to master difficult conversations
Show more
Show less

Understand how to be a great communicator
Become a stronger listener
Appear professional to co-workers and bosses of all ages
Avoid common career blunders that often end careers
Manage expectations for bosses and colleagues
Position yourself for promotions
Make technology your asset, even if you are afraid of technology
Avoid the not my job syndrome
Develop eq to match your iq
Develop leadership qualities
Master the art of pitching yourelf
Improve your remote selling abilities
Learn to master difficult conversations
Show more
Show less

Syllabus

Take Out a “Soft” Tech Insurance Policy on Your career

For additional Soft Skills Reading, I have provided 5 of my communications skills books for you in the resources tab below.

Learn to say “Not My Job” and I am Happy to do it

Update for Pandemic Times - Soft Skill of Being Able to Work from Home

Talking and Connecting Your Way to the Top

Learn how You Can Become a Master Communicator!

Here is how you can deliver feedback video.

Learn why Higher EQ Beats Higher IQ

Learn to become a leader without the title or formal authority

I've listen to you tell me that you found it difficult to upload your homework videos to the Udemy Q and A Section. To make it easier for you to get quick feedback from me and your fellow students, I've created a Facebook page just for my Udemy students.

https://www.facebook.com/groups/559917031170397/?ref=group_browse_new

Please note that this page is just for posting homework and questions related to your course. There will be no promotion or selling of any kind by me or any students in this forum. And please note, that you are in no way required to join this page or post your videos to Facebook. You can simply use the Udemy Q and A section here if you prefer.

https://www.facebook.com/groups/559917031170397/?ref=group_browse_new

Learn to build your winning team

Control Your Career By Controlling Yourself

Learn how to make every one of your seconds count

Learn how to unleash your inner Anthony Robbins

Getting a Clue Without Somebody telling you to “Get a Clue”

Learn how to avoid being uncool

Clothes Can Still Make Or Break Your Career

Developing Your Secret Sauce

Time to Give TJ a Piece of Your Mind

Be the Most Interesting Person in the Room

Extra Communication Course

You have completed the soft skills course, but here is more in-depth training on communications skills, if you'd like to go deeper

You Can Be a Communication Skills Master

Quick Wins! The High Tech Way to Perfect Communication

Listening is Key (and why this isn't just a public speaking course)

Become part of the top 1% of communicators right now!

Good news, the problems we think we have, aren't real

Communications skills are the most important skills for success

Direct versus indirect communication

Let's hop in with something new. Big Business Communications

Customer Communication Skills For Your Consumer Life

Communicate your message to companies, big and small, to get them to take action

One person can get a huge corporation to pay attention and make things right

This video ruined the weekend of Executives at a major Phone Company

Here's what really happened.

Never Let Any Company Have the Final Word with you again

Accomplish Exactly What You Want With Assertive, Persuasive Communication

Here is how you get Exactly Want you Want

Master the Key to Motivation and Persuasion

Nobody Cares About You, and That's OK

See It, Taste It, Touch It, Feel It, Be It - Selling with Your Story

The Ultimate in Confidence builder - Seeing is believing

It's Easy to pass a Test when the Answer Is right in front of you

A Few More Communication Fundamentals and You will Be Ready for Anything...

You Are Normal to Fear Communicating In Some Circumstances

The Power of the Positive

Debunking the Myth of Charisma

Learn how to Never Fall for These Communication Gimmicks Again!

Here is where You decide if You are serious about improving your skills

Here is How to Get the Most Out of The rest of this course

If You are in A Hurry and Only Have 1 Hour, Start Here

Quick Wins! The Secret to Using Speaker Notes Effectively

Avoiding The Initial Wrong Turn Most Speakers and Presenters Make

Developing Expert Judgment for Your Public Speaking and Presenting Opportunities

The Radical Yet Simple Solution To Finding Great Messages

Your Stories Will Make Your Ideas Unforgettable

Your PowerPoint Will Create Engagement, Not Slumber

Building an Ethical Cheat Sheet Just for You

This Is The Do Or Die Moment For Your Speaking Improvement

There Is a Perfect Test for Your Speech Or Presentation

I Will give You a Personalized Professional Presentation Critique Right Here

Continuing Your Path of Public Speaking and Presentation Skills Improvement

Business Communication Skills for Job Interviews

Establishing Your Job Interview Goals

Research and Preparation for the Job Interview

How to Dress for the Interview

How to Make Small Talk

Tell Me About Yourself

The Proper Job Interview Mindset

The Strategy Memo

Rehearse Your Interview on Video

Ask for the Job

Workplace Communication: You Can Speak Up at Meetings!

How to Speak Up at Meetings Overview

Asking Questions the Right Way

Using Notes Effectively In Meetings

Risk Assessment

Be Conversational

Exude Confidence

Conclusion

Workplace Communication: Effectively Deliver Criticism - Business Communication

How to Deliver Criticism in the Workplace Intro

Start with Praise

Isolate Exactly What is Wrong

Give Highly Specific Advice

End with Positive Context

Workplace Video Rehearsal

Criticism in the Workplace Conclusion

Listening Skills: The Ultimate Business Communication Soft Skill for Leaders

Quick Wins - The Cell Phone Secret to Good Listening Skills

Stacking the Listening Environment in Your Favor

The Telephone Listening Trap Will Never Catch You Again

Housekeeping Note Sometimes You should Turn OFF Your Listening Skills

Setting Just One Agenda Item Listening

It Is Incredibly Easy to See How Well You Are Listening - Test

It's Even Easier to Listen When You Do This...

Technology Will Eat Your Brain Unless You Do This

Using Your Most Effective Body Language Tool

The Best Listening Body Language From the Neck Down

Reading the Speaker's Body

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores communication skills, which are essential in career success

Taught by TJ Walker, who is recognized for their work in leadership development

Covers a wide range of soft skills, from communication to leadership

Provides practical tips and exercises for developing soft skills

Suitable for individuals looking to improve their soft skills for career advancement

Reviews summary

Basics of soft skills

Learners say this good course provides basic knowledge about soft skills.

Covers basics of soft skills.

"Good course and it helped me gain knowledge."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Soft Skills: The 11 Essential Career Soft Skills with these activities:

Review Coworker Relationships

Show steps

Coworker relationships are heavily emphasized and reviewed in this course.

Show steps

List five positive traits of a coworker.
List five negative traits of a coworker.
Describe how to deal with a coworker who has a negative attitude.

Improve Time Management

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Proper time management is essential for any career.

Browse courses on Time Management

Show steps

For three days, keep track of how you spend your time.
Identify three areas where you can improve your time management.
Develop a plan to improve your time management.
Implement your plan and track your progress.

Practice Active Listening

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Active listening is an essential skill for building relationships and resolving conflict.

Browse courses on Active Listening

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Find a partner to practice with.
Take turns speaking and listening.
Focus on listening to understand, not to respond.
Provide feedback to your partner.

Four other activities

Expand to see all activities and additional details

Show all seven activities

Volunteer in a Customer Service Role

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Interpersonal and communication skills are essential to career success.

Browse courses on Customer Service

Show steps

Find a volunteer opportunity in a customer service role.
Volunteer for at least 20 hours.
Reflect on your experience and identify three things you learned.

Develop a Personal Development Plan

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This project will allow you to apply the concepts of soft skills in a practical setting.

Browse courses on Personal Development

Show steps

Identify your strengths and weaknesses.
Set goals for your personal development.
Develop a plan to achieve your goals.
Implement your plan and track your progress.

Create a Professional Portfolio

Show steps

A professional portfolio is a valuable tool for showcasing your skills and experience.

Browse courses on Personal Branding

Show steps

Gather samples of your work.
Create a website or online portfolio to display your work.
Promote your portfolio to potential employers.

Participate in a Case Study Competition

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Case study competitions provide an opportunity to apply your problem-solving skills to real-world situations.

Browse courses on Case Study Analysis

Show steps

Find a case study competition to participate in.
Form a team and develop a solution to the case study.
Present your solution to a panel of judges.
Reflect on your experience and identify three things you learned.

Career center

Learners who complete Soft Skills: The 11 Essential Career Soft Skills will develop knowledge and skills that may be useful to these careers:

Communications Manager

As a communications manager, you oversee all internal and external communications for your organization. This includes developing and executing communication strategies; managing media relations; and creating content for websites, social media, and other channels. This course will help you develop the essential communication skills you need to succeed in this role, including writing, public speaking, and interpersonal communication. The course's focus on building relationships and managing conflict will also be invaluable for navigating the complex world of corporate communications.

See salaries and explore the career path for Communications Manager

Public Relations Specialist

In this role, you are responsible for developing and executing public relations strategies to promote your organization's message. This includes working with the media to secure positive coverage, creating and distributing press releases, and managing social media accounts. The course's emphasis on effective communication, especially in high-stakes situations where you need to sell your message, will be highly beneficial. Additionally, the course's focus on building relationships will be vital for maintaining your media contacts and promoting your organization's image.

See salaries and explore the career path for Public Relations Specialist

Marketing Manager

As a marketing manager, you are responsible for developing and executing marketing campaigns to promote your products or services. This includes conducting market research, developing marketing materials, and managing advertising campaigns. The course's focus on communication and persuasion will be important for creating effective marketing campaigns that resonate with your target audience. Additionally, the course's focus on understanding customer needs will be vital for developing products and services that meet the needs of your customers.

See salaries and explore the career path for Marketing Manager

Sales Manager

A sales manager is responsible for leading and motivating a team of sales representatives to achieve sales goals. This includes developing sales strategies, setting sales targets, and providing training and support to your team. The course's focus on communication and leadership will be vital for motivating your team and closing deals. Additionally, the course's emphasis on conflict management will be useful for handling difficult customers and resolving disputes with your team.

See salaries and explore the career path for Sales Manager

Human Resources Manager

HR managers are responsible for managing all aspects of human resources for their organization. This includes recruiting and hiring new employees, developing and implementing employee training programs, and managing employee relations. The course's focus on communication and conflict management will be important for resolving employee disputes and maintaining a positive work environment. Additionally, the course's focus on developing leadership skills will be useful for managing your team and motivating your employees.

See salaries and explore the career path for Human Resources Manager

Customer Service Manager

As a customer service manager, you are responsible for managing a team of customer service representatives and ensuring that customers receive excellent service. This includes developing customer service policies and procedures, training and supporting your team, and handling customer complaints. The course's focus on communication and conflict management will be vital for resolving customer issues and maintaining a positive customer experience. Additionally, the course's focus on developing leadership skills will be useful for managing your team and motivating your employees.

See salaries and explore the career path for Customer Service Manager

Project Manager

A project manager is responsible for planning, executing, and closing projects. This includes developing project plans, managing project budgets, and leading project teams. The course's focus on communication and leadership will be important for motivating your team and keeping your project on track. Additionally, the course's emphasis on time management and conflict management will be useful for managing your project schedule and resolving disputes with your team.

See salaries and explore the career path for Project Manager

Nonprofit Manager

Nonprofit managers are responsible for leading and managing nonprofit organizations. This includes developing strategic plans, fundraising, and managing staff. The course's focus on communication and leadership will be important for motivating your team and achieving your organization's goals. Additionally, the course's emphasis on conflict management will be useful for resolving disputes with your team and maintaining a positive work environment.

See salaries and explore the career path for Nonprofit Manager

Event Planner

Event planners are responsible for planning and executing events, such as conferences, weddings, and corporate events. This includes developing event plans, managing event budgets, and coordinating with vendors. The course's focus on communication and leadership will be vital for coordinating with vendors and managing your team. Additionally, the course's emphasis on time management will be useful for managing your event schedule and ensuring that your event runs smoothly.

See salaries and explore the career path for Event Planner

Teacher

Teachers are responsible for educating students in a variety of subjects. This includes developing lesson plans, teaching classes, and assessing student learning. The course's focus on communication and leadership will be important for managing your classroom and motivating your students. Additionally, the course's emphasis on conflict management will be useful for resolving disputes with students and parents.

See salaries and explore the career path for Teacher

Social Worker

Social workers provide support to individuals and families facing challenges, such as poverty, mental illness, and addiction. This includes providing counseling, case management, and advocacy. The course's focus on communication and empathy will be vital for building relationships with clients and providing effective support. Additionally, the course's emphasis on conflict management will be useful for resolving disputes with clients and maintaining a positive work environment.

See salaries and explore the career path for Social Worker

Nurse

Nurses provide care to patients in a variety of settings, such as hospitals, clinics, and nursing homes. This includes assessing patient needs, administering medication, and providing emotional support. The course's focus on communication and empathy will be vital for building relationships with patients and providing effective care. Additionally, the course's emphasis on conflict management will be useful for resolving disputes with patients and their families.

See salaries and explore the career path for Nurse

Police Officer

Police officers are responsible for enforcing the law and protecting the public. This includes patrolling neighborhoods, responding to calls for service, and conducting investigations. The course's focus on communication and conflict management will be vital for interacting with the public and resolving disputes. Additionally, the course's emphasis on leadership will be useful for managing your team and motivating your fellow officers.

See salaries and explore the career path for Police Officer

Firefighter

Firefighters are responsible for fighting fires and rescuing people from burning buildings. This includes operating fire trucks, using firefighting equipment, and providing medical assistance. The course's focus on communication and leadership will be vital for coordinating with your team and managing emergency situations. Additionally, the course's emphasis on time management will be useful for ensuring that your team responds quickly and efficiently to emergencies.

See salaries and explore the career path for Firefighter

EMT

EMTs are responsible for providing emergency medical care to patients. This includes assessing patient needs, administering medication, and transporting patients to the hospital. The course's focus on communication and empathy will be vital for building relationships with patients and providing effective care. Additionally, the course's emphasis on conflict management will be useful for resolving disputes with patients and their families.

See salaries and explore the career path for EMT