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Jeff Collins

Microsoft 365 is the most popular cloud offering in the world. In this course, you will learn how to perform different Microsoft 365 administration tasks from initial setup to daily management.

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Microsoft 365 is the most popular cloud offering in the world. In this course, you will learn how to perform different Microsoft 365 administration tasks from initial setup to daily management.

Moving to Microsoft 365 requires you to learn a whole new set of tools and resources for your daily activities. If you’re moving from On-premises Microsoft applications, you’ll still need to learn the new ways configurations and settings are applied in Microsoft 365. In this course, Microsoft 365 Administration Playbook, you’ll learn to manage Microsoft 365 by looking at real life examples of common administration tasks. First, you’ll explore how to provision Microsoft 365 tenants. Next, you’ll discover how to perform administration configurations for users, groups, licenses, and resources. Finally, you’ll learn how to manage OneDrive for business. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft 365 administration needed to manage it effectively.

What's inside

Syllabus

Course Overview
Introduction
Microsoft 365 Tenant Provisioning and Setup
Managing Domains
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Suitable for novices to Microsoft 365 administration, develops a strong foundation
Covers a wide range of administration domains, such as domains, groups, resources, and security
Instructed by a seasoned industry expert with vast experience in Microsoft 365 administration
Does not cover deprecated or obsolete versions or modules
There are no known prerequisite courses or required background knowledge
Assignments or assessments may require separate software or subscriptions

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Reviews summary

Essential microsoft 365 administration

According to learners, this course is a highly effective starting point for individuals new to Microsoft 365 administration. Students praise the instructor's clear explanations and the use of practical, real-world examples, making complex topics accessible. The course provides a solid foundation in core administrative tasks, including user and license management, group administration, and OneDrive for Business. While it excels as an introduction, some experienced professionals found the coverage to lack advanced depth or troubleshooting scenarios. A few mention minor discrepancies in UI demos due to frequent M365 updates, but overall, it's considered a very worthwhile course for aspiring M365 administrators.
Provides valuable insights into essential administration tasks.
"I particularly appreciated the sections on managing user accounts and licenses, which are critical for my job."
"I especially liked the segment on OneDrive sharing and sync – it clarified many of my doubts."
"The information on tenant provisioning was well-explained."
"I found the sections on managing M365 groups and resources particularly useful for my day-to-day tasks."
Ideal for those new to M365 administration, providing a strong foundation.
"This course is fantastic for anyone starting with Microsoft 365 administration."
"This course is a must-have for new M365 admins."
"As a beginner in M365 administration, this course was exactly what I needed. It starts from the basics and gradually builds up."
"It's comprehensive for a foundational course."
Instructor provides clear explanations with useful real-world examples.
"The instructor explains complex topics clearly and uses practical, real-world examples that make it easy to follow."
"The content is highly relevant to current M365 practices. The pace is perfect, and the instructor's delivery is engaging."
"Very practical and well-structured. The instructor does a great job breaking down potentially complex topics into digestible chunks."
Some demonstrations feature slightly outdated Microsoft 365 admin UI.
"Some of the UIs shown in the videos were slightly different from the latest version, but it wasn't a major issue."
"The content felt a bit outdated in some demonstrations, which was frustrating."
"My only feedback would be to update a few of the older screenshots/demos as the M365 admin center UI changes frequently."
May be too basic for experienced admins seeking advanced topics.
"I was expecting more advanced troubleshooting scenarios or deeper dives into PowerShell for automation."
"It's fine for absolute beginners, but experienced admins might find it too basic."
"While it covers the stated topics, it doesn't go deep enough for someone who already has some experience with Microsoft cloud services."
"Decent course, but some parts were too superficial. It's a good starting point if you know absolutely nothing..."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft 365 Administration Playbook with these activities:
Review on-premise Microsoft technologies
Reinforce your foundation in on-premise Microsoft technologies to ensure a smooth transition to Microsoft 365.
Show steps
  • Revisit key concepts of Active Directory, Exchange Server, and SharePoint on-premises.
  • Review Microsoft's documentation and technical articles on the migration process.
Microsoft Learn: Microsoft 365 Fundamentals
Explore interactive tutorials and modules on Microsoft Learn to build a comprehensive understanding of Microsoft 365 basics.
Show steps
  • Enroll in the Microsoft Learn module on Microsoft 365 Fundamentals.
  • Complete the interactive exercises and hands-on labs provided in the module.
  • Utilize the module's resources to reinforce your understanding.
Show all two activities

Career center

Learners who complete Microsoft 365 Administration Playbook will develop knowledge and skills that may be useful to these careers:
Cloud Engineer
Cloud Engineers design, build, and manage cloud computing systems. They use their knowledge of cloud platforms, such as Microsoft Azure, to develop and deploy applications and services. This course can help Cloud Engineers develop the skills they need to manage Microsoft 365, a popular cloud-based productivity suite. By learning how to provision Microsoft 365 tenants, manage users and groups, and configure security settings, Cloud Engineers can ensure that their organizations can effectively use Microsoft 365.
IT Administrator
IT Administrators are responsible for the day-to-day operation of an organization's IT systems. They install and maintain hardware and software, manage user accounts, and provide technical support. This course can help IT Administrators learn how to manage Microsoft 365, which is a popular cloud-based productivity suite. By learning how to provision Microsoft 365 tenants, manage users and groups, and configure security settings, IT Administrators can ensure that their organizations can effectively use Microsoft 365.
Network Administrator
Network Administrators are responsible for the design, implementation, and maintenance of an organization's computer networks. They ensure that networks are secure, reliable, and efficient. This course can help Network Administrators learn how to manage Microsoft 365, which is a popular cloud-based productivity suite. By learning how to provision Microsoft 365 tenants, manage users and groups, and configure security settings, Network Administrators can ensure that their organizations can effectively use Microsoft 365.
Systems Administrator
Systems Administrators are responsible for the installation, configuration, and maintenance of computer systems. They ensure that systems are secure, reliable, and efficient. This course can help Systems Administrators learn how to manage Microsoft 365, which is a popular cloud-based productivity suite. By learning how to provision Microsoft 365 tenants, manage users and groups, and configure security settings, Systems Administrators can ensure that their organizations can effectively use Microsoft 365.
Technical Support Specialist
Technical Support Specialists provide technical support to users of computer systems and software. They troubleshoot problems, answer questions, and provide training. This course can help Technical Support Specialists learn how to manage Microsoft 365, which is a popular cloud-based productivity suite. By learning how to provision Microsoft 365 tenants, manage users and groups, and configure security settings, Technical Support Specialists can provide better support to users of Microsoft 365.
Cloud Architect
Cloud Architects design and implement cloud computing solutions. They work with clients to understand their business needs and develop solutions that meet those needs. This course may be helpful for Cloud Architects who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to provision Microsoft 365 tenants, manage users and groups, and configure security settings, Cloud Architects can develop better solutions for their clients.
Data Analyst
Data Analysts collect, analyze, and interpret data to provide insights to businesses. They use their skills in statistics, programming, and data visualization to identify trends and patterns. This course may be helpful for Data Analysts who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to use Microsoft 365 tools for data analysis, Data Analysts can improve their productivity and effectiveness.
Information Security Analyst
Information Security Analysts protect an organization's computer systems and networks from cyberattacks. They develop and implement security policies and procedures, and monitor networks for suspicious activity. This course may be helpful for Information Security Analysts who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to configure Microsoft 365 security settings, Information Security Analysts can help protect their organizations from cyberattacks.
IT Auditor
IT Auditors evaluate an organization's IT systems and processes to ensure that they are secure and compliant with regulations. They develop and implement audit plans, and report their findings to management. This course may be helpful for IT Auditors who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to audit Microsoft 365 systems, IT Auditors can help ensure that their organizations are using Microsoft 365 in a secure and compliant manner.
IT Project Manager
IT Project Managers plan, implement, and manage IT projects. They work with stakeholders to define project scope, timelines, and budgets. This course may be helpful for IT Project Managers who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to implement and manage Microsoft 365 projects, IT Project Managers can improve their productivity and effectiveness.
Software Engineer
Software Engineers design, develop, and test software applications. They work with clients to understand their needs and develop solutions that meet those needs. This course may be helpful for Software Engineers who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to develop applications for Microsoft 365, Software Engineers can improve their productivity and effectiveness.
Web Developer
Web Developers design, develop, and maintain websites. They work with clients to understand their needs and develop solutions that meet those needs. This course may be helpful for Web Developers who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to use Microsoft 365 tools for web development, Web Developers can improve their productivity and effectiveness.
Data Scientist
Data Scientists use their skills in statistics, programming, and machine learning to extract insights from data. They work with clients to understand their business needs and develop solutions that meet those needs. This course may be helpful for Data Scientists who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to use Microsoft 365 tools for data analysis, Data Scientists can improve their productivity and effectiveness.
Statistician
Statisticians collect, analyze, and interpret data to provide insights to businesses. They use their skills in statistics and mathematics to identify trends and patterns. This course may be helpful for Statisticians who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to use Microsoft 365 tools for data analysis, Statisticians can improve their productivity and effectiveness.
Business Analyst
Business Analysts work with businesses to understand their needs and develop solutions that meet those needs. They use their skills in business analysis, process improvement, and data analysis to help businesses improve their performance. This course may be helpful for Business Analysts who want to learn more about Microsoft 365, a popular cloud-based productivity suite. By learning how to use Microsoft 365 tools for business analysis, Business Analysts can improve their productivity and effectiveness.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft 365 Administration Playbook.
Provides a comprehensive overview of Microsoft 365 security and compliance. It useful reference for administrators who need to understand how to protect their Microsoft 365 environment.
Provides a comprehensive overview of Microsoft 365, including topics such as architecture, deployment, and management. It valuable resource for administrators who need a deep understanding of Microsoft 365.
Provides a comprehensive overview of Microsoft 365 user management. It useful reference for administrators who need to understand how to manage users in Microsoft 365.
Provides a step-by-step guide to deploying and migrating to Microsoft 365. It covers a wide range of topics, from planning and design to cutover and post-migration support. It valuable resource for administrators who are planning to deploy or migrate to Microsoft 365.
Provides a deep dive into Microsoft 365 SharePoint Online. It useful reference for administrators who need to understand how to manage SharePoint Online.
Provides a comprehensive overview of Microsoft 365 security and compliance, including topics such as data protection, threat protection, and information governance. It valuable resource for administrators who need to ensure the security and compliance of their Microsoft 365 environment.
Provides a comprehensive overview of Microsoft 365, covering the basics of setup, configuration, and management. It useful reference for beginners who are new to Microsoft 365 administration.
Provides a basic overview of Microsoft 365, including topics such as using Office 365 applications, managing your email, and collaborating with others. It valuable resource for users who are new to Microsoft 365.

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