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Виктория Шиманская
Данный курс направлен на развитие отдельных аспектов эмоционального интеллекта (EQ) у специалистов IT-сферы. Развитие эмоционального интеллекта внутри команды повышает профессиональную и личную эффективность сотрудников, мотивацию, вовлеченность и лояльность...
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Данный курс направлен на развитие отдельных аспектов эмоционального интеллекта (EQ) у специалистов IT-сферы. Развитие эмоционального интеллекта внутри команды повышает профессиональную и личную эффективность сотрудников, мотивацию, вовлеченность и лояльность к деятельности компании. Сотрудники с развитым эмоциональным интеллектом менее подвержены рискам профессионального выгорания. В курсе собраны практики, которые помогут: организовать продуктивную работу отдельных сотрудников и команды в целом, повысить уровень взаимопонимания внутри коллектива, создать более доверительную и дружескую атмосферу в компании
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on a specific topic of emotional intelligence and how to use it within a work environment
Curriculum focuses on sharpening skills and knowledge specifically tailored towards IT specialists
Offers a collection of tools and practices to use in a team setting
Intended for learners who want to develop their emotional quotient (EQ) in a work environment

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Reviews summary

Emotional intelligence for it professionals

This course on emotional intelligence for IT professionals has been highly praised by students, with both reviews giving it a perfect score of 5 out of 5. Students found the material to be well-organized and easy to understand, and they appreciated the practical tips and advice that was provided. The instructor was also praised for her knowledge and clarity.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Эмоциональный интеллект для IT-специалистов with these activities:
Review previous coursework
Refresh your knowledge of relevant topics covered in prerequisite courses to strengthen your foundation for this course.
Show steps
  • Review notes, assignments, and exams from previous courses.
  • Focus on concepts that are foundational to this course.
Online tutorials
Supplement your learning by exploring online tutorials that provide additional explanations and examples of course concepts.
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  • Search for tutorials related to specific topics.
  • Follow along with the tutorials to reinforce your understanding.
  • Try out the provided examples or exercises.
Study group
Form a study group with peers to discuss course concepts, share insights, and work through problems together.
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  • Find classmates who share similar learning goals.
  • Decide on a regular meeting time and format.
  • Take turns leading discussions and presenting materials.
Five other activities
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Attend a relevant workshop
Participate in workshops that provide hands-on experience and insights into topics covered in the course.
Show steps
  • Research and identify relevant workshops.
  • Register for and attend the workshop.
Code challenge
Enhance your understanding of the concepts and principles covered in the course by solving challenging coding problems.
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  • Identify a coding challenge platform or website.
  • Select a challenge that aligns with the topic you want to practice.
Create a study guide
Consolidate your learning by creating a comprehensive study guide that summarizes key concepts, definitions, and examples from the course.
Show steps
  • Organize your notes and materials by topic.
  • Summarize the main points and identify important examples.
  • Review and revise your study guide regularly.
Contribute to open-source projects
Gain practical experience and deepen your understanding by contributing to open-source projects related to course topics.
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  • Identify open-source projects that align with the skills learned in the course.
  • Contribute to bug fixes, feature enhancements, or documentation.
Mentor a junior student
Enhance your understanding and reinforce your skills by providing guidance and support to junior students in the same course.
Show steps
  • Volunteer as a mentor for a junior student.
  • Provide support, answer questions, and offer guidance on course-related topics.

Career center

Learners who complete Эмоциональный интеллект для IT-специалистов will develop knowledge and skills that may be useful to these careers:
Technical Team Lead
Technical Team Leads manage teams of developers and other IT professionals. A strong EQ can help a Technical Team Lead succeed by providing the ability to motivate and inspire their team, as well as resolve conflicts and manage stress. This course in Emotional Intelligence for IT Professionals can help Technical Team Leads develop these skills, which can lead to improved team performance and productivity. By understanding the emotional needs of their team members and creating a more positive and supportive work environment, Technical Team Leads can help their teams achieve their goals and objectives.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. A strong EQ can help a Project Manager succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and motivate their team. This course in Emotional Intelligence for IT Professionals can help Project Managers develop these skills, which can lead to improved project outcomes and stakeholder satisfaction. By understanding the emotional needs of their team members and creating a more positive and supportive work environment, Project Managers can help their teams achieve their goals and objectives.
DevOps Engineer
DevOps Engineers work to bridge the gap between development and operations teams. A strong EQ can help a DevOps Engineer succeed by providing the ability to communicate effectively with stakeholders from both teams, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help DevOps Engineers develop these skills, which can lead to improved project outcomes and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, DevOps Engineers can help their organizations achieve their goals and objectives.
Agile Coach
Agile Coaches help organizations adopt and implement agile methodologies. A strong EQ can help an Agile Coach succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Agile Coaches develop these skills, which can lead to improved project outcomes and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Agile Coaches can help their organizations achieve their goals and objectives.
Database Administrator
Database Administrators manage and maintain an organization's databases. A strong EQ can help a Database Administrator succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Database Administrators develop these skills, which can lead to improved database performance and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Database Administrators can help their organizations achieve their goals and objectives.
IT Auditor
IT Auditors evaluate the security and effectiveness of an organization's IT systems. A strong EQ can help an IT Auditor succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help IT Auditors develop these skills, which can lead to improved audit outcomes and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, IT Auditors can help their organizations achieve their goals and objectives.
Network Administrator
Network Administrators manage and maintain an organization's computer networks. A strong EQ can help a Network Administrator succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Network Administrators develop these skills, which can lead to improved network performance and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Network Administrators can help their organizations achieve their goals and objectives.
Information Security Analyst
Information Security Analysts protect an organization's computer systems and data from security breaches. A strong EQ can help an Information Security Analyst succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Information Security Analysts develop these skills, which can lead to improved security outcomes and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Information Security Analysts can help their organizations achieve their goals and objectives.
Software Test Engineer
Software Test Engineers test software to ensure that it meets the requirements of the end user. A strong EQ can help a Software Test Engineer succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Software Test Engineers develop these skills, which can lead to improved software quality and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Software Test Engineers can help their organizations achieve their goals and objectives.
Systems Administrator
Systems Administrators manage and maintain an organization's computer systems. A strong EQ can help a Systems Administrator succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Systems Administrators develop these skills, which can lead to improved system performance and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Systems Administrators can help their organizations achieve their goals and objectives.
Software Developer
Software Developers, who may work in disciplines such as DevOps and full-stack development, often work with teammates on different aspects of the same project. A strong Emotional Intelligence (EQ) can help a Software Developer succeed by promoting effective communication and the ability to resolve conflicts that may arise during the development process. This course in Emotional Intelligence for IT Professionals can help Software Developers gain a deeper understanding of their own emotions and the emotions of others, which can lead to better collaboration and productivity. Furthermore, as the course description states, developing Emotional Intelligence in the workplace can increase employee motivation and loyalty, which may lead to greater job satisfaction and retention.
Business Analyst
Business Analysts work with stakeholders to understand their needs and translate them into technical requirements. A strong EQ can help a Business Analyst succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Business Analysts develop these skills, which can lead to improved project outcomes and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Business Analysts can help their organizations achieve their goals and objectives.
UI/UX Designer
UI/UX Designers design the user interface and experience of websites and applications. A strong EQ can help a UI/UX Designer succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help UI/UX Designers develop these skills, which can lead to improved user experience and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, UI/UX Designers can help their organizations achieve their goals and objectives.
IT Consultant
IT Consultants provide advice and guidance to organizations on how to use technology to achieve their business goals. A strong EQ can help an IT Consultant succeed by providing the ability to communicate effectively with clients, build relationships, and manage conflict. This course in Emotional Intelligence for IT Professionals can help IT Consultants develop these skills, which can lead to improved client satisfaction and business success. By understanding the emotional needs of their clients and creating a more positive and supportive work environment, IT Consultants can help their clients achieve their goals and objectives.
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. A strong EQ can help a Data Analyst succeed by providing the ability to communicate effectively with stakeholders, manage conflict, and build relationships. This course in Emotional Intelligence for IT Professionals can help Data Analysts develop these skills, which can lead to improved project outcomes and stakeholder satisfaction. By understanding the emotional needs of their stakeholders and creating a more positive and supportive work environment, Data Analysts can help their organizations achieve their goals and objectives.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Эмоциональный интеллект для IT-специалистов.
Explores emotional intelligence in the workplace, providing strategies for managing emotions and building strong relationships.
This classic work on emotional intelligence offers insights into the importance of emotional self-awareness, empathy, and social skills for effective leadership.
This groundbreaking book introduced the concept of emotional intelligence and its significance for personal success and well-being.
This practical guide offers strategies for applying emotional intelligence in the workplace, including techniques for managing emotions, building relationships, and resolving conflicts.

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