Fundamentals of Salesforce Community Cloud

Are you new to Salesforce communities, or even the Salesforce platform overall, and need to help design or build a digital experience using this platform? In this course, Fundamentals of Salesforce Community Cloud, you’ll learn the critical concepts of Community Cloud to prepare you for a significant role in implementing a Salesforce community. First, you’ll explore how to strategize and plan a successful implementation. Next, you’ll discover foundational community elements and their role in community building. Finally, you’ll learn how to leverage key tools that will be utilized in a hands-on implementation. When you’re finished with this course, you’ll have the skills and knowledge of an administrator, business analyst, or community manager needed to play a significant role in the development of a new community on the Salesforce platform.