Overview of Site Reliability Engineering for Cloud from Pluralsight

This course will teach you tactical, practical skills to facilitate the development and configuration of a Salesforce site with Salesforce Experience Cloud.

Are you preparing to build a digital experience using Salesforce Experience Cloud (previously “Community Cloud”) and looking for a practical guide to empower and equip you for the task ahead? In this course, Building and Configuring a Salesforce Experience Cloud Site without Code, you’ll learn the critical skills involved in developing a Salesforce site. First, you’ll tackle the selection and configuration of an Experience Builder template and theme, critical foundational pieces in your build. Next, you’ll cover site pages and components, including content layouts, component placement and configuration, and page settings. Finally, you’ll setup and configure other critical site elements, such as knowledge, CMS, and personalization. When you’re finished with this course, you’ll have the skills and knowledge of a “site builder” needed to develop, configure, and launch a digital experience through Salesforce Experience Cloud.

What's inside

Syllabus

Course Overview

Getting Started with Your Community Build

Establishing Your Community Pages and Components

Setting up Common Community Elements

Incorporating the Power of Salesforce CMS in Your Community

Expanding the Value of Your Community with Knowledge

Personalizing Your Community via Audience Targeting

Launching Your Salesforce Community

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Teaches the configuration and development of Salesforce Experience Cloud sites without the need for complex code

Beginners can enter this course with minimal knowledge of Experience Cloud

Phil Weinmeister is the instructor for this course

Ideal for individuals seeking a practical approach to building digital experiences using Experience Cloud

Covers the essential skills required to configure and build a Salesforce Experience Cloud site

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Overview of Site Reliability Engineering for Cloud with these activities:

Review customer relationship management technologies

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Reviewing industry CRM tools will set a strong foundation for building a Salesforce Experience Cloud site.

Browse courses on Salesforce

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Research and compare popular CRM technologies.
Read articles and blog posts about Salesforce Experience Cloud.
Watch online tutorials on using Salesforce Experience Cloud.

Develop a comprehensive plan for a Salesforce Experience Cloud site

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Creating a site plan will help you define your site's goals, target audience, and content roadmap.

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Define the purpose and goals of your Salesforce Experience Cloud site.
Identify your target audience and their needs.
Develop a content strategy that aligns with your site's goals and target audience.
Create a sitemap to outline the structure and navigation of your site.
Write sample content for key pages on your site.

Practice creating and managing site pages and components in Salesforce Experience Cloud

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These repetitive exercises will strengthen your proficiency in managing site elements in Salesforce Experience Cloud.

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Create a variety of site pages using different templates and layouts.
Add different types of components to your pages, such as text, images, and buttons.
Configure component properties to customize the appearance and functionality of your pages.
Manage site navigation by creating menus and links.

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Build a simple Salesforce Experience Cloud site

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You'll gain practical experience by building a basic site and applying your learnings from the course.

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Create a free Salesforce developer account.
Choose a template and theme for your site.
Add pages, components, and content to your site.
Deploy your site and test its functionality.

Attend a Salesforce Experience Cloud workshop

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Attending a workshop will provide you with in-depth knowledge from experts, networking opportunities, and the chance to enhance your skills.

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Research and find a Salesforce Experience Cloud workshop that aligns with your interests and learning objectives.
Register for the workshop and make the necessary arrangements.
Attend the workshop and actively participate in the sessions.
Follow up with the workshop organizers or presenters to ask questions or seek additional resources.

Collaborate with other students on a Salesforce Experience Cloud project

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By engaging in group discussions and projects on Salesforce, you'll expand your knowledge and help reinforce your understanding.

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Find a group of students who are also taking the course.
Decide on a Salesforce Experience Cloud project to work on together.
Assign roles and responsibilities to each group member.
Meet regularly to discuss progress and provide support.
Present your project to the class.

Mentor a junior student or colleague on Salesforce Experience Cloud

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Mentoring will solidify your understanding of Salesforce and allow you to hone your communication and leadership skills.

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Identify a junior student or colleague who is interested in learning more about Salesforce Experience Cloud.
Set up regular meetings to provide guidance and support.
Share your knowledge and expertise on Salesforce Experience Cloud concepts and best practices.
Provide feedback and encouragement to help your mentee progress in their learning journey.

Career center

Learners who complete Overview of Site Reliability Engineering for Cloud will develop knowledge and skills that may be useful to these careers:

Salesforce Developer

Salesforce Developers design, develop, and maintain Salesforce applications and solutions. This course provides hands-on experience in building and configuring Salesforce Experience Cloud sites, a key component of many Salesforce projects.

See salaries and explore the career path for Salesforce Developer

Site Reliability Engineer

Site Reliability Engineers ensure the reliability and performance of websites and online services. This course provides practical skills for developing and configuring Salesforce Experience Cloud sites, which can be a valuable asset for Site Reliability Engineers responsible for managing Salesforce sites.

See salaries and explore the career path for Site Reliability Engineer

Technical Architect

Technical Architects design and implement technical solutions for organizations. This course provides a foundation for understanding the architecture of Salesforce Experience Cloud, which can be a valuable asset for Technical Architects working on Salesforce projects.

See salaries and explore the career path for Technical Architect

Software Engineer

As a Software Engineer, you will be responsible for developing, maintaining, and improving software applications. This course provides a foundation for developing and configuring Salesforce Experience Cloud sites, which can be a valuable asset for Software Engineers working on Salesforce projects.

See salaries and explore the career path for Software Engineer

DevOps Engineer

DevOps Engineers bridge the gap between development and operations teams to ensure the smooth delivery and maintenance of software applications. This course provides a foundation for understanding the principles of Salesforce Experience Cloud, which is a key component of many DevOps projects.

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Cloud Architect

Cloud Architects design, build, and manage cloud computing solutions. This course provides a foundation for understanding the fundamentals of Salesforce Experience Cloud, which is a popular cloud-based platform for building digital experiences.

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Systems Engineer

Systems Engineers design, implement, and maintain computer systems. This course provides a foundation for understanding the architecture and configuration of Salesforce Experience Cloud, which can be a valuable asset for Systems Engineers working on Salesforce projects.

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Information Technology Manager

Information Technology Managers are responsible for managing the technology infrastructure and services of an organization. This course provides a foundation for understanding the management of Salesforce Experience Cloud sites, which can be a valuable asset for Information Technology Managers responsible for managing Salesforce environments.

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Business Analyst

Business Analysts gather and analyze business requirements to help organizations improve their processes and systems. This course provides a foundation for understanding the fundamentals of Salesforce Experience Cloud, which can be a valuable asset for Business Analysts working on Salesforce projects.

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Product Manager

Product Managers are responsible for defining and managing the development and launch of new products. This course provides insights into the process of building and configuring Salesforce Experience Cloud sites, which can be a valuable asset for Product Managers working on Salesforce projects.

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Project Manager

Project Managers are responsible for planning, executing, and delivering projects. This course may be helpful for Project Managers working on Salesforce Experience Cloud projects, as it provides insights into the process of building and configuring Salesforce Experience Cloud sites.

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Data Analyst

Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. This course may be helpful for Data Analysts working on projects that involve Salesforce Experience Cloud, as it provides insights into the data and analytics capabilities of the platform.

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User Experience Designer

User Experience Designers design and evaluate user interfaces and experiences. This course may be helpful for User Experience Designers working on Salesforce Experience Cloud projects, as it provides insights into the design principles and best practices for building Salesforce Experience Cloud sites.

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Marketing Manager

Marketing Managers are responsible for developing and executing marketing campaigns. This course may be helpful for Marketing Managers working on Salesforce Experience Cloud projects, as it provides insights into the marketing capabilities of the platform.

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Sales Manager

Sales Managers are responsible for managing sales teams and achieving sales targets. This course may be helpful for Sales Managers working on Salesforce Experience Cloud projects, as it provides insights into the sales capabilities of the platform.

See salaries and explore the career path for Sales Manager