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Drew Hallett
The learner will have developed a basic but working instance of Microsoft Teams with a simple configuration of Teams sites and channels. The main focus of the course will be to explain and demonstrate how the sites and channels are used as a structure to plan, execute, monitor, and control work in an organization, using Teams tools: chat, conversation, document sharing, planning and executing online discussions and meetings, and controlling these events for maximum effectiveness. The learner’s template may then be further built-out and elaborated in an organizational environment into a production-ready instance of MS Teams for...
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The learner will have developed a basic but working instance of Microsoft Teams with a simple configuration of Teams sites and channels. The main focus of the course will be to explain and demonstrate how the sites and channels are used as a structure to plan, execute, monitor, and control work in an organization, using Teams tools: chat, conversation, document sharing, planning and executing online discussions and meetings, and controlling these events for maximum effectiveness. The learner’s template may then be further built-out and elaborated in an organizational environment into a production-ready instance of MS Teams for effective team-based collaboration and communication. Given the explosive growth and adoption of MS Teams globally, the course will equip the learner with both a valuable overall perspective on and understanding of the components and uses of the MS Teams with a focus on Teams sites and channels as the organizational shell within which actual work is planned and accomplished.
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on using Teams for collaboration and communication in team-based environments, which is a vital skill in modern workplaces
Instructed by Drew Hallett, an experienced professional who is recognized for their expertise in Microsoft Teams
Suitable for individuals who are new to Microsoft Teams or those who want to enhance their understanding of its collaboration and communication features
Teaches the structure and usage of Teams sites and channels, which are essential elements for organizing and managing team-based work
Provides hands-on guidance on utilizing Microsoft Teams tools for effective team communication, including chat, document sharing, and online meetings
Applies to real-world organizational settings, allowing learners to apply their knowledge to practical scenarios

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Creating and Managing Teams Sites and Channels with these activities:
Read "The Five Dysfunctions of a Team"
Gain insights into common team dysfunctions and strategies for overcoming them, providing a strong theoretical foundation for the course.
Show steps
  • Read each chapter of the book and take notes on key concepts
  • Summarize the five dysfunctions and their impact on team performance
  • Identify examples of these dysfunctions in past or current team experiences
Review Team Structures and Workflows
Review foundational knowledge of team structures and workflows to ensure a solid understanding before starting the course.
Browse courses on Team Structures
Show steps
  • Read Chapter 1 of the textbook on Team Structures
  • Review online articles and videos on Workflow Design
  • Recall past experiences working in teams and identify key structures and workflows
Attend Industry Meetups and Webinars
Connect with professionals in the field to gain insights into real-world team practices and challenges.
Browse courses on Networking
Show steps
  • Identify relevant industry meetups and webinars
  • Attend events and engage in discussions on team collaboration and communication
  • Network with professionals and exchange knowledge and experiences
Six other activities
Expand to see all activities and additional details
Show all nine activities
Complete Team-Based Simulation Exercises
Engage in hands-on simulations to apply theoretical concepts and develop practical team-based skills.
Browse courses on Collaboration Skills
Show steps
  • Participate in online or in-person team simulations
  • Analyze team dynamics, communication patterns, and decision-making processes
  • Reflect on performance and identify areas for improvement
Develop a Team Charter and Communication Plan
Create a practical framework for team functioning, fostering clarity and alignment within the team.
Show steps
  • Draft a team charter outlining team goals, roles, and responsibilities
  • Develop a communication plan that defines communication channels, frequency, and protocols
  • Share the charter and plan with team members for feedback and buy-in
Volunteer in a Team-Based Organization
Gain hands-on experience working in a team environment, applying theoretical knowledge in a real-world setting.
Browse courses on Volunteering
Show steps
  • Identify volunteer opportunities that involve team collaboration
  • Participate in team projects and contribute to decision-making
  • Reflect on experiences and identify transferable skills and lessons learned
Follow Online Tutorials on Team Leadership
Enhance leadership skills and learn best practices for managing and motivating teams.
Browse courses on Team Leadership
Show steps
  • Identify reputable online tutorials on team leadership
  • Watch videos and read articles on effective communication, conflict resolution, and team motivation
  • Take notes and apply insights to current or future team interactions
Attend Team-Building Workshops
Engage in interactive workshops designed to improve team dynamics, communication, and problem-solving skills.
Browse courses on Team Building
Show steps
  • Research and identify team-building workshops that align with course objectives
  • Participate actively in workshop activities and discussions
  • Apply workshop learnings to enhance team performance and collaboration
Develop a Team Project Proposal
Plan and propose a team-based project that demonstrates the application of course concepts in a practical setting.
Show steps
  • Brainstorm project ideas and identify feasible options
  • Define project scope, objectives, and deliverables
  • Create a project plan outlining timeline, resources, and responsibilities

Career center

Learners who complete Creating and Managing Teams Sites and Channels will develop knowledge and skills that may be useful to these careers:
Marketing Manager
A Marketing Manager develops and executes marketing strategies. They work with marketing professionals to create and execute marketing campaigns. This course may be useful for a Marketing Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Marketing Manager to better collaborate with other team members and to improve communication and collaboration among marketing professionals.
Project Manager
A Project Manager plans, executes, and monitors projects. They work with stakeholders to define project requirements, develop project plans, and track project progress. This course may be useful for a Project Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Project Manager to better manage their projects and to improve communication and collaboration among team members.
Sales Manager
A Sales Manager leads and manages a sales team. They work with sales representatives to develop and execute sales strategies. This course may be useful for a Sales Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Sales Manager to better collaborate with other team members and to improve communication and collaboration among sales representatives.
Business Analyst
A Business Analyst gathers and analyzes business requirements to help organizations improve their processes and systems. They work with stakeholders to understand their needs and to develop solutions that meet those needs. This course may be useful for a Business Analyst because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Business Analyst to better gather and analyze requirements and to communicate those requirements to stakeholders.
IT Project Manager
An IT Project Manager plans, executes, and monitors IT projects. They work with stakeholders to define project requirements, develop project plans, and track project progress. This course may be useful for an IT Project Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help an IT Project Manager to better manage their projects and to improve communication and collaboration among team members.
Product Manager
A Product Manager develops and manages products. They work with engineers, designers, and marketers to bring products to market. This course may be useful for a Product Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Product Manager to better collaborate with other team members and to improve communication and collaboration among users.
Operations Manager
An Operations Manager plans, executes, and monitors operations. They work with other departments to ensure that the organization's operations are running smoothly. This course may be useful for an Operations Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help an Operations Manager to better collaborate with other team members and to improve communication and collaboration among departments.
Technical Writer
A Technical Writer creates and maintains documentation for technical products and services. They work with engineers and other technical professionals to gather information and to write clear and concise documentation. This course may be useful for a Technical Writer because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Technical Writer to collaborate more effectively with other technical professionals.
Business Development Manager
A Business Development Manager develops and executes business development strategies. They work with customers and partners to identify and develop new business opportunities. This course may be useful for a Business Development Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Business Development Manager to better collaborate with other team members and to improve communication and collaboration among customers and partners.
Software Developer
A Software Developer designs, develops, and tests software applications. They work with users to gather requirements and to develop software that meets those requirements. This course may be useful for a Software Developer because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Software Developer to better collaborate with other team members and to improve communication and collaboration among users.
Quality Assurance Analyst
A Quality Assurance Analyst tests software applications to ensure that they meet quality standards. They work with developers to identify and fix bugs. This course may be useful for a Quality Assurance Analyst because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Quality Assurance Analyst to better collaborate with other team members and to improve communication and collaboration among users.
Information Systems Manager
An Information Systems Manager oversees an organization's computer systems and networks. They ensure that these systems are running smoothly and that the organization's data is secure. This course may be useful for an Information Systems Manager because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help an Information Systems Manager to better manage their organization's IT systems and to improve communication and collaboration among employees.
Training Specialist
A Training Specialist develops and delivers training programs. They work with subject matter experts to create training materials and to deliver training to employees. This course may be useful for a Training Specialist because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Training Specialist to better develop and deliver training programs and to improve communication and collaboration among participants.
Help Desk Analyst
A Help Desk Analyst provides technical support to users. They answer questions, resolve problems, and troubleshoot issues. This course may be useful for a Help Desk Analyst because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Help Desk Analyst to better collaborate with other technical professionals and to improve communication and collaboration among users.
Project Coordinator
A Project Coordinator assists in the planning, execution, and monitoring of projects. They work with project managers and other team members to ensure that projects are completed on time and within budget. This course may be useful for a Project Coordinator because it provides a foundation in Microsoft Teams, a popular collaboration and communication tool. This knowledge can help a Project Coordinator to better coordinate projects and to improve communication and collaboration among team members.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Creating and Managing Teams Sites and Channels.
Examines the cultural traits that distinguish successful teams from unsuccessful ones. Provides insights into how to create a positive and productive team culture.
A fictional story that illustrates the five main dysfunctions that can plague teams: lack of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Provides insights into recognizing and addressing team conflicts.
Provides insights into the role of emotional intelligence in team collaboration. Explores how self-awareness, empathy, and conflict management can improve team dynamics and productivity.
Provides a comprehensive toolkit for team development and management. Offers practical exercises, checklists, and assessments for building high-performing teams.
Explores the principles of systems thinking and their application to teams. Provides insights into how to create learning organizations and build collaborative cultures.
A classic work on team performance that explores the key elements of team success, such as purpose, structure, and leadership. Provides practical guidance for building and managing effective teams.

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