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Gerry Landers
This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.
Read more
This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.
Read more
This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.
By the end of this course, you will be able to
• Improve your overall written English skills
• See differences and similarities among the different email formats
• Write more effective subject lines and email text
• Apply various key language to different types of emails
• Correct common errors such as punctuation and capitalization
• Study tone and level of formality in emails
• Understand how culture affects what is appropriate in a business emails
• Write powerful business emails for professional needs
Register for this course and see more details by visiting:
OpenCourser.com/course/rj8u37/write
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What's inside
Syllabus
Get to Know Basic Email Writing Structures
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization.
Read more
Syllabus
Get to Know Basic Email Writing Structures
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization.
Read more
Let's Start Writing
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text.
Introduction and Announcement Emails
1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email.
Request and Apology Emails
1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language.
Culture Matters
1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Teaches the basics of effective business email writing in English, which is important for career success and clarity in communication
Helps learners improve their written English skills overall, which is useful for all professional communication
Instructs learners on how to write effective subject lines and email text, which is an important part of clear communication
Provides learners with an opportunity to write and receive feedback on their email writing, which is helpful for improvement
Covers important aspects of business email writing, such as tone and level of formality, which is essential for professional communication
Helps learners understand how culture affects business email writing, which is important for effective communication in a globalized business environment
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Reviews summary
Professional email writing 101
Learners say this course has largely positive qualities and teaches valuable skills for writing professional emails in English for various situations. Here are key takeaways from course reviews:
* **Professional Email Structure and Etiquette:** The course thoroughly covers essential elements of professional email writing, including structure, tone, grammar, punctuation, and formatting.
* **Cultural Considerations:** Learners appreciate the emphasis on cultural differences in email communication and guidance on adapting emails to specific cultural norms.
* **Practical Exercises and Feedback:** The course includes ample practice opportunities through writing assignments and peer reviews, providing valuable feedback and improvement areas.
* **Clear and Engaging Instruction:** The instructor, Gerry Landers, receives high praise for his engaging teaching style, clear explanations, and positive demeanor.
* **Career Applicability:** Learners find the skills they gain directly transferable to their professional lives, enhancing their communication and email writing abilities.
* **Beginner-Friendly:** The course is well-suited for learners with varying levels of English proficiency and provides a solid foundation in professional email writing.
While the course receives mostly positive feedback, some learners note that peer reviews can be inconsistent, and the course could benefit from more examples and instructor feedback on assignments.
Learners highlight the importance of understanding cultural differences in email communication and appreciate the course's guidance on adapting emails to specific cultural norms.
" Thanks to Coursera and Georgia Institute of Technology for offering this course. Before attending this course I was a drop of water and after the completion of this course now I am a pond of water and this course introduces the sea shore."
"It was a wonderful experience to learn about this course. I learned about the important parts of an email and the things to be taken care of. I wholeheartedly thank the mentor, Mr Gerry Landers, for teaching at a progressive level with examples and through Assignments."
"Overall the course was well done and easy to understand. Close to the end of the course the multiple choice questions and the selection circle. Were space out far a part which made it difficult to figure which answer went with the question."
The course provides ample opportunities for learners to practice writing professional emails and receive feedback on their work, which is crucial for skill development.
"I have learned a lot of things in this course including the basic parts of professional emails, communication styles/cultures, language and the context of professional emails. I recommend this course for all the students and professionals as well. Thank you."
"This course helped me in email writing. It reminded me of the Dos and Don'ts. Three things that I've learned: be polite and mindful of the recipient's culture, be professional by using proper grammar, and always double-check your email before sending it. This course is very informative and organized."
"I really appreciate this course. It's an-eye-opener. I've learnt so much to help improve my professional use of email.Thanks to my moderator.Thanks to my friends from around the world.Thanks to covenant University for the great privilege to enhance and build capacity."
Learners emphasize the direct applicability of the skills they gain to their professional lives, enhancing their communication and email writing abilities.
"This course will help you to understand low-context and high-context culture. The best way to structure an email with a subject line, greeting, email text and closing that work in concert for effectiveness. Many more great instructions to help the writer create effective communication."
"I have joined a lot of classes here in Coursera in the past, but this was the first one I finished. The lessons were short but insightful, and the instructor kept the video lessons fun and interesting. Thank you, Coursera, Georgia Tech, and Mr. Landers for the lessons. Highly recommended!"
"I wanted to take this course for beginner who will enter the professional world. I love every detail in this course and so many explanation for better understanding. It increase the knowledge regarding the basic communication matter for email writing. This is very important."
The course delves into the nuances of professional email etiquette, such as appropriate salutations, closing remarks, and tone, ensuring that learners can communicate respectfully and effectively.
"As a student and I enroll it for free , but after I started learning it looked like I have paid thousand bucks to an online tutorials , because the best teacher always charges high Thank You "
"I am happy to go through this course. Thank you sir for giving instructions. And also thank you my peers for rreviewing my assignments help me to improve. I hope to continue courses in coursera. Thank you very much for all."
"I learned very good tips from this course and have certainly noticed my emails improve. The reason for a missing star is the peer review. While I enjoyed this feature a lot, I would have preferred to have at least one instructor review and feedback."
Learners praise the instructor, Gerry Landers, for his engaging teaching style, clear explanations, and positive demeanor, which contribute to an enjoyable and effective learning experience.
"I am glad to participate in this course. I really appreciate it and thankful for the coursera team. I also thanks to the professor Mr. Gerry Landers who have given wonderful speech with explanation, examples. This course is very useful to students as well as professionals also. Thank You."
"Dear Garry sir,
I wanted to take a moment to express my appreciation for your excellent teaching. Your dedication to providing high-quality online education is truly appreciated, and I am grateful for the opportunity to have taken this course.Best regards,
Shafiq U Rehman"
"The course was incredible, because I got to know the communication of other cultures in addition to improving my professional writing. In addition, the structure and content of the course provided by the teacher were simple, direct and objective. Excellent job, Mr. Landers."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Write Professional Emails in English with these
activities:
Revisit Cross-Cultural Communication
Show steps
Brush up on cultural differences that impact business communication to avoid misunderstandings and build effective relationships.
Browse courses on
Cross-Cultural Communication
Show steps
-
Review materials on cross-cultural business communication.
-
Research cultural norms and communication styles of different regions.
-
Reflect on your own cultural biases and how they may influence your email writing.
Sharpen Your Email Etiquette
Show steps
Review best practices for professional email communication to ensure your emails convey the right message and create a positive impression.
Browse courses on
Email Etiquette
Show steps
-
Read articles or watch videos on email etiquette.
-
Analyze examples of appropriate and inappropriate email language.
-
Reflect on your own email writing habits and identify areas for improvement.
Improve Business English Grammar
Show steps
Enhance your understanding of essential grammar rules to improve your email writing skills.
Show steps
-
Follow video tutorials or read articles explaining grammar rules.
-
Choose a reputable online platform or resource for grammar tutorials.
-
Identify areas where your grammar needs improvement.
-
Complete practice exercises to solidify your understanding.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Master Email Formatting Techniques
Show steps
Learn the proper structure and formatting techniques to make your emails professional and visually appealing.
Show steps
-
Review online guides or tutorials on email formatting.
-
Study examples of well-written business emails.
-
Practice writing emails using different formats.
Join a Writing Group
Show steps
Connect with fellow learners or colleagues to exchange feedback, share ideas, and improve your email writing abilities.
Show steps
-
Find a writing group or partner for email writing practice.
-
Share your writing with the group for review and constructive criticism.
-
Provide feedback and support to other members of the group.
Write and Revise Business Emails
Show steps
Gain practical experience by writing and revising various types of business emails to enhance your fluency and accuracy.
Show steps
-
Identify different scenarios that require email communication.
-
Draft email responses using appropriate language and tone.
-
Revise and edit your emails for clarity, precision, and impact.
-
Seek feedback from peers or a mentor to improve your writing.
Build Your Writing Repository
Show steps
Create a collection of email templates, phrases, and resources to serve as a reference for future email writing needs.
Show steps
-
Gather examples of well-written business emails from various sources.
-
Identify and extract common phrases, templates, and best practices.
-
Organize and store these resources for easy access and reference.
Learn from Experts
Show steps
Seek out and explore additional resources such as online courses, books, or webinars to deepen your knowledge and skills in business email writing.
Show steps
-
Identify reputable sources of information on business email writing.
-
Review the materials provided by these sources.
-
Apply what you learn to your own email writing practices.
Craft a Comprehensive Email Guide
Show steps
Take your learning to the next level by creating a comprehensive guide outlining the key principles and techniques of effective business email writing.
Show steps
-
Gather and organize your knowledge and insights on business email writing.
-
Structure the guide in a logical and coherent manner.
-
Write clear and concise content that is accessible to your target audience.
-
Edit and revise your guide for accuracy, clarity, and impact.
-
Share your guide with others to enhance their business communication skills.
Revisit Cross-Cultural Communication
Show steps
Brush up on cultural differences that impact business communication to avoid misunderstandings and build effective relationships.
Browse courses on
Cross-Cultural Communication
Show steps
Show steps
Show steps
- Review materials on cross-cultural business communication.
- Research cultural norms and communication styles of different regions.
- Reflect on your own cultural biases and how they may influence your email writing.
Sharpen Your Email Etiquette
Show steps
Review best practices for professional email communication to ensure your emails convey the right message and create a positive impression.
Browse courses on
Email Etiquette
Show steps
Show steps
Show steps
- Read articles or watch videos on email etiquette.
- Analyze examples of appropriate and inappropriate email language.
- Reflect on your own email writing habits and identify areas for improvement.
Improve Business English Grammar
Show steps
Enhance your understanding of essential grammar rules to improve your email writing skills.
Show steps
Show steps
Show steps
- Follow video tutorials or read articles explaining grammar rules.
- Choose a reputable online platform or resource for grammar tutorials.
- Identify areas where your grammar needs improvement.
- Complete practice exercises to solidify your understanding.
Six other activities
Expand to see all activities and additional details
Show all nine activities
Master Email Formatting Techniques
Show steps
Learn the proper structure and formatting techniques to make your emails professional and visually appealing.
Show steps
Show steps
Show steps
- Review online guides or tutorials on email formatting.
- Study examples of well-written business emails.
- Practice writing emails using different formats.
Join a Writing Group
Show steps
Connect with fellow learners or colleagues to exchange feedback, share ideas, and improve your email writing abilities.
Show steps
Show steps
Show steps
- Find a writing group or partner for email writing practice.
- Share your writing with the group for review and constructive criticism.
- Provide feedback and support to other members of the group.
Write and Revise Business Emails
Show steps
Gain practical experience by writing and revising various types of business emails to enhance your fluency and accuracy.
Show steps
Show steps
Show steps
- Identify different scenarios that require email communication.
- Draft email responses using appropriate language and tone.
- Revise and edit your emails for clarity, precision, and impact.
- Seek feedback from peers or a mentor to improve your writing.
Build Your Writing Repository
Show steps
Create a collection of email templates, phrases, and resources to serve as a reference for future email writing needs.
Show steps
Show steps
Show steps
- Gather examples of well-written business emails from various sources.
- Identify and extract common phrases, templates, and best practices.
- Organize and store these resources for easy access and reference.
Learn from Experts
Show steps
Seek out and explore additional resources such as online courses, books, or webinars to deepen your knowledge and skills in business email writing.
Show steps
Show steps
Show steps
- Identify reputable sources of information on business email writing.
- Review the materials provided by these sources.
- Apply what you learn to your own email writing practices.
Craft a Comprehensive Email Guide
Show steps
Take your learning to the next level by creating a comprehensive guide outlining the key principles and techniques of effective business email writing.
Show steps
Show steps
Show steps
- Gather and organize your knowledge and insights on business email writing.
- Structure the guide in a logical and coherent manner.
- Write clear and concise content that is accessible to your target audience.
- Edit and revise your guide for accuracy, clarity, and impact.
- Share your guide with others to enhance their business communication skills.
Career center
Learners who complete Write Professional Emails in English will develop knowledge and skills
that may be useful to these careers:
Copywriter
Copywriter
Copywriters create written content for marketing and advertising campaigns. This course can help you develop strong writing skills and learn how to write persuasive copy that drives conversions.
Editor
Editor
Editors review, revise, and improve written content to ensure that it is clear, concise, and error-free. This course can help you develop strong writing skills and learn how to effectively edit and proofread written content.
Content Writer
Content Writer
Content Writers create written content for websites, blogs, and other online platforms. This course can help you develop strong writing skills and learn how to write effective content that engages your audience.
Grant Writer
Grant Writer
Grant Writers prepare and submit grant proposals to secure funding for organizations. This course can help you improve your writing skills and learn how to effectively communicate the value of your projects to potential funders.
Marketing Manager
Marketing Manager
Marketing Managers plan and execute marketing campaigns to promote products and services. This course can help you develop strong writing skills, which will be essential for creating effective marketing materials.
Public Relations Specialist
Public Relations Specialist
Public Relations Specialists manage the public image of organizations and build relationships with the media. This course can help you develop strong writing skills, which will be essential for crafting press releases, media advisories, and other public relations materials.
Technical Writer
Technical Writer
Technical Writers create instruction manuals, help articles, and other documentation to help users understand complex technical concepts. This course can help you develop strong writing skills that will be essential for producing clear and concise documentation.
Journalist
Journalist
Journalists research, write, and report on news stories for newspapers, magazines, and other media outlets. This course can help you develop strong writing skills, which will be essential for writing clear and concise news articles.
Digital Marketing Specialist
Digital Marketing Specialist
Digital Marketing Specialists plan and execute digital marketing campaigns to reach target audiences. This course can help you develop strong writing skills, which will be essential for creating effective marketing content.
Sales Representative
Sales Representative
Sales Representatives sell products and services to customers. They also build relationships with customers and provide them with support. This course can help you develop strong writing skills, which will be essential for creating effective sales proposals and other marketing materials.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. They also communicate with stakeholders to ensure that projects are completed on time and within budget. This course can help you develop strong writing skills, which will be essential for communicating effectively with stakeholders and documenting project plans.
Technical Support Specialist
Technical Support Specialist
Technical Support Specialists provide technical support to customers. They troubleshoot problems and provide solutions to help customers use products and services effectively. This course can help you develop strong writing skills, which will be essential for communicating effectively with customers.
Business Consultant
Business Consultant
As a Business Consultant, you advise organizations on how to improve their operations and achieve their goals. This course would likely be useful for you because it can help you develop the communication skills you need to effectively interact with clients and other stakeholders.
Web Developer
Web Developer
Web Developers design and develop websites. They also maintain and update websites to ensure that they are functioning properly. This course may be useful for you because it can help you develop the writing skills you need to communicate with clients and other stakeholders about your work.
UX Designer
UX Designer
UX Designers design user interfaces for websites and other digital products. They focus on creating user experiences that are both effective and enjoyable. This course may be useful for you because it can help you develop the writing skills you need to communicate with clients and other stakeholders about your work.
For more career information including salaries, visit:
OpenCourser.com/course/rj8u37/write
Reading list
We've selected 15 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Write Professional Emails in English.
This classic guide to writing must-read for anyone who wants to improve their writing skills. It offers clear and concise advice on grammar, punctuation, and style.
This practical guide to writing offers advice on everything from finding your voice to structuring your arguments.
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This comprehensive guide to editing covers everything from grammar and punctuation to structure and style.
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Valuable resource for anyone who wants to learn how to write clean and maintainable code.
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Classic guide to writing clean and maintainable code.
Valuable resource for anyone who wants to learn how to write professional-quality code.
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This classic book on software development must-read for anyone who wants to learn how to manage software projects effectively.
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Valuable resource for anyone who wants to learn how to manage software teams effectively.
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Valuable resource for anyone who wants to learn how to manage software projects effectively.
Valuable resource for anyone who wants to learn how to estimate software development projects accurately.
Valuable resource for anyone who wants to learn how to develop software quickly and efficiently.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/rj8u37/write
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Effort
3-4 hours/week
Via
Coursera
Institution
Georgia Institute of Technology
Instructor
Gerry Landers
Language
English
Transcripts
Español
Français
Português
Deutsch
Italiano
中文
العربية
한국어
日本語
हिंदी
Nederlands
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آذربایجان دیلی
Slovenčina
This course belongs to a
collection
called
Improve Your English Communication Skills. It's comprised of four courses:
- Build Your Professional ePortfolio in English
- Take Your English Communication Skills to the Next Level
- Speak English Professionally: In Person, Online & On the Phone
- Write Professional Emails in English (viewing)
Good to know
Teaches the basics of effective business email writing in English, which is important for career success and clarity in communication
Helps learners improve their written English skills overall, which is useful for all professional communication
Instructs learners on how to write effective subject lines and email text, which is an important part of clear communication
Provides learners with an opportunity to write and receive feedback on their email writing, which is helpful for improvement
Covers important aspects of business email writing, such as tone and level of formality, which is essential for professional communication
Helps learners understand how culture affects business email writing, which is important for effective communication in a globalized business environment
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