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Amalia B. Stephens

Do you want to speak better English? This course will help you reach that goal. Speak English Professionally: In person, Online and On the Phone will boost your English speaking skills. In this 5 week course, you will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests on the phone. You will study and role play effective interviewing. You will prepare and give a sales “pitch”, introducing a product or service. Throughout the course, you will adjust how you speak English and you will become more fluent and accurate when you speak. You will demonstrate culturally appropriate body language and tone. As you work through the course, you will complete self- and peer-evaluations. Through a combination of lectures, comprehension and vocabulary quizzes, practice and performance, you’ll gain the skills and confidence to communicate well in English, anywhere in the world.

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Do you want to speak better English? This course will help you reach that goal. Speak English Professionally: In person, Online and On the Phone will boost your English speaking skills. In this 5 week course, you will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests on the phone. You will study and role play effective interviewing. You will prepare and give a sales “pitch”, introducing a product or service. Throughout the course, you will adjust how you speak English and you will become more fluent and accurate when you speak. You will demonstrate culturally appropriate body language and tone. As you work through the course, you will complete self- and peer-evaluations. Through a combination of lectures, comprehension and vocabulary quizzes, practice and performance, you’ll gain the skills and confidence to communicate well in English, anywhere in the world.

By the end of this course you will:

• Change how you speak English

• Improve your pronunciation and fluency

• Increase your English vocabulary

• Identify how culture influences your speech

• Use culture to help you speak correctly

• Demonstrate the best body language for different cultural settings

• Know statements, questions and responses for different settings and situations

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What's inside

Syllabus

Communicate in Person: The Power of Face to Face Connections
Through the lessons this module, you will be able to work on professional conversational vocabulary and proper word stress and intonation. After the final lesson you will be able to present a short "Elevator Speech."
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Emphasizes both verbal and non-verbal skills, which are equally valuable in professional settings
Taught by an instructor recognized for their professional experience
Well adapted to learners who need the best tactics for speaking up and being heard in online and offline professional settings
Suitable for those looking to develop strategies for communicating effectively with colleagues from other countries
Learners will appreciate the interactive materials and multimodal approach that stimulates thoughtful learning

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Reviews summary

Improve professional english speaking skills

According to learners, this course is a valuable resource for improving professional English communication. Students particularly appreciate the focus on practical scenarios like phone calls, online meetings, and interviews. Many highlight how the course helped them gain confidence in speaking English professionally. The content is often described as clear and easy to follow, covering important aspects like pronunciation, fluency, and cultural nuances. Some learners note that the peer evaluation assignments are a key component, although the quality of feedback received can vary. Overall, it is seen as a highly beneficial course for those looking to enhance their professional English speaking abilities.
Peer reviews are key but quality varies.
"The peer evaluation assignments are good practice, but sometimes the feedback I received wasn't very detailed."
"Reliance on peer reviews means feedback quality depends heavily on other participants."
"I received some very helpful and constructive feedback from peers, which was great."
"While the peer review concept is solid, inconsistent feedback can be a challenge."
Helpful guidance on pronunciation and fluency.
"The pronunciation tips and exercises were very effective in helping me sound more natural."
"I appreciated the specific focus on word stress and intonation patterns."
"Working on tricky sounds and number pronunciation significantly improved my clarity."
"The course provided valuable insights into improving my fluency and reducing errors."
Material is clear, structured, and easy to understand.
"The lectures were clear and concise, making complex concepts easy to grasp."
"I found the structure of the course very logical, moving from basics to specific scenarios."
"The explanations on pronunciation and intonation were particularly helpful and easy to follow."
"The course content is well-organized and presented in an engaging way."
Helped many learners feel more confident speaking.
"Completing this course significantly boosted my confidence in speaking English during meetings."
"I feel much more comfortable speaking on the phone professionally after the practice exercises."
"The emphasis on practical application really helped me overcome my hesitation when speaking English at work."
"This course gave me the confidence to engage more actively in professional discussions."
Offers practical skills for professional settings.
"The lessons focusing on phone conversations and interviews were incredibly helpful and directly applicable to my job."
"I really liked the modules on online meetings and presentations; they covered real-life situations I face."
"Learned useful phrases and strategies for different professional scenarios like agreeing or disagreeing in discussions."
"This course gave me the tools I needed to feel more prepared for professional interactions in English."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Speak English Professionally: In Person, Online & On the Phone with these activities:
Create a Personal English Vocabulary List
Compile a list of new vocabulary encountered during the course to expand your English vocabulary.
Browse courses on Vocabulary Building
Show steps
  • Review Course Materials and Identify New Vocabulary
  • Record New Vocabulary in a Dedicated Vocabulary List
  • Categorize and Organize Vocabulary for Easy Reference
Review Basic Phonetic Transcription
Refresh your understanding of basic phonetic transcription to aid in accurate pronunciation.
Browse courses on phonetics
Show steps
  • Review the International Phonetic Alphabet (IPA)
  • Practice Transcribing Simple Words and Phrases
Review pronunciation basics
Starting off with the basics will strengthen your English speaking skills.
Browse courses on Pronunciation
Show steps
  • Go over the International Phonetic Alphabet (IPA)
  • Listen to native English speakers and practice imitating their pronunciation
Ten other activities
Expand to see all activities and additional details
Show all 13 activities
Tongue twisters
Improving your fluency and accuracy in English speech is key.
Browse courses on Pronunciation
Show steps
  • Find tongue twisters online or in a book
  • Practice saying them slowly at first, focusing on pronouncing each sound clearly
  • Gradually increase your speed as you become more comfortable
Attend a pronunciation workshop
Pronunciation can be challenging, but workshops can provide expert guidance.
Browse courses on Pronunciation
Show steps
  • Research and find pronunciation workshops in your area or online
  • Attend the workshop and actively participate in the exercises
Learn about Cultural Influences on Speech
Study tutorials to understand how cultural influences can impact professional speech and body language.
Browse courses on Cultural Influences
Show steps
  • Identify Different Cultural Norms Related to Speech
  • Research Case Studies of Cultural Misunderstandings
  • Practice Adapting Your Speech Style to Different Cultures
Attend a Presentation Skills Workshop
Enroll in a workshop that focuses on developing and refining presentation skills for delivering effective speeches.
Browse courses on Presentation Skills
Show steps
  • Identify a Presentation Skills Workshop to Attend
  • Participate Actively in Workshop Activities and Discussions
  • Practice Presenting a Speech Using Techniques Learned
English listening comprehension exercises
Being able to understand spoken English is essential for effective communication.
Browse courses on Listening Comprehension
Show steps
  • Locate a video or audio recording in English
  • Listen to the recording once or twice without taking notes.
  • Take notes on the main points of what you heard during your second listen
  • Translate your notes into your native language or explain each point to a friend or family member
Attend an English conversation group
Practicing speaking English with actual people is a great way to improve your skills.
Browse courses on English Conversation
Show steps
  • Find a local group or join online through platforms like Meetup or English-speaking apps
  • Attend the meetings regularly and participate in the conversations
Practice Giving a Sales Pitch
Practice your sales pitches to prepare for giving presentations in a professional setting.
Show steps
  • Identify the Target Audience
  • Research the Product or Service
  • Create an Outline for Your Pitch
  • Practice Delivering Your Pitch
  • Get Feedback and Refine Your Pitch
Participate in Mock Interviews
Engage in mock interview sessions to practice and seek feedback on your interview skills.
Browse courses on Interview Skills
Show steps
  • Find a Partner for Mock Interviews
  • Prepare Questions and Research Interview Techniques
  • Take Turns Conducting and Participating in Mock Interviews
  • Provide and Receive Feedback on Interview Performance
Record yourself speaking English
To improve, practice speaking English out loud.
Show steps
  • Choose a topic to talk about
  • Talk for 2-3 minutes, recording yourself
  • Listen back to your recording and identify areas where you can improve
Volunteer as an English tutor
Teaching others is a great way to solidify your understanding and fluency.
Show steps
  • Inquire at local schools, community colleges or non-profit organizations about any English tutoring volunteer opportunities
  • Prepare lesson plans and materials to teach English

Career center

Learners who complete Speak English Professionally: In Person, Online & On the Phone will develop knowledge and skills that may be useful to these careers:
Sales Manager
A Sales Manager leads and motivates a team of sales representatives to achieve sales targets. Speak English Professionally: In Person, Online & On the Phone may be useful when pitching products or services to potential customers.
Customer Service Manager
A Customer Service Manager manages a team of customer service representatives and ensures that customers receive a high level of service. Speak English Professionally: In Person, Online & On the Phone may be useful when interacting with customers and resolving their issues.
Human Resources Manager
A Human Resources Manager develops and implements policies and procedures that relate to employees. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with employees and candidates.
Marketing Manager
A Marketing Manager develops and implements marketing campaigns to promote products or services. Speak English Professionally: In Person, Online & On the Phone may be useful when creating and delivering marketing presentations.
Event Planner
An Event Planner organizes and coordinates events, such as conferences, weddings, and parties. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with clients and vendors.
Entrepreneur
An Entrepreneur starts and runs their own business. Speak English Professionally: In Person, Online & On the Phone may be useful when pitching ideas to investors and building relationships with customers.
Public relations manager
A Public Relations Manager builds and maintains a positive image for an organization. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with the media and the public.
Journalist
A Journalist researches, writes, and reports on news stories. Speak English Professionally: In Person, Online & On the Phone may be useful when interviewing sources and writing articles.
Management Consultant
A Management Consultant advises businesses on how to improve their operations and achieve their goals. Speak English Professionally: In Person, Online & On the Phone may be useful when presenting ideas and recommendations to clients.
Lawyer
A Lawyer provides legal advice and representation to clients. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with clients and the court.
Doctor
A Doctor treats and diagnoses illnesses and injuries. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with patients and their families.
Nurse
A Nurse provides care to patients under the supervision of a doctor. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with patients and their families.
Financial Analyst
A Financial Analyst uses data analysis techniques to advise companies and individuals on potential investments. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating financial information to clients.
Social Worker
A Social Worker helps people to cope with personal and social problems. Speak English Professionally: In Person, Online & On the Phone may be useful when communicating with clients and their families.
Teacher
A Teacher teaches and supports the education of students from kindergarten through to high school. Speak English Professionally: In Person, Online & On the Phone may be useful in teaching students to improve their English communication skills and pronunciation.

Reading list

We've selected 34 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Speak English Professionally: In Person, Online & On the Phone.
As a comprehensive dictionary of the English language, the Oxford English Dictionary is an essential reference tool for learners seeking to expand their vocabulary and deepen their understanding of English words and their usage. It provides detailed definitions, etymologies, and examples of usage, making it an invaluable resource for both academic and professional settings.
Merriam-Webster's Collegiate Dictionary is another excellent resource for learners looking to enhance their vocabulary and understanding of English words. It offers clear and concise definitions, along with pronunciation guides and usage examples, making it a practical and user-friendly reference tool for both students and professionals.
Provides a comprehensive overview of English communication skills essential for business settings. It covers topics such as making presentations, negotiating, and communicating across cultures, enhancing learners' ability to succeed in international business environments.
Comprehensive guide to English for business communication, covering topics such as writing emails, making presentations, and negotiating contracts. It valuable resource for anyone who wants to improve their English language skills in a business context.
Provides practical advice and exercises on how to develop and improve your professional communication skills, including how to write effective emails, resumes, and cover letters, and how to communicate effectively in meetings and presentations.
This comprehensive encyclopedia provides a deep dive into the history, structure, and usage of the English language. It covers a wide range of topics, including grammar, pronunciation, vocabulary, and cultural influences, making it a valuable resource for learners seeking a deeper understanding of the language.
Explores the impact of cultural differences on business practices and interactions. It provides a framework for understanding cultural norms and values, enabling learners to adapt their communication styles and strategies to succeed in a globalized economy.
As a practical guide to intercultural communication, this book provides valuable insights into cross-cultural interactions. It covers topics such as cultural values, communication styles, and conflict resolution, helping learners develop the skills and knowledge needed to navigate cultural diversity effectively.
This vocabulary builder is designed to help learners expand their English vocabulary through a thematic approach. It organizes words into meaningful categories, making it easier to remember and apply them in various contexts, enhancing their fluency and comprehension.
This comprehensive guide to presentation skills offers practical advice and techniques for delivering effective presentations. It covers topics such as planning, structure, visuals, and delivery, helping learners develop their public speaking abilities and communicate their ideas with impact.
Provides a comprehensive overview of business communication, covering both verbal and nonverbal communication. It includes tips on how to communicate effectively in different situations, such as meetings, presentations, and negotiations.
This handbook provides a comprehensive overview of the field of applied linguistics, including the history, theory, and practice of language teaching and learning, and the application of linguistics to other fields such as speech therapy and language assessment.
Classic guide to management, providing practical advice on how to manage effectively. It covers topics such as planning, organizing, leading, and controlling.
This practical guide to body language provides valuable insights into nonverbal communication cues. It covers various aspects of body language, including gestures, facial expressions, and posture. Understanding these cues can enhance interpersonal communication skills and improve professional interactions.
This reader provides a collection of essays and articles on the topic of intercultural communication, including the challenges and opportunities of communicating across cultures, and the impact of culture on communication.
Comprehensive guide to English grammar. It covers all the essential grammar topics, from basic to advanced. It valuable resource for anyone who wants to improve their understanding of English grammar.
This guide offers insights into cultural differences and etiquette around the world. It explores various aspects of culture, such as social norms, communication styles, and business practices, helping learners navigate cultural diversity effectively. Understanding cultural nuances can enhance cross-cultural interactions and build stronger global connections.
Comprehensive guide to advanced English grammar. It covers topics such as conditionals, modal verbs, and passive voice. It valuable resource for anyone who wants to improve their understanding of advanced English grammar.
Provides a comprehensive overview of the pronunciation of English as an international language, including the different accents of English and the challenges of teaching and learning English pronunciation.
This handbook provides a comprehensive overview of the field of language and social interaction, including the relationship between language and culture, and the role of language in social interaction.
This handbook provides a comprehensive overview of the field of language and communication, including the different approaches to the study of language and communication, and the application of language and communication research to other fields.
Comprehensive dictionary of the English language. It contains over 470,000 words and phrases, with definitions and usage examples. It valuable resource for anyone who wants to improve their vocabulary.
Comprehensive dictionary of the English language designed for learners of English as a second language. It contains over 230,000 words and phrases, with definitions and usage examples. It valuable resource for anyone who wants to improve their vocabulary.
This handbook provides a comprehensive overview of the field of sociolinguistics, including the relationship between language and society, and the different approaches to the study of sociolinguistics.
Comprehensive dictionary of English collocations. It contains over 60,000 collocations, with definitions and usage examples. It valuable resource for anyone who wants to improve their vocabulary and fluency.
This website comprehensive language learning platform. It offers lessons with native speakers in over 50 languages, including English. It valuable resource for anyone who wants to improve their speaking and listening skills.
This website comprehensive thesaurus of the English language. It contains over 3 million synonyms and antonyms. It valuable resource for anyone who wants to improve their vocabulary.
This handbook provides a comprehensive overview of the field of pragmatics, including the study of how language is used in context.
This website comprehensive vocabulary builder. It contains over 200,000 words and phrases, with definitions and usage examples. It valuable resource for anyone who wants to improve their vocabulary.
This handbook provides a comprehensive overview of the field of conversation analysis, including the study of how talk is organized and how it is used to achieve social actions.
This handbook provides a comprehensive overview of the field of discourse analysis, including the different approaches to the study of discourse and the application of discourse analysis to other fields.
This handbook provides a comprehensive overview of the field of language acquisition, including the different theories and models of language acquisition, and the application of language acquisition research to other fields.
This handbook provides a comprehensive overview of the field of psycholinguistics, including the study of how language is processed and produced in the brain.
This handbook provides a comprehensive overview of the field of applied linguistics, including the different approaches to the study of applied linguistics and the application of applied linguistics research to other fields.

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