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Outlook 2019 Power Users

Learn the deeper aspects of Outlook 2019 and realize its full potential. In this course, Outlook 2019 Power Users, you advance your training with Outlook 2019. First, you will learn how to create and manage both contacts and contact groups. Next, you’ll see how to print Outlook items (emails, contacts, and calendars). Finally, you’ll discover how to customize Outlook settings and how to perform more advanced scheduling. When you’re finished with this course, you will have the skills and knowledge of Outlook 2019 needed to successfully use Outlook collaboration features in a business environment (and continue your preparation for...

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Know what's good

, what to watch for

, and possible dealbreakers

Develops professional skills and deep expertise in managing contacts, printing items, and customizing Outlook settings in a business environment

Taught by Heather Ackmann

Covers unique perspectives on advanced scheduling and contact management in Outlook

Takes a creative approach to teaching Outlook 2019

Explores managing contacts and contact groups, a standard feature in business communication

Requires learners to come in with foundational knowledge of Outlook

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Career center

Learners who complete Outlook 2019 Power Users will develop knowledge and skills that may be useful to these careers:

Information Technology Project Manager

Information Technology Project Managers plan and execute technology projects. They may work with a team of IT professionals to implement new systems or upgrade existing ones. This course may be useful for building a foundation for a career as an Information Technology Project Manager by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills can be helpful for managing IT projects and communicating with stakeholders.

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Systems Analyst

Systems Analysts analyze and design computer systems. They may work with users to gather requirements and develop solutions. This course may be useful for building a foundation for a career as a Systems Analyst by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills can be helpful for managing system development projects and communicating with stakeholders.

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Computer Programmer

Computer Programmers write and maintain computer code. They may work with a team of programmers to develop new software or improve existing ones. This course may be useful for building a foundation for a career as a Computer Programmer by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills can be helpful for managing software development projects and communicating with team members.

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Software Engineer

Software Engineers design, develop, and maintain software systems. They may work with a team of engineers to build new features or improve existing ones. This course may be useful for building a foundation for a career as a Software Engineer by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills can be helpful for managing software development projects and communicating with team members.

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Data Analyst

Data Analysts collect, analyze, and interpret data to identify trends and patterns. They may use statistical software to develop models and visualizations. This course may be useful for building a foundation for a career as a Data Analyst by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills can be helpful for managing data and communicating findings to stakeholders.

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Product Manager

Product Managers are responsible for the development and management of products. They may work with engineers, designers, and marketers to bring products to market. This course can help build a foundation for a career as a Product Manager by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing product development and communicating with stakeholders.

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Marketing Manager

Marketing Managers develop and execute marketing campaigns to promote products or services. They may conduct market research, develop advertising materials, and manage social media. This course can help build a foundation for a career as a Marketing Manager by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing marketing campaigns and communicating with customers.

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Sales Representative

Sales Representatives sell products or services to businesses or individuals. They may develop sales strategies, build relationships with customers, and close deals. This course can help build a foundation for a career as a Sales Representative by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing customer relationships and tracking sales progress.

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Business Analyst

Business Analysts identify and analyze business needs to improve processes and systems. They may work with stakeholders to gather requirements, develop solutions, and implement changes. This course can help build a foundation for a career as a Business Analyst by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively gathering and managing requirements from stakeholders.

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Operations Manager

Operations Managers are responsible for the day-to-day operations of a business. They may oversee tasks such as production, inventory, and customer service. This course can help build a foundation for a career as an Operations Manager by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing a business's operations and resources.

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Project Coordinator

Project Coordinators assist with the planning, execution, and completion of projects. They may perform tasks such as scheduling meetings, tracking progress, and managing budgets. This course can help build a foundation for a career as a Project Coordinator by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing projects and communicating with stakeholders.

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Executive Assistant

Executive Assistants provide high-level administrative and personal support to executives and other senior-level managers. They may perform tasks such as managing schedules, arranging travel, and preparing presentations. This course can help build a foundation for a career as an Executive Assistant by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing an executive's schedule and communications.

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Office Manager

Office Managers are responsible for the day-to-day operations of an office. They may oversee tasks such as budgeting, purchasing, and human resources. This course can help build a foundation for a career as an Office Manager by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing an office and its resources.

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Administrative Assistant

Administrative Assistants provide administrative and clerical support to organizations and individuals. They may perform tasks such as scheduling appointments, managing email, and preparing presentations. This course can help build a foundation for a career as an Administrative Assistant by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively managing schedules and communications.

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Customer Service Representative

Customer Service Representatives assist customers with inquiries or issues. They may answer questions about products or services, process orders, or resolve complaints. This course can help build a foundation for a career as a Customer Service Representative by teaching skills such as managing contacts and contact groups, printing Outlook items, and customizing Outlook settings. These skills are essential for effectively communicating with customers and resolving their issues.

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Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Outlook 2019 Power Users.

Windows 10 Inside Out