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Business Analysis

Working with Use Cases

4.5 Filled star Filled star Filled star Filled star Empty star
Based on 9,568 ratings
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Don Hussey

Use cases are one of the most commonly used techniques for analyzing and modeling systems and business processes.  They are a core component of every Business Analyst's toolbox.

This course will give you everything you need to know to get up and running with this powerful methodology of analysis.

The course consists of four lectures plus a case study.  It should take no longer than two hours to complete.

Students will be able to download a use case template for their own personal or business use.

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What's inside

Learning objectives

  • Understand what use cases are and when to use them
  • Learn the components of use cases
  • Acquire best practices in use case modeling

Syllabus

Welcome
Welcome to Working with Use Cases
Before you move on... GET THESE DOWNLOADS!
Use Cases
Read more

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches use cases in business analysis, which is standard in industry
Suitable for beginners looking to get started with use cases
Offers practical guidance for developing and modeling use cases
Covers a range of use case modeling techniques, including flowcharts and diagrams
Provides a use case template for personal or business use
Requires familiarity with basic business analysis concepts as prerequisites

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Reviews summary

Practical introduction to use cases

According to learners, this course provides a clear and concise introduction to use cases, making it an excellent starting point for those new to business analysis techniques. Many students found the downloadable template and case study scenario particularly useful for practical application. However, some reviewers note that while it covers the essentials well, the course is quite short in duration and remains basic in scope, suggesting it may not offer sufficient depth for experienced professionals or complex projects.
Ideal for novices, potentially too basic for experts.
"As a complete beginner, this course was perfect to get me started with use cases."
"If you are experienced, this course may be too basic for your needs."
"Good course for a newbie. Experienced folks probably won't learn much new."
"Foundations were covered well, but I was hoping for a bit more advanced technique."
Short duration covers basics, but lacks depth.
"The course is very short and gives a good overview, but leaves you wanting more detail."
"It's a quick run through the subject. It's useful for a basic understanding."
"Good basic material but could be more detailed regarding different scenarios and complexities."
"While informative, it felt a bit rushed and could benefit from expanded examples."
Template and case study aid practical learning.
"The Use case document templates are valuable resources that I plan on using in my work."
"The use case template is helpful and it really makes me feel more confident in using one."
"The case study was a really good way to practice developing use cases."
"I found the included use case template very handy for immediate use."
Offers a simple, effective start for beginners.
"This course is an excellent introductory course for anyone wanting to learn about use cases."
"A very good and simple introduction about use cases. I liked how it explained the components of a use case."
"Great course for starters looking for the basic information on use cases."
"It gave me a solid foundation on Use Cases and helped me better understand them."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business Analysis: Working with Use Cases with these activities:
Review the basics of use cases
By reviewing the basics of use cases before the course begins, you'll be better prepared to understand the concepts covered in the course and to apply them to your own work.
Browse courses on Use Cases
Show steps
  • Read the course description
  • Review your notes from any previous courses on systems analysis or requirements engineering
  • Read a few articles or blog posts about use cases
Watch a tutorial on use case modeling
Watching a tutorial on use case modeling will help you to learn the basics of the technique and to see how it can be applied to real-world systems.
Show steps
  • Search for a tutorial on use case modeling
  • Watch the tutorial
Create a use case diagram for a simple system
Creating a use case diagram for a simple system will help you to practice the skills you'll learn in the course and to apply them to a real-world scenario.
Browse courses on Use Case Diagrams
Show steps
  • Identify the actors in the system
  • Identify the use cases in the system
  • Create a use case diagram that shows the relationships between the actors and use cases
Five other activities
Expand to see all activities and additional details
Show all eight activities
Discuss use cases with a classmate
Discussing use cases with a classmate will help you to better understand the concepts covered in the course and to apply them to your own work.
Browse courses on Use Cases
Show steps
  • Find a classmate who is also taking the course
  • Set up a time to meet with your classmate
  • Discuss use cases with your classmate
Write a use case for a feature in a software system
Writing a use case for a feature in a software system will help you to apply the skills you'll learn in the course to a real-world project and to improve your understanding of the software development process.
Browse courses on Use Cases
Show steps
  • Identify a feature in a software system that you want to write a use case for
  • Identify the actors in the system
  • Identify the use case in the system
  • Create a use case that describes the feature
Attend a meetup on use cases
Attending a meetup on use cases will allow you to connect with other people who are interested in the topic and to learn from their experiences.
Browse courses on Use Cases
Show steps
  • Find a meetup on use cases
  • Attend the meetup
  • Talk to other people who are interested in use cases
Develop a use case model for a new system
Developing a use case model for a new system will help you to apply the skills you'll learn in the course to a real-world project and to improve your understanding of the systems development process.
Show steps
  • Identify the scope of the new system
  • Identify the actors in the system
  • Identify the use cases in the system
  • Create a use case model that describes the system
Participate in a use case modeling competition
Participating in a use case modeling competition will challenge you to apply your skills to a real-world problem and to compete against other students.
Show steps
  • Find a use case modeling competition
  • Register for the competition
  • Develop a use case model for the competition
  • Submit your use case model to the competition

Career center

Learners who complete Business Analysis: Working with Use Cases will develop knowledge and skills that may be useful to these careers:
Business Analyst
A Business Analyst helps organizations improve their performance by analyzing and modeling systems and business processes. This course provides a comprehensive introduction to use cases, one of the most commonly used techniques for business analysis. By learning how to develop and use use cases, you can gain the skills necessary to succeed as a Business Analyst.
See salaries and explore the career path for Business Analyst
Product Manager
A Product Manager is responsible for managing the development and launch of new products or features. This course provides insights into the use of use cases in product development. By understanding how to use cases can help define and refine product requirements, you can gain the knowledge and skills necessary to succeed as a Product Manager.
See salaries and explore the career path for Product Manager
Systems Analyst
A Systems Analyst designs, develops, and implements computer systems. This course provides a foundation in use case modeling, which is essential for understanding and documenting the requirements of a computer system. By learning how to use cases, you can gain the skills necessary to succeed as a Systems Analyst.
See salaries and explore the career path for Systems Analyst
Software Engineer
A Software Engineer designs, develops, and tests software applications. This course provides an introduction to use cases, which are essential for gathering and documenting the requirements of a software application. By learning how to use cases, you can gain the skills necessary to succeed as a Software Engineer.
See salaries and explore the career path for Software Engineer
Business Consultant
A Business Consultant helps organizations improve their performance by providing advice and guidance. This course provides a foundation in use case modeling, which can be used to analyze and document the processes of an organization. By learning how to use cases, you can gain the skills necessary to succeed as a Business Consultant.
See salaries and explore the career path for Business Consultant
Project Manager
A Project Manager plans, organizes, and executes projects. This course provides an overview of use cases, which can be used to define and track the requirements of a project. By learning how to use cases, you can gain the skills necessary to succeed as a Project Manager.
See salaries and explore the career path for Project Manager
Quality Assurance Analyst
A Quality Assurance Analyst tests and evaluates software applications to ensure they meet the requirements of the customer. This course provides an introduction to use cases, which can be used to document and test the requirements of a software application. By learning how to use cases, you can gain the skills necessary to succeed as a Quality Assurance Analyst.
See salaries and explore the career path for Quality Assurance Analyst
Technical Writer
A Technical Writer creates and maintains documentation for software and hardware products. This course provides an overview of use cases, which can be used to document the requirements and functionality of a product. By learning how to use cases, you can gain the skills necessary to succeed as a Technical Writer.
See salaries and explore the career path for Technical Writer
User Experience Designer
A User Experience Designer designs and evaluates the user experience of software and hardware products. This course provides an introduction to use cases, which can be used to document and analyze the user requirements of a product. By learning how to use cases, you can gain the skills necessary to succeed as a User Experience Designer.
See salaries and explore the career path for User Experience Designer
Data Analyst
A Data Analyst collects, analyzes, and interprets data to help organizations make better decisions. This course provides an overview of use cases, which can be used to document and analyze the data requirements of an organization. By learning how to use cases, you can gain the skills necessary to succeed as a Data Analyst.
See salaries and explore the career path for Data Analyst
Market Researcher
A Market Researcher studies the market to understand the needs of customers. This course provides an overview of use cases, which can be used to document and analyze the needs of customers. By learning how to use cases, you can gain the skills necessary to succeed as a Market Researcher.
See salaries and explore the career path for Market Researcher
Sales Engineer
A Sales Engineer helps customers understand and purchase products and services. This course provides an overview of use cases, which can be used to document and analyze the needs of customers. By learning how to use cases, you can gain the skills necessary to succeed as a Sales Engineer.
See salaries and explore the career path for Sales Engineer
Customer Success Manager
A Customer Success Manager helps customers achieve success with products and services. This course provides an overview of use cases, which can be used to document and analyze the needs of customers. By learning how to use cases, you can gain the skills necessary to succeed as a Customer Success Manager.
See salaries and explore the career path for Customer Success Manager
Technical Support Engineer
A Technical Support Engineer provides technical support to customers. This course provides an overview of use cases, which can be used to document and analyze the problems of customers. By learning how to use cases, you can gain the skills necessary to succeed as a Technical Support Engineer.
See salaries and explore the career path for Technical Support Engineer
Help Desk Analyst
A Help Desk Analyst provides technical support to customers. This course provides an overview of use cases, which can be used to document and analyze the problems of customers. By learning how to use cases, you can gain the skills necessary to succeed as a Help Desk Analyst.
See salaries and explore the career path for Help Desk Analyst

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business Analysis: Working with Use Cases.
Cover image
The Unified Modeling Language Reference Manual
Save
Classic in the field of software engineering and provides a comprehensive overview of use case modeling. It valuable resource for anyone who wants to learn more about use cases and how to use them in practice.
The Unified Modeling Language Reference Manual
Hardcover
$
Cover image
Writing Effective Use Cases
Save
Practical guide to writing effective use cases. It provides clear and concise instructions on how to identify, write, and review use cases, and it valuable resource for anyone who wants to improve their use case writing skills.
Writing Effective Use Cases
Paperback
Check
Writing Effective Use Cases
Kindle Edition
Check
Cover image
The Art of Agile Development
Save
Provides a comprehensive overview of agile software development. It includes a discussion of use cases and how they can be used in an agile process.
The Art of Agile Development
Paperback
$$
The Art of Agile Development: Pragmatic Guide to...
Paperback
$$
The Art of Agile Development
Kindle Edition
$$
Cover image
Design and Build Great Web APIs
Save
Provides a practical guide to writing user stories. It includes tips and techniques for eliciting user requirements, writing effective user stories, and managing user stories throughout the software development process.
Design and Build Great Web APIs
Paperback
Check
Design and Build Great Web APIs
Kindle Edition
Check
Cover image
The Greatest Capitalist Who Ever Lived
Save
Provides a comprehensive overview of requirements engineering. It includes a discussion of use cases and how they can be used in the requirements engineering process.
The Greatest Capitalist Who Ever Lived: Tom Watson...
Hardcover
$$
The Greatest Capitalist Who Ever Lived: Tom Watson...
Kindle Edition
$$
Cover image
Software Requirements Essentials
Save
Provides a comprehensive overview of software requirements. It includes a discussion of use cases and how they can be used in the software requirements process.
Software Requirements Essentials: Core Practices...
Paperback
$$
Software Requirements Essentials: Core Practices...
Kindle Edition
$$
Cover image
Public Infrastructure Asset Management, Second...
Save
Provides a comprehensive overview of requirements engineering. It includes a discussion of use cases and how they can be used in the requirements engineering process.
Public Infrastructure Asset Management, Second...
Kindle Edition
$$$
Cover image
Engineering Your Future: An Australasian Guide, 4th...
Save
Provides a comprehensive overview of software engineering. It includes a discussion of use cases and how they can be used in the software development process.
Engineering Your Future: An Australasian Guide, 4th...
Paperback
$$$$
Cover image
Key MBA Models
Save
Provides a comprehensive overview of Scrum. It includes a discussion of use cases and how they can be used in a Scrum process.
Key MBA Models: The 60+ Models Every Manager And...
Kindle Edition
$$
Key MBA Models, Travel Edition
Paperback
$$
Cover image
The Unified Modeling Language User Guide
Save
Is the definitive reference for the Unified Modeling Language (UML). It provides a comprehensive overview of the UML syntax and semantics, and it is an essential resource for anyone who wants to use UML for software development.
The Unified Modeling Language User Guide
Hardcover
$$
Unified Modeling Language User Guide, The (Addison...
Paperback
$$$
UNIFIED MODELING LANGUAGE USER GUIDE
Paperback
$$
Cover image
A Practical Approach to Large-Scale Agile...
Save
Shows how to use use cases in an agile software development process. It provides practical advice on how to identify, write, and review use cases in an agile environment.
A Practical Approach to Large-Scale Agile...
Paperback
$$
Practical Approach to Large-Scale Agile Development...
Kindle Edition
$$
Cover image
The Fast Forward MBA in Project Management
Save
Provides a practical guide to building a successful startup. It includes a discussion of how to use use cases to validate your business idea.
The Fast Forward MBA in Project Management: The...
Paperback
$$
The Fast Forward MBA in Project Management: The...
Kindle Edition
$$
Cover image
Writing Analytical Assessments in Social Work
Save
Provides a practical guide to business analysis with use cases. It includes real-world examples of how use cases have been used to improve business processes.
Writing Analytical Assessments in Social Work
Paperback
$$
Writing Analytical Assessments in Social Work...
Paperback
$$
Writing Analytical Assessments in Social Work...
Kindle Edition
$$

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Rating
4.5 Filled star Filled star Filled star Filled star Empty star
Effort
2 total hours
Via
Udemy
Instructor
Don Hussey
Language
English
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Teaches use cases in business analysis, which is standard in industry
Suitable for beginners looking to get started with use cases
Offers practical guidance for developing and modeling use cases
Covers a range of use case modeling techniques, including flowcharts and diagrams
Provides a use case template for personal or business use
Requires familiarity with basic business analysis concepts as prerequisites
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