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Kerstin Alfes,
Robert Wilken,
Chiara Succi,
and
Marion Festing
This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave.
Read more
This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave.
Read more
This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave.
You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level.
Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals.
Please have a look at the teaser available at : https://www.youtube.com/watch?v=LVze_O6vjKI
Register for this course and see more details by visiting:
OpenCourser.com/course/wxug9t/intercultural
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What's inside
Syllabus
Introduction
Intercultural Teams and Leadership
Intercultural HRM
Read more
Syllabus
Introduction
Intercultural Teams and Leadership
Intercultural HRM
Read more
International Marketing Decisions
Intercultural Business Negotiations
Wrap up
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores the impacts of cultural diversity on management practices
Improves understanding of how culture influences behavior
Provides tools for successful intercultural interactions
Taught by experts in intercultural management
Introduces students to contemporary industry best practices for addressing cultural diversity
Includes coursework from scholars in the field
Save this course
Save Intercultural Management to your list so you can find it easily later:
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Reviews summary
Incredibly positive intercultural course
According to students, Intercultural Management is an incredibly positive course that is highly recommended to anyone who is interested in intercultural management and negotiation. The course is complete and well designed, and the instructors are outstanding and knowledgeable. Overall, this course will provide you with the knowledge and skills you need to be successful in a cross-cultural management role.
Increased understanding of cultural diversity
"This course was extremely insightful since I got to learn the how the functions of HR, Marketing and other essential areas of management take place in an international context."
"This course explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing, and negotiations. This helps a richer understanding of the concept of culture, and how culture influences the way that individuals behave."
"One of the best courses I ever did in coursera! It´s really suitable for people who are going to live an intercultural experience - whether in personal life or career. It really opened my mind to my cultural background and better manage life in a foreign country."
Knowledgeable and experienced professors
"A very useful introduction to Intercultural Management taught by true professionals."
"Excelentes profesores, exposición muy clara y organizada de la materia, tópicos relevantes."
"This course is really excellent because it opens your mind to the sensibility of the culture differences! The professors organized and explained the contents really well."
Engaging lectures and readings
"This course was very stimulating and brings a lot of knowledge to understand cultural management and international business culture!"
"Outstanding lecturers, and having map diagrams to elaborate certain topics made it so much easier to understand, and overall the information I learnt from this course was interesting and useful."
"This course is really excellent because it opens your mind to the sensibility of the culture differences!"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Intercultural Management with these
activities:
Review Business Communication Concepts
Show steps
Review core concepts in business communication, including verbal and nonverbal communication, active listening, and writing effective business messages, to strengthen your foundation for the course.
Show steps
-
Revisit textbooks or online materials from previous courses on business communication.
-
Take practice quizzes or exercises to test your understanding of key concepts.
Review of intercultural communication concepts
Show steps
Start with the basics of intercultural communication to enhance your understanding of the materials covered in the course.
Show steps
-
Consult introductory resources such as books, articles, or videos on intercultural communication.
-
Take an online course or tutorial on intercultural communication concepts.
-
Research cultural dimensions and their impact on communication styles.
-
Identify your own cultural biases and assumptions.
Cultural simulation games
Show steps
Engage in role-playing simulations to experience cultural differences firsthand and develop your intercultural communication skills.
Show steps
-
Join or organize a cultural simulation game group.
-
Research the cultural context of the simulation.
-
Assume the role of a character from a different culture.
-
Interact with other participants and navigate cultural challenges.
-
Reflect on the experience and identify areas for improvement.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Case studies on intercultural team management
Show steps
Apply intercultural management principles to real-world scenarios to solidify your understanding.
Show steps
-
Analyze case studies of successful and unsuccessful intercultural teams.
-
Identify factors that contribute to effective intercultural team dynamics.
-
Develop strategies for managing cross-cultural team conflicts and challenges.
-
Practice applying these strategies in simulated team exercises.
Intercultural training workshop
Show steps
Attend a workshop led by experts in intercultural management to gain practical skills and insights.
Show steps
-
Research and identify reputable intercultural training workshops.
-
Register for a workshop that aligns with your learning goals.
-
Actively participate in the workshop activities and discussions.
-
Apply the learned skills and strategies in your personal and professional life.
Annotated bibliography on intercultural management
Show steps
Compile and review a collection of resources on intercultural management to expand your knowledge and better understand the field.
Show steps
-
Gather academic articles, books, and other relevant materials on intercultural management.
-
Read and summarize the key findings and insights from each resource.
-
Organize the resources into a coherent and structured bibliography.
-
Write annotations that provide a critical analysis of each resource.
-
Share the annotated bibliography with peers or instructors for feedback.
Develop a Cultural Sensitivity Plan
Show steps
Create a plan that outlines strategies for developing cultural sensitivity and adapting your management practices to diverse cultural perspectives.
Browse courses on
Intercultural Competence
Show steps
-
Research different cultures and their values, norms, and communication styles.
-
Identify potential cultural barriers and develop strategies to overcome them.
-
Create training materials or workshops to educate colleagues on cultural diversity.
Become a mentor for students exploring intercultural management
Show steps
Share your knowledge and experience with aspiring intercultural managers to reinforce your own understanding and make a positive impact on others.
Show steps
-
Consider your own skills and experiences in intercultural management.
-
Offer mentorship to students through platforms or programs.
-
Regularly meet with your mentee to provide guidance and support.
-
Share resources, insights, and practical advice.
Review Business Communication Concepts
Show steps
Review core concepts in business communication, including verbal and nonverbal communication, active listening, and writing effective business messages, to strengthen your foundation for the course.
Show steps
Show steps
Show steps
- Revisit textbooks or online materials from previous courses on business communication.
- Take practice quizzes or exercises to test your understanding of key concepts.
Review of intercultural communication concepts
Show steps
Start with the basics of intercultural communication to enhance your understanding of the materials covered in the course.
Show steps
Show steps
Show steps
- Consult introductory resources such as books, articles, or videos on intercultural communication.
- Take an online course or tutorial on intercultural communication concepts.
- Research cultural dimensions and their impact on communication styles.
- Identify your own cultural biases and assumptions.
Cultural simulation games
Show steps
Engage in role-playing simulations to experience cultural differences firsthand and develop your intercultural communication skills.
Show steps
Show steps
Show steps
- Join or organize a cultural simulation game group.
- Research the cultural context of the simulation.
- Assume the role of a character from a different culture.
- Interact with other participants and navigate cultural challenges.
- Reflect on the experience and identify areas for improvement.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Case studies on intercultural team management
Show steps
Apply intercultural management principles to real-world scenarios to solidify your understanding.
Show steps
Show steps
Show steps
- Analyze case studies of successful and unsuccessful intercultural teams.
- Identify factors that contribute to effective intercultural team dynamics.
- Develop strategies for managing cross-cultural team conflicts and challenges.
- Practice applying these strategies in simulated team exercises.
Intercultural training workshop
Show steps
Attend a workshop led by experts in intercultural management to gain practical skills and insights.
Show steps
Show steps
Show steps
- Research and identify reputable intercultural training workshops.
- Register for a workshop that aligns with your learning goals.
- Actively participate in the workshop activities and discussions.
- Apply the learned skills and strategies in your personal and professional life.
Annotated bibliography on intercultural management
Show steps
Compile and review a collection of resources on intercultural management to expand your knowledge and better understand the field.
Show steps
Show steps
Show steps
- Gather academic articles, books, and other relevant materials on intercultural management.
- Read and summarize the key findings and insights from each resource.
- Organize the resources into a coherent and structured bibliography.
- Write annotations that provide a critical analysis of each resource.
- Share the annotated bibliography with peers or instructors for feedback.
Develop a Cultural Sensitivity Plan
Show steps
Create a plan that outlines strategies for developing cultural sensitivity and adapting your management practices to diverse cultural perspectives.
Browse courses on
Intercultural Competence
Show steps
Show steps
Show steps
- Research different cultures and their values, norms, and communication styles.
- Identify potential cultural barriers and develop strategies to overcome them.
- Create training materials or workshops to educate colleagues on cultural diversity.
Become a mentor for students exploring intercultural management
Show steps
Share your knowledge and experience with aspiring intercultural managers to reinforce your own understanding and make a positive impact on others.
Show steps
Show steps
Show steps
- Consider your own skills and experiences in intercultural management.
- Offer mentorship to students through platforms or programs.
- Regularly meet with your mentee to provide guidance and support.
- Share resources, insights, and practical advice.
Career center
Learners who complete Intercultural Management will develop knowledge and skills
that may be useful to these careers:
Diplomat
Diplomat
Diplomats represent their countries in foreign countries. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to effectively represent their country and build relationships with people from different cultures. The course can also help Diplomats learn how to negotiate and resolve conflicts in a cross-cultural context.
Researcher
Researcher
Researchers conduct research on a variety of topics, including intercultural management. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to conduct effective research on intercultural management topics. The course can also help Researchers learn how to design and implement research studies and how to analyze and interpret data.
Journalist
Journalist
Journalists report on current events and issues for the public. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to report on intercultural issues in a fair and accurate way. The course can also help Journalists learn how to interview people from different cultures and how to write stories that are engaging and informative for readers from all backgrounds.
Marketer
Marketer
Marketers develop and implement marketing campaigns to promote products and services. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to create marketing campaigns that are effective in different cultures. The course can also help Marketers learn how to target and reach consumers from different cultures.
Professor
Professor
Professors teach and conduct research at colleges and universities. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to teach intercultural management courses and conduct research on intercultural management topics. The course can also help Professors learn how to create and deliver effective lectures and how to mentor students from different cultures.
Sales Manager
Sales Manager
Sales Managers lead and motivate sales teams to achieve sales goals. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to manage and motivate sales teams from different cultures. The course can also help Sales Managers learn how to build relationships with clients from different cultures and how to close deals in a cross-cultural context.
Trainer
Trainer
Trainers develop and deliver training programs to employees. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to create and deliver effective training programs on intercultural management. The course can also help Trainers learn how to tailor their training programs to the specific needs of different audiences.
Project Manager
Project Manager
Project Managers plan and execute projects to achieve specific goals. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to manage projects in a cross-cultural context. The course can also help Project Managers learn how to communicate effectively with team members from different cultures and how to resolve conflicts in a cross-cultural context.
Operations Manager
Operations Manager
Operations Managers oversee the day-to-day operations of an organization. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to manage operations in a cross-cultural context. The course can also help Operations Managers learn how to create and implement policies and procedures that are fair and equitable for employees from all backgrounds.
Financial Manager
Financial Manager
Financial Managers oversee the financial operations of an organization. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to manage financial operations in a cross-cultural context. The course can also help Financial Managers learn how to analyze financial data from different cultures and how to make financial decisions in a cross-cultural context.
Consultant
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including intercultural management. This course in Intercultural Management may be useful to someone in this role, as it can help them develop the skills and knowledge needed to provide effective consulting services to clients. The course can also help Consultants learn how to work with clients from different cultures and how to tailor their advice to the specific needs of each client.
International Business Manager
International Business Manager
International Business Managers are responsible for managing the international operations of a company. This course in Intercultural Management may be useful to someone in this role, as it can help them understand how to successfully do business in different countries. The course can also help International Business Managers learn how to manage and motivate employees from different cultures.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for creating and implementing diversity and inclusion initiatives within an organization. This course in Intercultural Management may be useful to someone in this role, as it can help them understand how to create a more inclusive and welcoming work environment for employees from all backgrounds. The course can also help Diversity and Inclusion Managers learn how to develop and implement programs that promote diversity and inclusion.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing all aspects of human resources for an organization. This course in Intercultural Management may be useful to someone in this role, as it can help them understand how to recruit, hire, and retain employees from different cultures. The course can also help Human Resources Managers learn how to create and implement policies and procedures that are fair and equitable for all employees.
Organizational Development Manager
Organizational Development Manager
An Organizational Development Manager helps organizations create a culture of learning and development. This course in Intercultural Management may be useful to someone in this role, as it can help them understand how to create a more inclusive and welcoming work environment for employees from all backgrounds. The course can also help Organizational Development Managers learn how to develop and implement training programs that are effective for employees from different cultures.
For more career information including salaries, visit:
OpenCourser.com/course/wxug9t/intercultural
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Intercultural Management.
Provides a practical framework for understanding and navigating cultural differences in the workplace. It must-read for anyone who wants to succeed in global business.
Provides a concise and accessible overview of cultural differences in business contexts, offering practical tips and strategies for adapting to and navigating various cultural environments.
Save
Offers a practical approach to understanding cultural nuances and provides insights into effective cross-cultural negotiation and communication strategies.
Provides a collection of readings on intercultural communication. It covers topics such as the nature of culture, cultural differences, and how to communicate effectively across cultures.
Offers a comprehensive guide to developing intercultural communication skills, including practical exercises and case studies.
Provides an anthropological perspective on culture and organization. It valuable resource for anyone who wants to understand how culture shapes organizational behavior.
This textbook provides a comprehensive overview of intercultural communication. It covers topics such as verbal and nonverbal communication, cultural differences, and conflict resolution.
This textbook provides a comprehensive overview of international management. It covers topics such as cultural diversity, global strategy, and leadership.
Save
Provides a practical guide to developing cultural intelligence. It valuable resource for anyone who wants to succeed in a global business environment.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/wxug9t/intercultural
Share
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Level
Introductory
Via
Coursera
Institution
ESCP Business School
Instructors
Kerstin Alfes
Robert Wilken
Chiara Succi
Marion Festing
Language
English
Transcripts
Español
Français
Português
Deutsch
Italiano
中文
العربية
한국어
日本語
हिंदी
Nederlands
Svenska
Pусский
Türkçe
Polski
Ελληνικά
українська мова
magyar nyelv
Bahasa Indonesia
ไทย
қазақша
اُردُو,
فارسی
বাংলা
tiếng Việt
پښتو
آذربایجان دیلی
Good to know
Explores the impacts of cultural diversity on management practices
Improves understanding of how culture influences behavior
Provides tools for successful intercultural interactions
Taught by experts in intercultural management
Introduces students to contemporary industry best practices for addressing cultural diversity
Includes coursework from scholars in the field
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