We may earn an affiliate commission when you visit our partners.
Megan Andrew
This course will teach you how to create and evaluate prototypes as part of the service design process.
Read more
This course will teach you how to create and evaluate prototypes as part of the service design process.
Read more
This course will teach you how to create and evaluate prototypes as part of the service design process.
Creating and evaluating prototypes is important to any product you are working on. In this course, Service Design Prototyping, you’ll learn to create and evaluate service design prototypes. First, you’ll explore how to approach service design prototyping. Next, you’ll discover how to create prototypes that align with your aims. Finally, you’ll learn how to evaluate the feedback received. When you’re finished with this course, you’ll have the skills and knowledge of developing and validating prototypes needed to successfully prototype service design projects.
Register for this course and see more details by visiting:
OpenCourser.com/course/xgixsf/service
What's inside
Syllabus
Course Overview
Overview of Service Design Prototyping
Getting Started with Service Design Prototyping
Creating Prototypes
Read more
Syllabus
Course Overview
Overview of Service Design Prototyping
Getting Started with Service Design Prototyping
Creating Prototypes
Read more
Evaluating Prototypes
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Reinforces service design prototyping skills by exploring the topic at length
Teachers students how to evaluate prototypes, which is a core prototyping skill
Covers how to approach service design prototyping, which is a fundamental step
Suitable for beginners as it starts with the basics
Taught by Megan Andrew, industry-recognized expert in service design
Save this course
Save Service Design Prototyping to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Service Design Prototyping with these
activities:
Read 'Service Design Prototyping' by Patrick Quattlebaum
Show steps
Reading this book can provide a comprehensive overview of the techniques and best practices involved in service design prototyping.
View
Orchestrating Experiences: Collaborative Design...
on Amazon
Show steps
-
Purchase or borrow the book.
-
Read the book thoroughly.
-
Take notes and highlight key passages.
-
Complete the exercises in the book.
Follow tutorials on service design prototyping
Show steps
Following tutorials on service design prototyping can help strengthen your understanding of the techniques and tools used in the field.
Show steps
-
Search for tutorials on service design prototyping.
-
Choose a few tutorials that cover topics you're interested in.
-
Watch the tutorials and take notes.
-
Practice the techniques you learn in the tutorials.
Volunteer with an organization that provides service design prototyping services
Show steps
Volunteering with an organization can provide practical experience in service design prototyping and allow you to contribute to real-world projects.
Show steps
-
Find an organization that provides service design prototyping services.
-
Contact the organization and inquire about volunteer opportunities.
-
Complete the organization's volunteer application process.
-
Participate in volunteer activities.
-
Learn from experienced service design professionals.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Join a study group or peer mentoring program focused on service design prototyping
Show steps
Engaging in group discussions and peer mentoring can provide valuable insights and support as you learn about service design prototyping.
Show steps
-
Find a study group or peer mentoring program that focuses on service design prototyping.
-
Join the group or program.
-
Participate in discussions and activities.
-
Share your knowledge and experiences with others.
-
Learn from others in the group.
Practice using service design prototyping techniques
Show steps
Practice using service design prototyping techniques to reinforce your understanding of the concepts covered in this course.
Show steps
-
Identify a real-world service that you want to improve.
-
Sketch out a prototype of your proposed improvement.
-
Test your prototype with users and gather feedback.
-
Iterate on your prototype based on the feedback you receive.
Create a service design prototype for a new product or service
Show steps
Create a service design prototype for a new product or service to apply the concepts you've learned in this course.
Show steps
-
Choose a product or service that you're interested in.
-
Identify the target users for your product or service.
-
Develop a user journey map.
-
Create a prototype that addresses the needs of your target users.
-
Test your prototype with users and gather feedback.
Participate in a hackathon or design competition focused on service design prototyping
Show steps
Participating in hackathons or design competitions can provide hands-on experience and challenge you to apply your prototyping skills in a competitive environment.
Show steps
-
Find a hackathon or design competition that focuses on service design prototyping.
-
Form a team or work individually.
-
Develop a prototype that addresses the challenge.
-
Submit your prototype.
-
Present your prototype to a panel of judges.
Develop a service design prototype portfolio
Show steps
Creating a portfolio of your service design prototypes can showcase your skills and provide evidence of your learning.
Show steps
-
Gather your best service design prototypes.
-
Create a portfolio website or online gallery.
-
Upload your prototypes to your portfolio.
-
Write descriptions and case studies for each prototype.
-
Share your portfolio with potential employers or clients.
Read 'Service Design Prototyping' by Patrick Quattlebaum
Show steps
Reading this book can provide a comprehensive overview of the techniques and best practices involved in service design prototyping.
View
Orchestrating Experiences: Collaborative Design...
on Amazon
Show steps
Show steps
Show steps
- Purchase or borrow the book.
- Read the book thoroughly.
- Take notes and highlight key passages.
- Complete the exercises in the book.
Follow tutorials on service design prototyping
Show steps
Following tutorials on service design prototyping can help strengthen your understanding of the techniques and tools used in the field.
Show steps
Show steps
Show steps
- Search for tutorials on service design prototyping.
- Choose a few tutorials that cover topics you're interested in.
- Watch the tutorials and take notes.
- Practice the techniques you learn in the tutorials.
Volunteer with an organization that provides service design prototyping services
Show steps
Volunteering with an organization can provide practical experience in service design prototyping and allow you to contribute to real-world projects.
Show steps
Show steps
Show steps
- Find an organization that provides service design prototyping services.
- Contact the organization and inquire about volunteer opportunities.
- Complete the organization's volunteer application process.
- Participate in volunteer activities.
- Learn from experienced service design professionals.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Join a study group or peer mentoring program focused on service design prototyping
Show steps
Engaging in group discussions and peer mentoring can provide valuable insights and support as you learn about service design prototyping.
Show steps
Show steps
Show steps
- Find a study group or peer mentoring program that focuses on service design prototyping.
- Join the group or program.
- Participate in discussions and activities.
- Share your knowledge and experiences with others.
- Learn from others in the group.
Practice using service design prototyping techniques
Show steps
Practice using service design prototyping techniques to reinforce your understanding of the concepts covered in this course.
Show steps
Show steps
Show steps
- Identify a real-world service that you want to improve.
- Sketch out a prototype of your proposed improvement.
- Test your prototype with users and gather feedback.
- Iterate on your prototype based on the feedback you receive.
Create a service design prototype for a new product or service
Show steps
Create a service design prototype for a new product or service to apply the concepts you've learned in this course.
Show steps
Show steps
Show steps
- Choose a product or service that you're interested in.
- Identify the target users for your product or service.
- Develop a user journey map.
- Create a prototype that addresses the needs of your target users.
- Test your prototype with users and gather feedback.
Participate in a hackathon or design competition focused on service design prototyping
Show steps
Participating in hackathons or design competitions can provide hands-on experience and challenge you to apply your prototyping skills in a competitive environment.
Show steps
Show steps
Show steps
- Find a hackathon or design competition that focuses on service design prototyping.
- Form a team or work individually.
- Develop a prototype that addresses the challenge.
- Submit your prototype.
- Present your prototype to a panel of judges.
Develop a service design prototype portfolio
Show steps
Creating a portfolio of your service design prototypes can showcase your skills and provide evidence of your learning.
Show steps
Show steps
Show steps
- Gather your best service design prototypes.
- Create a portfolio website or online gallery.
- Upload your prototypes to your portfolio.
- Write descriptions and case studies for each prototype.
- Share your portfolio with potential employers or clients.
Career center
Learners who complete Service Design Prototyping will develop knowledge and skills
that may be useful to these careers:
Service Designer
Service Designer
Service Designers focus on the design of services, such as customer service, healthcare, and education. This role requires a deep understanding of human behavior and psychology, as well as strong design skills. Service Design Prototyping is an essential course for Service Designers, as it teaches the core skills needed to create and evaluate service prototypes.
User Experience (UX) Designer
User Experience (UX) Designer
UX Designers focus on the user experience of products and services. This role requires a deep understanding of human behavior and psychology, as well as strong design skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the UX design process.
Interaction Designer
Interaction Designer
Interaction Designers design the user interactions for products and services. This role requires a deep understanding of human behavior and psychology, as well as strong design skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the interaction design process.
Information Architect
Information Architect
Information Architects design the structure and organization of websites, apps, and other digital products. This role requires a deep understanding of information architecture principles, as well as strong design skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the information architecture process.
Design Researcher
Design Researcher
Design Researchers conduct research to inform the design of products and services. This role requires a deep understanding of research methods, as well as strong analytical and communication skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the design research process.
Entrepreneur
Entrepreneur
Entrepreneurs start and run their own businesses. This role requires a deep understanding of business principles, as well as strong leadership and communication skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the entrepreneurial process.
Systems Analyst
Systems Analyst
Systems Analysts design and implement computer systems. This role requires a deep understanding of computer science principles, as well as strong analytical and communication skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the systems analysis process.
Teacher
Teacher
Teachers educate students in a variety of subjects. This role requires a deep understanding of the subject matter, as well as strong teaching and communication skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the teaching process.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. This role requires strong organizational and communication skills, as well as a deep understanding of project management principles. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the project management process.
Business Analyst
Business Analyst
Business Analysts analyze business processes to identify areas for improvement. This role requires a deep understanding of business principles, as well as strong analytical and communication skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the business analysis process.
Product Manager
Product Manager
Product Managers are responsible for the development and launch of new products. This role requires a deep understanding of the market, as well as strong technical skills and an entrepreneurial mindset. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the product development process.
Consultant
Consultant
Consultants provide advice and guidance to businesses on a variety of topics. This role requires a deep understanding of business principles, as well as strong communication and interpersonal skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which can be a valuable skill for consultants who work on projects related to service design.
Technical Writer
Technical Writer
Technical Writers create and edit technical documentation, such as user manuals, white papers, and training materials. This role requires a deep understanding of technical concepts, as well as strong writing and communication skills. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the technical writing process.
Engineering Project Manager
Engineering Project Manager
Engineering Project Managers oversee engineering projects from start to finish, ensuring that they are completed on time, within budget, and to the required quality standards. This role requires technical expertise in engineering, as well as strong project management skills. Service Design Prototyping may be useful to you because it will help you build a foundation in prototyping, which is an important part of the engineering project management process.
Designer
Designer
Designers specialize in developing solutions to sometimes complex problems. Relevant industries include fashion, interiors, architecture, and user experience. As a Designer, you'll collaborate with other professionals to create something that is both practical and visually appealing. Service Design Prototyping may be useful to you because it will teach you how to create and evaluate prototypes, which is an important part of the design process.
For more career information including salaries, visit:
OpenCourser.com/course/xgixsf/service
Reading list
We've selected 14 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Service Design Prototyping.
Is considered a foundational read for anyone interested in service design. It provides a broad overview of the field while focusing on how to implement service design principles throughout your work.
Save
Practical guide to prototyping for product designers. It covers how to create different types of prototypes and how to use them to test your ideas with users.
Must-read for anyone developing a new product or service. It provides a framework to define your product's value proposition and how it aligns with customer needs.
Practical guide to service prototyping. It provides a step-by-step approach for developing and testing service prototypes.
Save
Is required reading for anyone interested in Lean principles. It expanded the understanding of how to test ideas and validate assumptions through an iterative process.
Save
Is an accessible introduction to design thinking. It provides a step-by-step approach for using design thinking to solve problems and create innovative solutions.
Practical guide to user experience research and design for small teams or individuals. It provides a range of techniques and methods that can be used to improve the user experience of your products and services.
Practical guide to using Lean principles to develop and launch new products and services. It provides a step-by-step approach for using minimum viable products (MVPs) and customer feedback to iterate and improve your products over time.
Save
Practical and comprehensive guide to service design. It provides a wealth of tools and methods that can be used to develop and deliver innovative services.
This classic work in innovation theory is helpful in understanding why successful companies can fail when faced with disruption. The author provides a framework for understanding the challenges of innovation within large corporates.
Builds upon the ideas in The Innovator's Dilemma and provides a framework for creating and sustaining successful growth. It is essential reading for anyone interested in innovation and entrepreneurship.
Save
Must-read for anyone interested in strategy. It provides a clear and concise framework for developing and evaluating good strategies.
Fascinating and insightful introduction to game theory. It provides a range of tools and concepts that can be used to analyze strategic situations and make better decisions.
Save
Powerful argument for the importance of design thinking in business. It provides a wealth of examples of how design thinking can be used to create innovative products, services, and experiences.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/xgixsf/service
Share
Similar courses
Here are nine courses similar to
Service Design Prototyping.
Prototyping Techniques for UX Design
OpenCourser.com/course/k2lg0m/prototyping
Prototyping Techniques for UX Design
Most relevant
Exploring Assessing Evidence-based Opportunities
OpenCourser.com/course/v3gutb/exploring
Exploring Assessing Evidence-based Opportunities
Most relevant
Build a High-Fidelity Prototype for a Mobile App in Adobe XD
OpenCourser.com/course/h9awrm/build
Build a High-Fidelity Prototype for a Mobile App in Adobe...
Most relevant
Design Thinking: Prototyping and User Testing
OpenCourser.com/course/7odwag/design
Design Thinking: Prototyping and User Testing
Most relevant
Build a low-fidelity prototype for a mobile app in Adobe XD
OpenCourser.com/course/4vgfht/build
Build a low-fidelity prototype for a mobile app in Adobe...
Most relevant
Product Design, Prototyping, and Testing
OpenCourser.com/course/nbv15n/product
Product Design, Prototyping, and Testing
Most relevant
Human-Computer Interaction III: Ethics, Needfinding & Prototyping
OpenCourser.com/course/6b953n/human
Human-Computer Interaction III: Ethics, Needfinding &...
Most relevant
Human-Centered Design: an Introduction
OpenCourser.com/course/kmowwc/human
Human-Centered Design: an Introduction
Most relevant
Prototyping Techniques for UX Design
OpenCourser.com/course/q0epat/prototyping
Prototyping Techniques for UX Design
Most relevant
Time
57 hours
Level
Advanced
Via
Pluralsight
Instructor
Megan Andrew
Language
English
Good to know
Reinforces service design prototyping skills by exploring the topic at length
Teachers students how to evaluate prototypes, which is a core prototyping skill
Covers how to approach service design prototyping, which is a fundamental step
Suitable for beginners as it starts with the basics
Taught by Megan Andrew, industry-recognized expert in service design
Our mission
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
Affiliate disclosure
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.
© 2016 - 2024 OpenCourser