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Ahmed Hassan

يزود هذا البرنامج المشاركين بالمعرفة والأدوات اللازمة لإدارة التغيير بفاعلية داخل مؤسساتهم.

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يزود هذا البرنامج المشاركين بالمعرفة والأدوات اللازمة لإدارة التغيير بفاعلية داخل مؤسساتهم.

سيتعلم المشاركون عن مفهوم التغيير وأنواعه وأسبابه ومحفزاته وأهميته للمؤسسات والأشخاص في ظل بيئة الأعمال الحالية المتغيرة بشكل متسارع وكيف يتفاعل الأشخاص والمجموعات مع التغيير عند حدوثه وأثر التغيير على ثقافة المؤسسة وأهمية مواءمة التغيير مع توجهات المؤسسة واستراتيجيتها.

يتعلم المشاركون عن كيفية تحديد الحاجة إلى التغيير ودراسة مدى استعداد المؤسسة للتغيير من خلال نموذج ماكينزي وكذلك تحديد استراتيجية التغيير المناسبة من الخمس استراتيجيات الرئيسية للتغيير بناء على منظور وسياق التغيير.

يدرس المشاركون أسباب فشل التغيير والمبادئ الرئيسية لإدارة التغيير الفعّال من خلال استعراض نماذج إدارة التغيير لكوتر ، لوين ، أدكار ، ودعائم التغيير الخمس المكونة لخطة إدارة التغيير مثل إدارة المعنيين والتواصل والتدريب وقيادة التغيير والتغلب على المقاومة وكيفية وضع إطار وخطوات عملية لتنفيذ التغيير بناء على أفضل الممارسات العالمية في مجال إدارة التغيير.

كما سيتعرف المشاركون على أهم الأدوار المطلوبة للتغيير ومسؤولياتهم والمهارات الشخصية المطلوبة لوكيل التغيير مثل التواصل والتأثير والتيسير والتدريب والتوجيه والذين يؤثرون بشكل كبير على إنجاح التغيير.

يشمل البرنامج العديد من دراسات الحالة والمناقشات والتدريبات العملية التي تتيح للمشاركين استيعاب المادة التدريبية وتطبيقها على حالات عملية.

بنهاية الدورة، سيكون المشاركون لديهم فهم شامل لإدارة التغيير وسيكونون مجهزين بالمعرفة والمهارات والأدوات اللازمة لإدارة التغيير بفعالية داخل مؤسساتهم.

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What's inside

Learning objectives

  • فهم المبادئ والمصطلحات الأساسية لإدارة التغيير، كيف يتفاعل الناس مع مبادرات التغيير، وكيف يمكن تحفيزهم للمشاركة.
  • معرفة أهمية التغيير للمؤسسات والأشخاص في ظل بيئة عمل متغيرة باستمرار وتحديد أسباب فشل التغيير.
  • تطبيق أدوات مختلفة لتحديد الحاجة الاستراتيجية للتغيير ودراسة الإستعداد للتغيير داخل المؤسسة.
  • دراسة المنهجيات والأطر المختلفة لإدارة التغيير واختيار الأنسب منها ودعائم خطة التغيير المتكاملة.
  • معرفة أهم المهارات اللازمة لنجاح التغيير.

Syllabus

ترحيب وتعارف ومقدمة عن الرنامج
الوحدة الأولى: مبادئ التغيير:
نقاش: هل يقاوم الأشخاص التغيير؟
ما هو التغيير وما هي إدارة التغيير
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أنواع التغيير
خصائص بيئة الأعمال الحالية (فوكا)
أهمية التغيير للمؤسسات والأفراد
دراسة حالة
كيف يتفاعل الأشخاص مع التغيير
منحني التغيير ومنحنى التبني
تدريب
الوحدة الثانية: مواءمة التغيير مع استراتيجية المؤسسة
نقاش ومراجعة
أدوات تحديد الحاجة إلى التغيير
السياق المؤسسي وتأثير ثقافة المؤسسة على التغيير
أنواع ثقافة المؤسسات
استراتيجيات إدارة التغيير الخمس
كيفية مواءمة التغيير مع توجه واستراتيجية المؤسسة
دراسة الاستعداد للتغيير بناء على نموذج ماكينزي
كيفية اختيار استراتيجية إدارة التغيير المناسبة بناء على منظار التغير (كاليدوسكوب)
الوحدة الثالثة: نماذج وأُطر وخطة إدارة التغيير
أسباب فشل التغيير
منهجيات إدارة التغيير المختلفة:
نموذج لوين
نموذج أدكار
نموذج كوتّر
وضع خطة إدارة التغيير
الدعائم الرئيسية لخطة إدارة التغيير:
إدارة المعنيين والتواصل
التدريب والتوجية
الرعاية والقيادة
إدارة المقاومة
الوحدة الرابعة: الأدوار المختلفة في التغيير والمهارات المطلوبة لإنجاحه
الأدوار المختلفة في التغيير
مصفوفة تحديد المسؤوليات لتحديد مسؤوليات قائد/راعي التغيير ومدير التغيير ووكيل التغيير
المهارات الشخصية المطلوبة لإنجاح التغيير:
التواصل
التأثير
التيسير
التوجيه
القيادة
الذكاء الاجتماعي
اختبار نهائي

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores how people respond to change management initiatives and how to engage them in the process
Identifies the importance of change to organizations and individuals in an ever-changing business environment and how to assess the readiness of an organization for change
Examines various strategies and frameworks for change management and how to select the most appropriate one based on the organizational context and the nature of the change
Provides tools and techniques to develop a comprehensive change management plan and address key elements such as stakeholder management, communication, training, and resistance management
Highlights the different roles that individuals play in change management and the essential personal skills needed for successful change implementation
Provides real-world case studies and hands-on exercises to enhance understanding and facilitate the practical application of change management concepts

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in إدارة التغيير الفعّالة with these activities:
تطوع في مشروع ذي صلة بإدارة التغيير
تتيح لك المشاركة في مشاريع إدارة التغيير اكتساب خبرة عملية وتطبيق مفاهيم إدارة التغيير في بيئة واقعية.
Show steps
  • ابحث عن فرص التطوع في المنظمات التي تعمل في مجال إدارة التغيير.
  • تواصل مع المنظمات وقدم مهاراتك واهتمامك.
  • شارك في المشاريع ذات الصلة واكتسب الخبرة العملية.
Show all one activities

Career center

Learners who complete إدارة التغيير الفعّالة will develop knowledge and skills that may be useful to these careers:
Change Manager
A Change Manager is responsible for planning, implementing, and managing change initiatives within an organization. This course is designed to provide you with the knowledge and skills you need to be an effective Change Manager. You will learn about the different types of change, the challenges associated with change, and the best practices for managing change successfully. This course may help you excel as a Change Manager.
Organizational Psychologist
An Organizational Psychologist studies the behavior of people in organizations. This course may be helpful to you as an Organizational Psychologist as it teaches you about the principles of change management, how to conduct research on organizational change, and how to develop and implement change interventions. These skills are essential for Organizational Psychologists who need to understand and manage change within organizations.
Full Professor of Management
A Full Professor of Management teaches and conducts research on management topics. This course may be helpful to you as a Full Professor of Management as it provides you with a comprehensive understanding of the principles of change management. You will learn about the different types of change, the challenges associated with change, and the best practices for managing change successfully. This knowledge will help you to teach and conduct research on change management.
Organizational Development Manager
An Organizational Development Manager is responsible for developing and implementing strategies to improve organizational performance. This course may be helpful to you as an Organizational Development Manager as it teaches you about the principles of change management, how to assess an organization's readiness for change, and how to develop and implement change initiatives successfully. These skills are essential for Organizational Development Managers who need to lead and manage change within organizations.
Program Manager
A Program Manager is responsible for planning, executing, and managing programs within an organization. This course may be helpful to you as a Program Manager as it teaches you about the principles of change management, how to develop a program plan, and how to manage stakeholders. These skills are essential for Program Managers who need to lead and manage change initiatives within organizations.
Trainer
A Trainer develops and delivers training programs to employees. This course may be helpful as it teaches you about the principles of change management, how to develop and deliver training programs, and how to evaluate training effectiveness. These skills are essential for Trainers who need to develop and deliver training programs on change management.
Professor of Management
A Professor of Management teaches and conducts research on management topics. This course may be helpful to you as a Professor of Management as it provides you with a comprehensive understanding of the principles of change management. You will learn about the different types of change, the challenges associated with change, and the best practices for managing change successfully. This knowledge will help you to teach and conduct research on change management.
Assistant Professor of Management
An Assistant Professor of Management teaches and conducts research on management topics. This course may be helpful to you as an Assistant Professor of Management as it provides you with a comprehensive understanding of the principles of change management. You will learn about the different types of change, the challenges associated with change, and the best practices for managing change successfully. This knowledge will help you to teach and conduct research on change management.
Associate Professor of Management
An Associate Professor of Management teaches and conducts research on management topics. This course may be helpful to you as an Associate Professor of Management as it provides you with a comprehensive understanding of the principles of change management. You will learn about the different types of change, the challenges associated with change, and the best practices for managing change successfully. This knowledge will help you to teach and conduct research on change management.
Business Analyst
A Business Analyst works with stakeholders to understand their needs and develop solutions to improve business processes. This course may be useful as it teaches you about the principles of change management, how to gather and analyze data, and how to communicate effectively. These skills are essential for Business Analysts who need to understand the impact of change on business processes.
Project Manager
A Project Manager plans and executes projects, ensuring that they are completed on time, within budget, and to the required quality standards. This course may help you develop a strong foundation in the principles of change management. You will learn how to manage stakeholders, communicate effectively, and overcome resistance to change. These skills are essential for Project Managers who need to lead and implement change initiatives successfully.
Executive Coach
An Executive Coach works with executives to help them develop their leadership skills and improve their performance. This course may be useful as it teaches you about the principles of change management, how to coach executives, and how to facilitate change. These skills are essential for Executive Coaches who need to help executives lead and manage change within organizations.
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources within an organization. This course may help build a foundation in the principles of change management, how to manage stakeholders, and how to communicate effectively. These skills are essential for Human Resources Managers who need to lead and manage change initiatives within organizations.
Industrial-Organizational Psychologist
An Industrial-Organizational Psychologist applies psychological principles to the workplace. This course may be helpful to you as an Industrial-Organizational Psychologist as it teaches you about the principles of change management, how to design and evaluate work systems, and how to improve employee motivation and performance. These skills are essential for Industrial-Organizational Psychologists who need to understand and manage change within organizations.
Consultant
A Consultant helps clients improve their businesses by providing objective advice and recommendations. By teaching you about the principles of change management, including how to identify the need for change, develop a change strategy, and implement change effectively, this course may be useful to you as a Consultant.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in إدارة التغيير الفعّالة.
Classic in the field of change management and provides a comprehensive framework for leading and managing change in organizations. It is particularly useful for understanding the different stages of change and how to overcome resistance to change.
Provides a framework for personal and organizational change. It useful resource for anyone who wants to improve their ability to lead and manage change.
Provides a comprehensive overview of change management and organizational renewal. It useful resource for change managers and anyone involved in leading or managing change.
Provides a behind-the-scenes look at how McKinsey & Company approaches change management. It useful resource for change managers and anyone involved in leading or managing change.
Provides a simple and easy-to-understand overview of change management. It useful resource for anyone who is new to change management or who wants a quick refresher on the basics.

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