Crisis Response Management

In this course, we’ll explore stages of crisis and how managers and leaders can affect business turn-around after a crisis through decision making, stakeholder management and rebuilding trust.

This e-lesson adopts a 7-step pedagogy design which is balanced between theory and praxis.

Inspire – Faculty videos on topics that are critical

Empower – Share your thoughts and point of view with other learners on the discussion forum

Self-assess & measure – a few self-assessments and exercises to introspect and find out where you are

Learn fast – Quick wins by transferability of the learning back to work place

Immerse – Further your knowledge and expertise through readings and discussions

Customize – Use the framework, templates and worksheets to create and retain for your business

Application – Action tips, Essentials and best practices from across domains

Join this course and develop ‘ stand-out’ leadership behaviors and traits will help you tide over crisis that can come your way.

What you'll learn

• Program take-aways
• Learning how to detect warning signs that a crisis may be looming
• Learning how to properly prepare for and prevent crises
• Identifying appropriate damage control activities
• Knowing what and how to communicate to stakeholders and
• Adopting a learning stance in order to use the crisis to become more competitive in the future.