Medical Case Manager
Medical Case Managers coordinate care for individuals with complex medical conditions while supporting and monitoring care plans, advocating for their clients, educating patients and their families, and managing utilization of services.
Education and Training
A Bachelor’s degree in Social Work, Nursing, or a related field is typically required. Additionally, a Certified Case Manager (CCM) certification is recommended.
Skills and Knowledge
Candidates should have strong communication, interpersonal, and critical thinking skills, as well as experience with medical terminology and insurance.
Responsibilities
Medical Case Managers coordinate care for individuals with complex medical conditions. Responsibilities include:
- Developing and implementing care plans
- Monitoring patients’ progress
- Advocating for patients’ rights
- Educating patients and their families about their illness and treatment options
- Managing utilization of services
Tools and Certifications
CCM (Certified Case Manager)