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Rimke Vos and Mattijs Numans

How can you, as a healthcare professional, identify patients that share the same risk of an adverse event? How do you transform your healthcare practice in such a way that you are not only able to provide proactive care but you are also able to improve the health of populations at risk?

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How can you, as a healthcare professional, identify patients that share the same risk of an adverse event? How do you transform your healthcare practice in such a way that you are not only able to provide proactive care but you are also able to improve the health of populations at risk?

In this course you will learn how to apply the panel management approach to tackle these questions in order to change from reactive to proactive care.

You will learn how to empanel (patient)groups that share the same risk and how you can allocate the appropriate intervention to each panel of patients. From there you will dive into ways to transform current workflows for optimal in-reach and out-reach care both at the cultural and behavioral change level. As a final step you will learn how to evaluate both effectiveness and process based on the triple aim. This will give you insight into what can be improved in the next panel management cycle.

This course will help you gain an understanding of the panel management approach and enable you to change from reactive to proactive care.

This course is part of the Leiden University Master Programme Population Health Management. If you wish to find out more about this programme check-out the course Fundamentals of Population Health Management at: https://www.coursera.org/learn/fundamentals-population-health-management

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What's inside

Syllabus

Welcome to Panel Management Next Level
Welcome to Panel Management Next Level! In this introductory module you will learn more about this course and you will meet the instructors and the team.
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Panel Management Next Level & Empanelment
What is Panel Management and how do you perform its first step empanelment? In this module you will learn what Panel Management is, and how we bring it to the next level. Furthermore you will find out how to empanel a population in different risk groups, the so-called panels. Lastly, you will gain insights in the opportunities of geo-level analysis for your empanelment strategy and the possibilities of datasharing. You will bring these theories alive within your own chosen case.
Choosing the appropriate intervention
How to choose or design the appropriate intervention for the panels? In this module you'll gain insights on what factors influence a successful intervention and you will learn that the appropriate intervention could be multi-setting, interorganisational and interprofessional. Of course, you will apply this knowledge on your own case by designing the appropriate intervention for your panels.
Surveillance of care gaps
How to survey the care gaps of each panel? In this module you will learn how to deal with care gaps and the care waste that panels experience. Furthermore you'll learn what is needed to organise pro-active care delivery. Lastly, you will understand how group-based interventions are financed and what non-financial incentives you can use to encourage healthcare professionals to start your panel management case. Indeed, you will apply the knowledge on your own case!
Evaluation
How do you evaluate the entire process of Panel Management Next Level? In this module you will learn how to reflect on whether the care gaps are actually closed and how to create a learning system. You will learn more about the design of a process evaluation in theory and in real-life settings!

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches a systems-thinking approach that brings efficiency to healthcare provision
Taught by professionals with a reputation for transformative leadership in healthcare management
Examines a comprehensive range of issues in proactive care, from population health to clinical implementation
Provides hands-on experience through case studies and interactive exercises
Offers a practical framework for implementing panel management in healthcare settings
Requires prior knowledge of healthcare management concepts, potentially limiting accessibility for beginners

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Reviews summary

Panel management course

Learners say this panel management course is perfect for improving knowledge in the health field. Reviewers largely agreed that the materials were good and the instructor did a great job.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Population Health: Panel Management Next Level with these activities:
Attend a webinar on Panel Management
This webinar will provide you with an opportunity to learn from experts in the field of Panel Management and network with other professionals.
Browse courses on Panel Management
Show steps
  • Register for a webinar on Panel Management.
  • Attend the webinar and participate in the Q&A session.
  • Connect with other attendees on LinkedIn.
Review tutorials on Panel Management
These tutorials will provide you with a foundation in the concepts of Panel Management and help you to understand how to apply them in practice.
Browse courses on Panel Management
Show steps
  • Watch a tutorial on the basics of Panel Management.
  • Complete a tutorial on how to empanel a population.
  • Review a tutorial on how to design an intervention for a panel.
Discuss Panel Management with a classmate
This discussion will provide you with an opportunity to share your knowledge of Panel Management with a peer and learn from their perspectives.
Browse courses on Panel Management
Show steps
  • Schedule a meeting with a classmate to discuss Panel Management.
  • Prepare for the meeting by reviewing the course materials.
  • Discuss your understanding of Panel Management with your classmate.
Five other activities
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Show all eight activities
Practice identifying patients that share the same risk
These practice drills will help you to solidify your understanding of how to identify patients that share the same risk.
Browse courses on Risk Assessment
Show steps
  • Take a practice quiz on risk assessment.
  • Review the answers to the quiz and identify any areas where you need additional support.
  • Complete additional practice exercises on risk assessment.
Create a resource list on Panel Management
This resource list will provide you with a centralized location for all of the resources you need to learn about Panel Management.
Browse courses on Panel Management
Show steps
  • Create a new document or spreadsheet.
  • Add a list of resources on Panel Management, including articles, books, and websites.
  • Share your resource list with your classmates.
Create a Panel Management plan
This project will provide an opportunity to solidify your understanding of the concepts of Panel Management and gain hands-on experience in creating a plan.
Show steps
  • Choose a population and define their risk factors.
  • Develop a plan to engage with the population and identify those who share the same risk.
  • Design an intervention that is appropriate for the population.
  • Evaluate the effectiveness of the intervention.
Design an intervention for a specific panel
This deliverable will provide an opportunity to apply your knowledge of the Panel Management approach to a real-world scenario.
Show steps
  • Identify a panel of patients that share the same risk.
  • Develop an intervention that is appropriate for the panel.
  • Submit your intervention to your instructor for feedback.
Mentor a classmate on Panel Management
Mentoring a classmate will provide you with an opportunity to solidify your understanding of Panel Management while also helping others to learn.
Browse courses on Panel Management
Show steps
  • Identify a classmate who would benefit from your mentorship.
  • Schedule regular meetings with your mentee to discuss Panel Management.
  • Provide your mentee with feedback on their work.

Career center

Learners who complete Population Health: Panel Management Next Level will develop knowledge and skills that may be useful to these careers:
Clinical Population Manager
A Clinical Population Manager is responsible for overseeing the health of a population of patients. This role involves identifying patients at risk for adverse events, developing and implementing care plans, and evaluating the effectiveness of these plans. The Population Health: Panel Management Next Level course can help you develop the skills and knowledge needed to be successful in this role. The course will teach you how to empanel patients, choose the appropriate intervention, and evaluate the effectiveness of your care plans. This knowledge will help you to improve the health of your population and reduce the risk of adverse events.
Population Health Analyst
A Population Health Analyst is responsible for collecting, analyzing, and interpreting data on the health of a population. This information is used to develop and implement programs to improve the health of the population. The Population Health: Panel Management Next Level course can help you develop the skills and knowledge needed to be successful in this role. The course will teach you how to collect, analyze, and interpret data on the health of a population. You will also learn how to develop and implement programs to improve the health of the population.
Health Care Administrator
A Health Care Administrator is responsible for planning, organizing, and directing the activities of a health care organization. This role involves developing and implementing policies and procedures, managing staff, and ensuring the financial viability of the organization. The Population Health: Panel Management Next Level course can help you develop the skills and knowledge needed to be successful in this role. The course will teach you how to develop and implement policies and procedures, manage staff, and ensure the financial viability of a health care organization.
Quality Improvement Specialist
A Quality Improvement Specialist is responsible for improving the quality of care provided by a health care organization. This role involves identifying and addressing problems in the delivery of care, developing and implementing quality improvement initiatives, and evaluating the effectiveness of these initiatives. The Population Health: Panel Management Next Level course can help you develop the skills and knowledge needed to be successful in this role. The course will teach you how to identify and address problems in the delivery of care, develop and implement quality improvement initiatives, and evaluate the effectiveness of these initiatives.
Public Health Manager
A Public Health Manager is responsible for planning, implementing, and evaluating public health programs. This role involves identifying and addressing public health problems, developing and implementing public health programs, and evaluating the effectiveness of these programs. The Population Health: Panel Management Next Level course can help you develop the skills and knowledge needed to be successful in this role. The course will teach you how to identify and address public health problems, develop and implement public health programs, and evaluate the effectiveness of these programs.
Health Services Researcher
A Health Services Researcher is responsible for conducting research on the delivery of health care services. This research can be used to improve the quality, efficiency, and effectiveness of health care services. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to conduct research on the delivery of health care services. You will also learn how to analyze and interpret data, and how to write and publish research reports.
Epidemiology Associate
An Epidemiology Associate is responsible for collecting, analyzing, and interpreting data on the distribution and determinants of health-related states or events in specified populations. This information is used to develop and implement public health programs to prevent and control diseases and injuries. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to collect, analyze, and interpret data on the distribution and determinants of health-related states or events in specified populations.
Community Health Worker
A Community Health Worker is responsible for providing health education and outreach services to communities. This role involves working with individuals and families to improve their health and well-being. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to provide health education and outreach services to communities.
Health Educator
A Health Educator is responsible for developing and implementing health education programs. This role involves working with individuals and groups to promote healthy behaviors and lifestyles. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to develop and implement health education programs.
Health Policy Analyst
A Health Policy Analyst is responsible for analyzing and developing health policy. This role involves working with policymakers to develop and implement policies that improve the health of the population. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to analyze and develop health policy.
Health Care Consultant
A Health Care Consultant is responsible for providing advice to health care organizations on how to improve their operations. This role involves working with clients to identify and solve problems, and to develop and implement new strategies. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to identify and solve problems, and to develop and implement new strategies.
Health Insurance Manager
A Health Insurance Manager is responsible for managing the health insurance plans of a group of people. This role involves working with insurance companies to negotiate benefits, and with members to provide customer service. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to manage health insurance plans and how to provide customer service.
Medical Case Manager
A Medical Case Manager is responsible for coordinating the care of patients with complex medical conditions. This role involves working with patients, their families, and other health care providers to develop and implement a care plan. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to develop and implement a care plan.
Patient Navigator
A Patient Navigator is responsible for helping patients navigate the health care system. This role involves providing information and support to patients, and helping them to access the care they need. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to provide information and support to patients.
Social Worker
A Social Worker provides counseling and support to individuals and families who are facing challenges. This role involves working with clients to identify and address their needs, and to develop and implement coping strategies. The Population Health: Panel Management Next Level course may be useful for developing the skills and knowledge needed to be successful in this role. The course will teach you how to provide counseling and support to individuals and families.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Population Health: Panel Management Next Level.
Provides a practical guide to measuring and monitoring population health. It covers a wide range of topics, including data collection, analysis, and interpretation.
Collection of essential readings on the theory, methods, and practice of population health. It valuable resource for students, researchers, and practitioners in the field.
Provides an overview of the behavioral and social science insights into population health. It covers a wide range of topics, including social determinants of health, health behavior, and health policy.
Provides an overview of the social determinants of health. It covers a wide range of topics, including income inequality, education, housing, and social support.
This report provides a vision for the future of population health in the United States. It calls for a focus on prevention, early detection, and health equity.
This textbook provides a comprehensive overview of public health. It covers a wide range of topics, including the history of public health, the principles of public health, and the practice of public health.

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