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Goodwill Academy

Are you passionate about helping people change their lives with skills and jobs so they can earn a good living and feel fulfilled by the work they do? Do you want a rewarding career that advances equity and helps strengthen communities? Explore a new career as a Career Coach or Navigator where you can help others develop the skills and confidence to pursue their next career move.

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Are you passionate about helping people change their lives with skills and jobs so they can earn a good living and feel fulfilled by the work they do? Do you want a rewarding career that advances equity and helps strengthen communities? Explore a new career as a Career Coach or Navigator where you can help others develop the skills and confidence to pursue their next career move.

This, ICF accredited, Professional Certificate includes four beginner-level courses to help you build skills that prepare you for an entry-level job as a Career Coach or Navigator. You will learn from professionals who work as Career Coaches or Navigators and gain insights from the job seekers and career advancers they serve. Learners that complete all courses will be able to use these credits toward renewal requirements of an International Coaching Federation (ICF) credential.

By the end of the program, you will be able to:

Explain the foundational concepts of Career Coaching and Navigating. Familiarize clients with the Career Coaching and Navigation experience. Discover career possibilities for Career Navigators and Career Coaches. Describe common Career Development theories, models, and tools. Summarize Coaching Agreements and Career Service Plans. Identify professional and ethical standards. Describe human-centered approaches to Career Coaching and Navigating.

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What's inside

Four courses

Foundations of Career Navigating and Coaching

This course is for those passionate about helping people find jobs aligned with their skills and interests. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.

Client Intake, Assessments, Skill Analysis and Planning

You have begun your journey toward becoming a Career Coach or Navigator because you are passionate about helping people earn a good living and find fulfilling work. This course will equip you with the skills and knowledge to recruit people, complete the intake process, assess a person’s skills, and work with the person to create an action plan.

Supporting Clients

To become a Career Coach or Navigator, you have learned about relationship management and human-centered career coaching. You have also gained skills to recruit and work with clients. This third course in the Career Coach and Navigator Professional Certificate will help you advise people as they move along their career paths; assist with job searches, interviewing, and resume creation; and set them up for success as they start their careers.

Career Support Community and Resources

As you’ve explored a role as a Career Coach or Navigator, you’ve gained skills and knowledge about the profession. This final course will explore how technology affects the career landscape, develop skills for virtual coaching and career fairs, work with community organizations, and complete a capstone project.

Learning objectives

  • Foundational concepts of career coaching and navigating
  • Career possibilities for career navigators and career coaches
  • Common career development theories, models, and tools

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