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Goodwill Academy

This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.

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This course is for those who are passionate about helping people find jobs aligned with their skills and interests so they can earn a living through fulfilling work. This first course in the Career Coach and Navigator Professional Certificate will provide foundational knowledge of the Career Navigator and Coach roles, and introduce relationship management and human-centered coaching and navigating.

By the end of the course, you will be able to:

1. Explain the foundational concepts of Career Coaching and Navigating.

2. Familiarize clients with the Career Coaching and Navigation experience.

3. Discover career possibilities for Career Navigators and Career Coaches

4. Describe common Career Development theories, models, and tools.

5. Summarize Coaching Agreements and Career Service Plans.

6. Identify professional and ethical standards.

7. Describe human-centered approaches to Career Coaching and Navigating.

To be successful in this course, no prior experience with career coaching or navigation is required. You just need a passion to help people, along with basic computer skills (some knowledge of word processing, spreadsheets, presentations and email).

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Syllabus

Introduction to Career Coaching and Navigating
Whether you have experience in social services or are seeking fulfilling work helping people, Career Coaching and Navigating could be a great place to grow your practice. In this module, you will get an introduction to what Career Coaching and Navigating skills, practice and theories are and how they are used.
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Theories Behind Career Coaching and Navigating
Building a strong foundation on practical research and theory is critical for a Career Navigator or Career Coach. In this Module, you will delve into the foundations of Career Coaching and Navigating by exploring human services coaching philosophies, strategies and fundamental concepts and how they are used to help people.
Module 3: Client Relationship Management
Providing excellent service relies on your ability to build a lasting bond with clients and interact with them effectively. In this module, you will discover how to establish trust with clients, initiate and terminate coaching agreements and ensure your actions align with the ethical and professional standards for Career Coaches and Career Navigators.
Module 4: Human-Centered Navigating and Coaching
Applying a human-centered approach to your client relations will help you cultivate deep empathy to develop solutions that help meet your clients' needs. In this module, you will learn how promoting diversity and equity and encouraging self-care mesh with human-centered processes to help Career Coaches and Navigators to provide effective solutions for clients.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Appeals to individuals passionate about helping others find fulfilling work
Provides foundational knowledge of Career Navigator and Coach roles
Introduces relationship management and human-centered coaching and navigating
Covers common Career Development theories, models, and tools
Emphasizes professional and ethical standards
No prior experience with career coaching or navigation required

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Foundations of Career Navigating and Coaching with these activities:
Review Ethical and Professional Standards
Starts the learner with a review of the foundational knowledge of ethics and standards in the field
Browse courses on Career Development
Show steps
  • Read course textbook chapters on ethical and professional standards
  • Review the National Career Development Association (NCDA) Code of Ethics
Attend a Workshop on Resume Writing and Interviewing
Supplements the course content by providing hands-on practice in resume writing and interviewing
Browse courses on Resume Writing
Show steps
  • Research and identify relevant workshops
  • Register and attend the workshop
  • Practice and refine resume writing and interviewing skills
Learn about Online Career Tools and Resources
Helps learners enhance their skills by utilizing online tools and resources relevant to the field
Show steps
  • Research and identify online career resources
  • Explore job search engines, resume builders, and networking platforms
  • Follow tutorials to learn how to use these tools effectively
Four other activities
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Show all seven activities
Case Study Discussion Group
Provides learners a platform to discuss and analyze real-life case studies, deepening their understanding of the course
Browse courses on Career Coaching
Show steps
  • Meet virtually with a group of peers
  • Analyze case studies presented by the instructor or group members
  • Share insights and strategies for addressing career challenges
Client Relationship Management Plan
Challenges learners to apply the principles of client relationship management in a practical setting
Browse courses on Client Management
Show steps
  • Develop a relationship-building strategy
  • Create a communication plan
  • Establish clear expectations and boundaries
Mock Interview Practice
Provides learners with the opportunity to rehearse their interview skills and receive feedback from peers
Browse courses on Interview Skills
Show steps
  • Role-play job interviews with peers
  • Give and receive constructive criticism
  • Identify areas for improvement
Career Development Project
Offers learners a hands-on experience in applying course concepts to develop a comprehensive career development plan
Browse courses on Career Planning
Show steps
  • Identify personal career goals and aspirations
  • Conduct self-assessment and identify strengths and weaknesses
  • Research career options and explore potential pathways
  • Develop a comprehensive career development plan

Career center

Learners who complete Foundations of Career Navigating and Coaching will develop knowledge and skills that may be useful to these careers:
Career Coach
A Career Coach helps people identify their career goals and develop the skills needed to achieve them. This course would be highly beneficial for someone who wants to become a Career Coach because it would provide them with the foundational knowledge and skills needed to be successful in this role.
Career Counselor
A Career Counselor helps people make informed decisions about their careers. This course would be highly beneficial for someone who wants to become a Career Counselor because it would provide them with the foundational knowledge and skills needed to be successful in this role.
Recruiter
A Recruiter helps organizations find and hire qualified candidates for open positions. This course may be useful for a Recruiter because it would help them develop the skills needed to assess candidates' skills and experience and match them with the right positions.
Job Developer
A Job Developer helps people find and keep jobs. This course may be useful for a Job Developer because it would help them develop the skills needed to work with people from diverse backgrounds and help them find jobs that match their skills and interests.
Social Worker
A Social Worker helps people overcome challenges and improve their well-being. This course may be useful for a Social Worker because it would help them develop the skills needed to work with people from diverse backgrounds and help them achieve their goals.
Counselor
A Counselor provides support and guidance to people who are struggling with personal or emotional issues. This course may be useful for a Counselor because it would help them develop the skills needed to work with people from diverse backgrounds and help them overcome challenges.
Life Coach
A Life Coach helps people identify and achieve their personal and professional goals. This course may be useful for a Life Coach because it would help them develop the skills needed to work with people from diverse backgrounds and help them achieve their goals.
Guidance Counselor
A Guidance Counselor provides support and advice to students as they plan their academic and career paths. This course may be useful for a Guidance Counselor because it would help them build a foundation in career coaching and navigation. The course would also help them develop the skills needed to work effectively with students from diverse backgrounds.
Vocational Rehabilitation Counselor
A Vocational Rehabilitation Counselor helps people with disabilities find and keep jobs. This course may be useful for a Vocational Rehabilitation Counselor because it would help them develop the skills needed to work with people with disabilities and help them achieve their employment goals.
Employment Specialist
An Employment Specialist helps people with disabilities find and keep jobs. This course may be useful for an Employment Specialist because it would help them develop the skills needed to work with people with disabilities and help them achieve their employment goals.
Teacher
A Teacher educates students in a variety of subjects. This course may be useful for a Teacher because it would help them develop the skills needed to create and deliver engaging lesson plans and manage a classroom.
Training Manager
A Training Manager oversees all aspects of training for an organization. This course may be useful for a Training Manager because it would help them develop the skills needed to create and deliver effective training programs.
Project Manager
A Project Manager oversees all aspects of a project, including planning, implementation, and evaluation. This course may be useful for a Project Manager because it would help them develop the skills needed to manage a team of employees and complete a project successfully.
Human Resources Manager
A Human Resources Manager oversees all aspects of human resources for an organization, including recruiting, hiring, training, and development. This course may be useful for a Human Resources Manager because it would help them develop the skills needed to manage a team of employees and create a positive work environment.
Program Manager
A Program Manager oversees all aspects of a program, including planning, implementation, and evaluation. This course may be useful for a Program Manager because it would help them develop the skills needed to manage a team of employees and create a successful program.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Foundations of Career Navigating and Coaching.
Provides a comprehensive overview of the career coaching process, from initial client contact to termination. It covers essential topics such as building rapport, active listening, and goal setting.
This guide provides ethical guidelines for career counselors. It is essential reading for anyone who wants to practice ethically and professionally.
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Provides a practical guide to the art of coaching. It covers the different skills and techniques that are needed to be an effective coach.
This handbook provides a comprehensive overview of the career counseling field. It valuable resource for anyone who is interested in learning more about career counseling.
This journal provides research-based articles on career development. It valuable resource for anyone who is interested in staying up-to-date on the latest trends in career development.
This classic book provides a comprehensive guide to career planning and job search. It valuable resource for anyone who is looking to find a new job or advance in their current career.

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