Microsoft Azure Cognitive Services: QnA Maker from Pluralsight

Use QnA Maker and Azure Bot Service to create an FAQ chat bot that can answer questions using a natural language format. Deploy your bot to the web or other service like Slack, email, and text message.

FAQ pages are important because they help your customers be successful with your product; however, there are two main problems. Products that are large in size tend to have large FAQ pages, which makes it difficult for your customers to find the answers they need, and customers may not have access to a device that can clearly display an FAQ page. In this course, Microsoft Azure Cognitive Services: QnA Maker, you will learn how to create an FAQ chat bot using the QnA Maker and Azure Bot Service. First, you will learn how to create question and answer pairs. Next, you will train your knowledge base to understand natural language. Finally, you will connect your knowledge base to a chat bot that can be used in many channels such as websites, Slack, email, and text message. When you are finished with this course, you will have a foundational knowledge of how to create chat bots using QnA Maker and Azure Bot Service.

What's inside

Syllabus

Course Overview

Create an FAQ Knowledge Base with QnA Maker

Create an FAQ Chat Bot with Azure Bot Service

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Emphasizes QnA Maker and Azure Bot Service that are essential tools for real-world chatbots

Develops practical skills in deploying chatbots on various platforms

Provides foundational knowledge for beginners in chatbot development

Offers a clear progression from creating question-answer pairs to deploying a functional chatbot

Lacks hands-on exercises and interactive materials for practical application

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Azure Cognitive Services: QnA Maker with these activities:

Practice Creating Knowledge Bases in QnA Maker

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This will strengthen your knowledge and skills in using QnA Maker independently.

Browse courses on QnA Maker

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Create a free QnA Maker account
Create multiple knowledge bases for different scenarios
Populate the knowledge bases with high-quality questions and answers

Discuss QnA Maker with a Study Group

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You can better understand and retain course information by discussing QnA Maker with other students.

Browse courses on QnA Maker

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Identify fellow classmates who are taking the course
Schedule a study group meeting
Prepare discussion topics
Discuss QnA Maker concepts and features
Share experiences and insights with each other

Deploy a Chat Bot to Azure Bot Service

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This will help you gain experience working with Azure Bot Service and deploying your own chat bot.

Browse courses on Azure Bot Service

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Configure the Azure Bot Service
Create a chat bot
Deploy the chat bot
Test the chat bot

One other activity

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Attend a Workshop on QnA Maker

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This will allow you to delve deeper into QnA Maker with the help of experts.

Browse courses on QnA Maker

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Identify and register for a QnA Maker workshop
Attend the workshop
Engage with the instructors and ask questions
Practice using QnA Maker in a hands-on environment

Career center

Learners who complete Microsoft Azure Cognitive Services: QnA Maker will develop knowledge and skills that may be useful to these careers:

Software Developer

The Microsoft Azure Cognitive Services: QnA Maker course provides developers with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Software Developer, you will be responsible for designing, developing, and maintaining software applications. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications.

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Data Scientist

The Microsoft Azure Cognitive Services: QnA Maker course provides Data Scientists with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Data Scientist, you will be responsible for collecting, analyzing, and interpreting data to solve business problems. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to automate tasks and improve decision-making.

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Machine Learning Engineer

The Microsoft Azure Cognitive Services: QnA Maker course provides Machine Learning Engineers with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Machine Learning Engineer, you will be responsible for developing and deploying machine learning models to solve business problems. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to automate tasks and improve decision-making.

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UX Designer

The Microsoft Azure Cognitive Services: QnA Maker course provides UX Designers with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a UX Designer, you will be responsible for designing and evaluating the user experience of a product. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that are easy to use and engaging.

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Product Manager

The Microsoft Azure Cognitive Services: QnA Maker course provides Product Managers with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Product Manager, you will be responsible for defining and managing the roadmap for a product. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to improve customer engagement and satisfaction.

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Data Analyst

The Microsoft Azure Cognitive Services: QnA Maker course provides Data Analysts with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Data Analyst, you will be responsible for collecting, analyzing, and interpreting data to solve business problems. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to automate tasks and improve decision-making.

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IT Manager

The Microsoft Azure Cognitive Services: QnA Maker course provides IT Managers with the skills and knowledge necessary to create and deploy intelligent FAQ chat bots using Azure Bot Service. As an IT Manager, you will be responsible for managing the IT infrastructure of an organization. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to improve customer service and support.

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Software Architect

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Software Architects who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Software Architect, you will be responsible for designing and developing the architecture of software applications. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that are scalable and reliable.

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Database Administrator

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Database Administrators who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Database Administrator, you will be responsible for managing and maintaining the databases of an organization. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to automate tasks and improve decision-making.

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Technical Writer

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Technical Writers who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Technical Writer, you will be responsible for writing and maintaining technical documentation. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that are clear and easy to understand.

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Business Analyst

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Business Analysts who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Business Analyst, you will be responsible for analyzing and improving the business processes of an organization. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to automate tasks and improve decision-making.

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Project Manager

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Project Managers who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Project Manager, you will be responsible for planning and managing projects. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to track progress and manage resources.

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Quality Assurance Analyst

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Quality Assurance Analysts who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Quality Assurance Analyst, you will be responsible for testing and verifying the quality of software applications. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that are free of errors and defects.

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Information Security Analyst

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Information Security Analysts who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As an Information Security Analyst, you will be responsible for protecting the information systems of an organization. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that are secure and reliable.

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Network Administrator

The Microsoft Azure Cognitive Services: QnA Maker course may be useful for Network Administrators who want to learn how to create and deploy intelligent FAQ chat bots using Azure Bot Service. As a Network Administrator, you will be responsible for managing and maintaining the networks of an organization. This course can help you build a strong foundation in the use of QnA Maker and Azure Bot Service, which are essential tools for creating conversational AI applications that can help you to monitor and troubleshoot network issues.

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