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Kevin Miller

This course will teach you how to gather all of the necessary information to formulate a change management strategy. This course will also help prepare you for this section of the CCMP exam, administered by the ACMP.

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This course will teach you how to gather all of the necessary information to formulate a change management strategy. This course will also help prepare you for this section of the CCMP exam, administered by the ACMP.

Prior to developing a change management plan you should have a strategy. In this course, Change Management: Evaluating Impact and Organizational Readiness, you’ll learn how to properly evaluate the impact of a proposed change and the organizational readiness for change in general. First, you’ll explore how to define a change, develop a vision, and identify goals, objectives, and success criteria. Next, you’ll learn how to properly identify change sponsors to be accountable for the change, and all of the stakeholders affected by the change. Finally, you'll walk through nine change assessments and discover what each is and why you need them. When you’re finished with this course, you’ll have the skills and knowledge needed to gather all of the information necessary to formulate a change management strategy.

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What's inside

Syllabus

Course Overview
Setting the Stage for Change
Identifying Change Personnel
Assessing the Organization
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Preparing for Change

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches how to properly evaluate the impact of a proposed change and the organizational readiness for change in general
Explores how to define a change, develop a vision, and identify goals, objectives, and success criteria
Teaches how to properly identify change sponsors to be accountable for the change, and all of the stakeholders affected by the change
Covers change assessments and their uses
Provides the skills and knowledge needed to gather all of the information necessary to formulate a change management strategy

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Change Management: Evaluating Impact and Organizational Readiness with these activities:
Connect with Change Management Professionals
Seek guidance and support from experienced change management professionals to enhance your understanding and skills.
Browse courses on Mentorship
Show steps
  • Identify potential mentors through professional organizations or LinkedIn.
  • Reach out to mentors and schedule informational interviews or meetings.
Review Change Management Terms
Brush up on key terms and concepts in change management to enhance understanding of course materials.
Browse courses on Change Management
Show steps
  • Read through a glossary of change management terms.
  • Attend a webinar or workshop on change management fundamentals.
  • Review notes or materials from previous courses or workshops related to change management.
Read 'Leading Change' by John Kotter
Gain insights from Kotter's renowned work on change leadership and organizational transformation.
Show steps
  • Read through the book, taking notes on key concepts and frameworks.
  • Participate in discussions or online forums to share your understanding and insights with others.
Five other activities
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Create a Knowledge Repository
Organize and review course materials, assignments, and other resources to enhance your understanding and retention.
Browse courses on Knowledge Management
Show steps
  • Gather and organize notes, slides, assignments, and other relevant materials.
  • Create a system for easy access and retrieval of information.
Develop a Change Management Vision Statement
Create a clear and concise vision statement to guide your change management efforts and align stakeholders.
Browse courses on Vision Statement
Show steps
  • Identify the desired outcomes of the change.
  • Brainstorm key values and principles that should guide the change.
  • Craft a concise and inspiring vision statement that encapsulates the desired future state.
Conduct a Change Impact Assessment
Gain hands-on experience assessing the potential impacts of a planned change and developing mitigation strategies.
Show steps
  • Identify the stakeholders who will be affected by the change.
  • Analyze the potential impacts on each stakeholder group.
  • Develop strategies to mitigate or manage negative impacts.
  • Present your findings to key stakeholders and obtain feedback.
Complete Change Management Simulation Exercises
Engage in interactive exercises that simulate real-world change management scenarios to test and refine your skills.
Show steps
  • Identify simulation exercises or online platforms that provide realistic change management scenarios.
  • Complete the exercises and analyze the results to identify areas for improvement.
Implement a Change Management Plan
Put your knowledge into practice by developing and executing a comprehensive change management plan.
Show steps
  • Identify the scope and objectives of the change.
  • Develop a detailed plan outlining the steps, timeline, and resources required.
  • Communicate the plan to stakeholders and gain their buy-in.
  • Implement the plan and track progress regularly.
  • Evaluate the success of the change and make adjustments as needed.

Career center

Learners who complete Change Management: Evaluating Impact and Organizational Readiness will develop knowledge and skills that may be useful to these careers:
Change Manager
A Change Manager leads organizational change initiatives, helping to define the change, develop a vision, and identify goals, objectives, and success criteria. They also identify change sponsors and stakeholders, assess the organization's readiness for change, and develop a change management plan. This course, Change Management: Evaluating Impact and Organizational Readiness, provides a foundation for success in this role by teaching you how to properly evaluate the impact of a proposed change and the organizational readiness for change in general.
Change Consultant
A Change Consultant works with organizations to help them plan and implement change initiatives. They also work to assess the organization's readiness for change, and develop and implement change management strategies. This course can be helpful for Change Consultants by providing them with the skills and knowledge needed to evaluate the impact of change initiatives and assess the organizational readiness for change.
Organizational Development Manager
An Organizational Development Manager collaborates with executives and other leaders to identify organizational change needs, develop and implement change initiatives, and assess the effectiveness of those initiatives. They also work to develop and maintain a positive and productive organizational culture. This course can be helpful for Organizational Development Managers by providing them with the skills and knowledge needed to evaluate the impact of change initiatives and assess the organizational readiness for change.
Sales Manager
A Sales Manager is responsible for developing and implementing sales strategies for an organization. They also work to manage the sales team and build relationships with customers. This course may be helpful for Sales Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on customers and develop and implement change management strategies.
Business Analyst
A Business Analyst works with stakeholders to understand their business needs and develop solutions that meet those needs. They also work to identify and mitigate risks, and ensure that solutions are aligned with the organization's strategic goals. This course may be helpful for Business Analysts by providing them with the skills and knowledge needed to evaluate the impact of change initiatives and ensure that solutions are aligned with the organization's strategic goals.
Operations Manager
An Operations Manager is responsible for managing the operations of an organization. They work to ensure that the organization's processes are efficient and effective, and that the organization meets its goals. This course may be helpful for Operations Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on operations and develop and implement change management strategies.
Communications Manager
A Communications Manager is responsible for developing and implementing communications strategies for an organization. They also work to manage the organization's reputation and build relationships with stakeholders. This course may be helpful for Communications Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on stakeholders and develop and implement change management strategies.
Human Resources Manager
A Human Resources Manager is responsible for managing the human resources function within an organization. They work to develop and implement HR policies and procedures, recruit and hire employees, and provide training and development opportunities. This course may be helpful for Human Resources Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on employees and develop and implement change management strategies.
Training and Development Manager
A Training and Development Manager is responsible for developing and implementing training and development programs for employees. They also work to assess the training needs of employees and develop and implement training programs that meet those needs. This course may be helpful for Training and Development Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on employees and develop and implement change management strategies.
IT Manager
An IT Manager is responsible for managing the IT resources of an organization. They work to ensure that the organization's IT resources are used efficiently and effectively, and that the organization meets its IT goals. This course may be helpful for IT Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on IT and develop and implement change management strategies.
Customer Service Manager
A Customer Service Manager is responsible for managing the customer service function of an organization. They work to ensure that the organization's customer service function is efficient and effective, and that the organization meets its customer service goals. This course may be helpful for Customer Service Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on customer service and develop and implement change management strategies.
Marketing Manager
A Marketing Manager is responsible for developing and implementing marketing strategies for an organization. They also work to manage the organization's brand and build relationships with customers. This course may be helpful for Marketing Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on customers and develop and implement change management strategies.
Finance Manager
A Finance Manager is responsible for managing the financial resources of an organization. They work to ensure that the organization's financial resources are used efficiently and effectively, and that the organization meets its financial goals. This course may be helpful for Finance Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on finances and develop and implement change management strategies.
Administrative Manager
An Administrative Manager is responsible for managing the administrative functions of an organization. They work to ensure that the organization's administrative functions are efficient and effective, and that the organization meets its administrative goals. This course may be helpful for Administrative Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives on administrative functions and develop and implement change management strategies.
Project Manager
A Project Manager plans, organizes, and executes projects, ensuring that they are completed on time, within budget, and to the required quality standards. They also work to identify and mitigate risks, and manage stakeholder expectations. This course may be helpful for Project Managers by providing them with the skills and knowledge needed to assess the impact of change initiatives and ensure that projects are aligned with the organization's strategic goals.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Change Management: Evaluating Impact and Organizational Readiness.
Provides a comprehensive overview of the people side of change management, including how to assess organizational readiness for change, identify and manage resistance to change, and develop and implement a successful change management plan. It valuable resource for anyone involved in leading or managing change in any organization.
Classic work on change management, providing a comprehensive overview of the process of leading change in organizations. It valuable resource for anyone involved in leading or managing change in any organization.
Comprehensive guide to change management, providing a step-by-step process for planning, implementing, and evaluating change initiatives. It valuable resource for anyone involved in leading or managing change in any organization.
Provides a practical guide to change management, providing a step-by-step process for planning, implementing, and evaluating change initiatives. It valuable resource for anyone involved in leading or managing change in any organization.
Provides a comprehensive overview of organizational change and development. It valuable resource for anyone involved in leading or managing change in any organization.
Provides a guide to how to get others to change their thinking and behavior. It valuable resource for anyone involved in leading or managing change in any organization.

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