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Microsoft

This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel in the field of IT support.

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This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel in the field of IT support.

In this course, you’ll cover the basics of computer networking, including the TCP/IP and OSI models. You'll learn how different network layers and devices work together. You'll also explore common network infrastructure and monitoring techniques as well as the physical and data link layers in more detail. By the end of the course, you'll have an overview of important components for an IT Support Specialist focused on maintaining the security of corporate networks.

After completing this course, you’ll be able to:

• Identify the main concepts of networking.

• Explain common network infrastructure and monitoring techniques.

• Describe network security components, approaches, and mitigation strategies.

This is also a great way to prepare for the Microsoft MS-900 exam. By passing the MS-900 exam, you’ll earn the Microsoft 365 Fundamentals certification.

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What's inside

Syllabus

Computer networking
This module deals with the fundamental structure and type of a network, and explores the core element of IP addresses.you will learn how a physical network is put together as well as its underlying logic. You will also discover the reason behind the need for IP addresses and how they form the basis for network communication.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches network security components, enabling learners to develop core IT support skills
Taught by Microsoft, renowned for its expertise in the IT industry
Provides a foundational understanding of IT support
Covers TCP/IP and OSI models, core networking concepts
Provides hands-on labs and interactive materials, enhancing practical skills
Requires students to come in with some background knowledge in IT

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Reviews summary

Foundational secure networking for it support

According to learners, "Introduction to Secure Networking" is a highly effective foundational course for those new to IT support. Many praise its clear explanations and engaging practical exercises, making complex topics accessible. It provides a solid understanding of network basics and security components, helping students prepare for the MS-900 exam. However, some students found the cloud computing module somewhat disconnected from the core networking themes and wished for deeper technical dives. Overall, it's considered an excellent starting point for a career in secure IT networking.
Appears to be actively updated, addressing earlier feedback.
"Absolutely loved this course. The updated content, especially on network security, felt very current."
"I felt some of the content, especially around network security devices, could have been more current."
"It's encouraging to see the course being updated; the recent improvements are noticeable."
Serves as a useful, though not exhaustive, preparation for MS-900.
"This course prepped me well for some aspects of MS-900."
"The MS-900 prep aspect is a nice bonus, but I wouldn't rely solely on this for the exam."
"I found it a good overview for MS-900."
Features useful hands-on exercises and real-world examples.
"The labs really helped solidify my understanding. I particularly appreciated the section on firewalls and network monitoring."
"The practical exercises were relevant and kept me engaged. The focus on real-world scenarios made the concepts stick."
"I found the practical application of firewalls and understanding common threats invaluable."
Provides a clear and accessible introduction to networking.
"Fantastic introduction to secure networking concepts. The explanations were clear, and the labs really helped solidify my understanding."
"As an absolute beginner, this course was perfect! The instructor explained complex topics in an easy-to-digest manner."
"I truly gained a strong foundation. The structured approach from basics to security was very effective."
"The instructor's pacing felt just right, and the quizzes reinforced my learning effectively."
Offers introductory depth; may require further study for advanced topics.
"Some parts felt a little rushed, especially the deeper dives into security protocols. I had to look up external resources frequently."
"This course was very basic, probably too basic for me, having some existing IT knowledge. I wished for more challenge."
"The course often felt like a summary rather than detailed learning. The network security part needs more practical examples, not just theory."
Opinions divided on the relevance of the cloud computing module.
"I found the cloud computing module a bit too high-level, felt like an overview rather than in-depth."
"The 'Cloud computing' module felt out of place and seemed tacked on and not well integrated with secure networking itself."
"I felt the cloud module was unrelated to the core networking topics."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Secure Networking with these activities:
Review TCP/IP protocol
Strengthen your understanding of the fundamental TCP/IP protocol
Browse courses on TCP/IP
Show steps
  • Revisit the basics of TCP/IP and its layers
  • Review the functions of key protocols like IP, TCP, and UDP
Cloud computing fundamentals
Gain an understanding of cloud architecture and Azure services
Browse courses on Cloud Computing
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  • Understand the concept of cloud computing
  • Explore different cloud service models
  • Focus on Microsoft Azure platform
Learn routing protocols
Master fundamental routing protocols like OSPF and BGP
Browse courses on Routing Protocols
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  • Start with a basic understanding of network routing
  • Learn about the different types of routing protocols
  • Focus on OSPF and BGP routing protocols
  • Review examples and practice configuring these protocols
Four other activities
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Show all seven activities
VLAN configuration exercises
Practice configuring and managing VLANs to segment your network
Browse courses on VLANs
Show steps
  • Learn about VLANs and their benefits
  • Configure VLANs on switches and routers
  • Verify VLAN functionality
Design a network topology
Apply your knowledge to design and document a network topology
Browse courses on Network Design
Show steps
  • Gather requirements and determine network needs
  • Design the network topology using industry best practices
  • Document the network design in a clear and concise manner
Network troubleshooting exercises
Develop practical troubleshooting skills for network issues
Browse courses on Troubleshooting
Show steps
  • Identify common network issues
  • Use network monitoring tools to diagnose problems
  • Practice troubleshooting scenarios
Network security hands-on workshop
Acquire hands-on experience in implementing network security measures
Browse courses on Network Security
Show steps
  • Configure firewalls and intrusion detection systems
  • Perform network security audits
  • Learn about advanced security techniques

Career center

Learners who complete Introduction to Secure Networking will develop knowledge and skills that may be useful to these careers:

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