Get Started with Mail and Calendar Applications: Outlook from Coursera

Mail and calendar applications are an essential productivity tool for business and education. Understanding how to use mail and calendar apps can make you a more efficient and valuable worker.

In this mini-course, you will learn the essentials of using mail and calendar apps to stay organized, secure, and effective in a workplace setting. You will learn how to send, sort, store, and search emails and how to add and share calendars. You will gain knowledge on how to make emails secure and confidential, work with contacts, and organize meetings.

Throughout this short course, you will complete numerous hands-on labs to gain practical experience. Once complete, you will take a graded assessment to demonstrate your knowledge of mail and calendar apps.

Demonstrations in this course use Microsoft Outlook for the web. The skills learned from Outlook for the web can be applied to other mail and calendar applications, such as the desktop version of Outlook, Google Mail, Google Calendar, and others.

This course is designed for beginners who want to get started with the basics of mail and calendar applications such as Microsoft Outlook. It is appropriate for those looking to level up their skills and work more productively and efficiently. Completion of this course will prepare you to work with emails, calendars, and meetings in an office setting.

This mini-course is one of a series of courses aimed at helping learners become more proficient in using office productivity applications.

What's inside

Syllabus

Mail App Fundamentals

Mail applications are an essential productivity tool for business and education. Understanding how to use mail apps can make you a more efficient and valuable worker. In this module, you will learn the essentials of using mail apps to stay organized, secure, and effective in a workplace setting. You will learn how to send, sort, store, and search emails and how to send and receive attachments.

Calendar App Fundamentals

Calendar applications are an essential productivity tool for business and education. Understanding how to use calendar apps can make you a more efficient and valuable worker. In this module, you will learn the essentials of using calendar apps to stay organized, secure, and effective in a workplace setting. You will learn how to view, filter, and print calendars and how to add and share calendars.

Working with Mail and Calendar Apps

Mail and calendar applications are an essential productivity tool for business and education. Understanding how to use mail and calendar apps can make you a more efficient and valuable worker. In this module, you will learn how to make emails secure and confidential, work with junk mail, work with contacts, organize meetings, and add organizational calendars.

Course Summary & Assessment

In this module, you will get a summary of the course and information on the next steps to take, and you will be tested on your knowledge of the topics covered in this course through a graded multiple-choice quiz.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Suitable for beginners seeking an introduction to fundamental mail and calendar applications like Microsoft Outlook

Optimizes workplace productivity and efficiency through proficient use of mail and calendar apps

Covers essential functionalities of mail and calendar apps, including sending, sorting, storing, searching, and sharing

Provides hands-on experience through practical labs, reinforcing the application of concepts

Applicable to multiple mail and calendar applications, such as Microsoft Outlook, Google Mail, and Google Calendar

Designed for those seeking to enhance their skills and work more effectively

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Get Started with Mail and Calendar Applications: Outlook with these activities:

Review a Book on Outlook

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Familiarize yourself with the features and functionality of Outlook before the course begins.

View Microsoft Word Step by Step (Office 2021 and... on Amazon

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Read the first two chapters of the book.
Create a new Outlook account and explore its features.

Practice Sending and Receiving Emails

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Improve your proficiency in sending and receiving emails using Outlook.

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Send emails to multiple recipients with different attachments.
Use the search function to find specific emails.

Volunteer at a Non-profit Organization Using Outlook

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Enhance your skills and contribute to the community by volunteering at a non-profit organization and using Outlook to support their operations.

Browse courses on Volunteering

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Identify non-profit organizations that align with your interests.
Inquire about volunteer opportunities that involve using Outlook.

One other activity

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Plan and Execute an Email Marketing Campaign

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Apply your knowledge of Outlook to a real-world project by planning and executing an email marketing campaign.

Browse courses on Email Marketing

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Define your target audience and campaign goals.
Create engaging email content and design using Outlook templates.

Career center

Learners who complete Get Started with Mail and Calendar Applications: Outlook will develop knowledge and skills that may be useful to these careers:

Administrative Assistant

Administrative Assistants ensure that offices run smoothly by handling a wide range of administrative, clerical, and operational tasks. A big part of that is maintaining regular communication with internal and external parties, scheduling appointments, and managing different schedules. The Get Started with Mail and Calendar Applications: Outlook course is an excellent foundation for this career as it teaches you how to use mail and calendar apps to stay organized and efficient. By completing this course, you'll also master email security and learn how to organize meetings, essential skills for any Administrative Assistant.

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Customer Service Representative

CSR's often spend most of their day communicating with customers via email, phone, or text. They also schedule appointments and meetings. This means that managing email and calendar applications is an important skill. The Get Started with Mail and Calendar Applications: Outlook course dives into the nuts and bolts of mail and calendar apps and teaches techniques to stay organized in the workplace. This course may help you excel as a Customer Service Representative.

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Data Entry Clerk

Data Entry Clerks play an important role in maintaining accuracy and efficiency in all sorts of businesses and organizations. They often use mail and calendar applications to manage and track incoming data. The Get Started with Mail and Calendar Applications: Outlook course is an excellent starting point for Data Entry Clerks who need to master these tools. Gaining competency in managing mail and calendar applications will be a valuable addition to your resume.

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Executive Assistant

Executive Assistants support the day to day operations of their employer. This includes a wide range of tasks, including handling mail, scheduling appointments, and organizing travel plans. Get Started with Mail and Calendar Applications: Outlook is an ideal course for new Executive Assistants as it covers the basics of using mail and calendar apps for organization and efficiency.

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Sales Representative

Sales Representatives sell products and services to customers. They often use mail and calendar applications to manage their contacts and schedules. The Get Started with Mail and Calendar Applications: Outlook course can help aspiring Sales Representatives develop the skills they need to succeed in this role.

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Office Manager

Office Managers oversee the day-to-day operations of an office. This includes managing staff, budgets, and supplies. They also often handle scheduling and organizing meetings. Get Started with Mail and Calendar Applications: Outlook is a great course for new Office Managers as it covers the basics of using mail and calendar apps to stay organized and productive in the workplace.

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Receptionist

Receptionists greet and assist visitors to an office. They may also answer phones, manage mail, and schedule appointments. The Get Started with Mail and Calendar Applications: Outlook course can help aspiring Receptionists develop the skills they need to stay organized and provide excellent customer service.

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Human Resources Assistant

Human Resources Assistants are responsible for a wide range of duties, including managing personnel records, communicating with employees, and maintaining office supplies. They also often handle scheduling and organizing meetings. Get Started with Mail and Calendar Applications: Outlook is an excellent way to build a foundation in these duties for aspiring HR Assistants as it teaches the basics of using mail and calendar apps and how to use them efficiently in an office setting

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Marketing Assistant

Marketing Assistants support marketing teams with a variety of tasks, including creating marketing materials, managing social media accounts, and scheduling events. They often use mail and calendar applications to manage their projects and communicate with clients and colleagues. The Get Started with Mail and Calendar Applications: Outlook course can help aspiring Marketing Assistants by introducing the basics of mail and calendar apps and how to use these to stay organized in the workplace.

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Scheduler

Schedulers arrange and schedule appointments for others. They often use mail and calendar applications to manage their schedules and communicate with clients and colleagues. The Get Started with Mail and Calendar Applications: Outlook course can help aspiring Schedulers develop the skills they need to succeed in this role.

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Project Manager

Project Managers plan, organize, and execute projects. They often use mail and calendar applications to manage their teams and projects. The Get Started with Mail and Calendar Applications: Outlook course can help aspiring Project Managers develop the skills they need to succeed in this role.

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Administrative Specialist

Administrative Specialists provide administrative support to organizations and businesses. They often use mail and calendar applications to manage their schedules, communicate with clients and colleagues, and maintain records. The Get Started with Mail and Calendar Applications: Outlook course can help aspiring Administrative Specialists brush up on their skills in these tools, which are essential to administrative work in any office setting.

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Operations Manager

Operations Managers are responsible for planning, directing, and coordinating the operations of an organization. They often use mail and calendar applications to manage their teams and projects. The Get Started with Mail and Calendar Applications: Outlook course is a great introduction to these tools for new Operations Managers.

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Legal Assistant

Legal Assistants support lawyers by performing a variety of tasks, including preparing legal documents, managing case files, and scheduling appointments. They spend a significant amount of time working with mail and calendar applications. Getting Started with Mail and Calendar Applications: Outlook is helpful for aspiring Legal Assistants as it teaches you how to use these tools to be more efficient and organized in a workplace setting.

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IT Support Specialist

IT Support Specialists help keep an organization’s computer systems running smoothly. They may be responsible for installing and maintaining software, troubleshooting computer problems, and providing technical advice to users. The Get Started with Mail and Calendar Applications: Outlook course is a good foundational course for new IT Support Specialists as it covers the basics of using mail and calendar apps, which are common tools IT techs will need to know well in the role.

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