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Skill-Up EdTech Team
and
Steve Ryan
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging, collaboration, and web conferencing apps can make you a more efficient and valuable worker.
In this mini-course, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for video conferencing and meetings. This course will also teach you how to work with teams, channels, and meetings.
Read more
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging, collaboration, and web conferencing apps can make you a more efficient and valuable worker.
In this mini-course, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for video conferencing and meetings. This course will also teach you how to work with teams, channels, and meetings.
Read more
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging, collaboration, and web conferencing apps can make you a more efficient and valuable worker.
In this mini-course, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for video conferencing and meetings. This course will also teach you how to work with teams, channels, and meetings.
Throughout this short course, you will complete numerous hands-on labs to gain practical experience. Once complete, you will take a graded assessment to demonstrate your knowledge.
Demonstrations in this course use Microsoft Teams. The skills learned from Microsoft Teams can be applied to other messaging and collaboration applications, such as Google Workspace, Slack, Zoom, Webex, and others.
This course is designed for beginners who want to get started with the basics of messaging and collaboration applications such as Microsoft Teams. It is appropriate for those looking to improve their skills to work more productively. Completion of this course will prepare you to work with messaging and collaboration applications in an office setting.
This mini-course is one of a series of courses aimed at helping learners become more proficient in using office productivity applications.
Register for this course and see more details by visiting:
OpenCourser.com/course/9d0jom/get
What's inside
Syllabus
Messaging and Collaboration Application Fundamentals
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging and collaboration apps can make you more a more efficient and valuable worker.
In this module, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for videos and meetings. You will also learn about best practice etiquette to use for messaging and meetings.
Read more
Syllabus
Messaging and Collaboration Application Fundamentals
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging and collaboration apps can make you more a more efficient and valuable worker.
In this module, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for videos and meetings. You will also learn about best practice etiquette to use for messaging and meetings.
Read more
Working with Messaging and Collaboration Applications
In this module, you will learn the essentials of working with channels and Teams in Microsoft Teams. You will also learn how to use chat, make and answer calls, and create and attend meetings in Microsoft Teams.
Course Summary & Assessment
In this module, you will get a summary of the course and information on the next steps to take, and you will be tested on your knowledge of the topics covered in this course through a graded multiple-choice quiz.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Teaches foundational skills for individuals looking to work more efficiently using messaging and collaboration applications
Provides hands-on experience through labs, ensuring practical application of concepts
Applicable to various messaging and collaboration tools, including Google Workspace, Slack, Zoom, and Webex
Course is graded, providing assessment and feedback on knowledge gained
Taught by experienced instructors from Skill-Up EdTech Team
Suitable for beginners seeking to enhance their productivity at work or school
Save this course
Save Get Started with Messaging & Collaboration Apps: Teams/Zoom to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Get Started with Messaging & Collaboration Apps: Teams/Zoom with these
activities:
Review fundamental software development principles
Show steps
This review will recall software development principles and concepts that will be applied in the course.
Browse courses on
Software Development
Show steps
-
Read through your old notes or textbooks
-
Identify key concepts and principles related to software development
-
Refresh your understanding of data structures and algorithms
Review Email Etiquette
Show steps
Reinforces professional communication norms to prepare for effective messaging and collaboration.
Browse courses on
Email Etiquette
Show steps
-
Review email guidelines for professional settings.
-
Create a template for common email scenarios, such as meeting requests or project updates.
Explore Video Conferencing Features
Show steps
Enhances skills in utilizing video conferencing tools for effective collaboration and communication.
Browse courses on
Video Conferencing
Show steps
-
Engage in a tutorial on the basics of video conferencing.
-
Experiment with different video and audio settings.
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Complete a series of coding challenges
Show steps
Coding challenges provide practice in applying software development principles while strengthening programming skills.
Browse courses on
Coding
Show steps
-
Identify a coding challenge platform or resource
-
Select a set of challenges that align with your skill level
-
Attempt to solve the challenges on your own
-
Review solutions and learn from your mistakes
Explore online tutorials on specific software development tools or frameworks
Show steps
Guided tutorials can help you learn new technologies and tools that are relevant to the course and industry.
Show steps
-
Identify a specific software development tool or framework you want to learn
-
Search for online tutorials that cover the topic
-
Follow the tutorial step-by-step and complete the exercises
-
Experiment with the tool or framework on your own
Create a Collaborative Workspace
Show steps
Develops proficiency in setting up and managing a collaborative workspace for efficient teamwork.
Browse courses on
Collaboration
Show steps
-
Practice setting up a collaborative workspace using an online platform.
-
Establish rules and guidelines for workspace usage.
Form a study group with classmates to discuss course concepts and work on projects together
Show steps
Study groups provide a collaborative environment to reinforce course concepts, share knowledge, and support each other's learning.
Browse courses on
Collaboration
Show steps
-
Identify a group of classmates with similar interests or skills
-
Establish regular meeting times and a study schedule
-
Take turns leading discussions, presenting concepts, and facilitating group work
Develop a Team Communication Strategy
Show steps
Fosters effective communication by creating a tailored team strategy for efficient messaging and collaboration.
Browse courses on
Communication
Show steps
-
Identify communication channels and protocols for different types of messages.
-
Develop a style guide for consistent and professional communication.
Build a simple software application that demonstrates your understanding of course concepts
Show steps
Building a software application allows you to apply your knowledge and skills in a practical, hands-on way.
Browse courses on
Software Development
Show steps
-
Identify a small-scale software application idea that aligns with the course concepts
-
Plan and design the application's architecture and features
-
Implement the application using appropriate software development tools and frameworks
-
Test and debug the application to ensure it meets the desired functionality
Contribute to an open-source software project related to software development
Show steps
Contributing to open-source projects provides real-world experience and exposes you to different software development approaches.
Browse courses on
Open Source
Show steps
-
Identify an open-source project that aligns with your interests and skills
-
Familiarize yourself with the project's codebase and documentation
-
Identify areas where you can contribute, such as bug fixes or feature improvements
-
Submit your contributions to the project and engage with the community
Share your knowledge and experience by mentoring junior software developers or students
Show steps
Mentoring others helps you reinforce your understanding of the course concepts while making a positive impact on the community.
Browse courses on
Mentoring
Show steps
-
Identify individuals who could benefit from your guidance in software development
-
Offer to mentor them and establish regular communication channels
-
Provide guidance, support, and feedback on their software development journey
-
Share your experiences, best practices, and industry insights
Review fundamental software development principles
Show steps
This review will recall software development principles and concepts that will be applied in the course.
Browse courses on
Software Development
Show steps
Show steps
Show steps
- Read through your old notes or textbooks
- Identify key concepts and principles related to software development
- Refresh your understanding of data structures and algorithms
Review Email Etiquette
Show steps
Reinforces professional communication norms to prepare for effective messaging and collaboration.
Browse courses on
Email Etiquette
Show steps
Show steps
Show steps
- Review email guidelines for professional settings.
- Create a template for common email scenarios, such as meeting requests or project updates.
Explore Video Conferencing Features
Show steps
Enhances skills in utilizing video conferencing tools for effective collaboration and communication.
Browse courses on
Video Conferencing
Show steps
Show steps
Show steps
- Engage in a tutorial on the basics of video conferencing.
- Experiment with different video and audio settings.
Eight other activities
Expand to see all activities and additional details
Show all 11 activities
Complete a series of coding challenges
Show steps
Coding challenges provide practice in applying software development principles while strengthening programming skills.
Browse courses on
Coding
Show steps
Show steps
Show steps
- Identify a coding challenge platform or resource
- Select a set of challenges that align with your skill level
- Attempt to solve the challenges on your own
- Review solutions and learn from your mistakes
Explore online tutorials on specific software development tools or frameworks
Show steps
Guided tutorials can help you learn new technologies and tools that are relevant to the course and industry.
Show steps
Show steps
Show steps
- Identify a specific software development tool or framework you want to learn
- Search for online tutorials that cover the topic
- Follow the tutorial step-by-step and complete the exercises
- Experiment with the tool or framework on your own
Create a Collaborative Workspace
Show steps
Develops proficiency in setting up and managing a collaborative workspace for efficient teamwork.
Browse courses on
Collaboration
Show steps
Show steps
Show steps
- Practice setting up a collaborative workspace using an online platform.
- Establish rules and guidelines for workspace usage.
Form a study group with classmates to discuss course concepts and work on projects together
Show steps
Study groups provide a collaborative environment to reinforce course concepts, share knowledge, and support each other's learning.
Browse courses on
Collaboration
Show steps
Show steps
Show steps
- Identify a group of classmates with similar interests or skills
- Establish regular meeting times and a study schedule
- Take turns leading discussions, presenting concepts, and facilitating group work
Develop a Team Communication Strategy
Show steps
Fosters effective communication by creating a tailored team strategy for efficient messaging and collaboration.
Browse courses on
Communication
Show steps
Show steps
Show steps
- Identify communication channels and protocols for different types of messages.
- Develop a style guide for consistent and professional communication.
Build a simple software application that demonstrates your understanding of course concepts
Show steps
Building a software application allows you to apply your knowledge and skills in a practical, hands-on way.
Browse courses on
Software Development
Show steps
Show steps
Show steps
- Identify a small-scale software application idea that aligns with the course concepts
- Plan and design the application's architecture and features
- Implement the application using appropriate software development tools and frameworks
- Test and debug the application to ensure it meets the desired functionality
Contribute to an open-source software project related to software development
Show steps
Contributing to open-source projects provides real-world experience and exposes you to different software development approaches.
Browse courses on
Open Source
Show steps
Show steps
Show steps
- Identify an open-source project that aligns with your interests and skills
- Familiarize yourself with the project's codebase and documentation
- Identify areas where you can contribute, such as bug fixes or feature improvements
- Submit your contributions to the project and engage with the community
Share your knowledge and experience by mentoring junior software developers or students
Show steps
Mentoring others helps you reinforce your understanding of the course concepts while making a positive impact on the community.
Browse courses on
Mentoring
Show steps
Show steps
Show steps
- Identify individuals who could benefit from your guidance in software development
- Offer to mentor them and establish regular communication channels
- Provide guidance, support, and feedback on their software development journey
- Share your experiences, best practices, and industry insights
Career center
Learners who complete Get Started with Messaging & Collaboration Apps: Teams/Zoom will develop knowledge and skills
that may be useful to these careers:
Collaboration Engineer
Collaboration Engineer
Collaboration Engineers design and implement collaboration solutions for organizations. They use their knowledge of messaging and collaboration apps to create solutions that meet the specific needs of the organization. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in an enterprise context.
Collaboration Specialist
Collaboration Specialist
Collaboration Specialists help organizations implement and use collaboration solutions. They use their knowledge of messaging and collaboration apps to help organizations improve their communication and collaboration. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a collaboration context.
Enterprise Collaboration Architect
Enterprise Collaboration Architect
Enterprise Collaboration Architects design and implement collaboration solutions for organizations. They use their knowledge of messaging and collaboration apps to create solutions that meet the specific needs of the organization. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in an enterprise context.
Unified Communications Engineer
Unified Communications Engineer
Unified Communications Engineers design and implement unified communications solutions for organizations. They use their knowledge of messaging and collaboration apps to create solutions that meet the specific needs of the organization. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a unified communications context.
Collaboration Consultant
Collaboration Consultant
Collaboration Consultants help organizations improve their communication and collaboration. They use their knowledge of messaging and collaboration apps to help organizations implement and use these tools effectively. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a consulting context.
Salesforce Administrator
Salesforce Administrator
Salesforce Administrators manage and maintain Salesforce, a customer relationship management (CRM) platform. They use their knowledge of messaging and collaboration apps to integrate Salesforce with other systems, create reports, and manage user access.
Customer Success Manager
Customer Success Manager
Customer Success Managers help customers achieve their goals with a product or service. They use messaging and collaboration apps to communicate with customers, track progress, and provide support. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a customer success context.
Digital Project Manager
Digital Project Manager
Digital Project Managers plan and execute digital projects, such as website development, mobile app development, and social media campaigns. They use messaging and collaboration apps to communicate with team members, track progress, and share files. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a digital project management context.
Business Analyst
Business Analyst
Business Analysts gather and analyze business requirements to help organizations improve their processes and systems. They use messaging and collaboration apps to communicate with stakeholders, gather feedback, and document requirements.
Community Manager
Community Manager
Community Managers build and manage online communities, such as forums, social media groups, and discussion boards. They use messaging and collaboration apps to communicate with community members, moderate discussions, and create content. Taking this Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools.
Product Manager
Product Manager
Product Managers are responsible for the development and launch of new products. They use messaging and collaboration apps to communicate with team members, gather feedback, and track progress. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a product management context.
Marketing Manager
Marketing Manager
Marketing Managers plan and execute marketing campaigns to promote products and services. They use messaging and collaboration apps to communicate with team members, share files, and track progress. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a marketing context.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. They use messaging and collaboration apps to communicate with team members, track progress, and share files. This Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using these tools in a project management context.
Technical Writer
Technical Writer
Technical Writers create user manuals, how-to guides, and other documentation to help users understand and use technical products and services. Familiarity with messaging and collaboration apps is helpful for Technical Writers, as it allows them to effectively communicate with subject matter experts, gather information, and collaborate on documentation.
I.T. Support Specialist
I.T. Support Specialist
An I.T. Support Specialist oversees the installation, maintenance, and support of computer systems and applications and are often required to respond to user inquiries and help them with any issues they may encounter. Taking this Messaging & Collaboration Apps course may be useful for this role, as it would provide a foundation in using messaging and collaboration tools, which are essential for communicating with users and providing support.
For more career information including salaries, visit:
OpenCourser.com/course/9d0jom/get
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Get Started with Messaging & Collaboration Apps: Teams/Zoom.
Provides practical guidance on using Microsoft Teams for effective communication and collaboration in the workplace. It covers the core features of Teams, including messaging, video conferencing, file sharing, and team management.
Save
Provides step-by-step instructions on using Zoom for video conferencing and online meetings. It covers topics such as setting up meetings, inviting participants, and sharing screens.
Introduces the suite of Google Workspace tools, including Gmail, Calendar, Drive, Docs, Sheets, and Slides. It provides guidance on using these tools for communication, collaboration, and productivity.
Offers practical advice on managing virtual teams. It covers topics such as team building, communication, and conflict resolution in a remote work environment.
Save
Examines the rise of remote work and its implications for individuals, teams, and organizations. It provides strategies for thriving in a remote work environment.
Save
Explores the future of work and its impact on the workplace. It discusses trends such as automation, artificial intelligence, and the rise of the gig economy.
Provides a framework for building and managing high-performing virtual teams. It covers topics such as team culture, communication, and conflict management.
Presents a case for remote work and provides practical tips for making it successful. It covers topics such as hiring, onboarding, and managing remote teams.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/9d0jom/get
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Level
Introductory
Via
Coursera
Institution
SkillUp EdTech
Instructors
Skill-Up EdTech Team
Steve Ryan
Language
English
Transcript
tiếng Việt
This course belongs to a
collection
called
Office Productivity Software. It's comprised of six courses:
- Get Started with Spreadsheet Applications: Excel
- Get Started with Word Processing Applications: Word
- Get Started with Presentation Applications: PowerPoint
- Office Productivity Software and Windows Fundamentals
- Get Started with Messaging & Collaboration Apps: Teams/Zoom (viewing)
- Get Started with Mail and Calendar Applications: Outlook
Good to know
Teaches foundational skills for individuals looking to work more efficiently using messaging and collaboration applications
Provides hands-on experience through labs, ensuring practical application of concepts
Applicable to various messaging and collaboration tools, including Google Workspace, Slack, Zoom, and Webex
Course is graded, providing assessment and feedback on knowledge gained
Taught by experienced instructors from Skill-Up EdTech Team
Suitable for beginners seeking to enhance their productivity at work or school
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