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CareerCatalyst

Do you want the best strategies to prepare others to hear and apply effective feedback? Learn the skills to shape growth mindsets and appropriately evaluate effort from this Giving Feedback course!

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What's inside

Syllabus

Start Here
Listening for messages of identity
Building a response repertoire
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Designed for professionals who guide others through self-improvement
Taught by CareerCatalyst, instructors with a strong background in professional development
Offers strategies and techniques for providing effective feedback to individuals, suitable for managers, educators, and trainers

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Reviews summary

Mastering constructive feedback skills

According to learners, this course offers highly practical and actionable strategies for improving feedback delivery, especially emphasizing a growth mindset in communication. Several students praised its clear, concise, and well-structured content, noting how bite-sized lectures make it easy to follow and apply. While many found it a game-changer for professional and personal interactions, some more experienced professionals commented that the course felt too basic and could benefit from more advanced scenarios or interactive exercises to deepen the learning.
Valuable for professional and personal communication improvement.
"The concepts are universally applicable, not just in a work setting but also in personal relationships."
"I loved the focus on the psychology behind receiving feedback... improved my communication style, not just in my professional life but also with my children."
"This course is useful for anyone who interacts with others and needs to give constructive input."
Well-organized and easy-to-understand information delivery.
"It's concise, well-produced, and the content is directly applicable."
"The content was clear, concise, and incredibly actionable."
"Excellent course! The bite-sized lectures made it easy to fit into my busy schedule."
Highlights shifting perspectives for positive, constructive interactions.
"The practical strategies on 'Shifting trainees’ mindsets' were particularly impactful."
"I particularly appreciated the emphasis on cultivating a growth mindset in both the giver and receiver of feedback."
"The concepts around shaping growth mindsets are powerful."
Provides immediately applicable tools for delivering effective feedback.
"The course was a game-changer for how I approach feedback with my team. The practical strategies... were particularly impactful."
"I immediately started applying the techniques, and the results were noticeable."
"The course provided practical insights, especially on how to frame feedback positively."
May be too basic for experienced professionals seeking advanced insights.
"As a seasoned professional, some parts felt like a refresher, but it still offered new perspectives."
"Honestly, I found this course a bit too basic... There wasn't much new or groundbreaking information for me."
"It's a good starting point, but I might need to look for additional resources to handle advanced situations."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Giving Feedback with these activities:
Feedback Exchange with a Peer
Get hands-on practice in giving and receiving feedback in a supportive environment.
Show steps
  • Look for a classmate or colleague who is also taking this course
  • Agree to exchange feedback on a specific task or project
  • Provide and receive feedback using the techniques taught in the course
  • Reflect on the experience and make a plan for how you would give feedback differently next time
Show all one activities

Career center

Learners who complete Giving Feedback will develop knowledge and skills that may be useful to these careers:
Mentor
Mentors provide guidance and support to individuals who are new to a profession or who are seeking to advance their careers. They share their knowledge and experience, and they help mentees develop the skills and strategies they need to succeed. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Coach
Coaches help people achieve their personal and professional goals. They provide support, guidance, and motivation, and they help clients develop the skills and strategies they need to succeed. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Manager
Managers oversee the day-to-day operations of an organization or a department. They are responsible for planning, organizing, staffing, directing, and controlling the work of their team to achieve the organization's goals. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Consultant
Consultants provide expert advice and support to clients on a variety of topics, including business strategy, marketing, finance, and human resources. They work with clients to identify and address problems, and they develop and implement solutions to improve client performance. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Director
Directors are responsible for overseeing the operations of a company or a department. They develop and implement policies and procedures, and they manage the work of their team to achieve the company's goals. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Organizational Development Specialist
Organizational Development Specialists help organizations improve their performance by developing and implementing organizational change programs. They work with senior leaders to identify and address organizational problems, and they develop and implement solutions to improve organizational effectiveness. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Training Manager
Training Managers oversee the development and implementation of employee training programs. They work with subject-matter experts to develop training materials and programs, and they coordinate with Human Resources to ensure that training programs are aligned with the organization's strategic goals. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Learning and Development Manager
Learning and Development Managers oversee the development and implementation of employee training and development programs. They work with subject-matter experts to develop training materials and programs, and they coordinate with Human Resources to ensure that training programs are aligned with the organization's strategic goals. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Human Resources Manager
Human Resources Managers oversee all aspects of human resources management, including hiring, training, employee relations, and compensation. They work with senior leaders to develop and implement HR policies and procedures, and they ensure that the organization is in compliance with all applicable laws and regulations. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Performance Improvement Consultant
Performance Improvement Consultants help organizations improve their performance by identifying and addressing performance problems. They work with clients to develop and implement performance improvement plans, and they track and evaluate progress to ensure that the desired outcomes are achieved. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Teacher
Teachers instruct and help students of different levels, from nursery to college. In addition to organizing different learning activities, creating assignments, and grading them, Teachers may be responsible for creating a conducive learning environment that helps students succeed. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Education Administrator
Education Administrators lead and manage schools, colleges, or other educational institutions. They ensure that the institution runs smoothly and efficiently and are responsible for developing and implementing policies and procedures. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Curriculum Developer
Curriculum Developers design and develop educational programs, curriculum, and assessment tools, and work with educators and administrators to improve teaching and learning. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Instructional Designer
Instructional Designers develop and deliver educational materials and programs for a variety of audiences, both online and in person. They analyze learning needs, design and develop instructional content, and evaluate the effectiveness of instructional materials and programs. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.
Educational Consultant
Educational Consultants offer guidance and support in educational development and reform. They help develop educational programs, curriculum, and assessment tools, and work with educators and administrators to improve teaching and learning. The Giving Feedback course may be useful as it teaches skills to prepare others to hear and apply effective feedback, which can help create the best strategies for shaping growth mindsets and appropriately evaluating effort from trainees.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Giving Feedback.
Provides a comprehensive overview of the theory and practice of feedback. It covers a wide range of topics, including the different types of feedback, how to give and receive feedback effectively, and how to use feedback to improve performance.
Comprehensive and practical guide to giving and receiving feedback. It is particularly useful for those who want to learn how to give feedback that is constructive and motivating.
Focuses on the art of receiving feedback. It provides practical tips and advice for how to listen to feedback, understand it, and use it to improve your performance.
Provides guidance on how to give and receive feedback in a way that is honest, direct, and respectful. It valuable resource for anyone who wants to improve their communication skills.
Provides a framework for having difficult conversations in a way that is productive and respectful. It valuable resource for anyone who wants to learn how to give feedback in a high-stakes situation.
Research-based guide to giving and receiving feedback. It provides practical tips and advice for how to use feedback to improve student learning.
Provides a comprehensive guide to giving feedback in the workplace. It covers a wide range of topics, including how to prepare for feedback, how to deliver feedback, and how to follow up on feedback.
Provides a research-based perspective on the importance of feedback. It explores the different types of feedback, how to give and receive feedback effectively, and how to use feedback to improve employee performance.
Provides a comprehensive overview of the role of feedback in learning. It explores the different types of feedback, how to give and receive feedback effectively, and how to use feedback to improve student learning.
Provides a sociological perspective on the feedback process in management. It explores the different roles that feedback plays in organizations, and how it can be used to improve organizational performance.
Provides a research-based approach to giving and receiving feedback. It valuable resource for anyone who wants to learn how to give feedback in a way that is most effective.
Provides a practical guide to giving and receiving feedback in a way that is focused on improving performance. It valuable resource for anyone who wants to learn how to use feedback to improve their performance or the performance of others.

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