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Coursera QA Team and Joe Haslam

If you are ready to scale up your startup, get ready to fine-tune your products and processes! Take the guesswork out of product-market fit, sales, and marketing for your scaleup with this course and discover what sets your product apart - and how to capitalize on what your company has to offer as you scale up your startup.

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If you are ready to scale up your startup, get ready to fine-tune your products and processes! Take the guesswork out of product-market fit, sales, and marketing for your scaleup with this course and discover what sets your product apart - and how to capitalize on what your company has to offer as you scale up your startup.

In this course, you will learn how to rethink your product to make sure it is scalable; understand the importance and elements of a growth strategy; discover how to structure your growth team; learn how to align sales and marketing for the scaleup stage; and ensure you know how to protect your cash, your company, and your personal well-being in this crucial stage of going from startup to scaleup.

This course brings together practical advice, real-life examples, and big-picture insights from well-known companies and experts in the field so you can see what has worked for other startup companies and develop a "toolbox" of scaling solutions.

Get perspective on how your startup company operates and optimize it for scale – this course will prime your product and processes for exponential growth!

Enroll now

What's inside

Syllabus

Product Market Fit
Product market fit is everything that happens before you start to scale. It is impossible to make progress without a thorough understanding of what it is and how you know that you have it - this module will help you gain an understanding of what this actually is and how to begin to formulate product market fit.
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Growth
In this module, we´ll look at growth from a scaleup perspective. While growth is usually described as an outcome rather than as a process, looking at growth as a process (and studying what has worked in the past) can offer important insights on what might work in the future.
Sales & Marketing
The relationship between sales and marketing changes as you move from startup to scaleup. In this module, you´ll learn about how to adjust your pricing strategy as you scale and how to position the (new and shifting) roles of sales and marketing teams to continue to identify and meet the needs of a growing customer base.
Scaling Up Operations
In this module, you´ll learn about how to optimize what your scaleup is doing right in order to continue growing - without toppling over!

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines the significance of product-market fit in determining a startup's growth potential
Explores the critical elements and strategies involved in developing an effective growth plan for startups
Provides insights into the alignment of sales and marketing functions during the scaleup phase of startups
Analyzes the importance of safeguarding financial resources, corporate integrity, and personal well-being in the transition from startup to scaleup
Leverages real-life examples and expert perspectives to illustrate successful scaling practices
Course taught by experienced professionals with a proven track record in scaling startups

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Scaling Product and Processes with these activities:
Attend industry conferences and meetups
Attending industry conferences and meetups can help you connect with potential investors, partners, and customers.
Browse courses on Networking
Show steps
  • Research upcoming industry events.
  • Register for events that are relevant to your startup.
  • Attend events and actively participate in discussions and networking opportunities.
Join a mastermind group for startup founders
Joining a mastermind group can provide you with valuable mentorship, support, and insights from experienced startup founders.
Browse courses on Networking
Show steps
  • Research different mastermind groups.
  • Apply to join a group that is a good fit for your needs.
  • Actively participate in group discussions and activities.
Take a workshop on scaling your startup
Taking a workshop can provide you with the tools and knowledge you need to scale your startup effectively.
Browse courses on Growth Strategy
Show steps
  • Research different workshops.
  • Choose a workshop that is tailored to your startup's needs.
  • Attend the workshop and take notes.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Review 'Traction: A Startup Guide to Getting Customers'
This book provides a valuable guide to the strategies and tactics for developing and executing a successful marketing strategy that is scalable.
View Traction on Amazon
Show steps
  • Read the book and take notes on the key concepts.
  • Summarize the main points of each chapter.
  • Identify the key insights that could be applied to your startup.
Conduct a growth audit
Conducting a detailed growth audit can help identify areas for improvement and create a roadmap for scaling your startup.
Browse courses on Growth Strategy
Show steps
  • Gather data on your current growth metrics.
  • Analyze your data to identify areas of strength and weakness.
  • Develop a plan to address your weaknesses and capitalize on your strengths.
Develop a sales and marketing plan
Creating a comprehensive sales and marketing plan will help align your teams and ensure a cohesive approach to scaling your startup.
Browse courses on Sales Strategy
Show steps
  • Define your target audience.
  • Develop your value proposition.
  • Create a marketing budget.
  • Develop a sales strategy.
  • Implement your plan and track your results.
Write a whitepaper on your startup's unique value proposition
Writing a whitepaper can help you clarify and communicate your startup's unique value proposition, which is crucial for scaling.
Browse courses on Unique Value Proposition
Show steps
  • Research your target audience.
  • Identify your startup's key differentiators.
  • develop a clear and concise value proposition.
  • Create a compelling whitepaper.

Career center

Learners who complete Scaling Product and Processes will develop knowledge and skills that may be useful to these careers:
Chief Growth Officer
Chief Growth Officers have to be experts at leading companies through periods of growth and scale. These professionals oversee sales, marketing, product development, and other functions that are critical to driving growth. The Scaling Product and Processes course can be a valuable tool for aspiring Chief Growth Officers because it provides a deep understanding of the key elements of a growth strategy, how to align sales and marketing for the scaleup stage, and how to protect your cash, your company, and your personal well-being in this crucial stage of going from startup to scaleup.
Product Manager
Product Managers are responsible for overseeing the development and launch of new products. They work closely with engineers, designers, and marketers to ensure that products meet the needs of customers. The Scaling Product and Processes course can be helpful for Product Managers because it provides a framework for thinking about product-market fit, how to rethink your product to make sure it is scalable, and how to position the (new and shifting) roles of sales and marketing teams to continue to identify and meet the needs of a growing customer base.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams to achieve revenue goals. They develop sales strategies, manage customer relationships, and forecast sales. The Scaling Product and Processes course can be helpful for Sales Managers because it provides insights on how to adjust your pricing strategy as you scale and how to position the (new and shifting) roles of sales and marketing teams to continue to identify and meet the needs of a growing customer base.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns to promote products and services. They work closely with sales teams to generate leads and drive revenue. The Scaling Product and Processes course can be helpful for Marketing Managers because it provides a framework for thinking about product-market fit, how to align sales and marketing for the scaleup stage, and how to position the (new and shifting) roles of sales and marketing teams to continue to identify and meet the needs of a growing customer base.
Business Development Manager
Business Development Managers are responsible for identifying and developing new business opportunities. They work closely with sales teams to generate leads and drive revenue. The Scaling Product and Processes course can be helpful for Business Development Managers because it provides a framework for thinking about product-market fit, how to align sales and marketing for the scaleup stage, and how to position the (new and shifting) roles of sales and marketing teams to continue to identify and meet the needs of a growing customer base.
Operations Manager
Operations Managers are responsible for overseeing the day-to-day operations of a business. They ensure that processes are efficient and effective, and that the company is meeting its goals. The Scaling Product and Processes course can be helpful for Operations Managers because it provides a framework for thinking about how to optimize what your scaleup is doing right in order to continue growing - without toppling over!
Strategic Planner
Strategic Planners are responsible for developing and executing long-term plans for a business. They work closely with senior management to identify and prioritize strategic initiatives. The Scaling Product and Processes course can be helpful for Strategic Planners because it provides a framework for thinking about how to develop a growth strategy and how to position the (new and shifting) roles of sales and marketing teams to continue to identify and meet the needs of a growing customer base.
Financial Analyst
Financial Analysts are responsible for analyzing financial data to make investment recommendations. They work closely with portfolio managers and other investment professionals to make decisions about where to invest money. The Scaling Product and Processes course may be helpful for Financial Analysts because it provides a framework for thinking about how to protect your cash and your personal well-being in this crucial stage of going from startup to scaleup.
Data Analyst
Data Analysts are responsible for collecting, analyzing, and interpreting data to help businesses make decisions. They work closely with other departments to identify and solve problems. The Scaling Product and Processes course may be helpful for Data Analysts because it provides a framework for thinking about how to analyze data to make informed decisions about how to scale your business.
Management Consultant
Management Consultants are responsible for providing advice to businesses on how to improve their operations. They work closely with senior management to identify and solve problems. The Scaling Product and Processes course may be helpful for Management Consultants because it provides a framework for thinking about how to rethink your product to make sure it is scalable, how to align sales and marketing for the scaleup stage, and how to optimize what your scaleup is doing right in order to continue growing - without toppling over!
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work closely with stakeholders to ensure that projects are completed on time, within budget, and to the required quality. The Scaling Product and Processes course may be helpful for Project Managers because it provides a framework for thinking about how to manage projects effectively, how to align sales and marketing for the scaleup stage, and how to optimize what your scaleup is doing right in order to continue growing - without toppling over!
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software systems. They work closely with other engineers to create and implement solutions to business problems. The Scaling Product and Processes course may be helpful for Software Engineers because it provides a framework for thinking about how to rethink your product to make sure it is scalable, how to align sales and marketing for the scaleup stage, and how to optimize what your scaleup is doing right in order to continue growing - without toppling over!
Product Designer
Product Designers are responsible for designing and developing products. They work closely with engineers and marketers to create products that meet the needs of customers. The Scaling Product and Processes course may be helpful for Product Designers because it provides a framework for thinking about how to rethink your product to make sure it is scalable, how to align sales and marketing for the scaleup stage, and how to continue to identify and meet the needs of a growing customer base.
Account Manager
Account Managers are responsible for managing relationships with clients. They work closely with sales teams to generate revenue and ensure that clients are satisfied. The Scaling Product and Processes course may be helpful for Account Managers because it provides a framework for thinking about how to align sales and marketing for the scaleup stage and how to optimize what your scaleup is doing right in order to continue growing - without toppling over.
Business Analyst
Business Analysts are responsible for analyzing business processes to identify and solve problems. They work closely with other departments to develop and implement solutions. The Scaling Product and Processes course may be helpful for Business Analysts because it provides a framework for thinking about how to rethink your product to make sure it is scalable, how to align sales and marketing for the scaleup stage, and how to optimize what your scaleup is doing right in order to continue growing - without toppling over!

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Scaling Product and Processes.
Provides a practical guide to customer development for startups. It covers topics such as how to find your target market, how to develop a marketing plan, and how to measure your progress.
Introduces the Lean Startup methodology, which process for developing products and services that customers want. It covers topics such as how to build a minimum viable product, how to test your assumptions, and how to iterate your product based on feedback.
Discusses the challenges of selling technology products to mainstream customers. It covers topics such as how to identify your target market, how to position your product, and how to create a marketing plan.
Provides a comprehensive overview of marketing management. It covers topics such as how to develop a marketing plan, how to conduct market research, and how to use marketing communications to reach your target market.
Provides a comprehensive overview of operations management. It covers topics such as how to design and manage a production system, how to manage inventory, and how to improve quality.
Provides a framework for developing good strategy. It covers topics such as how to define your objectives, how to develop a plan, and how to execute your plan.
Provides a comprehensive overview of financial management. It covers topics such as how to prepare financial statements, how to analyze financial data, and how to make investment decisions.
Discusses the challenges that large companies face when they are trying to innovate. It covers topics such as how to overcome the Innovator's Dilemma, how to create a culture of innovation, and how to develop new products and services.
Provides a comprehensive overview of entrepreneurship. It covers topics such as how to develop a business plan, how to raise money, and how to manage a business.
Provides advice on how to build a successful startup. It covers topics such as how to find a unique idea, how to build a team, and how to raise money.
Discusses the challenges that founders face when they are trying to build a successful startup. It covers topics such as how to deal with conflict, how to make decisions, and how to avoid common pitfalls.

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