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Julian Birkinshaw and David Lewis

Prepare for tomorrow’s challenges by building a truly resilient and agile organisation. What you learn in this course:

Strategic Resilience:

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Prepare for tomorrow’s challenges by building a truly resilient and agile organisation. What you learn in this course:

Strategic Resilience:

Explore the concepts and frameworks needed to ensure your organisation can adapt to a shifting business context.

Build an understanding of agility loops, scenario planning and how to approach difficult decision-making through uncertain times.

Operational Resilience:

Increase your awareness of the potential sources of risk in your supply chains and how you manage finance and information.

Discover how risk-management decisions are made within a complex adaptive system, and how they can be applied in your own, personally designed, management experiment.

Behavioural Resilience:

Learn about team dynamics and how your role affects the people you manage.

Focus on your individual responsibilities as a leader and build the capabilities to motivate your people during difficult times.

Enroll now

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What's inside

Syllabus

Week 1: The Need for Strategic Resilience
This week, we will explore what strategic resilience really means and start discussing the ideas and frameworks you should be implementing to keep your organisation future fit.
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Week 2: Techniques for Building Strategic Resilience
We look at building strategic resilience through the lens of agility loops, scenario planning and new approaches to difficult choices in uncertain times.
Week 3: Operational Resilience - Tools and Practices
This week, we will focus on the practical tools and practices for building resilience, firstly by studying the supply chain and then the risks involved in finance and information management.
Week 4: Operational Resilience - Creating a Resilient Organisation
This week, we will look at some key examples of how risk management decisions are made within a complex adaptive system. We will then look at how you can design your own management experiment.
Week 5: A Resilient and Agile Environment
This week, we will begin our look into behavioural resilience, focusing on team dynamics and how your role affects the people you manage.
Week 6: Behavioural Resilience and Agility – Your Role
This week, we will dive deeper into the subject of behavioural resilience within the workplace, focusing on individual responsibilities and your role as a leader.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores concepts and frameworks for ensuring adaptability to shifting business contexts
Focuses on practical tools and practices for building resilience, emphasizing supply chain, finance, and information management
Examines team dynamics and leadership's responsibilities, enhancing interpersonal skills
Led by Julian Birkinshaw and David Lewis, recognized for their expertise in strategic and operational resilience
Requires expected prior knowledge and background
Appropriate for individuals aiming to enhance their resilience and adaptability skills in leadership roles facing dynamic business environments

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Agile Organisation: Strategies for Business Resilience with these activities:
Review the concepts of strategic resilience.
Reviewing the basic principles of strategic resilience will better prepare you for engaging with the advanced concepts covered in this course.
Show steps
  • Take notes on the key concepts of strategic resilience.
  • Read articles or blog posts about strategic resilience.
  • Watch videos or listen to podcasts about strategic resilience.
Practice Agile Loops
Practice using Agile Loops to improve your decision-making in uncertain times.
Browse courses on Agile Practices
Show steps
  • Read the course material on Agile Loops.
  • Create a scenario that presents a challenge your organization might face.
  • Work through the Agile Loop process to develop a solution to the scenario.
Conduct a scenario planning exercise.
Conducting a scenario planning exercise will provide you with hands-on experience in applying the concepts of strategic resilience to real-world situations.
Browse courses on Scenario Planning
Show steps
  • Identify a potential risk or challenge that your organization may face.
  • Develop a list of possible scenarios that could occur.
  • Assess the likelihood and impact of each scenario.
  • Develop a plan to mitigate the risks associated with each scenario.
Seven other activities
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Take an online course on operational resilience.
Taking an online course on operational resilience will provide you with a structured learning experience and access to expert insights on how to build a more resilient organization.
Browse courses on Business Continuity
Show steps
  • Identify an online course on operational resilience that aligns with your interests and learning goals.
  • Enroll in the course and complete all of the modules.
  • Participate in online discussions and forums.
  • Complete all assignments and quizzes.
Develop a Resilience Framework
Create a comprehensive resilience framework that can help your organization prepare for and respond to challenges.
Browse courses on Organizational Resilience
Show steps
  • Identify the potential risks and threats that your organization faces.
  • Design a plan to assess and mitigate these risks.
  • Establish a communication and crisis management plan.
  • Test your framework through simulations and exercises.
Read 'Resilient Leadership' by Linda Hill and Greg Brandeau.
This book provides valuable insights into the characteristics and behaviors of resilient leaders, which will be essential for navigating the challenges of a rapidly changing business environment.
Show steps
  • Read the book in its entirety.
  • Take notes on the key concepts of resilient leadership.
  • Discuss the book with other students or colleagues.
Attend a workshop on behavioral resilience.
Attending a workshop on behavioral resilience will provide you with an opportunity to learn from experts and develop practical strategies for building resilience in yourself and your team.
Browse courses on Emotional Intelligence
Show steps
  • Identify a workshop on behavioral resilience that aligns with your interests and learning goals.
  • Register for the workshop and attend all sessions.
  • Participate in group discussions and exercises.
  • Develop a plan for applying the concepts of behavioral resilience to your own life and work.
Write a blog post about the importance of resilience in the workplace.
Writing a blog post about resilience will help you to synthesize your understanding of the concept and its implications for the workplace.
Browse courses on Resilience
Show steps
  • Identify the key points you want to cover in your blog post.
  • Research and gather evidence to support your points.
  • Write a draft of your blog post.
  • Edit and revise your blog post.
  • Publish your blog post.
Volunteer with an organization that supports resilience in the community.
Volunteering with an organization that supports resilience in the community will provide you with an opportunity to make a real difference in the lives of others, while also developing your own resilience skills.
Browse courses on Resilience
Show steps
  • Identify an organization that supports resilience in the community.
  • Contact the organization and inquire about volunteer opportunities.
  • Commit to a regular volunteer schedule.
  • Participate in volunteer activities that support the organization's mission.
Mentor a junior colleague or student in the field of organizational resilience.
Mentoring a junior colleague or student will provide you with an opportunity to share your knowledge and experience, while also supporting the development of the next generation of resilience professionals.
Browse courses on Organizational Resilience
Show steps
  • Identify a junior colleague or student who is interested in learning more about organizational resilience.
  • Meet with your mentee on a regular basis to discuss their progress and provide guidance.
  • Share your knowledge and experience in the field of organizational resilience.
  • Provide feedback and support to your mentee.

Career center

Learners who complete Agile Organisation: Strategies for Business Resilience will develop knowledge and skills that may be useful to these careers:
Project Manager
Project managers plan, execute, and close projects. The skills you will learn in the course will help you to manage projects more effectively and to deliver successful results.
Chief Operating Officer
Chief operating officers are responsible for the day-to-day operations of an organization. The skills you will learn in the course will help you to better understand the challenges that organizations face and to develop effective solutions to those challenges. This course will be particularly useful for you if you are interested in a career in operations management.
Chief Executive Officer
Chief executive officers are responsible for the overall performance of an organization. The skills you will learn in the course will help you to better understand the challenges that organizations face and to develop effective solutions to those challenges. This course will be particularly useful for you if you are interested in a career in general management.
Sales Manager
Sales managers lead and motivate sales teams to achieve their goals. The skills you will learn in the course will help you to better understand the needs of customers and to develop effective strategies for closing deals.
Human Resources Manager
Human resources managers oversee the human resources functions of an organization. The skills you will learn in the course will help you to better understand the needs of employees and to develop effective strategies for managing human resources.
Information Technology Manager
Information technology managers oversee the information technology functions of an organization. The skills you will learn in the course will help you to better understand the needs of the business and to develop effective strategies for managing information technology.
Entrepreneur
Entrepreneurs start and run their own businesses. The skills you will learn in the course will help you to develop the knowledge and skills you need to start and run a successful business.
Business Development Manager
Business development managers identify and develop new business opportunities for companies. The skills you will learn in the course will help you to better understand the needs of customers and to develop effective strategies for attracting new business.
Business Consultant
Business consultants help organizations to improve their performance and achieve their goals. The skills you will learn in the course will help you to better understand the challenges that organizations face and to develop effective solutions to those challenges.
Nonprofit Manager
Nonprofit managers oversee the operations of nonprofit organizations. The skills you will learn in the course will help you to better understand the challenges that nonprofit organizations face and to develop effective solutions to those challenges.
Operations Manager
Operations managers oversee the day-to-day operations of an organization. The skills you will learn in the course will help you to improve the efficiency and effectiveness of your operations.
Management Consultant
Management consultants help organizations to improve their performance and achieve their goals. The skills you will learn in the course will help you to better understand the challenges that organizations face and to develop effective solutions to those challenges.
Marketing Manager
Marketing managers develop and execute marketing campaigns for companies. The skills you will learn in the course will help you to better understand the needs of customers and to develop effective strategies for attracting new business.
Risk Analyst
As a risk analyst, you will evaluate, analyze, and propose risk management solutions for companies. Understanding the strategies for building strategic resilience will help you to identify the different types of risks a company faces and to make better-informed decisions about how those risks should be managed. This will help you to progress in your career and increase your value to potential employers.
Financial Analyst
Financial analysts evaluate the financial performance of companies and make recommendations for investment. The skills you will learn in the course will help you to identify the risks and opportunities associated with different investments.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Agile Organisation: Strategies for Business Resilience.
Provides a comprehensive overview of enterprise resilience. It covers topics such as supply chain management, risk management, and business continuity.
Provides a comprehensive overview of Scrum. It covers topics such as roles, ceremonies, and artifacts.
Provides a practical guide to lean thinking. It covers topics such as waste reduction, value creation, and continuous improvement.
Novel that tells the story of a team that is trying to implement DevOps. It covers topics such as culture, communication, and collaboration.
Provides a comprehensive overview of DevOps. It covers topics such as culture, practices, and tools.
Provides a detailed overview of the Toyota Production System. It covers topics such as lean manufacturing, continuous improvement, and respect for people.
Provides a practical guide to the Lean Startup methodology. It covers topics such as customer development, product validation, and iterative development.
Provides a practical guide to developing good strategy. It covers topics such as clarity, focus, and alignment.
Provides a unique perspective on startups and innovation. It covers topics such as competition, monopoly, and the future of technology.
Provides a quick reference guide to 100 Lean Six Sigma tools. It covers topics such as process mapping, data analysis, and problem solving.
Novel that tells the story of a plant manager who is trying to improve his plant's performance. It covers topics such as throughput, constraints, and continuous improvement.

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