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Cultivating Communication Excellence

Jo Harder

This course will teach you how to polish your communications style and improve interactions with workmates and management as part of your everyday workplace collaboration—written, telephone, projects, and meetings.

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This course will teach you how to polish your communications style and improve interactions with workmates and management as part of your everyday workplace collaboration—written, telephone, projects, and meetings.

Communication excellence is an attribute of highly effective people, and that entails far more than just having great speaking skills. In this course, Cultivating Communication Excellence, you’ll learn to how to transition from bland communications to productive, robust interactions with workmates and management. First, you’ll explore core components of communications. Next, you’ll delve into key items that will help you develop more effective communications. Finally, you’ll learn how to ensure that you are truly listening and understanding your workmates. When you’re finished with this course, you’ll have the skills and knowledge to enhance your professional development by cultivating communication excellence.

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What's inside

Syllabus

Course Overview
Cultivating Communication Excellence
Achieving 1 = 1 Communications

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by Jo Harder, who is recognized for their work in this topic
Develops skills needed for communicating effectively in the workplace
Useful for personal growth and development
May require prerequisites

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Activities

Coming soon We're preparing activities for Cultivating Communication Excellence. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Cultivating Communication Excellence will develop knowledge and skills that may be useful to these careers:
Communications Specialist
Communications Specialists put effective communication skills to the test every day in order to help their clients. Many of these professionals are self-employed and work with various clients to help them spread a consistent message and strengthen their communication strategies. A course like Cultivating Communication Excellence may help you become a more effective Communications Specialist by teaching you to cultivate communication excellence. This course can show you how to transition from bland communications to more productive and robust interactions with your clients, helping you stand out from the competition.
Public Relations Specialist
Public Relations Specialists are often tasked with communicating with the media and public on behalf of their clients. They must be able to clearly and effectively communicate their client's message, and to do so, they must be able to cultivate communication excellence. This course can help you on your journey to becoming a Public Relations Specialist, as you will learn how to enhance your professional development by cultivating communication excellence.
Technical Writer
Technical Writers are responsible for creating clear and concise documentation for complex products or services. They must be able to translate technical information into language that is easy to understand for the intended audience. This course may be useful for aspiring Technical Writers, as it teaches how to improve interactions with workmates and management as part of your everyday workplace collaboration. This can help you become a more effective communicator, which is essential for success in this role.
Sales Manager
Sales Managers are responsible for leading and managing a sales team. They must be able to effectively communicate with customers, clients, and employees. This course can help you become a more effective Sales Manager by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Business Analyst
Business Analysts are responsible for analyzing business processes and identifying opportunities for improvement. They must be able to effectively communicate with stakeholders, including business users, IT professionals, and executives. This course can help you become a more effective Business Analyst by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Human Resources Manager
Human Resources Managers are responsible for managing the human resources function of an organization. They must be able to effectively communicate with employees, managers, and executives. This course can help you become a more effective Human Resources Manager by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. They must be able to effectively communicate with a variety of audiences, including customers, clients, and employees. This course can help you become a more effective Marketing Manager by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They must be able to effectively communicate with stakeholders, including team members, clients, and vendors. This course may be useful for aspiring Project Managers, as it teaches how to improve interactions with workmates and management as part of your everyday workplace collaboration, which can help you succeed in this role.
Event Planner
Event Planners are responsible for planning and executing events. They must be able to effectively communicate with clients, vendors, and attendees. This course may be useful for aspiring Event Planners, as it teaches how to improve interactions with workmates and management as part of your everyday workplace collaboration, which can help you succeed in this role.
Customer Service Representative
Customer Service Representatives are responsible for providing customer service to customers. They must be able to effectively communicate with customers, both verbally and in writing. This course may be useful for aspiring Customer Service Representatives, as it teaches how to improve interactions with workmates and management as part of your everyday workplace collaboration, which can help you succeed in this role.
Consultant
Consultants are responsible for providing advice and guidance to clients on a variety of topics. They must be able to effectively communicate with clients, both verbally and in writing. This course can help you become a more effective Consultant by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Data Analyst
Data Analysts are responsible for collecting, analyzing, and interpreting data. They must be able to effectively communicate their findings to stakeholders, including business users, IT professionals, and executives. This course can help you become a more effective Data Analyst by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Software Engineer
Software Engineers are responsible for designing, developing, and testing software applications. They must be able to effectively communicate with clients, users, and other engineers. This course may be useful for aspiring Software Engineers, as it teaches how to improve interactions with workmates and management as part of your everyday workplace collaboration, which can help you succeed in this role.
Financial Analyst
Financial Analysts are responsible for analyzing financial data and making recommendations to investors. They must be able to effectively communicate their findings to clients, both verbally and in writing. This course can help you become a more effective Financial Analyst by teaching you how to cultivate communication excellence. You will learn how to transition from bland communications to more productive and robust interactions, which can help you succeed in this role.
Web Developer
Web Developers are responsible for designing and developing websites. They must be able to effectively communicate with clients, users, and other developers. This course may be useful for aspiring Web Developers, as it teaches how to improve interactions with workmates and management as part of your everyday workplace collaboration, which can help you succeed in this role.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Cultivating Communication Excellence.
Provides a framework for having difficult conversations in a productive way. It can help learners develop the skills they need to navigate challenging communication situations in the workplace.
Provides a comprehensive framework for personal and professional effectiveness. It can help learners develop the habits and mindsets they need to communicate effectively and build strong relationships.
Introduces a communication model that focuses on empathy and understanding. It can help learners develop the skills they need to communicate effectively in conflict situations and build stronger relationships.
Provides practical tips and strategies for using positive language to build relationships, motivate others, and achieve success. It can help learners develop the communication skills they need to create a more positive and productive work environment.
Provides insights into the cultural differences that can impact communication and collaboration in the workplace. It can help learners develop the cultural awareness and sensitivity they need to communicate effectively with colleagues from different backgrounds.
Provides a step-by-step approach to explaining complex ideas clearly and effectively. It can help learners develop the skills they need to communicate their ideas in a way that others can understand and act upon.
Provides practical advice on how to write clear, concise, and effective business documents. It can help learners develop the writing skills they need to communicate their ideas effectively in writing.
This classic book provides timeless advice on writing style and grammar. It can help learners develop the writing skills they need to communicate their ideas clearly and effectively.
Provides a humorous and inspiring guide to writing. It can help learners overcome writer's block and develop the confidence they need to write effectively.

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