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Doru Catana

This course will teach you the A-Z of Slack management. Become the ultimate Slack admin by learning about setting up workspaces, understanding user dynamics, integrating vital apps, and ensuring streamlined communication and top-notch security.

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This course will teach you the A-Z of Slack management. Become the ultimate Slack admin by learning about setting up workspaces, understanding user dynamics, integrating vital apps, and ensuring streamlined communication and top-notch security.

In a world where remote work and digital communication are the norm, choosing the right communication platform and using it efficiently is critical. In this course, Implementing and Managing Slack, you’ll learn to set up and manage Slack for optimal communication flow. First, you’ll explore the nuances of channel and user group management. Next, you’ll discover the steps to master the user lifecycle, from authentication to deactivation. Finally, you’ll learn how to integrate various apps to enhance functionality while ensuring security. When you’re finished with this course, you’ll have the skills and knowledge of Slack needed to foster effective and secure team interactions.

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What's inside

Syllabus

Course Overview
Orientation
Slack Essentials and Setup
Workspace Management
Read more
Channel and User Group Management
User Management
App Integration and Management
Streamlining Communication
Slack Security
The Slack Admin Guidebook
Moving Forward

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a comprehensive overview of Slack management, covering key aspects such as workspace setup, user management, app integration, and security
Taught by experienced instructors, Doru Catana, who are recognized for their expertise in the field of Slack management
Prepares learners to become proficient Slack administrators, enabling them to streamline communication and enhance team efficiency
Covers both the fundamentals of Slack management and advanced techniques, making it suitable for learners of varying experience levels
Provides hands-on experience through practical exercises, enabling learners to apply their knowledge and skills immediately
May require learners to have some prior familiarity with Slack or similar collaboration platforms, as it is not explicitly designed for absolute beginners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Implementing and Managing Slack with these activities:
Slack: Getting Started
Read through this introductory book to gain a foundational understanding of Slack's features and capabilities, providing a strong starting point for the course.
Show steps
  • Skim through the chapters to get an overview of the book
  • Read and understand the basics of Slack setup and configuration
  • Review the best practices for effective communication and collaboration
Review work collaboration fundamentals
Review technical details and collaboration tools of Slack so that you are prepared for the course and can tackle the more advanced concepts with greater ease.
Browse courses on Slack
Show steps
  • Review the Slack documentation
  • Set up a test workspace and explore its features
  • Learn about channels and user groups
Slack Resource Compilation
Organize and review course materials, including lecture notes, assignments, and quizzes, to reinforce key concepts and improve retention.
Show steps
  • Gather all relevant course materials
  • Organize materials into logical sections
  • Review and highlight important concepts
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Set up a simulated workspace
Setting up a workspace can provide practical experience that will help you retain the theoretical knowledge covered in the course.
Show steps
  • Create a new Slack workspace
  • Invite a few friends or colleagues
  • Set up channels and user groups
  • Configure settings and integrations
Integrate Slack with other tools
Slack integrations can greatly enhance its functionality. Follow online tutorials to learn about and implement integrations that will be useful for your team's workflow.
Show steps
  • Identify the tools you need to integrate
  • Find and follow tutorials for each integration
  • Test and configure the integrations
Slack Workspace Configuration and Design
Create and design a Slack workspace to manage communication and collaboration for a simulated organization, applying best practices and customization options.
Browse courses on Workspace Management
Show steps
  • Identify organization's communication needs and goals
  • Create and customize a Slack workspace
  • Configure channels and user groups for effective organization
  • Integrate essential apps to enhance functionality
  • Establish guidelines and best practices for workspace usage
Manage user settings and permissions
User settings and permissions are important for maintaining security and efficiency in a Slack workspace. Completing these practice drills will provide reinforcement for the information learned in the course.
Show steps
  • Add and remove users to the workspace
  • Configure user roles and permissions
  • Manage guest access and external sharing
App Integration Best Practices
Explore and follow online tutorials on the Slack App Marketplace to discover best practices for integrating third-party apps into your Slack workspace.
Browse courses on App Integration
Show steps
  • Search and identify relevant apps on the Slack App Marketplace
  • Review app ratings, reviews, and documentation
  • Install and configure the selected apps
  • Test and evaluate the functionality of the integrated apps
  • Optimize app usage and settings for efficiency
Attend a Slack training workshop
Slack training workshops can offer valuable, hands-on experience and opportunities to learn from experts. Participating in a workshop can reinforce the concepts learned in the course.
Show steps
  • Research and find a suitable workshop
  • Register for the workshop
  • Attend the workshop and actively participate
Design a Slack implementation plan
To successfully implement Slack in your organization, it is important to create a plan. This will help you ensure a smooth transition and maximize the benefits of using Slack.
Show steps
  • Define the goals and objectives for using Slack
  • Identify the key stakeholders and their roles
  • Develop a strategy for adoption and training
  • Create a communication plan to inform users
  • Monitor and evaluate the implementation

Career center

Learners who complete Implementing and Managing Slack will develop knowledge and skills that may be useful to these careers:
Communication Manager
Communication Managers play a critical role in organizations, ensuring the smooth flow of information both internally and externally. This course, Implementing and Managing Slack, provides a solid foundation for those aspiring to or currently working in this field. By understanding how to set up and manage Slack effectively, Communication Managers can streamline communication, enhance collaboration, and foster a more productive and engaged workforce.
Project Manager
Project Managers are responsible for planning, executing, and closing projects successfully. This course can be particularly valuable for Project Managers who use or plan to use Slack as a collaboration tool. By mastering Slack management, Project Managers can effectively coordinate team members, track project progress, and ensure timely delivery.
Digital Marketing Manager
Digital Marketing Managers are responsible for developing and executing digital marketing campaigns across various channels. Slack is an essential tool for team collaboration and project management in digital marketing. This course provides Digital Marketing Managers with the skills to leverage Slack effectively, enabling them to streamline workflows, improve communication, and drive successful marketing initiatives.
Virtual Event Planner
Virtual Event Planners are responsible for planning and executing virtual events, such as webinars, conferences, and workshops. This course can be highly beneficial for Virtual Event Planners as it provides the knowledge and skills to use Slack effectively for team collaboration, attendee management, and event promotion.
Remote Team Manager
Remote Team Managers are responsible for leading and managing teams that work remotely. Slack is an essential tool for communication and collaboration in remote work environments. This course provides Remote Team Managers with the skills to use Slack effectively, enabling them to foster team cohesion, ensure effective communication, and drive productivity.
Knowledge Manager
Knowledge Managers are responsible for creating, managing, and sharing knowledge within an organization. Slack is a valuable tool for knowledge sharing and collaboration. This course provides Knowledge Managers with the skills to leverage Slack effectively, enabling them to build and maintain a robust knowledge base, facilitate knowledge transfer, and drive organizational learning.
Community Manager
Community Managers are responsible for building and managing online communities. Slack is a popular platform for community engagement and collaboration. This course can be beneficial for Community Managers as it provides the skills to use Slack effectively, enabling them to engage with community members, foster a sense of belonging, and drive community growth.
Technical Writer
Technical Writers are responsible for creating and maintaining technical documentation, such as user manuals, white papers, and knowledge base articles. Slack can be a valuable tool for collaboration and knowledge sharing among technical writers. This course provides Technical Writers with the skills to use Slack effectively, enabling them to streamline their workflow, improve communication, and produce high-quality documentation.
Customer Success Manager
Customer Success Managers are responsible for ensuring customer satisfaction and retention. Slack is a valuable tool for communication and collaboration between Customer Success Managers and their customers. This course provides Customer Success Managers with the skills to use Slack effectively, enabling them to build strong customer relationships, resolve issues promptly, and drive customer loyalty.
Social Media Manager
Social Media Managers are responsible for developing and executing social media campaigns. Slack is an essential tool for team collaboration and content sharing in social media marketing. This course provides Social Media Managers with the skills to use Slack effectively, enabling them to streamline workflows, improve communication, and drive successful social media initiatives.
Business Analyst
Business Analysts are responsible for analyzing business processes and identifying areas for improvement. Slack can be a valuable tool for collaboration and knowledge sharing among Business Analysts. This course may be helpful for Business Analysts as it provides the skills to use Slack effectively, enabling them to gather requirements, document processes, and develop solutions that meet the needs of the business.
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications. Slack is a popular tool for team collaboration and project management in software development. This course may be helpful for Software Engineers as it provides the skills to use Slack effectively, enabling them to streamline workflows, improve communication, and deliver high-quality software products.
Data Analyst
Data Analysts are responsible for collecting, analyzing, and interpreting data to identify trends and patterns. Slack can be a valuable tool for collaboration and knowledge sharing among Data Analysts. This course may be helpful for Data Analysts as it provides the skills to use Slack effectively, enabling them to share data insights, collaborate on projects, and make data-driven decisions.
Administrative Assistant
Administrative Assistants are responsible for providing administrative and clerical support to executives and managers. Slack can be a valuable tool for communication and collaboration between Administrative Assistants and their superiors. This course may be helpful for Administrative Assistants as it provides the skills to use Slack effectively, enabling them to manage schedules, arrange travel, and support their superiors efficiently.
IT Support Specialist
IT Support Specialists are responsible for providing technical support to users within an organization. Slack can be a valuable tool for communication and collaboration between IT Support Specialists and their users. This course may be helpful for IT Support Specialists as it provides the skills to use Slack effectively, enabling them to resolve technical issues, provide support remotely, and improve user satisfaction.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Implementing and Managing Slack.
This beginner-friendly book that will teach you how to use Slack effectively. It covers everything from setting up your workspace to managing your channels and users.
Guide to using Slack for business. It covers topics such as setting up a workspace, managing users, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their business.
Practical guide to using Slack for team collaboration. It covers topics such as setting up channels, managing permissions, and using integrations. It's a great resource for anyone who wants to use Slack to improve teamwork.
Guide to using Slack for sales. It covers topics such as setting up a workspace, managing sales pipelines, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their sales organization.
Guide to using Slack for IT. It covers topics such as setting up a workspace, managing IT infrastructure, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their IT organization.
Guide to using Slack for marketing. It covers topics such as setting up a workspace, managing marketing campaigns, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their marketing organization.
Guide to using Slack for healthcare. It covers topics such as setting up a workspace, managing patient information, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their healthcare organization.
Guide to using Slack for government. It covers topics such as setting up a workspace, managing public records, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their government organization.
Beginner's guide to using Slack. It covers the basics of setting up your account, joining channels, and sending messages. It's a great resource for anyone who is new to Slack.
Guide to using Slack for marketing. It covers everything from setting up your workspace to managing your users and integrations.

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