Salesforce Administration: Object Manager and Lightning App Builder from Pluralsight

The specifics of your business should be an integral part of your Salesforce configuration. This course will teach you how to customize Salesforce by managing the fields, the business processes, and the views your users are presented with.

Salesforce is much more than just a preconfigured database; in fact it is a very powerful software capable of adjusting itself to your business needs and flexibly. In this course, Salesforce Administration: Object Manager and Lightning App Builder, you’ll learn to administer your Salesforce database and its related views using the Object Manager and the Lightning App Builder. First, you’ll discover objects and fields in Salesforce, and how those can be customized. Next, you’ll explore the standard default objects and fields available in both Salesforce Sales and Service Clouds. Finally, you’ll learn how to design business processes for your company by leveraging page layouts, record pages, record types, and business processes. When you’re finished with this course, you’ll have the skills and knowledge of Salesforce Administration needed to customize the tables, fields, and user views of your Salesforce organization to your company’s exact needs.

What's inside

Syllabus

Course Overview

Understanding Objects and Fields in Salesforce

The Sales Cloud Standard Data Model

The Service Cloud Standard Data Model

Designing Business Processes in Salesforce

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops Salesforce customization skills, which are industry standard for CRM management

Taught by Adrien Sacco, a seasoned instructor in Salesforce administration

Covers the Salesforce Lightning App Builder, which is the latest toolset for Salesforce customization

Develops a skillset required for customizing Salesforce for specific business needs

Provides hands-on practice in customizing Salesforce fields, business processes, and views

Career center

Learners who complete Salesforce Administration: Object Manager and Lightning App Builder will develop knowledge and skills that may be useful to these careers:

Salesforce Administrator

Salesforce Administrators manage and maintain Salesforce instances, ensuring that they are configured to meet the specific needs of the business. This course is a great choice for those who want to become Salesforce Administrators. It will teach you how to customize Salesforce by managing the fields, the business processes, and the views your users are presented with. It will also introduce you to the standard default objects and fields available in both Salesforce Sales and Service Clouds. With this knowledge, you will be well-equipped to manage and maintain Salesforce instances.

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Salesforce Business Analyst

Salesforce Business Analysts work with stakeholders to understand their business needs and then design and implement Salesforce solutions that meet those needs. This course may be useful for those interested in becoming Salesforce Business Analysts. It will help them understand the core concepts of Salesforce, including objects, fields, and business processes. It will also introduce them to the standard default objects and fields available in both Salesforce Sales and Service Clouds. With this knowledge, they will be well-equipped to design and implement Salesforce solutions that meet the specific needs of businesses.

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Systems Analyst

Systems Analysts analyze and design business systems, including software, hardware, and processes. This course may be useful for those interested in becoming Systems Analysts. It will help them understand the core concepts of Salesforce, including objects, fields, and business processes. It will also introduce them to the standard default objects and fields available in both Salesforce Sales and Service Clouds. With this knowledge, they will be well-equipped to analyze and design business systems.

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Salesforce Consultant

Salesforce Consultants help businesses implement and optimize their Salesforce instances. This course may be useful for those interested in becoming Salesforce Consultants. It will teach them how to customize Salesforce by managing the fields, the business processes, and the views your users are presented with. It will also introduce them to the standard default objects and fields available in both Salesforce Sales and Service Clouds. With this knowledge, they will be well-equipped to help businesses implement and optimize their Salesforce instances.

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Technical Architect

Technical Architects design and implement technical solutions that meet the specific needs of businesses. This course may be useful for those interested in becoming Technical Architects. It will help them understand the core concepts of Salesforce, including objects, fields, and business processes. It will also introduce them to the standard default objects and fields available in both Salesforce Sales and Service Clouds. With this knowledge, they will be well-equipped to design and implement technical solutions that meet the specific needs of businesses.

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Solutions Architect

Solutions Architects design and implement technology solutions that meet the specific needs of businesses. This course may be useful for those interested in becoming Solutions Architects. It will help them understand the core concepts of Salesforce, including objects, fields, and business processes. It will also introduce them to the standard default objects and fields available in both Salesforce Sales and Service Clouds. With this knowledge, they will be well-equipped to design and implement technology solutions that meet the specific needs of businesses.

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Salesforce Developer

Developers help with the configuration, customization, and development of Salesforce instances. This course "may" be useful for aspiring Developers. Although this course does not teach coding, it will introduce you to the basics of Salesforce and provide a foundation for understanding how Salesforce works. This foundation can be useful when you begin learning how to develop for Salesforce.

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Workday Administrator

Workday Administrators manage and maintain Workday instances, ensuring that they are configured to meet the specific needs of the business. This course "may" be useful for those interested in becoming Workday Administrators. Although this course focuses on Salesforce, it will introduce you to the core concepts of data management and business process design. These concepts are transferable to Workday, so this course can provide a foundation for understanding how to manage and maintain Workday instances.

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Business Analyst

Business Analysts have a knack for understanding the intricate details of how an entity's processes operate, then optimally align custom solutions with those processes. This course may be useful for someone wanting to get into Business Analysis. Once you enroll, you will have the opportunity to customize Salesforce's tables, fields, and user views to mirror exact business needs. In turn, you should have a competitive edge when optimizing a business's processes, systems, and software.

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IT Business Analyst

IT Business Analysts work closely with stakeholders across the organization to determine how IT systems can be used to achieve business goals. This course may be useful for aspiring IT Business Analysts. Not only does the course introduce you to some core concepts in Salesforce, but it also delves into business process design. After completing this course, you can build a foundation for understanding business processes within IT systems.

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Web Developer

Web Developers design and develop websites and web applications. This course "may" be useful for aspiring Web Developers. Although this course does not teach coding, it will introduce you to the basics of Salesforce and provide a foundation for understanding how web applications work. This foundation can be useful when you begin learning how to develop web applications.

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IT Consultant

IT Consultants provide expert guidance on how businesses can leverage technology to solve business problems and achieve their goals. This course may be useful for those interested in becoming IT Consultants. Being well-versed in customizing Salesforce can be an advantage because so many businesses utilize it. Having a better understanding of its functionalities can give you a competitive edge when consulting.

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Software Developer

Software Developers design, develop, and maintain software applications. This course "may" be useful for those interested in becoming Software Developers. Although this course does not teach coding, it will introduce you to the basics of Salesforce and provide a foundation for understanding how software works. This foundation can be useful when you begin learning how to develop software.

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Project Manager

Project Managers oversee the planning, execution, and completion of projects, ensuring that they are completed on time, within budget, and to the required standard. This course "may" be useful to aspiring Project Managers. You will gain insight into business process design, which is a transferable skill to Project Management. By managing the fields, business processes, and views in Salesforce you can gain a well-rounded understanding of business process management as a whole.

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Data Analyst

Data Analysts aggregate, analyze, and interpret data to uncover trends, patterns, and actionable insights. This course "may" be useful to aspiring Data Analysts because it can help build a foundation in common data management tasks. Creating accurate data models is a big part of being a Data Analyst and this course will introduce you to creating and managing data models, which can be a recruiting advantage when applying for Data Analyst roles.

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Salesforce Administration

Object Manager and Lightning App Builder

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