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Salesforce Administration

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May 1, 2024 Updated May 11, 2025 18 minute read
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Salesforce Administration involves managing and optimizing the Salesforce Customer Relationship Management (CRM) platform for businesses. It's a role that combines technical know-how with business understanding to help companies leverage Salesforce for improved customer relationships, streamlined processes, and data-driven decision-making. Salesforce Administrators are crucial in ensuring that the platform is tailored to an organization's specific needs, users are well-supported, and the system operates efficiently and securely.

Path to Salesforce Administration

Take the first step.
We've curated ten courses to help you on your path to Salesforce Administration. Use these to develop your skills, build background knowledge, and put what you learn to practice.
Sorted from most relevant to least relevant:

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Reading list

We've selected four books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Salesforce Administration.
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Development with the Force.com Platform
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Focuses on Salesforce development. It covers topics such as creating custom objects and fields, developing Visualforce pages, and using the Salesforce API. It good resource for those who want to learn how to develop on the Salesforce platform.
Development with the Force.com Platform: Building...
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Development with the Force.com Platform Building...
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Development with the Force.com Platform: Building...
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Mastering Application Development with Force.com
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Focuses on data management and reporting in Salesforce. It covers topics such as data modeling, data loading, and report creation. It good resource for those who need to manage data and create reports in Salesforce.
Mastering Application Development With Force.com
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Mastering Application Development with Force.com
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Salesforce.com For Dummies
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Provides a broad overview of Salesforce Administration, covering topics such as platform basics, user management, data management, and customization. It good starting point for those who are new to Salesforce or who want a refresher on the basics.
Salesforce.com for Dummies (For Dummies Series)
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Salesforce.com For Dummies
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Salesforce.com for Dummies
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Salesforce.com For Dummies
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Salesforce.com For Dummies by Tom Wong (2014-04-21)
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Beginning Salesforce Developer
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Focuses on Salesforce for nonprofits. It covers topics such as how to use Salesforce for fundraising, event management, and volunteer management. It good resource for those who want to learn how to use Salesforce to improve their nonprofit organization.
Beginning Salesforce Developer
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Beginning Salesforce Developer
Kindle Edition
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Relevant careers
Salesforce Administrator
Salesforce Developer
Salesforce Consultant
Salesforce Technical Architect
Salesforce Project Manager
Related topics
Project Management Certification
Data Visualization
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