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Mike Halsey

This course will teach you how to manage, troubleshoot, and repair the problems that will cause a Windows 11 PC to crash and fail, intermittently or permanently.

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This course will teach you how to manage, troubleshoot, and repair the problems that will cause a Windows 11 PC to crash and fail, intermittently or permanently.

Learning the secrets to resolving persistent Windows 11 issues from frequent crashes to update failures is crucial. In this course, Windows 11 Troubleshooting: Integrity and Updating, you’ll learn how to get Windows 11 working if it consistently crashes or even fails completely. First, you’ll explore the tools used to quickly repair operating system corruptions. Next, you’ll discover how to manage, troubleshoot, and repair Windows Update. Finally, you’ll learn how to use scripting to manage update corruptions, and how you can quickly repair a non-functioning Windows installation. When you’re finished with this course, you’ll have the skills and knowledge of troubleshooting needed to maintain productivity with users and PCs.

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What's inside

Syllabus

Course Overview
Integrity and Updating Troubleshooting

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Targets intermediate to advanced learners who oversee or support PCs that run Windows 11
Covers a solid set of fundamentals for troubleshooting and resolving problems with Windows 11 PCs
Provides learners with skills and knowledge in managing Windows Update, an integral part of maintaining a functioning Windows installation
Offers tips on scripting to automate tasks related to managing Windows Update and repairing non-functioning installations

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Troubleshooting: Integrity and Updating with these activities:
Review basic networking concepts and protocols
A strong understanding of networking fundamentals will help you diagnose and resolve connectivity issues that may arise during Windows troubleshooting.
Browse courses on Networking
Show steps
  • Review core networking concepts such as IP addresses, subnets, and routing
  • Familiarize yourself with common network protocols like TCP/IP and DNS
Explore Microsoft's TechNet library for additional troubleshooting resources
Microsoft's TechNet library provides a wealth of official documentation and troubleshooting guides that can supplement your learning and provide additional insights.
Browse courses on Windows Troubleshooting
Show steps
  • Navigate to the TechNet website and search for Windows 11 troubleshooting resources
  • Review relevant articles, tutorials, and support forums
  • Bookmark helpful resources for future reference
Review Windows 10 Troubleshooting
Solidify your knowledge of general Windows troubleshooting to lay a foundation for the advanced troubleshooting techniques covered in this course.
Show steps
  • Review documentation on common Windows 10 problems
  • Practice troubleshooting Windows 10 issues in a virtual environment
14 other activities
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Join an online community or forum dedicated to Windows troubleshooting
Engaging with a community of peers can provide valuable insights, support, and alternative perspectives on troubleshooting challenges.
Browse courses on Windows Troubleshooting
Show steps
  • Identify relevant online communities or forums
  • Join the community and actively participate in discussions
  • Seek advice and share your own experiences
Organize and summarize key concepts from the course
Taking the time to organize and summarize key concepts will improve your understanding and retention of the material.
Show steps
  • Review the course materials, including lectures, notes, and readings
  • Create a structured outline or mind map to organize key concepts
  • Summarize each concept in your own words
Follow Troubleshooting Tutorials on Windows 11 Insider Blog
Enhance your troubleshooting skills by following expert-led tutorials that cover specific Windows 11 issues.
Show steps
  • Visit the Windows 11 Insider Blog
  • Read and follow tutorials on troubleshooting common Windows 11 problems
Create a step-by-step guide to troubleshoot a BSOD
Creating a step-by-step guide will help you solidify your understanding of the process and provide a valuable resource for future reference.
Browse courses on Windows Troubleshooting
Show steps
  • Identify the specific BSOD error code and message
  • Research the error code and potential causes
  • Follow the troubleshooting steps provided by Microsoft or other reliable sources
  • Document the steps you took and the outcome
Use the Windows Event Viewer to Troubleshoot Crashes
Understanding how to use the Windows Event Viewer to troubleshoot crashes will help you quickly identify and resolve issues with your Windows 11 PC.
Browse courses on Windows Event Viewer
Show steps
  • Open the Windows Event Viewer.
  • Navigate to the Windows Logs folder.
  • Expand the System folder.
  • Filter the logs by Event Level.
  • Review the error messages.
Work through Windows 11 Troubleshooting Scenarios
Reinforce your understanding of Windows 11 troubleshooting by applying techniques to realistic scenarios.
Show steps
  • Identify the symptoms and root cause of common Windows 11 issues
  • Develop and execute troubleshooting plans to resolve Windows 11 problems
  • Evaluate and refine troubleshooting strategies based on outcomes
Simulate and troubleshoot common Windows update issues
Hands-on practice with simulated issues will enhance your problem-solving skills and build confidence in resolving real-world update problems.
Browse courses on Windows Update
Show steps
  • Set up a virtual machine or use a test environment
  • Configure different update failure scenarios
  • Troubleshoot the issues using the tools and techniques covered in the course
  • Document your findings and identify patterns
Troubleshoot Common Windows Update Errors
By practicing troubleshooting common Windows Update errors, you will become more proficient in resolving issues that may occur while updating your Windows 11 PC.
Show steps
  • Identify the error code.
  • Search for solutions to the error code.
  • Try the recommended solutions.
  • Restart your PC.
  • Check for updates again.
Participate in Windows Troubleshooting Discussions
Engage with peers to share knowledge, exchange troubleshooting experiences, and learn from different perspectives.
Show steps
  • Join online forums or discussion groups dedicated to Windows troubleshooting
  • Actively participate in discussions, ask questions, and share solutions
Develop a Windows 11 Troubleshooting Guide
Deepen your understanding of troubleshooting concepts and techniques by creating a comprehensive resource for Windows 11 troubleshooting.
Show steps
  • Gather and organize information on Windows 11 troubleshooting
  • Create a structured and user-friendly guide
  • Test and refine the guide based on feedback and usage
Contribute to open-source tools for Windows troubleshooting
Contributing to open-source troubleshooting tools can both deepen your understanding and enable you to give back to the community.
Browse courses on Open Source
Show steps
  • Identify open-source projects focused on Windows troubleshooting
  • Review the project documentation and codebase
  • Identify areas where you can contribute improvements
  • Submit pull requests with your contributions
Create and Present a Troubleshooting Guide
Creating and presenting a troubleshooting guide for Windows 11 will not only improve your troubleshooting skills, but also enhance your communication and documentation abilities.
Browse courses on Technical Documentation
Show steps
  • Choose a specific Windows 11 issue to troubleshoot.
  • Gather information and resources on the issue.
  • Develop a step-by-step troubleshooting guide.
  • Create a presentation to accompany your guide.
  • Present your guide and troubleshooting steps to a group.
Attend a Windows 11 Troubleshooting Workshop
Gain hands-on experience and expert guidance by attending a workshop specifically focused on Windows 11 troubleshooting.
Show steps
  • Research and identify relevant workshops
  • Register and attend the workshop
  • Actively participate in discussions and exercises
Develop a Script to Repair Windows Update Failures
Developing a script to repair Windows Update failures will enhance your scripting skills, improve your efficiency in troubleshooting, and save you time in the long run.
Browse courses on Scripting
Show steps
  • Identify the Windows Update error code(s) you want to target.
  • Research and develop a script that performs the necessary troubleshooting and repair steps.
  • Test your script in a controlled environment.
  • Document your script clearly.
  • Share your script with others who may benefit from it.

Career center

Learners who complete Windows 11 Troubleshooting: Integrity and Updating will develop knowledge and skills that may be useful to these careers:
Desktop Support Technician
Desktop Support Technicians provide technical support to users of desktop computers. They diagnose and resolve problems, and they provide training and documentation. This course will help you develop the skills you need to troubleshoot Windows 11 problems, which is an essential skill for any Desktop Support Technician.
Technical Support Engineer
Technical Support Engineers provide technical support to users of computer hardware and software. They diagnose and resolve problems, and they provide training and documentation. This course will help you develop the skills you need to troubleshoot Windows 11 problems, which is an essential skill for any Technical Support Engineer.
Systems Administrator
Systems Administrators are responsible for managing and maintaining computer systems and networks. They install and configure hardware and software, monitor system performance, and troubleshoot problems. This course will help you develop the skills you need to manage and troubleshoot Windows 11 systems, which is an essential task for any Systems Administrator.
IT Administrator
IT Administrators are responsible for managing and maintaining computer networks and systems. They install and configure hardware and software, monitor system performance, and troubleshoot problems. This course will help you develop the skills you need to manage and troubleshoot Windows 11 systems, which is an essential task for any IT Administrator.
Web Developer
Web Developers design and develop websites. They work with clients to understand their needs, and then they create websites that meet those needs. This course will help you build a foundation in Windows 11 web development, which is a valuable skill for any Web Developer.
Software Developer
Software Developers design, develop, and test software applications. They work with users to understand their needs, and then they create software that meets those needs. This course will help you build a foundation in Windows 11 development, which is a valuable skill for any Software Developer.
Computer Support Specialist
Computer Support Specialists are the first point of contact for users experiencing computer issues. They are responsible for diagnosing and resolving a wide range of problems, from hardware failures to software glitches. This course will help you build a foundation in Windows 11 troubleshooting, which is a valuable skill for anyone working in IT support.
Software Engineer
Software Engineers design, develop, and test software applications. They work with users to understand their needs, and then they create software that meets those needs. This course will help you build a foundation in Windows 11 development, which is a valuable skill for any Software Engineer.
Database Administrator
Database Administrators are responsible for managing and maintaining databases. They design, implement, and maintain database systems, and they ensure that data is secure and accessible. This course will help you develop the skills you need to manage and troubleshoot Windows 11 databases, which is an essential task for any Database Administrator.
IT Project Manager
IT Project Managers plan, execute, and close IT projects. They work with stakeholders to define project goals, develop project plans, and manage project risks. This course will help you develop the skills you need to manage Windows 11 projects, which is a valuable skill for any IT Project Manager.
Network Administrator
Network Administrators are responsible for designing, implementing, and managing computer networks. They ensure that networks are secure, reliable, and efficient. This course will help you build a foundation in Windows 11 networking, which is a valuable skill for any Network Administrator.
Information Security Analyst
Information Security Analysts are responsible for protecting computer systems and networks from security threats. They monitor systems for vulnerabilities, investigate security incidents, and develop and implement security measures. This course will help you develop the skills you need to identify and resolve security issues in Windows 11 systems, which is an essential task for any Information Security Analyst.
Network Engineer
Network Engineers design, implement, and maintain computer networks. They ensure that networks are secure, reliable, and efficient. This course will help you build a foundation in Windows 11 networking, which is a valuable skill for any Network Engineer.
Security Analyst
Security Analysts are responsible for protecting computer systems and networks from security threats. They monitor systems for vulnerabilities, investigate security incidents, and develop and implement security measures. This course will help you develop the skills you need to identify and resolve security issues in Windows 11 systems, which is an essential task for any Security Analyst.
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make better decisions. They use statistical methods and software to identify trends and patterns in data. This course will help you build a foundation in Windows 11 data analysis, which is a valuable skill for any Data Analyst.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 11 Troubleshooting: Integrity and Updating.
Classic reference on the internal workings of Windows. It covers a wide range of topics, including integrity and updating. Best used as a general reference
Comprehensive reference for Windows 10. It covers a wide range of topics, including integrity and updating, and can serve as a handy reference tool.
Covers the administration of Windows 10 Enterprise. It good resource for IT professionals who need to manage Windows 10 Enterprise environments. Useful as a reference tool
Covers the fundamentals of Windows server administration. It good starting point for those new to Windows server administration. Good for background or prerequisite reading
Provides a comprehensive overview of Windows 10. It good starting point for those new to Windows or who need a refresher. Useful as a background or prerequisite.

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