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You must already know about ChatGPT and Microsoft 365 Copilot by now. But did you know that you can create your own copilots through Copilot Studio? You can build own your own copilots that can be trained on your knowledge base and perform actions on your behalf with Copilot Studio. You can deploy them internally on Teams, or externally on a website or social media apps (like Facebook). This can all be done through Copilot Studio.

Note, Copilot Studio was previously called Power Virtual Agents.

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You must already know about ChatGPT and Microsoft 365 Copilot by now. But did you know that you can create your own copilots through Copilot Studio? You can build own your own copilots that can be trained on your knowledge base and perform actions on your behalf with Copilot Studio. You can deploy them internally on Teams, or externally on a website or social media apps (like Facebook). This can all be done through Copilot Studio.

Note, Copilot Studio was previously called Power Virtual Agents.

Microsoft built Copilot Studio as a way for knowledge professionals to leverage Generative AI for personalized use-cases. Imagine creating a chatbot that your customers can use to place orders, that your vendors can use to process receipts, that your employees can use to get relevant information.

Think of it as ChatGPT that you can control for your specific use-cases.

Microsoft Copilot Studio enables everyone to build sophisticated copilots to leverage Generative AI.

Learn from more than 11 hours of relevant instructional video content, with the only course that will teach you how to build copilots with Microsoft Copilot Studio. We even create two full copilots and chatbots from scratch.

What is this course all about?

This course teaches you how to build your own personalized copilot using Microsoft Copilot Studio. You will learn how to be more productive with your own custom copilot, that you can deploy internally to your employees or externally to your vendors. We go through every single copilot concept, including topic design, conditions, data, generative AI, entities, variables, and more. We also build two full copilot examples (an internal HR bot and a customer service bot).

What is Microsoft Copilot?

Microsoft Copilot is a generative AI tool developed by Microsoft to enhance the productivity of working professionals. It functions like ChatGPT, but with access to all your data—including emails, files, meeting notes, chats, and more—and integrates seamlessly into your preferred work applications.

What is Microsoft Copilot Studio?

Microsoft Copilot Studio is a no-code extensible platform that enables anyone to create custom copilots. It's an end-to-end AI platform to create customized copilots for your business, which can recall your data and even perform actions. Once it's built, it can be published anywhere (Teams, Website, Facebook, and more). It was previously called Power Virtual Agents.

What will you learn?

  • Build your own copilots - use Copilot Studio to build copilots from scratch with a fully custom no-code platform that leverages conversational design logic, LLMs, Generative AI, and other technologies.

  • Integrate data, knowledge, and actions - Use Copilot Studio to create a copilot that can read data from uploaded documents, SharePoint, OneDrive, website data, and more.

  • Learn advanced copilot developer topics - this course includes full lessons on entities, variables, and other complex topics

  • Build two full copilots - we apply everything that we learn and build two full copilots from scratch (an internal HR service bot and an external customer service bot).

  • Productivity superstar - Microsoft Copilot Studio is a productivity game changer, as it enables you to create a personalized copilot that can leverage Generative AI to recall knowledge or call actions.

Why choose this course?

  • Complete guide - this is the 100% start to finish, zero to hero, basic to advanced guide on Microsoft Copilot Studio. There is no other course like it that teaches you everything from start to finish. It contains over 11 hours of instructional content.

  • Structured to succeed - this course is structured to help you succeed. We go through two in-depth streams (Copilot Studio Builder and Copilot Studio Developer), followed by building two full chatbot and copilot examples.

  • Fully instructional - we not only go through important concepts, but also apply them as we are building our application so that we can solidify them. This is not only a walkthrough of the all the features and theoretical concepts, but a course that actually uses real-life examples and integrates workflows with you.

  • Step by step - we go through every single concept one-by-one. This improves your probabilities of learning this Copilot Studio rather than going haphazardly through each feature.

  • Teacher response - if there's anything else you would like to learn, or if there's something you cannot figure out, I'm here for you. Look at the ways to reach out video.

Course overview

  • Introduction - learn what this course is about, the roadmap, and how to succeed

  • Builder - First Chatbot - learn how to use Microsoft Copilot Studio to build your first copilot

  • Builder - Conversational Design - Learn simple conversational concepts, like questions, conditions, and variables

  • Builder - Data and Generative AI - Leverage data and Generative AI when building your copilots

  • Builder - Actions - Call actions with your copilot based on different conditions

  • Developer - Topics - Create new topics and learn advanced concepts like rich text formatting

  • Developer - Entities and Variables - Integrate entities and variables into your copilot

  • Developer - Automations - Add in advanced automations to your copilot

  • Developer - Publishing and Analytics - Publish copilots and perform analytics

  • Full Copilots - Internal HR Chatbot - Create a copilot that answers HR-related questions and performs vacation bookings

  • Full Copilots - Customer Service Chatbot - Create a copilot where customers can ask questions and place orders

  • Conclusion - earn your online certification, and read about next steps

If you want to learn how to improve your productivity by creating a copilot using Microsoft Copilot Studio, then this is the course for you. We're looking forward to having you in the course and hope you earn the certificate. Note that Copilot Studio was previously called Power Virtual Agents.

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Good to know

Know what's good
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, and possible dealbreakers
Taught by Microsoft, a recognized name in the software industry
Students can build a personalized copilot, using Microsoft Copilot Studio
Explores conversational design, generative AI, and other relevant concepts
Develops skills in building and integrating interactive chatbots and copilots
Students can apply their learnings by building two full chatbot and copilot examples

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Copilot Studio - The Copilot Studio Masterclass with these activities:
Review generative AI principles
Reinforce your understanding of the fundamentals of generative AI to enhance your comprehension of Copilot Studio.
Browse courses on Generative AI
Show steps
  • Revisit the concepts of LLMs and their capabilities.
  • Review examples of generative AI applications and their impact.
  • Experiment with a generative AI model to gain practical experience.
Show all one activities

Career center

Learners who complete Microsoft Copilot Studio - The Copilot Studio Masterclass will develop knowledge and skills that may be useful to these careers:
Conversational Designer
Conversational Designers play a crucial role in creating engaging and efficient conversational experiences for users. Microsoft Copilot Studio empowers you to build sophisticated chatbots and copilots that leverage Generative AI, making you a highly sought-after professional in the field of Conversational Design. This course provides a comprehensive foundation in Copilot Studio, enabling you to create custom copilots that can recall knowledge, perform actions, and enhance user interactions. Whether you're aiming to enter or advance in Conversational Design, this course equips you with the skills to excel in this rapidly growing industry.
AI Engineer
AI Engineers are in high demand due to the increasing adoption of AI solutions across various industries. Microsoft Copilot Studio provides a powerful platform for building and deploying AI-powered applications. This course offers a unique opportunity to learn how to integrate data, knowledge, and Generative AI into your copilots, giving you a competitive edge in the AI Engineering field. By mastering Copilot Studio, you'll gain the expertise to develop AI-driven solutions that solve real-world business problems and drive innovation.
Chatbot Developer
As a Chatbot Developer, you'll be responsible for designing, developing, and maintaining chatbots that provide exceptional customer experiences. Microsoft Copilot Studio offers a no-code platform that empowers you to create sophisticated chatbots with ease. This course provides a comprehensive guide to Copilot Studio, covering topics such as conversational design, Generative AI integration, and data management. With the skills you gain from this course, you'll be well-equipped to build and deploy chatbots that enhance customer engagement, streamline processes, and drive business outcomes.
Product Manager
Product Managers play a pivotal role in shaping and delivering successful products. Microsoft Copilot Studio empowers Product Managers to leverage Generative AI in creating innovative products that meet user needs. This course provides a foundation in Copilot Studio, enabling you to build custom copilots that can provide personalized experiences, gather user feedback, and facilitate data-driven decision-making. By mastering Copilot Studio, you gain a competitive advantage in Product Management, allowing you to drive product innovation and deliver superior customer experiences.
Data Analyst
Data Analysts are in high demand due to the growing importance of data-driven decision-making. Microsoft Copilot Studio enables Data Analysts to leverage Generative AI in extracting insights from data. This course provides a comprehensive introduction to Copilot Studio, covering topics such as data integration, Generative AI applications, and advanced analytics. With the skills you gain from this course, you'll be well-equipped to use Copilot Studio to analyze data, identify trends, and generate actionable insights that drive business success.
AI Researcher
AI Researchers are at the forefront of developing and advancing AI technologies. Microsoft Copilot Studio provides a unique platform for AI Researchers to explore and experiment with Generative AI. This course offers a deep dive into Copilot Studio, covering topics such as advanced conversational design, entity and variable management, and performance optimization. By mastering Copilot Studio, you gain the expertise to conduct cutting-edge research in AI, contribute to the development of innovative AI applications, and push the boundaries of what's possible with Generative AI.
UX Designer
UX Designers are responsible for creating user-centric experiences for products and services. Microsoft Copilot Studio empowers UX Designers to leverage Generative AI in designing more intuitive and engaging user interfaces. This course provides a solid foundation in Copilot Studio, covering topics such as conversational design principles, accessibility considerations, and user testing. With the skills you gain from this course, you'll be well-equipped to use Copilot Studio to create user interfaces that enhance the overall user experience and drive product adoption.
Technical Writer
Technical Writers are responsible for creating clear and concise documentation for software and technology products. Microsoft Copilot Studio provides a powerful platform for Technical Writers to leverage Generative AI in automating documentation tasks. This course offers a comprehensive introduction to Copilot Studio, covering topics such as content generation, knowledge management, and collaboration. With the skills you gain from this course, you'll be well-equipped to use Copilot Studio to create high-quality documentation that empowers users and enhances product adoption.
Software Engineer
Software Engineers design, develop, and maintain software applications. Microsoft Copilot Studio provides a powerful platform for Software Engineers to leverage Generative AI in building more efficient and scalable applications. This course offers a deep dive into Copilot Studio, covering topics such as code generation, debugging, and performance optimization. By mastering Copilot Studio, you gain the expertise to develop AI-driven software solutions that meet complex business requirements and drive innovation.
Project Manager
Project Managers are responsible for planning, executing, and delivering successful projects. Microsoft Copilot Studio empowers Project Managers to leverage Generative AI in managing projects more efficiently and effectively. This course provides a practical guide to Copilot Studio, covering topics such as task management, resource allocation, and risk assessment. With the skills you gain from this course, you'll be well-equipped to use Copilot Studio to plan, execute, and deliver projects on time, within budget, and to the highest quality standards.
Salesforce Administrator
Salesforce Administrators are responsible for managing and maintaining Salesforce systems. Microsoft Copilot Studio provides a unique platform for Salesforce Administrators to leverage Generative AI in automating tasks and enhancing user experiences. This course offers a comprehensive introduction to Copilot Studio, covering topics such as data management, workflow automation, and reporting. With the skills you gain from this course, you'll be well-equipped to use Copilot Studio to optimize Salesforce systems, improve efficiency, and drive business success.
Business Analyst
Business Analysts are responsible for gathering and analyzing business requirements to improve processes and systems. Microsoft Copilot Studio provides a powerful platform for Business Analysts to leverage Generative AI in automating data analysis and generating insights. This course offers a deep dive into Copilot Studio, covering topics such as data visualization, predictive analytics, and stakeholder management. By mastering Copilot Studio, you gain the expertise to develop AI-driven business solutions that solve complex problems and drive organizational growth.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns to promote products and services. Microsoft Copilot Studio provides a unique platform for Marketing Managers to leverage Generative AI in creating more personalized and engaging marketing content. This course offers a comprehensive introduction to Copilot Studio, covering topics such as content generation, campaign management, and performance analysis. With the skills you gain from this course, you'll be well-equipped to use Copilot Studio to develop and execute AI-driven marketing campaigns that drive brand awareness, generate leads, and increase sales.
Customer Success Manager
Customer Success Managers are responsible for building and maintaining relationships with customers to ensure their satisfaction and success. Microsoft Copilot Studio provides a powerful platform for Customer Success Managers to leverage Generative AI in automating customer interactions and providing personalized support. This course offers a deep dive into Copilot Studio, covering topics such as case management, knowledge management, and customer feedback analysis. By mastering Copilot Studio, you gain the expertise to develop AI-driven customer success strategies that build strong customer relationships, reduce churn, and drive business growth.
Data Scientist
Data Scientists are responsible for extracting insights from data to solve complex business problems. Microsoft Copilot Studio provides a unique platform for Data Scientists to leverage Generative AI in automating data analysis and building predictive models. This course offers a deep dive into Copilot Studio, covering topics such as machine learning, statistical modeling, and data visualization. By mastering Copilot Studio, you gain the expertise to develop AI-driven data science solutions that drive innovation, improve decision-making, and deliver measurable business outcomes.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft Copilot Studio - The Copilot Studio Masterclass.
Teaches NLP techniques using Python, providing a practical foundation for building conversational AI systems. It helps you understand how to process and analyze textual data, which is essential for building effective conversational AI systems.
Focuses on designing conversational experiences for bots and virtual assistants. It provides practical guidance on creating user-friendly and engaging conversational interfaces, which is essential for building effective conversational AI systems.
Offers practical hands-on experience with machine learning libraries such as Scikit-Learn, Keras, and TensorFlow. It complements the theoretical knowledge gained from this course with practical implementation skills.
Although this book focuses on designing voice user interfaces, many principles and best practices discussed are applicable to conversational AI systems in general. It provides valuable insights on designing intuitive and user-friendly conversational interfaces.
No chatbot development course would be complete without a book on machine learning. This popular book will teach you the fundamentals of machine learning so you can apply them to your chatbot projects.
Teaches Python libraries for data analysis, such as Pandas, NumPy, and Matplotlib. It provides a solid foundation for working with data, which is essential for developing data-driven conversational AI systems.
Visualizing your data is often critical to understanding it. will teach you important data visualization techniques.
Learn how to think like a data scientist in this book that will help you understand the world of data and data science from a business perspective. will help you understand how to gather, clean, and analyze data, and how to communicate your findings to others.

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